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Heritage Inn Express Chico

725 Broadway Street, Chico, CA 95928
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Heritage Inn Express Chico
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Heritage Inn Express Chico
Heritage Inn Express Chico
Heritage Inn Express Chico
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45 Reviews from our TripAdvisor Community

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15
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (11)
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Mendocino County, Ca
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 20, 2015

Room and was noisy, particularly after the bars closed. Creepy people were hanging out in the parking lot. Room was old and dirty with an odd odor. Had an ancient air conditioner that didn't work great and the noise from it was loud enough to wake the dead. I usually come to Chico a couple times a month and thought... More 

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HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

Hello mtnrose, I am so sorry to hear that your stay was not up to your expectations. I am a new manager and we are in the process of improving our rooms. We also don't like unfavorable people in our lot and do our best to keep the traffic down, but we are a downtown property in a college town... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

Front desk gentleman was great - nice, polite, shared info on the free continental breakfast. When in the room it was clean but outdated. An older motel. If you need a clean place to stay it's nice. Older TV and furnishings but it served our purpose. We just needed a bed after spending the day with our son touring around.... More 

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HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

LizBirch77, Thank you so much for your kind words. We are an older property, but take pride in our rooms. We are working on updating the rooms and hopefully will have that completed by the end of the year. We look forward to seeing you again the next time you are in town! Warm Regards Jenny More 

San Jose, California
1 review
5 of 5 stars Reviewed April 5, 2015

Hi, my parents have stayed here many times and today was the first time for me. Upon arrival, we were graciously welcomed by the front desk. After checking in, we were amazed on the size of the suite, it's huge! Sure, the building is a little older, but it's kept very clean. The location is great as you can walk... More 

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Rocklin
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 18, 2015

The Heritage Inn in Chico has very cheap rooms. I had a business trip for a couple of days so staying here was a great choice. Walking distance to Restaurants, downtown stores and has a great bakery next door for croissants and coffee. The rooms are not much on decor but the refrigerator and microwave was a plus. The beds... More 

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A TripAdvisor Member
4 of 5 stars Reviewed July 7, 2014

It's an older motel, as has been mentioned in other reviews, so if you're looking for luxury lodgings keep looking. They don't pretend to be the Ritz here. However, it was a perfectly comfortable, clean uneventful visit for my family of four. Yes the carpets are a tad shabby, no big deal. They are still passably clean, no black feet... More 

Was this review helpful? Yes 1
SF Bay Area, CA
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 23, 2014

If you're expecting something fancy you're in the wrong place. The motel is clean, but dated. People I met were nice. Bed comfortable. Shower good. Pool small but wet. We just spent one night. The breakfast isn't anything to write home about. Cereal, some pastries and bagels. There is oatmeal too, but there is no measuring cup. They could improve... More 

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Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 17, 2013

I know I am a light sleeper, but even sound heavy sleepers would be waken up by guns going off. After making the decision not to check out the previous evening at check in based on complete lack of cleanliness, the last thing we needed to wake up for is someone getting shot at and police everywhere. It was a... More 

Was this review helpful? Yes 3

Travelers are raving about these Chico hotels

Sacramento, California
2 reviews
2 of 5 stars Reviewed November 11, 2013

My husband and I stayed at this motel for one night. The first thing I noticed was that even though it's supposed to be a non-smoking motel, the room had a faint smell of stale cigarette smoke. Then I started noticing things like dried food on the armchair, dirty carpet, and unpainted patched areas on the bathroom walls. A minor... More 

Was this review helpful? Yes
Santa Rosa, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 22, 2013

We have stayed here previously and it has always been okay. I have no idea what is going on but it has gone downhill fast. We opened the door and the number fell off the door. The room was absolutely filthy. The furniture bare shreds and stained. It looks like they picked it up off the curb in front of... More 

Was this review helpful? Yes 2
Bodega
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 9, 2013

Warning: This will be long because we could not sleep here, and therefore had much time to think and plan this review. Full disclosure: We stayed 2 nights at the beginning of the Chico school year and staff at the hotel seemed to think this explained the all night partying that kept us awake. But there were no students at... More 

Was this review helpful? Yes 3
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