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Carmel Inn & Suites

Junipero Ave& 5th Ave, PO Box 1295, Carmel, CA 93921
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Carmel Inn & Suites
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Ranked #23 of 23 Hotels in Carmel
A recent review
5 of 5 stars reviewed 2 weeks ago
buckme Shrewsbury
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shrewsbury
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in Carmel for just one night whilst travelling on the California highway one. We fell in love with Carmel and Carmel lnn and wished we could have spent more time here. Beds are super big and comfortable and a Continental breakfast is brought to your room which is a nice lite start to the day. Shops, restaurants, cafés, bakery... More 

Was this review helpful? Yes 1
Mountain View, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 24, 2015

We booked the room via booking.com when there were "2 rooms left". However when we arrived they told us they had overbooked and no room was available for us. This is the first time I've encountered overbooking among my many bookings on the website, so I don't think this is a generally acceptable business practice. To make matters worse, they... More 

Was this review helpful? Yes 4

Travelers are raving about these Carmel hotels

Gravesend, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 18, 2015

Our room was comfortable but rather floral in its decor and a little tired in places. Some of the furniture is just old rather than being 'antique'. It was clean and the breakfast was simple but adequate. The location was very good and it was a real bonus to have a parking space in a town where parking spots are... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 11, 2015

I rarely share these type of reviews. But I thought I must for the benefit of other potential visitors. Their services and the room condition were the worst of the worst, very shabby outdated dirty small room with virtually no one to care for your room or breakfast which was horrible, nothing but a stand of cheap bread and coffee.

Was this review helpful? Yes 2
Fairfield
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 5, 2015

The location of this inn is great. The room was clean, of a nice size, interesting furniture, nice clean bathroom, wionderful simulated fireplace. I wiould have really loved to have been able to rate it higher based on these thiings, however, the king sized bed was extremely uncomfortable, like sleeping upon a rock, and the beautiful top comforter was so... More 

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California
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 10, 2015

We stayed here one night and were upgraded to a King suite. The room was very comfortable and had been updated where it counted the most. The staff was very friendly and helpful. I would definitely stay here again for the price, walking distance to everything.

Was this review helpful? Yes 1
Los Angeles, California
Contributor
14 reviews 14 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed December 12, 2014

I prefer to support local businesses, so I wish that I could write a better review of this hotel. The Good: - The front desk gave me a courtesy call moments after I arrived in my room to make sure I had everything I needed. - The bed is clean and comfortable, save for the pillows. - The furniture seems... More 

Was this review helpful? Yes 3
ciasca, Front Office Manager at Carmel Inn & Suites, responded to this review

We thankyou for your review and we apologize for the inconvenience. We request that due to our low season you could have ask for changing the room instead. The issues you have raised have been addressed, and that appropriate action has been taken. We will do our best to prevent problems from recurring. Therefore, I'd like you to give us... More 

Davis, CA
Top Contributor
56 reviews 56 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 27, 2014

The room was ok - small and dark since the window only looked out to a fence. The bathroom was clean and updated. Breakfast was very late - 8:30 - and not great. Serious lack of usable outlets was frustrating, but what was most disappointing was that one day the maid didn't show up at all, and when I inquired... More 

Was this review helpful? Yes 2
ciasca, Director of Sales at Carmel Inn & Suites, responded to this review

Thank you for your review. We apologize for any inconvenience. Please be assured that the issues you have raised have been addressed, and that appropriate action has been taken. We take pride in our hotel, and do our best to prevent problems from recurring. Therefore, we'd like you to give us another chance by staying with us again during your... More 

san francisco
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 12, 2014

Hi everyone, i was recently back in Carmel and stayed again at the Carmel Inn and Suites. Just as my previous experience a few years back, the inn was a really great place to stay. The room i had was spotless, upstairs and very quiet. The rate was extremely reasonable for the area. The patron at reception was incredibly warm,... More 

Was this review helpful? Yes 1
Luxembourg City, Luxembourg
Top Contributor
84 reviews 84 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 22, 2014

Hi We spent 1 night there. The room are big and confortable. The reception and servie are very helpful and supportive. It would have been great if we would have book long in advance and not coming during a car show! Carmel is a very nice small city. Very relaxing

Was this review helpful? Yes 1
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