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BEST WESTERN Carmel's Town House Lodge

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5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
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1 room 1 guest
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466 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Carmel's Town House Lodge
See the most recent reviews
Tucson, Arizona
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 11, 2013

This was a great place to stay. The rooms and bathrooms were super clean and spacious. Quick Breakfast (yogurt, banana, danish, waffle machine, coffee, juice) was included but its kind of a small space. They were accommodating for rooms (but I wish they took pets! - they don't). Beds are comfy, but pillows and sheets could use updating. I didn't... More 

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words and we are thrilled to know that you had such an amazing time here at out lodge, it is always a great pleasure knowing that we exceeded your expectations and that we were able... More 

USA
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 10, 2013

I booked a suite to share with my dad and was incredibly disappointed. Usually a suite is arranged so that you enter into a common room and the bedroom is accessible via an interior door. Here, the outer door opened into the bedroom and there were glass-paneled french doors (no curtains) leading into an 8'x10' space with a fold-out couch,... More 

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

ear Guest, We appreciate your review on Trip Advisor; also we would like to thank you for sharing your experience in our Best Western Carmel's Townhouse Lodge with our future guests. Our guests’ observations are very important for us, because thanks to your notes we can learn, know about your experience and improve our service, your comments have been sent... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

Having only two days in Carmel, it was great to be able to be right in the heart of town. We could walk everywhere and leave the car parked. This property is older; but beautifully maintained. Our room was small; but cozy with very comfortable beds.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words and we are thrilled to know that you had such an amazing time here at out lodge, it is always a great pleasure knowing that we exceeded your expectations and that we were able... More 

Brasil
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 6, 2013 via mobile

Stayed in a two bedroom room very close to the stairs. A bit noisy because teenagers going up and down for a period of the night, but nothing that would make me move to another hotel. Breakfast included and ok. Very clean. Clean staff very helpful. Easy check in an check out. Very good localization. Would stay there again for... More 

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words and we are thrilled to know that you had such an amazing time here at out lodge, it is always a great pleasure knowing that we exceeded your expectations and that we were able... More 

Thundersley, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 27, 2013

Good location to explore the town of Carmel as all in walking distant. Motel room was clean and a fair size, but it wasn't the "best" Best Western I've stayed at for the price! Cost well over £100.00 for the night, also discovered Carmel is an expensive area for eating too! So visited the local Deli in the town which... More 

Was this review helpful? Yes 1
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge It is always a great pleasure knowing that we exceeded your expectations and that we were able to create this unique and memorable experience. Thank you again for your value review and for visiting us and we hope to have the privilege... More 

MASSILLON, OHIO, United States
1 review
5 of 5 stars Reviewed September 24, 2013

The hotel was in a great location...easy to walk all around town. The room was clean and comfortable. There was ample parking and the breakfast was well presented and tasty. Most importantly, the manager and staff were professional, courteous and helpful. We would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCarmelsTownhouse, Owner at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words and we are thrilled to know that you had such an amazing time here at out lodge, it is always a great pleasure knowing that we exceeded your expectations and that we were able... More 

Yorkton, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 20, 2013

The price was great for the room. Big bathroom and clean room. The walls were thin but we liked the motel style while still feeling modern. Good service and location. We loved Carmel in general but most of the hotels were ridiculously fancy and pricey. This one was 80-100 for two queens and worked just fine.

Was this review helpful? Yes 1
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words and we are thrilled to know that you had such an amazing time here at out lodge, it is always a great pleasure knowing that we exceeded your expectations and that we were able... More 

Manteca, California
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 10, 2013

The hotel interior has been renovated probably to the best level it can be. The lobby is very nice, though empty. Upon check in we were given a room in the separated back portion of the hotel. You can walk by a very small pool (size of a large jacuzzi tub) and down a couple sets of stairs to what... More 

Was this review helpful? Yes 1
BWCarmelsTownhouse, Public Relations Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, We appreciate your review on Trip Advisor; also we would like to thank you for sharing your experience in our Best Western Carmel's Townhouse Lodge with our future guests. Our guests’ observations are very important for us, because thanks to your notes we can learn, know about your experience and improve our service, your comments have been sent... More 

CA
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 10, 2013

this was the best price around and everything was just fine nice staff, nice rooms, we had a 5th flr ocean view w a deck, free breakfast ocean view 5th floor is nice but check the weather report, it can be foggy there much of the timeno complaints

Was this review helpful? Yes
BWCarmelsTownhouse, Guest Relations Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Wow, thank you for taking the time to write such a fantastic and incredibly detailed response! It is our pleasure to acknowledge that we have helped you discover Carmel's with our given location! We are very thankful for the amazing location Best Western Carmel's Townhouse Lodge has, so we work as a team to maintain the beautiful balance... More 

Santa Cruz, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2013

Our family of 5 stayed one night and were pleasantly impressed with the hotel. The room was clean and the decor was updated and nice. We stayed in room 104 which overlooked the pool. The pool was on the small side but being that our 3 kids were the only ones using it it was perfect. They loved that it... More 

Was this review helpful? Yes
BWCarmelsTownhouse, Guest Relations Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Wow, thank you for taking the time to write such a fantastic and incredibly detailed response! It is our pleasure to acknowledge that we have helped you discover Carmel's with our given location! We are very thankful for the amazing location Best Western Carmel's Townhouse Lodge has, so we work as a team to maintain the beautiful balance... More 

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