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Hyatt Carmel Highlands

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120 Highlands Drive, Carmel, CA 93923
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Hyatt Carmel Highlands
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758 Reviews from our TripAdvisor Community

Traveler rating
    349
    192
    98
    71
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Carmel Highlands
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Washington State
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 26, 2008

The rooms are not well maintained, greatly overpriced and we will never return. Anyone going to The Highlands Inn should be forewarned that they will need to climb many, many stairs to get to their room or to the lobby. We were miserable with our choice of hotel.

Was this review helpful? Yes 3
SF
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2008

Just came back from Highland inn, and I would have to say it is a wonderful place. The room from 422 to 432 are all very nice with bedroom upstairs and living room downstairs (since they have a preview center on floor one, so even the living room is actually on floor two). You can watch the beautiful California seaside... More 

Was this review helpful? Yes 2
denver, co
Top Contributor
91 reviews 91 reviews
73 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed October 9, 2008

Hyatt has always treated me so well. I've been a Gold Passport member for 20 years and they seem to recognize it- even when I book through priceline. But this time I booked directly through their website so I expected to be treated as well as ever. I checked in at about 10pm and was greated by a snotty desk... More 

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 5, 2008

Had a wonderful room with uninterrupted view of the sea. A meal in the Pacific Edge is a must , although the sevice was a little too impersonal for my liking. Dined most nights outside at the Market restaurant, food was good but service could be patchy. Room service for breakfast was good, but pricey. Make sure you have a... More 

Was this review helpful? Yes 1
San Francisco
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 29, 2008

Highlands Inn is a good place if you're looking for an amazing view. The suites are nice and spacious, but could use some updating. If you're just looking for some R&R, then this is the place for you. My husband and I are in our late 30's and felt that it was a bit boring at times, but we still... More 

Was this review helpful? Yes 1
San Ramon, CA
Top Contributor
64 reviews 64 reviews
64 hotel reviews
206 helpful votes 206 helpful votes
5 of 5 stars Reviewed September 28, 2008

Just returned from a long weekend ( Sat- Mon) stay at Highlands Inn. I booked the stay for September, as the summer months can be cold and foggy, like SF This is my third visit to Highlands Inn and everytime the weather is cold, including this time! My Mom came with me, so we made it a girls weekend. I... More 

Was this review helpful? Yes 1
Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 3, 2008

My husband and I decided to splurge for our first anniversary and booked two nights at the Highlands. Unfortunately, given the amount of money we spent ($700/night for a full ocean view), it's hard not to feel like we made the wrong decision. The pros: The view was absolutely breathtaking. The hotel overlooks the ocean, and it's beautiful to watch... More 

Was this review helpful? Yes 1
Virginia
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed September 2, 2008

...but absolutely perfect. I am bothered by the complaints about the weathered exteriors because the hotel WAS built in 1915, and I appreciate the fact that they have maintained the natural charm of the resort. Plus, the room interiors and the public areas have been updated beautifully. The townhomes have perfect layouts and, as others have said, jaw dropping views.... More 

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Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 28, 2008

We had previously stayed at the Tickle Pink Hotel, located next door to the Highlands Inn, and were looking forward to 4 nights spent in this beautiful area. Unfortunately, we were extremely disappointed. After waiting until after 4:00 for our room to be ready, we were finally shown to a room that was substandard, to say the least. For sure,... More 

Was this review helpful? Yes 6
Fresno, California
2 reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 25, 2008

Incredible views, romantic setting, on site fine dining... all at a price. This is an old established venue, and with that you get the mature trees, the rooms set into the hillsides and a vista second to none. You also get weathered buildings and sometimes older furniture, but the experienced traveler should always ask in advance for the refurbished rooms... More 

Was this review helpful? Yes 1
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