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Holiday Inn Express Cathedral City (Palm Springs)

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36101 Date Palm Drive, Cathedral City, CA 92234
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Holiday Inn Express Cathedral City (Palm Springs)
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Holiday Inn Express Cathedral City (Palm Springs)
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180 reviews from our community

Traveler rating
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    74
    26
    9
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sparks
Top Contributor
60 reviews 60 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed here for multiple nights. It is typical of many Holiday Inn Express properties as they have clean, comfortable rooms with good parking and they offer a nice continental breakfast in the morning. I will, no doubt, book this property again in the future.

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Boise, Idaho
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice room, comfortable and clean. Pool is open til 11 which is great when you're working long days. Great location for commuting between Palm Springs, Rancho Mirage and Palm Desert. Mark at the night desk has been really great super helpful and friendly.

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HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Corey L, thank you for your kind review. We value your feed-back and your kind expression. We are happy that you have enjoyed our location and also our facility. We strive to provide excellent customer service, and thank you for letting us know how we are doing. I will certainly be sure to let Mark know how impressed you... More 

Phoenix, Arizona
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. 3 minutes from Big League Dreams, where we were playing softball. Room was beautiful. Pillows great. A/C was fine. Pool was beautiful with a fantastic view. Breakfast as usual was good. Love the pancake machine. But...... HI Express has started a bad habit that drives me insane. Approx. every 90 seconds three different banners come onto the television... More 

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HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Dbax, thank you for your review! We value your feed-back. We are glad that you have enjoyed our location. Indeed our pool is one of our many assets, the view is incredible. I certainly would like to apologize for the issues that you have encountered throughout your stay. We certainly will be discussing the issue of the T.v and... More 

Vancouver, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 29, 2015

Our room was very large. Two queens and a sleeper sofa. It was clean. The hotel needs new beds though they were a bit too soft and if you rolled near the edge you may slide off. Otherwise the staff was very friendly. No complaints.

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HIE-CC, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear 309jojos. First of all, thank you very much for completing Trip Advisor survey for Holiday Inn Express Cathedral City, CA. We are glad that you enjoyed your stay! Our staffs work hard to meet everyone's expectation. Please come back and stay with us next time. We have many more upcoming events including Coachella Music Festival, Major LPGA, and Stagecoach!... More 

Saskatoon, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2015

Great location on Date Palm Drive to access Hwy # 111 or #10 Convenient to Rancho Mirage Shopping Good breakfast, very comfortable rooms. Ample Parking Just across the road from the Date Palm Golf Course.

Was this review helpful? Yes 2
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Boots1213, thank you for your kind review. We are glad that you enjoyed the location. It is pretty convenient how we are central located and approximately ten minutes from every thing in the valley. We strive to provide excellent customer service to each and everyone of our guest and we are more than happy that you have enjoyed our... More 

Placentia, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 2, 2015

I am in the hospitality field (construction) so I am very particular about finishes in a room, we had the 2 queen suite located on the first floor. The room was impressive in size and very clean. The furniture itself was dinged up and the tile/finishes in the bathroom looked incomplete but functioned. The smell was not something that was... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear 627jen, Thank you for writing a review about your recent stay with us. It is nice to hear that you found the rooms large, clean and comfortable with adequate electrical outlets and mini kitchen amenities. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable,... More 

Blackfalds, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 22, 2015

While the staff was very kind .. it SMELLED awful... a musty old smell. The bed was hard. The first room I was given was still dirty but they quickly gave me a new room. The pool is sketchy ... very nice but there are no outside lights and it is dark out there... I wouldn't stay again. Disappointed with... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Amy C, Thank you for taking the time to write a review about our property. It is great to know that you enjoyed our complimentary breakfast and regarded our staff to be kind. I am however disappointed to read that issues regarding the smell in your room and the lightings on the pool area prevented you from fully enjoying... More 

Calgary, Canada
Top Contributor
135 reviews 135 reviews
40 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed January 20, 2015

I'll begin with what was very good with the hotel. - The management were fantastic in accommodating our unusual parking needs (motorcycles, truck and trailer) - suggesting more secure parking options for us. - The rooms were clean, quiet, and very comfortable. - The check-in/check-out process couldn't have been better - Prices were quite reasonable - the hotel is walking-distance... More 

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HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Ndsci thank you for your kind review. We value your feed-back and business. I will certainly be bring up the issues you have encountered in the next management meeting. We certainly want to be making sure that our housekeeping staff is replenishing the coffee and sugar in the rooms. We are always looking to better our hotel, so thank... More 

Scotts Valley, California
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

We spend one night here on Christmas. Like all Holiday Inn Express locations it was clean and had all the amenities you'd need. About 20 minutes from the Aerial Tramway ride which is what we were doing the next day. Breakfast was good as typical of holiday inn express.

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HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear Jhothi R thank you for your kind five star review! We are ecstatic that you have enjoyed your stay with us! We strive to make sure our guest have a impeccable stay with us. We hope whenever you are in the Palm Springs area that you will contact us on the property level! Thank you in advance! Warm regards,... More 

Dublin, California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 30, 2014

The hotel is on the better side of Holiday Inn collections. The beds felt firmer and newer. Very quiet location and next to a gas station which is very convenient. If you want to visit Joshua Tree National Park, you might be able to find another IHG hotel that is closer. One thing that I found can be improved is... More 

Was this review helpful? Yes
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review

Dear jht_us thank you for your kind review! We thank you for taking the time out to let us know how we are doing! We certainly always look out to better ourselves. We strive to give each and everyone of our guest a stay to remember. We hope to see you sometime in the near future. If you are ever... More 

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