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Holiday Inn Express Cathedral City (Palm Springs)

2.5 of 5 36101 Date Palm Drive, Cathedral City, CA 92234
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Holiday Inn Express Cathedral City (Palm Springs)
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Holiday Inn Express Cathedral City (Palm Springs)
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174 reviews from our community

Traveler rating
    61
    69
    25
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    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Placentia, California
1 review
3 of 5 stars Reviewed 4 weeks ago

I am in the hospitality field (construction) so I am very particular about finishes in a room, we had the 2 queen suite located on the first floor. The room was impressive in size and very clean. The furniture itself was dinged up and the tile/finishes in the bathroom looked incomplete but functioned. The smell was not something that was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear 627jen, Thank you for writing a review about your recent stay with us. It is nice to hear that you found the rooms large, clean and comfortable with adequate electrical outlets and mini kitchen amenities. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable,... More 

Blackfalds, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 22, 2015

While the staff was very kind .. it SMELLED awful... a musty old smell. The bed was hard. The first room I was given was still dirty but they quickly gave me a new room. The pool is sketchy ... very nice but there are no outside lights and it is dark out there... I wouldn't stay again. Disappointed with... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Amy C, Thank you for taking the time to write a review about our property. It is great to know that you enjoyed our complimentary breakfast and regarded our staff to be kind. I am however disappointed to read that issues regarding the smell in your room and the lightings on the pool area prevented you from fully enjoying... More 

Calgary, Canada
Top Contributor
135 reviews 135 reviews
41 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed January 20, 2015

I'll begin with what was very good with the hotel. - The management were fantastic in accommodating our unusual parking needs (motorcycles, truck and trailer) - suggesting more secure parking options for us. - The rooms were clean, quiet, and very comfortable. - The check-in/check-out process couldn't have been better - Prices were quite reasonable - the hotel is walking-distance... More 

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HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Ndsci thank you for your kind review. We value your feed-back and business. I will certainly be bring up the issues you have encountered in the next management meeting. We certainly want to be making sure that our housekeeping staff is replenishing the coffee and sugar in the rooms. We are always looking to better our hotel, so thank... More 

Scotts Valley, California
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

We spend one night here on Christmas. Like all Holiday Inn Express locations it was clean and had all the amenities you'd need. About 20 minutes from the Aerial Tramway ride which is what we were doing the next day. Breakfast was good as typical of holiday inn express.

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HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Jhothi R thank you for your kind five star review! We are ecstatic that you have enjoyed your stay with us! We strive to make sure our guest have a impeccable stay with us. We hope whenever you are in the Palm Springs area that you will contact us on the property level! Thank you in advance! Warm regards,... More 

Dublin, California
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 30, 2014

The hotel is on the better side of Holiday Inn collections. The beds felt firmer and newer. Very quiet location and next to a gas station which is very convenient. If you want to visit Joshua Tree National Park, you might be able to find another IHG hotel that is closer. One thing that I found can be improved is... More 

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HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear jht_us thank you for your kind review! We thank you for taking the time out to let us know how we are doing! We certainly always look out to better ourselves. We strive to give each and everyone of our guest a stay to remember. We hope to see you sometime in the near future. If you are ever... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 3, 2014

Comfortable hotel with very helpful staff and a decent basic continental breakfast. Staff were welcoming at check in and at all other times. They were helpful with temporary storage of luggage. Good parking and nice outdoor pool.

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HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear MJH H, thank you for your kind review. We are glad that you had a comfortable stay and enjoyed the front desk agents. If you are ever in the Palm Springs area please free to contact us for future inquires at the property level. Thank you in advance. Warm regards, Hotel Staff. More 

Stockton, California
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 2, 2014

I made a reservation while my husband drove. We were about a half hour away and were very tired. We checked in and the clerk gave us a dinner recommendation then took our things to the room. Very large, clean, comfortable room with a great bed, large TV and quiet, hidden refrigerator. We took the recommendation and had a great... More 

Was this review helpful? Yes 1
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Teri S, thank you for your five star review. It is our pleasure that we were able to accommodate you. I'm glad that you had a pleasant and relaxing stay with us. We strive to make sure that each and everyone of our guest has a wonderful stay with us, and this review is showing me that we are... More 

New Zealand
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 23, 2014

I had another very pleasant stay at the Holiday Inn Cathedral City in June. I was welcomed by the charming Eva on the front desk, who remembered me from a previous stay. Eva has been with this hotel for as long as I have been coming here. She was as usual kind, caring and so very helpful. Eva would be... More 

Was this review helpful? Yes
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Musclebearnz, thank you for your five star review. We are more than happy you have enjoyed our staff. We thank you for your loyalty with us as well. Thank you for noticing that we have in fact put new machines in the laundry room. Thank you once more for visiting us every year. We look forward to seeing you... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 21, 2014

I used to stay at this hotel in years past and found no fault but it appears to have become rundown. Carpets are stained and rooms have a feeling of imbedded dirt but most objectionable is the pervasive odor of mold. Our room also lacked security as the window screens had been jimmied loose; although it was very nice to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Gingersky, Thank you for writing a candid review. It is nice to know that you enjoyed our complimentary breakfast and great customer service. However, we are very sorry you did not experience an exemplary hotel stay with regard to the hotel condition and cleanliness. Please be assured that all your feedback will be acted upon to ensure a more... More 

Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 6, 2014

A small friendly hotel in a nice quiet location in Palm Springs. Lovely views from the pool over the mountains. The hotel is clean with a free breakfast included. The staff are polite and willing to help in every way. If passing through or just on holiday in Palm Springs, give it a try.

Was this review helpful? Yes
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Jack P, thank you for your valuable and positive feed-back. We are more than happy that you have enjoyed your stay with us. It is our pleasure. We in fact due have a beautiful scenery, especially at the pool, or in the breakfast area. We strive for excellent customer service, so thank you for letting us know how we... More 

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Additional Information about Holiday Inn Express Cathedral City (Palm Springs)

Address: 36101 Date Palm Drive, Cathedral City, CA 92234
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Cathedral City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cathedral City (Palm Springs) 2.5*
Number of rooms: 94
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Also Known As:
Holiday Inn Express Cathedral City (Palm Springs) Hotel Cathedral City
Holiday Inn Cathedral City
Cathedral City Holiday Inn
Holiday Inn Express Cathedral City (Palm Springs) Greater Palm Springs, CA

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