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Welk Resort Palm Springs - Desert Oasis

Certificate of Excellence
34567 Cathedral Canyon Drive, Cathedral City, CA 92234 (Formerly Desert Oasis Resort)
Hotel amenities
Welk Resort Palm Springs - Desert Oasis
Best prices for: 1 room 1 guest
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Ranked #1 of 6 Hotels in Cathedral City
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed January 15, 2015
JeanGreeley_Co Greeley, Co
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166 reviews from our community

Traveler rating
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    30
    10
    3
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Welk Resort Palm Springs - Desert Oasis
See the most recent reviews
Greeley, Co
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 15, 2015

We are currently staying here. The check in service with MARY has to rank as the worst during my traveling experience. I requested by phone a pool view or golf course view weeks before coming. The day before I checked in I stopped in to again request the same. The girl working was very pleasant and said they could not... More 

Was this review helpful? Yes
Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear JeanGreeley_Co, Thank you for bringing your concerns to our attention. This certainly isn't the type of service you should expect from us. I have shared your concerns with our Resort Management team. We do look forward in the hope of being able to welcome you back in the future and delivering to you the professional and friendly customer services... More 

Highland, California, United States
1 review
5 of 5 stars Reviewed January 13, 2015

All staff are very helpful and courteous. Lisa and Vic answered all our questions and offered us their contact numbers in case we think of anything else they can help us with. We look forward to returning.

Was this review helpful? Yes
Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear Phil B, Thank you for your wonderful review. It is great to hear you found our customer service levels to be exceptional. We look forward to welcoming you back in the near future for another fantastic stay. More 

Winnipeg, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 13, 2015

Overall our experience at the Welk Resort was good. As suggested on the reviews we requested a golf course view which was accommodated. That is a must, we were there when it was cooler and would not have used the patio had it not been on the south side. If possible also ask for the second floor, as the only... More 

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Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear kber82, Thank you for taking the time to post a review of your visit with us. I am so glad to hear that you had such a wonderful time here at the Welk Resort Desert Oasis. We look forward to you returning to visit us again soon. More 

calgary,canada
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 13, 2015

Immaculate and very well managed property gives you total self sufficiency when you have a full suite with a kitchen,very friendly staff,walk to the golf course,excellent shopping nearby,best rent a car,a short distnace to the 111 highway,where you can take in all the communities that is area offers,such as palm desert,rancho mirage and la quinta,will definitely stay here,very laid back... More 

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Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear jack123156, I appreciate you taking the time to post a review. Thank you for the highlights and details provided on our resort and surrounding areas. We look forward to welcoming you back to our resort again soon. More 

1 review
5 of 5 stars Reviewed January 4, 2015

The rooms and facility are perfect for a large family or just a couple. Clean, updated and good service. Our friends staying at the Westin were going to switch. The only think it lacks is a water slide.

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Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear Michaelgirl, Thank you for your excellent review. It is great to read that you enjoyed your vacation and our resort activities and amenities. Thank you for choosing to stay with us and taking the time to post a review. More 

Regina, Canada
1 review
1 of 5 stars Reviewed December 31, 2014

if you want back problems then this is the place for you. just pull out the hidabed and try to sleep on it for the night and you will be well on your way to life long back problems. thank god i only had one night at this dump or i would probably end up paralyzed.. also the wifi is... More 

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Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear tb94, We apologize that your stay was less than perfect, we appreciate your letting us know some of the challenges you experienced during your stay. It is our priority to provide all of our guests with exceptional service and accommodations and we apologize that we fell short of these expectations during your stay. We would very much like the... More 

1 review
4 of 5 stars Reviewed December 3, 2014

We had a great stay here! The room was a little dated but very clean. Most of the buildings have been updated. If I could make one suggestion it would be better quality pillows, Just saying! The grounds were meticulously groomed, bravo! Steve Creps runs a golf school at Cathedral Canyon! Made our trip! So glad we signed up for... More 

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Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear Rosie M, I appreciate the feedback from your visit with us. It is great to hear you enjoyed your stay with us. Thank you for taking the time to post a review. More 

Beaconsfield,QC
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 2, 2014

We booked a week at this resort on relatively short notice. The one bedroom unit we had was clean & tidy and comfortable. The fitments were somewhat dated but very functional. There are updates being done but we were not in an updated unit. The location was convenient and close to sites we wanted to visit. The staff were friendly... More 

Was this review helpful? Yes 1
Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear Tokyo29, Thank you for taking the time to post a review and choosing to stay at Welk Resort. I am glad you enjoyed our location and felt our Resort team provided excellent service. We look forward to welcoming you back to our resort if your return to the area. More 

Contributor
12 reviews 12 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 29, 2014

I decided to check out the Welk Resort as a special place to stay in the location I needed as a gift for the friend I was traveling with; something not generic but interesting yet the first disappointment came when the desk clerk informed me, that no, they didn't have any rooms with 2 beds esp. not at the price... More 

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Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear Gingersky, Thank you for staying here at the Welk Resort and taking the time to post a review. I appreciate the feedback from your stay with us. I also appreciate your positive comments and your thoughts on the areas for improvement. I am glad to hear you found our villas amazing. I hope you will consider staying with us... More 

Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 28, 2014

Overall a fair stay. The property does not have a lot of amenities. This is an older condo conversation from previous senior homes. Majority of staff was very nice and accommodating. "Manager" Mary went out of her way to make thing unpleasant. The General Manager Bill Palmer resolved our concern. As a trial owner of the resort...Ownership services was very... More 

Was this review helpful? Yes 1
Hutch F, Director of Consumer Affairs at Welk Resort Palm Springs - Desert Oasis, responded to this review

Dear matt m, I am sorry to hear about any challenges with our Resort team I am glad to hear Bill handled everything for you. I appreciate you taking the time to post a review and the highlights and details provided on the resort activities and features. We look forward to having you stay with us again soon. More 

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