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Sheraton Cerritos Hotel at Towne Center

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12725 Center Court Drive, Cerritos, CA 90703
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Sheraton Cerritos Hotel at Towne Center
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Sheraton Cerritos Hotel at Towne Center
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206 reviews from our community

Traveler rating
    73
    81
    37
    11
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC
Top Contributor
172 reviews 172 reviews
45 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 1 week ago

It's clear that this property is making an effort to grow satisfied business customers. And I WILL BE BACK! If you follow my reviews, you know that details are important to me during a stat. There was an extra level of attention given to routine hospitality here, and as a persnickety traveler, I found no detail lacking... to my great... More 

Was this review helpful? Yes 1
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you so much for the wonderful review. It was great to hear that you are a satisfied guest and will be back. I appreciate your suggestion on pointing out the elevators. We will do this. We are all looking forward to serving you again. More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Not a fan. I stay at Sheratons all the time and this one deserved a review, and unfortunately not a positive one. Walls are paper thin. Got to listen to a bunch of screaming, partying teens my first night. Woke up several times and couldn't get to sleep. Asked for a shuttle ride a mile away and was told "nope,... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Sheraton Cerritos was clean and comfortable and had a nice relaxing feel to it. It's near many amenities and dining options and surprisingly close to Knott's berry farm and Disneyland too. My stay was a great value, so I was very happy with this hotel. There are many hotels I enjoy because of the value but would not pay... More 

Was this review helpful? Yes 1
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your post and your business. We look forward to seeing you again this weekend. More 

Delaware
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We used our SPG points with this hotel mainly because it provided free parking, which most of the other SPG hotels in the LA area do not offer. Our wifi was free as well, but I'm not if that's the case if you aren't an SPG member. Upon checking in, we were pleasantly surprised to receive coupons for a free... More 

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Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thanks for redeeming your hard-earned SPG points at the Sheraton Cerritos Hotel. And thank you for your wonderful review. On behalf of everyone at the hotel, it was a pleasure to serve you. Please come see us again. More 

Chicago, Illinois
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed here numerous times over the past ten years and have always had a good stay. The hotel is walking distance to a few restaurants and an easy drive to Long Beach. The rooms are nice, nothing special. Breakfast in the restaurant is always good. The best part of the hotel is that it is in a very nice... More 

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Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thanks for your review. And thank you for your business. We hope to see you again soon. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

The room was clean... The tv at first did not have a good signal but it was fixed right away... Rooms need an update but remains to be clean and smelled good. good customer service. They gave me a good rate for late checkout since my flight was at 9pm... The hotel staff were respectful. The hotel was quiet. The... More 

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Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your post. It was good to hear the staff served you well. We look forward to seeing you again soon. More 

Laguna Beach, California
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 10, 2015

I usually love any SPG hotel, incredibly loyal SPG member. This hotel was a last minute booking for me, and I really wasn't as happy as I usually am. The hotel was clean, maybe a little dated. Parking was ample, but there was nothing within walking distance. I understand it's located in a business park and there typically isn't much... More 

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Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Dear Bum434, Thank you for your loyalty to Starwood and the SPG program. Your business is greatly appreciated. It was disappointing to hear that you missed the restaurants, movie theater, stores, and an awesome library that are a short walk from the hotel. I will ask the front desk to mention these points of interest to guests that are staying... More 

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 5, 2015

A nice hotel to spend the weekend, except that our junior suite did not have a mini fridge. Nothing really to see within walking distance, but the occasion that we attended was nice and within hotel grounds. Breakfast buffet was above par considering that it was free (came with the suite) and I was able to request some off the... More 

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Las Vegas, Nevada
Contributor
13 reviews 13 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 3, 2015

They keep the exterior and public areas nice, but the rooms are another story. For whatever reason they elected to put me in an ADA room. Did not ask for one and I don’t have a wheel chair. So that was the beginning of a lovely stay. The walls are apparently very thin. There was a couple in the next... More 

Was this review helpful? Yes 1
Las Vegas, NV
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

We stayed here for a quick family trip to Knott's Berry Farm which ended up being less than 10 minutes away. Better than staying at a run down hotel motel right nearby the park by far. We booked through Hotwire and got a great rate per night. Check in was prompt and they had us slated for two queen beds.... More 

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