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BEST WESTERN Carmel's Town House Lodge

2.0 of 5 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
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#15 of 21 hotels in Carmel
344 Reviews 4 of 5 stars
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BEST WESTERN Carmel's Town House Lodge
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BEST WESTERN Carmel's Town House Lodge
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344 people have reviewed this hotel

Traveler rating
    119
    142
    58
    19
    6
See reviews for
113
155
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We stayed in room 209 at your Carmel Town House location two nights ago (19 Aug 2014) and unfortunately my husband was bitten over his entire body (where skin exposed) by bedbugs. We have tried to find a direct email to advise you of this but have had no luck. The discomfort my husband has suffered because of this nasty... More

Was this review helpful? Yes 1
BWCarmelsTownhouse, Guest Relations Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Horberry, We really do appreciate your sharing your experience for the future guests of our property, and we can assure you the security and safety of our guests is of extreme importance. We take all such reports either directly from guests or anonymously very seriously. Our management takes every precaution to minimize the risk and acts swiftly by implementing... More

1 review
5 of 5 stars Reviewed 1 week ago

JD and his lovely wife are outstanding hotel managers in every way--sweet, helpful, and always patient. The hotel is located right in the middle of Carmel, near great restaurants and shops, and the rooms are very nicely decorated and the breakfast is perfect. I have already booked again for next year.

Review collected in partnership with Best Western

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is very central to restaurants, shops and easy walking distance to the beach. The hotel room was comfortable, clean and the bed was good too. The breakfast was okay and served next door to the hotel. The staff were polite too. As we only spent 1 night at this hotel, it was good for a stop over between... More

Was this review helpful? Yes 1
Fairfax, Virginia
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 22, 2014

We stayed here for one night during our stop between SF and LA. Carmel is kind of a sleepy town with not much to do. It was OK for only one night. THe hotel was just OK. THe rooms are set up like a motor-in. Hallways are at the exterior. We chose this hotel because the room was big enough... More

Was this review helpful? Yes 1
Cologne, Germany
2 reviews
2 of 5 stars Reviewed July 17, 2014

I was in the Best Western for one night - and that was more than enough... The good thing: the staff was really friendly and helpful and the room was large. But that's it! The mattresses are worn out and you can see that the hotel is already something getting old... Also the bathroom was not really clean! Spend a... More

Review collected in partnership with this hotel

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Melbourne, Australia
Top Contributor
51 reviews 51 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 14, 2014

This hotel offers good value for a classy area. The rooms have a fridge, parking is close to the rooms. It s an day walk to the elegant shops and galleries nearby and a short stroll to the beach . We needed two rooms with a queen and two singles at a reasonable price . Not many places here offer... More

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Senior Contributor
28 reviews 28 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 11, 2014

My family stayed here two nights while driving down the coast. The room was clean and in a good location. The staff was super nice. The free breakfast was pretty weak and there was no guest laundry facilities like we were told. The pool was just an oversized bathtub. It is a pleasant 10-15 minute walk to the beach. Overall,... More

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Corona del Mar, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

I come to Carmel at least 5 times a year and this is my favorite hotel. You cannot find better management in the town as the staff will go out of their way to help in anyway to make your stay enjoyable. Walk to the beach, walk to fabulous restaurants and shopping, and parking. Home away from home, love JD... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 29, 2014 via mobile

A terrific location steps from the central street of Carmel by the sea shopping and dining activity. Residentially quiet except for the resident seagull, After all, it's his environment so get over it! Rooms are small, could be perhaps more airily decorated in pastel colors to give it a sense of greater space. Nice little complimentary breakfast arrangement (hint...take it... More

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Concord, CA
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 29, 2014

We stayed here on our first leg going down the coast. The location of the hotel is great! 2 blocks away from Ocean ave, so everything is very close. Our room was very, clean, quiet, and it looks like it has been updated. We didn't use the provided breakfast except for a cup of coffee, so we can't really provide... More

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Additional Information about BEST WESTERN Carmel's Town House Lodge

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Carmel's Town House Lodge 2*
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Also Known As:
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western

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Amenities

Hotel Style
#13 Family Hotel in #14 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more   less 
Number of rooms
28

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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