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BEST WESTERN Carmel's Town House Lodge

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5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
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BEST WESTERN Carmel's Town House Lodge
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BEST WESTERN Carmel's Town House Lodge
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413 reviews from our community

Traveler rating
    151
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    66
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132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monterey
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Walking distance from the beach - A Perfect Getaway. Rooms are nice - as expected from BW. Hotel staff was very helpful in locating good restaurants and providing directions on things to do in the area. Thank you we will be back.

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for giving us a 5 star review towards your recent stay at out hotel. Our Team takes a lot of pride in the services provided and It is always good to hear our guest to compliment our staff for their excellent services. We always share this information team and your genuine experience is much appreciated. We look forward... More 

San Jose, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Its a great accommodation that makes you feel safe, secure and relaxed. This is my number one choice, whenever I visit Camel. Its in the middle of the city, very near to all the major restaurants and shops. Front desk service is excellent. Rooms are also very clean and neat. They provide free wifi and breakfast too. A perfect choice... More 

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for giving us a 5 star review towards your recent stay at out hotel. Our Team takes a lot of pride in the services provided and It is always good to hear our guest to compliment our staff for their excellent services. We always share this information team and your genuine experience is much appreciated. We look forward... More 

Regina
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Okay, I get that anything related to tourism is going to cost more in Carmel than other places down the road so the price of a hotel room wasn't a surprise. This hotel has the advantage of being within walking distance of a number of very good restaurants. As well our room was clean. That's about it for pluses. Minus... More 

Was this review helpful? Yes 1
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

I am so sorry to hear about your less than positive experience. I do apologize for all the issues you encountered during your stay and it is certainly not the typical of the kind of experience we try to provide to our guests. Our staff is trained to provide the best available rate however we are not able to combine... More 

San Jose, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the bestest places to live in carmel.The staff is great and very helpful.Nice continental breakfast in the morning.Calm place wherin u can get nice good sleep after roaming around the nearby areas.

Was this review helpful? Yes 1
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words and we are thrilled to know that you had such an amazing time here at out lodge, it is always a great pleasure knowing that we exceeded your expectations and that we were able... More 

Los Angeles, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Booked this via phone last minute after leaving Santa Cruz a day early. Not a bad deal for the location as the hotel is located walking distance to most shops, restaurants, etc. Carmel isn't a huge town, so most hotels and lodges can state the same. Fair warning, it's about a an 8 minute walk to the beach and an... More 

Review collected in partnership with Best Western

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BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest- Thank you for staying with us and for the 4 Star review. All of your very kind and thoughtful comments are most appreciated. Glad to hear you enjoyed your stay with us and had a wonderful Carmel experience. We'll look forward to your next visit and hopefully you'll be equally (or more) impressed! More 

Arroyo Grande, CA, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Comfortable, well appointed rooms in the middle of Carmel near the shops, galleries and restaurants. The beautiful Carmel beach is a half-mile lovely walk through town and offers spectacular beach walking.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest- Thank you for staying with us and for the 4 Star review. All of your very kind and thoughtful comments are most appreciated. Glad to hear you enjoyed your stay with us and had a wonderful Carmel experience. We'll look forward to your next visit and hopefully you'll be equally (or more) impressed! More 

Woodside, California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older hotel which has been tastefully remodeled. It is very clean and well managed. The location is excellent: shops and restaurants are within walking distance, so you can leave your car in the parking lot. Internet is ok, the beds are comfortable. One negative: the hotel provides only one rather light blanket and it got quite chilly... More 

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for giving us a 4 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms and great location. Although we provide extra blankets upon request we are enhancing our guest rooms by replacing our current blankets with duvets. We always try to exceed expectations and can't... More 

Buenos Aires
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed for one night in our way along the Californian coast. The hotel is neat and the room is comfortable with very good beds. The girl at the front desk was very polite and helpful. Although the lobby is small they offer free capsule coffee which is very good. The only thing I would improve is the place to... More 

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for giving us a 4 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so... More 

california
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed February 23, 2015

I have been staying here for years. The rooms are well appointed, remodeled stylish lobby. Nice breakfast free wifi. Complimentary off street parking. Ideally situated close to wonderful restaurants, world class shopping and 10 minute walk to the beach. It's a great base for walks around Carmel or day trips to Monterey, Big Sur and Carmel Valley. A very good... More 

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Hello Mr. Rosser...Hi Linda...Thank you for staying with us and for taking the time to post your wonderful comments and giving us a 5 Star rating. We appreciate the 5 Star review and I'm thrilled that your Carmel's Townhouse experience was just fabulous! As our repeat guest I am glad our staff is able to provide you excellent service... We... More 

Volcano, Hawaii
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

We stay there almost every year between Christmas and New year. We love it we can walk anywhere in town. The hotel is clean the people that work there are nice, we love our Carmel get aways when we have time we go twice a year.

Was this review helpful? Yes
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Hi Linda...Thank you for staying with us and for taking the time to post your wonderful comments and giving us a 5 Star rating. We appreciate the 5 Star review and I'm thrilled that your Carmel's Townhouse experience was just fabulous! We hope to have the pleasure of serving you again soon... More 

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