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Bernardus Lodge & Spa

Certificate of Excellence
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415 West Carmel Valley Road, Carmel Valley, CA 93924
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1 room 1 guest
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Bernardus Lodge & Spa
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445 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Coming in the front doors was exciting to say the least. The friendly staff and chic design, resort owned Mercedes SL's parked and ready to be used by guests, and the calm relaxed California style all lend to feeling of luxury. The lobby is gorgeous and we were met with a relaxed, but polished check in. After being walked to... More 

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New York City, New York
Level Contributor
10 reviews
4 of 5 stars Reviewed 3 days ago NEW

I visited Bernardus for a little retreat with my gf on our way up the PCH to SF. I booked through AmEx travel, so got free room upgrade and a few other nice little perks, like free breakfast. I have to say that the room was absolutely beautiful - really top notch and very comfortable, with lots of attention to... More 

Was this review helpful? Yes
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear ChrisFromNYC, Thank you for staying with us on your travel along the Pacific Coast Highway and posting this review. Your compliments of our guest room and property are truly generous – thank you. I am disappointed to hear that our service was not up to par – I am so sorry. We are known for our attentive service and... More 

Redmond, Washington
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

5 stars for amenities and comfort. We had a lovely upstairs room with a balcony that was delightful. The beds had really comfortable linens and comforters and the amenities were pleasing. The property exudes interesting trees and shrubs leaving one with a feeling of a very special place. Dinner at La Lucia was better than our meal in Carmel and... More 

Was this review helpful? Yes 1
Newport Beach, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My wife and I have been coming to Bernardus for many years, essentially a home away from home. Currently, they have a major construction project underway and, prior to booking, do not notify guests of the potential noise and less than "Carmel Valley" view a guest may be confronted with (from certain 2nd floor suites you get a 180 degree... More 

Was this review helpful? Yes 2
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Ludgerltd, Thank you for staying with us. While I am pleased you consider Bernardus to be your home away from home, I am quite dismayed by the comments of your most recent stay. I am very sorry. We are in the midst of an expansion project on the west side of the property, however failing to advise you in... More 

San Francisco, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent a fabulous four days at the Bernardus this weekend after an absence of years. We were slightly apprehensive when we received a call a week earlier warning us of construction on the property. Spoiler alert: we never heard a peep from the earth movers. Alexandria Olpen, the manager, assuaged our concerns and placed us in... More 

Was this review helpful? Yes 1
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Eagleye49, Thank you so much for visiting us and for sharing such a generous review. I am thrilled that you and your wife enjoyed your guest room, lounged poolside and hit the trails at Garland Regional Park. Both a soothing sanctuary and an activity hub, Carmel Valley offers a a little bit of everything. I am glad you took... More 

Needham, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This resort leaves nothing to be desired. Starting with the rooms, we were impressed: the soaking tub and large shower were lovely, and the deck and fireplace enhanced our stay -- the mountain views from our second floor room were lovely. High quality furniture and bedding (not to mention the mattress!) kept us well-rested and relaxed! The all-inclusive snacks and... More 

Was this review helpful? Yes 1
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Icsboston, Wow – starting off your review by saying “this resort leaves nothing to be desired,” is an amazing compliment. Thank you so much for visiting us and for sharing your detailed feedback. I am glad you were able to enjoy many of our amenities including The Spa, Lucia Restaurant & Bar and our Mercedes Drive Program. Thank you... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great place for a long weekend with your significant other. My boyfriend and I stayed here and the accommodations are top notch. Definitely book a spa treatment in advance--they were booked up already when we arrived. The spa facility itself, plus the pool, bocce courts, and eating areas are all beautiful. But the real thrill for us... More 

Was this review helpful? Yes 1
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Cait A, Thank you so much for choosing Bernardus Lodge & Spa for a long weekend away and for posting this review. We are fortunate to be tucked in along the rolling hills and grapevines of Carmel Valley – making for such a gorgeous view. Your feedback will certainly assist readers planning a visit here, as you mentioned so... More 

San Francisco
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been wanting to go to Bernardus for years and finally booked a stay for our 16th anniversary. We were not disappointed! The rooms, dining, spa, and overall service were excellent. I particularly liked the small touches, like suncreen and other ammenties offered by the pool.

Was this review helpful? Yes 1
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Daphnelloyd, Thank you so much for choosing Bernardus Lodge & Spa for your 16th anniversary. At its heart, Bernardus is romantic hotel, allowing guests to cultivate the memories that matter most. Thank you for sharing your feedback on your stay. We hope you will return again soon for another “wonderful romantic retreat!” Happy Anniversary from all of us at... More 

San Francisco, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been staying at Bernardus for years. It WAS a lovely 5-star resort, relaxed, gracious, understated "elegance" which was totally in synch with the Carmel Valley, some 11 or 12 miles east, away from the foggy and twee tourist mecca of Carmel-by-the-Sea. This last weekend was "motorsports week" -- the world's most important car auctions/vintage car races/Pebble Beach Concours... More 

Was this review helpful? Yes 1
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear SFintheFogBelt, Thank you for taking the time to share your feedback on our recent multi-million dollar remodel. I am sorry that it is not to your taste. We have received such an amazing response from of our returning guests and community – it is something that we are very proud of. While I understand that you were not pleased... More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I visited Carmel Valley and chose Benardus Lodge and Spa to stay in. Our travel agent told us about it and saw that they were running a special so we made the reservation. From the moment we arrived the atmosphere and staff were impeccable. They made us feel like we owned the place by the way they... More 

Was this review helpful? Yes 3
SeanDamery, General Manager at Bernardus Lodge & Spa, responded to this review

Dear Covertzone, Thank you so much for staying at Bernardus Lodge & Spa during your visit to Carmel Valley. We truly appreciate your time in sharing such detailed feedback and lovely photographs. Thank you for perfectly describing your arrival process. We strive to provide each of our guests with a truly authentic wine country experience. I am delighted to know... More 

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