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Holiday Inn Express Cathedral City (Palm Springs)

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36101 Date Palm Drive, Cathedral City, CA 92234
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1 room 1 adult
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Holiday Inn Express Cathedral City (Palm Springs)
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211 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is about a 15 minute drive from downtown PS. The hotel feels spacious and is very clean. We enjoyed the breakfast buffet, especially the warm cinnamon rolls that Holiday Inn Express is known for. There is also a pancake machine that rolls out the pancakes. You don't even have to put the batter in. On the lighter side there... More 

Helpful?
Thank shakuroo
Calgary, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I cannot recommend this hotel to my readers as a place to stay. I'm not even sure where to begin. The rooms were not clean. The smell in the hotel and more so in the room is of either mold or sewage backup. The beds creek and squeak every time I moved and the sound from the air conditioning was... More 

Helpful?
Thank Rabbit R
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Thank you for sharing your review of your stay with us. We are disappointed it seems you did not enjoy any aspect of your stay. Reading your review: our breakfast let you down, your room and hotel did not smell well or have appropriate noises, and the coffee was the worst you've ever tasted in your life. We do deeply... More 

Akron, Ohio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 1, 2016

Our family (three children) stayed here for three nights. The front desk clerk was amazingly patient and good-spirited given that he was short-handed and the line to check in was long. The continental b-fast was better than we expected (those cinnamon rolls are soooo good!!). The scenery was gorgeous and we had an excellent view of the mountains and pool.... More 

Helpful?
Thank Carilovestotravel
bill p, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Thank you for sharing your review of your recent stay with us! It's delightful you found the front desk clerk during check in to be in good spirits. It's great you enjoyed our cinnamon rolls so much. We are also glad you enjoyed the view from the pool deck. It's is unfortunate the wifi didn't work as well as expected,... More 

Seal Beach, California
1 review
5 of 5 stars Reviewed December 22, 2015

Stayed here for two nights in December 2015. Room had two beds and a convertible sofa, WiFi, microwave, refrigerator. Very comfortable. Desk clerk was very helpful. Fabulous breakfast included - juices, milk, tea, coffee, cocoa, cold cereals, yogurt, fruit, eggs, sausage, instant oatmeal, danish, etc. and a pancake machine! You press a button on a machine that sounds like a... More 

Helpful?
Thank RHH3698
bill p, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Thank you for sharing your review of your recent stay with us! We are delighted it seems you enjoyed your stay with us! It's fantastic you found the room to be comfortable, the front desk clerk to be helpful and the breakfast to be fabulous! We truly appreciate those kind words. Thank you for choosing Holiday Inn Express Cathedral City... More 

Calgary, Canada
1 review
1 of 5 stars Reviewed December 13, 2015

I have stayed at several HIE across the US, and I would have to say this was one of the worst HIE I have ever stayed at. Here is my review: Pros - easy access to airport, nice looking pool with mountain view. Free wi-fi. Cons: - unfriendly/rude night desk clerk who checked us in (at this point should've cancelled... More 

Helpful?
Thank Brilliantstar13
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Thank you for sharing your review of your recent stay with us! It is unfortunate it seems you truly did not enjoy your stay. We do regret this. It is unfortunate and we feel as though we have let both you, as our guest, and ourselves down in this regard. We hope this does not deter you from staying with... More 

Raleigh NC
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 7, 2015

We stayed at this property for three nights during a ten day trip to California over Thanksgiving. While making reservations, I had difficulty logging into the system and made a phone call to Reservations. Reservations staff honored the $98.00 rate quoted online, so we reserved for two nights. The hotel is beautifully situated in the high desert beneath with lovely... More 

Helpful?
Thank PlannerRaleighNC
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Thank you for sharing your review of your recent stay with us. We are delighted it seems you enjoyed your stay with us! We will certainly let Jorge know about your nice comment. Our staff takes much pride in our hotel so your review is greatly appreciated. Thank you for choosing Holiday Inn Express Cathedral City and we look forward... More 

Carlisle, England
Level Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed November 14, 2015

A three night short stay whilst touring the South West States, average room, now showing signs of wear, although comfortable enough, quite pricey for time of year, this hotel is primarily frequented by business people / contractors. Breakfast offering is somewhat limited, although pretty much what you would expect for this standard of hotel. Woken several times in the night... More 

Helpful?
Thank Be_Steve09
IHGCare, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Be_Steve09, Thank you for being our guest and for taking the time to write your review. We are sorry to see you did not enjoy your overall experience with us due to the noise challenges you experienced and the bathroom conditions. The feedback we receive from our valued guest enables us to target problem areas and take the necessary... More 

Vancouver, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 10, 2015

Read the reviews before we moved here paid upfront a month before , billed an extra 5 dollars per night . The reviewers for sure were not on the main floor or facing Date Palm Drive and the Arco. Its nothing special however it is full most nights, so they must have got a better rate than us and a... More 

Helpful?
Thank mrsthoughtful
IHGCare, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear mrsthoughtful, Thank you for taking the time in posting a review about our property on TripAdvisor. Thank you for noting the cleanliness of our rooms. Our hotel is committed to providing our guests with the highest quality services and facilities and I am truly sorry for not meeting your expectations of the IHG brand when it comes to the... More 

Bunbury, Australia
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 6, 2015

We were tired and had picked the wrong day in Expedia... The young man at the counter allowed us to use the phone to change our Expedia reservations. Our room was nice and comfortable. It is a nice stopping point going to Tucson from LAX.

Helpful?
Thank Woodyw378
IHGCare, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Woodyw378, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. It is my pleasure to hear that you were satisfied with the service that you received. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you... More 

Acapulco, Mexico
Level Contributor
150 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed November 6, 2015

We spent 2 nights here October 15 & 16. The weather was raining so no swiming in the great pool with desert and mountain view. Our room over looked the pool. The room was confortable with free Wifi, satellite channels, refrigerator, coffee maker etc. No rollaways or infant cribs. Close to resturants and to Palm Springs the free breakfast was... More 

Helpful?
Thank AcaSusie
bill p, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Thank you for sharing your review of your recent stay with us! We are delighted it seems you enjoyed your stay except for the weather. It's delightful you enjoyed the location of the hotel and the complimentary breakfast! We take very much pride in our hotel so your review is greatly appreciated. Thank you for choosing Holiday Inn Express Cathedral... More 

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