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Comfort Inn

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2532 Castro Valley Blvd., Castro Valley, CA 94546 (Formerly Quality Inn Castro Valley)
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1 room 1 adult
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Comfort Inn
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35 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Clean and comfortable room. Gena was extremely helpful and kind: gave us an early check-in, after we came in jetlagged from Australia. Popcorn and cookies/apples in the lobby. Plenty of parking. Thanks, Gena.

Helpful?
Thank Michael M
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is wonderful to hear of the great impression we made with our amenities and services. We are all looking forward to your next visit and hope it will be just as enjoyable. More 

Tigard, Oregon
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 7, 2015

Made reservation in advance directly with the hotel. A bit awkward to find. GPS very helpful. Nice desk clerks. Snacks of cookies, popcorn, and candy were offered. Visiting relatives so we went to dinner with them. Room was nice and clean. Felt the price was a bit high but still affordable. Lots of space in the room and that was... More 

Helpful?
1 Thank Clyder R
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. Thank you for taking the time to share this experience and we hope to see you again soon. More 

Fresno
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 6, 2015 via mobile

My stay here was good, our double queen size room was larger than most, this was a plus especially with our kids being so active. Their complimentary breakfast was on point.. My kids loved this!!! This isn't a big hotel but it's cozy and comfortable.. Price per night was good and this location was perfect right in town everything was... More 

Helpful?
1 Thank Gooffyy
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

I am glad that you enjoyed your stay with us. We are happy to know that we have met your expectations with our accommodations, complimentary breakfast and accessible location. Thank you for your feedback regarding parking, we will look into this and resolve immediately. We hope that you could still give us another chance to prove how much we value... More 

Atlanta, Georgia
Level Contributor
126 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 16, 2015

Older hotel, but well maintained. Entrance has a nice ramp and the door is automatic. The room was nice, spacious, and very clean. The plumber did not do a good job installing the fixture in the bathtub leaving holes around shower elements. I did not like the automatic light switches. I’m pretty sure that most people hate when the light... More 

Helpful?
1 Thank Normanjp
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay on the whole; though I regret to hear that you weren't thoroughly impressed with the automatic motion-sensitive lights. We appreciate the compliments and the comments regarding areas where we can greatly improve. We hope you'll return and enjoy an even... More 

Davis, California
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 2, 2015

Got sent here on an error by a booking company and found it to be a very pleasant surprise. Nice rooms, quiet and comfortable. Popcorn and cookies in the lobby and the typical simple breakfast with do it yourself waffles and cereal, fruit and yogurt.

Helpful?
3 Thank FlyingWaldo
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you very much for this lovely review you have of our hotel. You may have found us by accident but we hope that you enjoyed your stay with us and that we were able to serve you well. We sure hope to see you back soon. More 

Citrus Heights, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 17, 2015

Stayed here three nights during a business trip in neighboring San Leandro. This hotel is a good location for getting to places in the Bay Area. There are several decent, mostly chain, restaurants within walking or driving distance. The hotel itself is clean and very basic. The room was large with a sort of back deck that was more like... More 

Helpful?
2 Thank Michele N
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to post this review you have of our hotel. Your comments are valuable to us and we’ll definitely take all of it into consideration when making improvements to our hotel. We sure hope that you’ll consider us again in the future and we thank you so much for your business. More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 16, 2014

We recently stayed here in November 2014 visiting some relatives living in Castro Valley as well as came here for a vacation. The location of this hotel is quite good - close to restaurants, self service laundries and shops. The rooms were big and comfortable with good amenities such as coffee maker, microwave and fridge. Breakfast buffet served had much... More 

Helpful?
Thank Shazalia
Arvind P, Manager at Comfort Inn, responded to this review

It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are also happy to hear that you found the location to be so convenient for your needs. It means a lot to hear from guests who are satisfied with all of our services and amenities such as coffee maker, microwave, and fridge.... More 

Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

We frequent this hotel to visit extended family in the area and have done so when it was a former Quality Inn. The location of this Comfort Inn is great - very close to eateries, grocery, and the highways to travel to nearby Hayward, back into Oakland, or the several BART locations. Our stay was very comfortable and relaxing; the... More 

Helpful?
Thank spursfamily13
Arvind P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is so rewarding to hear that we were able to provide a comfortable, clean, and convenient experience. It means a lot to hear from guests who are satisfied with all of... More 

Sacramento, California
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 24, 2014

Last minute business trip with no prep time and nothing but problems all day so when I had to extend my trip I looked for an inexpensive place to stay but there was nothing available anywhere until I found this place in Castro Valley. Again, last minute trip, bad day and a hotel priced above my preferred budget and when... More 

Helpful?
2 Thank Mark916
Citrus Heights, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 23, 2014

Average business trip sort of stay. Two nights. Two rooms, one for a coworker. They let us check in early. That was nice. The WiFi was really slow and breakfast was really average. The quality of the fresh fruit was less than desirable. The hotel is clean enough but it's no glamorous facility. It's a good value for the location.... More 

Helpful?
2 Thank Michele N
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