The hotel is clean and well maintained and the staff are excellent. The gas fireplaces are a cool feature as it gets chilly at night. The refrigerators in the rooms were a nice plus. The location was very convenient to everything.

This is an older motel that has had some renovations. We stayed at a very busy time of year so we basically had a choice between the two Best Westerns in Carmel. We walked by the other Best Western, I don’t think you would have much of a view there. Our room on a higher floor had a distant ocean... More

This is our first experience of a Best Western hotel (or more accurate..motel). It was not a happy experience. First. The Carmel Bay View is a motel, most certainly not a hotel. If you ask to use the restrooms at the reception you will be directed to the public toilets at the local shopping mall. This is UNACCEPTABLE. Second. The... More

My husband was recovering from a Brain Injury fall so had to reschedule our original date. They were wonderful and helped me make reservations for a beautiful room with a walk in shower, just perfect!

We have been coming to this hotel for years and it's always so calming, pleasant in April. We also stay in the rooms facing the ocean but not on the ground level because you can't see the ocean. Sitting on the deck early evening is wonderful; walk to every fabulous restaurant and the staff has always been pleasant and so... More

We asked and paid extra for an ocean view room - which our room did have - except they do not tell you that the ocean is many many miles away. We had a deck off our room which was very nice and very large. However, just outside our room was something that ran all night long and was noisy... More

My family and I stayed here in April 2013. Our suite consisted of two bedrooms and a lounge area and was nicely decorated in a homely in an old fashioned kind of way with microwave and good facilities. Our room was very quiet and we had a fantastic night's sleep. Value for money here was great. The location is perfect,... More

Our room must have been remodeled compared to some of the other reviews. Flat screen on the wall, nice curtains and carpet. It is dated compared to other Best Westerns. The bed was very hard. Pillows were good. Our fireplace worked, and we did indeed have an ocean view as advertised when I booked the room. The breakfast was easily... More

This is a very old motel style property. Old style tv, not flat screen. The carpet was stained and there were very few electrical outlets for phone chargers, etc. Noise travels easily through the walls and road noise is very loud. You can hear the water running for showers in the adjacent rooms. Our room had a gas fireplace which... More