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Holiday Inn Express Castro Valley - East Bay

2.5 of 5 2419 Castro Valley Blvd, Castro Valley, CA 94546 (Formerly Comfort Suites)
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Holiday Inn Express Castro Valley - East Bay
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Holiday Inn Express Castro Valley - East Bay
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181 reviews from our community

Traveler rating
    139
    29
    7
    3
    3
See reviews for
51
27
22
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Castro Valley, California
1 review
4 of 5 stars Reviewed 1 week ago

So, in the over-over-over inflated San Francisco hotel market, the saleforce/fleet week/columbus day weekend has the crummiest hotels charging $250-$1,000 per night (at Marriott, Hyatt and Hilton hotel chains). I was pleasantly surprised to find this bargain basement price. Instead and a dirty, teen hide out, this place is spotless, friendly, professionally run hotel. I made a reservation with Louis,... More

Was this review helpful? Yes
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Thank you for your candid feedback regarding the over-inflated SF hotel market! I am glad you found us as an alternative. My co-manager and I are here 6-days a week to ensure everything is taken care of and that our guests experience a level of comfort, cleanliness, and service that is comparable to a five star hotel. Your praise highlighting... More

Saratoga, California
1 review
5 of 5 stars Reviewed 2 weeks ago

A group of us stayed the weekend of our 50-year college reunion and were happy to find a clean, well-managed hotel. Good location, very comfortable beds, good reading lights, yummy cinnamon rolls, omelets, and more for breakfast, friendly and helpful staff, convenient parking. What's not to like? We'll stay here again for our 55th reunion!

Was this review helpful? Yes
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Carol! Thank you so much for the kind feedback. I really appreciate your recognizing our efforts as we work diligently to ensure our guests are satisfied. We value your business and hope that you return to us on your next visit. Best Regards, Omar Ansari More

Guerneville, California
1 review
5 of 5 stars Reviewed 2 weeks ago

It does feel like home as another reviewer commented. The rooms are clean and very comfortable. The plus side is that they have microwaves and frig's and nice queen size beds with lots of pillows. I would recommend this hotel anytime and the staff is goes beyond helping they make you feel like family especially Natasha who I love and... More

Was this review helpful? Yes
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hello Jim! Thank you for the 5 star review! I am glad you found our hotel to be clean and comfortable, and I will certainly pass along your compliments to Natasha. She is indeed a valuable asset and as the Guest Experience Champion she does a great job taking care of our guests! We appreciate your business and look forward... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Holiday Inn Express in Castro Valley this past September for ten days. The rooms were clean and spacious with refrigerators and microwaves. The staff was very friendly, efficient and accommodating. I plan to stay there again on my next trip.

Was this review helpful? Yes
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear guest, Thank you for your excellent review! It was our pleasure to host you and we look forward to providing you with accommodations on your next visit to Castro Valley, CA. Warm Regards, Omar Ansari More

Fresno
1 review
5 of 5 stars Reviewed 4 weeks ago

Recently remodeled to be a Holiday Inn Express! I stayed there last year and again this year. All I can say is fantastic Hotel, service, parking, and loved the pancake maker that makes pancakes in one minute flat!

Was this review helpful? Yes
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Kyle! Thank you for the awesome review! It is great to have you back with us again this year. We really appreciate your compliments of our hotel and staff, and yes the pancake machine is a favorite among our guests! We value your business and hope that you keep us in mind for next year! Warm Regards, Omar Ansari More

1 review
5 of 5 stars Reviewed September 16, 2014

The management and staff are very welcoming and caring. I have stayed at this hotel for several weeks. I could stay at any hotel I want and I choose to stay here. I am very satisfied with the rooms and service. The rooms are very clean and up to date. If you want to stay at a safe and clean... More

Was this review helpful? Yes
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Keith, Thank you so much for the kind words. I appreciate you taking the time to write us an outstanding review! We do our best as a team to welcome our guests in a manner which would elicit a "home like" feeling. Thank you for recognizing our efforts as we continuously to strive for exceptional guest satisfaction. We value... More

1 review
5 of 5 stars Reviewed September 9, 2014

This is a great hotel. The rooms are very clean and spacious. The hotel common areas are immaculate. The best part of this hotel is the staff. They know me by name, are friendly, and willing to go the extra mile to make the guest feel welcome. I have stayed here before and will continue to do so.

Was this review helpful? Yes
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hello David! I am delighted that you used the word "great" to describe our hotel. While anyone can be good at something, we strive for greatness and to achieve it we need feedback from guests like yourself. Thank you so much and I will certainly pass along your compliments to my team as they work tirelessly to ensure our guests... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 25, 2014

In short………great hotel! Travelled over from the UK…..initially for a 2 night stay in Castro Valley CA, to take care of some personal business in the area……I ended up staying 5 nights. I took a gamble on staying here and to date, it’s probably been one of the best decisions I’ve made. Very friendly and helpful reception staff. Despite the... More

Was this review helpful? Yes 1
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings UK Traveler! Great to hear that your "gamble" paid off! Indeed we were very busy during your stay with us, and I am happy that we could accommodate you on such short notice. Thank you for the compliments of my staff and hotel, we value your business and look forward to serving you again in the near future. Safe... More

Kapiti Coast, New Zealand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2014

We recently traveled from New Zealand to visit family in the area and stayed at the Holiday Inn Express in Castro Valley for 10 days and what a pleasure it was. The place was clean, tidy and comfortable, the breakfast had great variety and most of all, the staff were friendly, helpful and nothing was too much of an inconvenience.... More

Was this review helpful? Yes 3
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Traveler, Gratitude for taking the time to write us an excellent review! Such a pleasure for us to host you and your family during your trip to the Bay Area.Thank you for acknowledging our staff, service, and cleanliness! My staff and I continuously strive to provide our guests with exemplary service, clean, and comfortable accommodations, and I am thrilled... More

San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

We live in Castro Valley and just had our wedding reception in our backyard. We had many people coming in from out of town so we booked some rooms at the Holiday Inn Express. It was by far the best hotel we looked at in CV. Management was really easy to work with leading up to the wedding. Omar always... More

Was this review helpful? Yes
Holiday I, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hi Suzanne! Thank you so much for taking the time to leave us a review! I am so happy to hear that we were able to make joyous occasion a memorable one! Please send my warmest regards to the rest of the family! We appreciate your business and wish you the very best on your future endeavors! Yours cordially, Omar... More

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Additional Information about Holiday Inn Express Castro Valley - East Bay

Address: 2419 Castro Valley Blvd, Castro Valley, CA 94546 (Formerly Comfort Suites)
Phone Number:
Location: United States > California > Castro Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Castro Valley - East Bay 2.5*
Number of rooms: 54
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Also Known As:
Comfort Hotel Castro Valley
Comfort Suites Castro Valley
Castro Valley Comfort Suites

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