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All 21 Carmel hotels

Hyatt Carmel Highlands

4.0 of 5 Resort   |   120 Highlands Drive, Carmel, CA 93923
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Ranked #14 of 21 hotels in Carmel
A recent review
5 of 5 stars Reviewed October 5, 2008
Riglara Brisbane, Australia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Carmel Highlands
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denver, co
Top Contributor
95 reviews 95 reviews
77 hotel reviews
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed October 9, 2008

Hyatt has always treated me so well. I've been a Gold Passport member for 20 years and they seem to recognize it- even when I book through priceline. But this time I booked directly through their website so I expected to be treated as well as ever. I checked in at about 10pm and was greated by a snotty desk... More

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 5, 2008

Had a wonderful room with uninterrupted view of the sea. A meal in the Pacific Edge is a must , although the sevice was a little too impersonal for my liking. Dined most nights outside at the Market restaurant, food was good but service could be patchy. Room service for breakfast was good, but pricey. Make sure you have a... More

Was this review helpful? Yes 1
San Francisco
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 29, 2008

Highlands Inn is a good place if you're looking for an amazing view. The suites are nice and spacious, but could use some updating. If you're just looking for some R&R, then this is the place for you. My husband and I are in our late 30's and felt that it was a bit boring at times, but we still... More

Was this review helpful? Yes 1
San Ramon, CA
Top Contributor
50 reviews 50 reviews
50 hotel reviews
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed September 28, 2008

Just returned from a long weekend ( Sat- Mon) stay at Highlands Inn. I booked the stay for September, as the summer months can be cold and foggy, like SF This is my third visit to Highlands Inn and everytime the weather is cold, including this time! My Mom came with me, so we made it a girls weekend. I... More

Was this review helpful? Yes 1
Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 3, 2008

My husband and I decided to splurge for our first anniversary and booked two nights at the Highlands. Unfortunately, given the amount of money we spent ($700/night for a full ocean view), it's hard not to feel like we made the wrong decision. The pros: The view was absolutely breathtaking. The hotel overlooks the ocean, and it's beautiful to watch... More

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed September 2, 2008

...but absolutely perfect. I am bothered by the complaints about the weathered exteriors because the hotel WAS built in 1915, and I appreciate the fact that they have maintained the natural charm of the resort. Plus, the room interiors and the public areas have been updated beautifully. The townhomes have perfect layouts and, as others have said, jaw dropping views.... More

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2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 28, 2008

We had previously stayed at the Tickle Pink Hotel, located next door to the Highlands Inn, and were looking forward to 4 nights spent in this beautiful area. Unfortunately, we were extremely disappointed. After waiting until after 4:00 for our room to be ready, we were finally shown to a room that was substandard, to say the least. For sure,... More

Was this review helpful? Yes 5
Fresno, California
2 reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 25, 2008

Incredible views, romantic setting, on site fine dining... all at a price. This is an old established venue, and with that you get the mature trees, the rooms set into the hillsides and a vista second to none. You also get weathered buildings and sometimes older furniture, but the experienced traveler should always ask in advance for the refurbished rooms... More

Was this review helpful? Yes 1
las Vegas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 13, 2008

A great location, and great views, however the front desk lady was extremly rude,on check in. The rooms are in serious need of remodeling , as they are quite tatty for what they charge. If you were paying $100 then they are fine, but foe $600 they are not up to an acceptable standard. Had various other small issues during... More

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Senior Contributor
23 reviews 23 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 8, 2008

We just returned from our 20th Anniversary trip and we stayed at the Highlands Inn, Carmel. It's nice that the hotel gave us a suite high up in the hill with a beautiful view of the ocean, the cove, and Point Lobos State Park. Shortly after we checked in, they also sent in a bottle of chilled champangue and chocolate... More

Was this review helpful? Yes 1
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Additional Information about Hyatt Carmel Highlands

Address: 120 Highlands Drive, Carmel, CA 93923
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hyatt Carmel Highlands 4*
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Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt

638 photos of this hotel

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Room/suite (84)
View from room (45)
Hotel & grounds (73)
Dining (26)
Bathroom (15)
Pool/beach area (26)
Other (131)

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Amenities (11)
Ocean View King Room (41)
One Bedroom Ocean View Suite (55)
Point Lobos Suite (43)
Pool (10)
Restaurants and Bars (19)
Sunset Suite (22)
The Hotel (17)

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Dining (4)
Room/suite (2)
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Hotel & grounds (2)
Pool/beach area (1)
Other (10)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Carmel #4 Spa Hotel in Carmel #13 Romantic Hotel in Carmel
Hotel Class
Official Description (provided by the hotel)
448 room luxury resort nestled in Monterey pines overlooking Point Lobos State Reserve. Oceanview rooms include wood burning fireplaces and private balconies and 11 suites also include in-room double spa baths, kitchenettes. Renowned Pacific's Edge Restaurant(dinner only) and California Market Restaurant (breakfast & lunch). ... more   less 
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