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Sheraton Cerritos Hotel at Towne Center

Certificate of Excellence
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12725 Center Court Drive, Cerritos, CA 90703
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Sheraton Cerritos Hotel at Towne Center
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Sheraton Cerritos Hotel at Towne Center
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203 reviews from our community

Traveler rating
    71
    81
    37
    10
    4
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45
30
23
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delaware
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We used our SPG points with this hotel mainly because it provided free parking, which most of the other SPG hotels in the LA area do not offer. Our wifi was free as well, but I'm not if that's the case if you aren't an SPG member. Upon checking in, we were pleasantly surprised to receive coupons for a free... More 

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Chicago, Illinois
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've stayed here numerous times over the past ten years and have always had a good stay. The hotel is walking distance to a few restaurants and an easy drive to Long Beach. The rooms are nice, nothing special. Breakfast in the restaurant is always good. The best part of the hotel is that it is in a very nice... More 

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Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thanks for your review. And thank you for your business. We hope to see you again soon. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

The room was clean... The tv at first did not have a good signal but it was fixed right away... Rooms need an update but remains to be clean and smelled good. good customer service. They gave me a good rate for late checkout since my flight was at 9pm... The hotel staff were respectful. The hotel was quiet. The... More 

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Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your post. It was good to hear the staff served you well. We look forward to seeing you again soon. More 

Laguna Beach, California
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 10, 2015

I usually love any SPG hotel, incredibly loyal SPG member. This hotel was a last minute booking for me, and I really wasn't as happy as I usually am. The hotel was clean, maybe a little dated. Parking was ample, but there was nothing within walking distance. I understand it's located in a business park and there typically isn't much... More 

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Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Dear Bum434, Thank you for your loyalty to Starwood and the SPG program. Your business is greatly appreciated. It was disappointing to hear that you missed the restaurants, movie theater, stores, and an awesome library that are a short walk from the hotel. I will ask the front desk to mention these points of interest to guests that are staying... More 

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 5, 2015

A nice hotel to spend the weekend, except that our junior suite did not have a mini fridge. Nothing really to see within walking distance, but the occasion that we attended was nice and within hotel grounds. Breakfast buffet was above par considering that it was free (came with the suite) and I was able to request some off the... More 

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Las Vegas, Nevada
Contributor
13 reviews 13 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 3, 2015

They keep the exterior and public areas nice, but the rooms are another story. For whatever reason they elected to put me in an ADA room. Did not ask for one and I don’t have a wheel chair. So that was the beginning of a lovely stay. The walls are apparently very thin. There was a couple in the next... More 

Was this review helpful? Yes 1
Las Vegas, NV
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

We stayed here for a quick family trip to Knott's Berry Farm which ended up being less than 10 minutes away. Better than staying at a run down hotel motel right nearby the park by far. We booked through Hotwire and got a great rate per night. Check in was prompt and they had us slated for two queen beds.... More 

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Saint Cloud, Minnesota
Top Contributor
256 reviews 256 reviews
85 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed January 24, 2015

I scored a great value on this property using Hotwire. It is a great property with very good employees. It is located in a great area in locale to everything from food to a theatre. My room was clean and well decorated. It was one of the most comfortable beds I have ever encountered. I did use the pool for... More 

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Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your feedback. It’s good to know that you enjoyed the accommodations, especially the Sheraton Sweet Sleeper bed. The Cerritos area does have so much to offer… we look forward to serving you again. More 

Hoboken
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2015

We stayed at the Sheraton overnight before heading to Disneyland. All that I can say is that they have the most comfortable beds in town. The rooms are clean and quiet, and the shower is just perfect, great stay if you are going to Disneyland or Knotts.

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Los Angeles, California
Top Contributor
142 reviews 142 reviews
104 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed January 20, 2015

I can't say anything bad about this hotel. The only thing that seems to be slipping just "a bit" would be housekeeping. I had no bag for ice or dirty laundry. The service and buffet breakfast are all outstanding as usual!

Was this review helpful? Yes 3
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your post. The small details in the rooms, such as the ice and laundry bag, are important. Your comments will be shared with our housekeeping team. More 

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