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All 21 Carmel hotels

Hyatt Carmel Highlands

4.0 of 5 Resort   |   120 Highlands Drive, Carmel, CA 93923
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Ranked #14 of 21 hotels in Carmel
A recent review
3 of 5 stars reviewed yesterday
Moondeaux Cannon Falls, Mn
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651 people have reviewed this hotel

Traveler rating
    313
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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Cannon Falls, Mn
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

The Hyatt Highlands was just up the mountainside along hwy 1 (actually a little bit too close for the rooms nearest the road), and the rooms were dated but nice with king size beds and a woodburning fireplace in every room. We were not interested in using the fireplace, as the weather was warm for us at 65 degrees, and... More

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Azusa, California
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying at Hyatt Highlands was like the ultimate luxury getaway. The grounds are beautiful, with ponds and waterfalls, and views of the ocean. The room itself was beautifully decorated, modern, and clean. There was a spa tub, fireplace, and full kitchen, as well as a deck, swivel t.v. and clean white robes ready for use if you decide to use... More

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Bath, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I picked this hotel for my recent family vacation. One of the most beautiful resorts in the country. from the moment we checked in, all the employees were helpful in ensuring our stay was special. From the glass of champagne to advising us with day plans, finally making us a fire each evening. This resort is expensive as is most... More

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California
Top Contributor
59 reviews 59 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights in a garden view room. It was clean and spacious but we could easily hear outside street noise and people walking above us nightly. They need to soundproof the rooms which receive outside noise too easily. There is a fitness center with five or six high quality treadmills, a weightroom, and several nice elliptical trainers. The... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you for the great review. We are happy you enjoyed the beautiful property as well at the fitness center. We sincerely hope you will join us again. More

Northern Califonia
Top Contributor
69 reviews 69 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

...the rooms would match the rest of the property. The views are outstanding. You look over some of the most spectacular coast in the world. The grounds are meticulously landscaped and absolutely beautiful. The service is outstanding (with a minor exception.) The valets are exceptionally good. The rooms, however, are another story. They are clean and have wood burning fireplaces,... More

Was this review helpful? Yes 1
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We appreciate your feedback and you taking the time to review the property. We sincerely hope you will consider staying with us again. More

Baltimore, Maryland
Top Contributor
120 reviews 120 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable rooms with nice bathrooms. The most important thing is the view. This hotel is perched in the hills outside Carmel overlooking the ocean. The only thing is to be sure that there is not a big tree in front of your window! The rooms are all rows along a little path, which is very nice. The public spaces... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you for the great review- we are happy you enjoyed the beautiful views and we will look into your feedback regarding the parking. We hope you will visit us again. More

San Rafael
Top Contributor
80 reviews 80 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well appointed and spacious rooms with ultra comfortable beds and well equipped kitchens, many of which have spectacular ocean views.Equally well appointed public spaces and jacuzzi s & fire pits dotted around the property are good amenities. So why just an average rating? First, many rooms are close to Highway One so the sound of passing vehicles rules out any... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We are happy you enjoyed the fire pits, stunning views and other ammenities and so sorry you had difficiulties with the parking as well as the noise from the road. We are always happy to speak with you directly about your stay and encourage you to call and speak with one of our managers. We hope to hear from you... More

New York, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I took the opportunity to stay at Hyatt Highland and so glad that my husband and I did it. The place is amazing (we had a one-bedroom), and the balcony looks out to the ocean. We did a couple of wine tastings including one at the resort. We capped our stay by spending the day in San Francisco Fisherman's Wharf... More

Was this review helpful? Yes 2
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you for the fantastic review! We are so hapy you enjoyed the wonderful oceanviews an were able to enjoy some local wine tasting. We hope you choose to stay with us again. More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have been coming here regularly for ten years. What Hyatt has done is extremely disappointing. The lobby used to be a magical place. There was always a back and white photography exhibit which was top quality. This has been replaced by flat screen televisions selling Hyatt vacation clubs and high pressure sales people. The new feeling is corporate and... More

Was this review helpful? Yes 3
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We are so sorry you did not enjoy your stay with us. We truly appreciate your feedback and we hope you will consider staying with us again. More

London, United Kingdom
Top Contributor
111 reviews 111 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is by far the worst hotel I have ever stayed in. The only good things I could find was the view, bar food and Marie and Kathleen the concierge. Our room although it had a view was situated over Highway 1, very noisy, ok it's highway one, but there was also a loading bay which was in constant... More

Was this review helpful? Yes 3
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Additional Information about Hyatt Carmel Highlands

Address: 120 Highlands Drive, Carmel, CA 93923
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hyatt Carmel Highlands 4*
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Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Carmel #4 Spa Hotel in Carmel #12 Romantic Hotel in Carmel
Hotel Class
Official Description (provided by the hotel)
448 room luxury resort nestled in Monterey pines overlooking Point Lobos State Reserve. Oceanview rooms include wood burning fireplaces and private balconies and 11 suites also include in-room double spa baths, kitchenettes. Renowned Pacific's Edge Restaurant(dinner only) and California Market Restaurant (breakfast & lunch). ... more   less 
Number of rooms
448

Questions & Answers

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1 question
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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