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BEST WESTERN PLUS Carpinteria Inn

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4558 Carpinteria Ave., Carpinteria, CA 93013
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BEST WESTERN PLUS Carpinteria Inn
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BEST WESTERN PLUS Carpinteria Inn
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520 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Carpinteria Inn
See the most recent reviews
Irvine, CA
Top Contributor
70 reviews 70 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 13, 2012

I know from experience that Best Westerns are hit or miss. This is a miss although I have to say it is a very good price for the Santa Barbara area. The rooms are basic, basic, basic. Clean enough but some what dated. The real issue was the stupid front desk management. I got there exhausted at around 10:30 and... More 

Was this review helpful? Yes 2
bwcarpinn, Manager at BEST WESTERN PLUS Carpinteria Inn, responded to this review

Dear Dspolett, We would like to apologies for the wait while in transition between shifts and computer updates. My staff and I are taking steps to prevent this situation from occurring again in the future. We appreciate the patronage and hope you will stay with us at the Best Western PLUS Carpinteria Inn the next time you are in Carpinteria.... More 

Senior Contributor
32 reviews 32 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 12, 2012 via mobile

Although the location, cleanliness and value is good, customer service from staff is lacking. I have stayed there on several occasions and even the slightest request will result in a "no". One issue, the TV would turn itself off. Weird.

Was this review helpful? Yes 2
bwcarpinn, Manager at BEST WESTERN PLUS Carpinteria Inn, responded to this review

Dear PJJ33, I am disappointed we failed to give you the fine service and consideration we strive for with all our guests-the type of service we pride ourselves in. Please know that your comments have been reviewed in detail with our management and staff and steps will be taken to ensure these faults are solved promptly and impeccably for our... More 

Los Angeles, California
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 9, 2012

I live in LA and was traveling to Santa Barbara for a concert and decided to book this hotel at the last minute. I reviewed the policy's before leaving to go to the hotel. It says check in was at 2:00pm. I arrived at 2:10pm and was advised that none of the rooms are ready and was told check in... More 

Was this review helpful? Yes
bwcarpinn, Manager at BEST WESTERN PLUS Carpinteria Inn, responded to this review

Dear LATraveler01, I apologies for the inconvenience during check in time, we will continue educating our staff so the problems that occur during your stay does not happen again. If you are to return we would love the chance to redeem ourselves. Please contact us direct Kindly, Elizabeth Noriega More 

Sacramento, California
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 5, 2012

I stayed at this hotel on business for two nights. The staff is friendly & helpful & the room I was in was clean and comfortable. The bed was also comfortable. The hotel also has nice outdoor hot tub area. The hotel is conveniently located to Hwy 101 and there are a good mix of nice restaurants in the area.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 4, 2012 via mobile

Room was good. Decent size,hotel staff were nice. Spa was hot and relaxing! We ate at the hotel restaurant. Nice basic meals but the bartender was rude and dismissive. Would stay at the hotel but not go to the restaurant.

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Milan, ITALY
Contributor
11 reviews 11 reviews
6 hotel reviews
4 of 5 stars Reviewed September 28, 2012

as most of people who end up here, i was looking for a place to stay in the SANTA BARBARA area...and this was perfect. you are just about 10 minutes drive from SB in the nice little town of Carpinteria. the hotel is right off the 101 highway, and you can walk to a 7eleven, gas station and laundry. also,... More 

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Claremont, CA
Top Contributor
63 reviews 63 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 27, 2012

Pretty setting and it could be a gorgeous hotel in the right hands! It just needs updating and we kept finding ice machine rooms shut down and stacks of old electronics stashed in corners of the stairwell so maybe they were making changes in Jan 2012? But room met our needs for a overnight stay on our way up the... More 

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bwcarpinn, Manager at BEST WESTERN PLUS Carpinteria Inn, responded to this review

Dear Trishyco, We greatly appreciate your suggestions; we are constantly updating our rooms and amenities. Our deepest apologies for the ice machines(s) and electronics, as stated we were in the process of updates and proper disposal is a priority. We would like to have the chance to provide a better stay next time you are in the area please contact... More 

Santa Fe, New Mexico
Top Contributor
158 reviews 158 reviews
26 hotel reviews
171 helpful votes 171 helpful votes
3 of 5 stars Reviewed September 26, 2012

We stay at BW's all over the country and they are generally well maintained -- this one, not so much -- run down and dated decor, furntiure, and room --- sink and toilet slow to drain, mold in the shower, sticking door lock -- managment did not seem to care -- excuses, excuses, excuses -- do NOT stay on the... More 

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bwcarpinn, Manager at BEST WESTERN PLUS Carpinteria Inn, responded to this review

Dear SantaFe Retiree, Thank you for your comments and suggestions. We apologize that our room was not to your liking; your comments will be shared with the Head of Maintenance and Housekeeping. We take every issue seriously and we are deeply embarrassed that you felt we didn’t care. We hope that you will give us another opportunity to show you... More 

Ventura, CA
Top Contributor
107 reviews 107 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 16, 2012

My wife and I ran away for a few days and decided to stay not far away form home in Carpinteria. We stayed at the Best Western because it was the only place avaliable at the time. The motel is quite nice, well maintained instide and out with a Spanish theme and a restaurant onsite. Our room was very nice... More 

Was this review helpful? Yes 1
us
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 1, 2012

I tried to find a place to stay in Santa Barbara for the Santa Barbara Triathlon. All 2 night minimums and extremely pricey so I ended up in Caprinteria. It took exactly 13 minutes to get from the hotel to the race site via the 101 at less than half the price. I found the staff to be very pleasant... More 

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