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All 1 Carson accommodations

Extended Stay America - Los Angeles - Carson

2.5 of 5 Condominium   |   401 E Albertoni St, Carson, CA 90746
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A recent review
3 of 5 stars reviewed 5 days ago
americanwoman5150
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36 reviews from our community

Traveler rating
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    11
    3
    4
See reviews for
6
7
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
29 reviews 29 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel looks nice and is clean; however, the customer service is lacking a bit. I requested early check in as I was attending a sporting event at the Stub Hub Center (about 1/2 mile from the hotel). I was meeting family members there traveling from Central California that had arrived at the hotel about an hour to an hour... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that your check in process took longer than it should have. In response to your feedback, I have spoken to the staff to ensure this does not occur again. We will make it our best attempt to have rooms ready for any... More

Davao City, Philippines
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

This is one Extended America My wife and I are crazy about. We stayed here the entire month of September 2014. The room was spacious and the kitchenette very clean and cozy. The hotel amenities were excellent. Continental breakfast included, unlimited cereal, coffee, apples, oranges and snack bars. It has free wi-fi but could be upgraded for more convenient use.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review

Thank you so much for posting a review of our hotel. We are glad to read that you and your wife were pleased with our hotel and our many amenities. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More

Wildomar, California
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Will not stay at this hotel again. Absolutely no customer service at all. If you have a coupon or discount for your room it will NOT be applied until you check out. You are charged the full amount up front and refunded the discount upon checkout. If you checkout before the front desk opens (does not open until 7am or... More

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Los Angeles - Carson, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the overbook of your reservation is truly regrettable. We are very sorry for the experience with our staff. To prevent this from happening again, I will be working with my front desk staff to review our reservation procedures to ensure that your experience is not repeated.... More

New Jersey
Top Contributor
72 reviews 72 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 19, 2014

Recently stayed here on business. First time staying at an Extended Stay America. Don't think I would ever stay in any of this brand again. First - the positive - the room was clean, however, they must have just shampooed the carpet in my room as it was wet - wet enough to go through my socks. I ended up... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so sorry to hear that the carpets in your room were still wet from being cleaned. I will work with my housekeeping staff to ensure that rooms are inspected and floor are dry before guests are checked in. As well, I do apologize... More

Pago Pago, American Samoa
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 29, 2014

this is the most decent and accommodating hotel of its class. the rooms are well designed and furnishings to suit. clean and service is excellent. quite and in a good neighborhood excessiable to your shopping and dinning needs. you just can not say anything negative comments for the price you pay for such an excellent accommodation. I and wife did... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review

Phil - Thank you so much for posting a review of our hotel. It's great to hear that you and your wife had a pleasant stay. We are glad that you found us to be a great value and that you enjoyed your room. Once more, thank you for posting your review. We look forward to having you visit with... More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 21, 2014

The bathroom door was dirty. The shower wall was dirty as well. The bed cover on top was not properly made also the bed frame was stained. The check-in process took a long time. There was around 6 or more people waiting for a long time. For the price I paid I wont be staying there anymore.!!

Was this review helpful? Yes 2
Kaysville, Utah
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 20, 2014

If you don't go in expecting much, then this hotel is fine. It is extremely basic in all ways, but if that is all you need you can't go wrong. Check in was easy and fast, although if you are under 5 foot 5 inches tall, you might have a problem at the check in desk as it is very... More

Was this review helpful? Yes
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014

I wasn't spending much time indoors so I just needed a place to crash and this was very affordable for my 6 night stay. The room was really clean, the staff was really friendly and helpful. Somehow the toilet managed to block itself and the inhouse handy man came and fixed it real quick and even gave me tips on... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that your stay with us was pleasant and that our staff was able to correct the plumbing issue you had in a timely manner. It was a true pleasure having you stay with us and we look forward to having you visit with us... More

1 review
4 of 5 stars Reviewed May 5, 2014

I thought it was a great place to crash and stay for one night on a recent business trip. The neighborhood is commercial and I felt safe arriving for a late check-in. Staff very helpful, too. Loved the grab and go breakfast, too.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review

I want to thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed our great, safe location and our helpful staff during your stay. As well, it's great to hear that you were pleased with our grab-and-go breakfast. Thank you for choosing Extended Stay America. We hope to see you again, should... More

Santiago, Chile
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 11, 2014

I love the location and nice & quiet enviroment, good for rest as soon I come back from the office. But, I prefer go to another place if I have to bring my fiancé, but just for me, it was good experience.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review

Nicolas – Thank you so much for posting a review of our hotel. I’m glad that you enjoyed our location and our nice, quiet environment. We look forward to seeing you in the future, should your travels bring you back to our area. More

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Additional Information about Extended Stay America - Los Angeles - Carson

Address: 401 E Albertoni St, Carson, CA 90746
Phone Number:
Location: United States > California > Carson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Carson 2.5*
Number of rooms: 107
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Also Known As:
Extended Stayamerica Los Angeles - Carson Hotel Carson
Extended Stay Carson
Extended Stay America Carson
Carson Extended Stay

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