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Hyatt Carmel Highlands

4.0 of 5
120 Highlands Drive, Carmel, CA 93923
Hotel amenities
Hyatt Carmel Highlands
Ranked #9 of 21 hotels in Carmel
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454 reviews from our community

Traveler rating
    223
    115
    45
    37
    34
See reviews for
Families
60
 
Couples
223
 
Solo
9
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
White Mountains of New Hampshire
Top Contributor
78 reviews 78 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

The view is just spectacular and the food in the restaurant is very very good. The room is a little small. The fireplace is real wood - nice if you don't have one at home. Bed comfortable. The room ceiling had a "repair" and need repainting and there was a stain on the lampshade from a water leak. I think... More

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Tampa, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013 NEW

I can not say one bad thing about my stay last May (2012) here! My husband and I can not wait to return! Definitely splurge on an ocean view with a fireplace. So romantic and cozy. The casual restaurant was wonderful every morning for breakfast. It was great sitting on a chilly day in the hot tub overlooking the water... More

Was this review helpful? Yes 1
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
May 14, 2013

Thank you for the great review! We are so happy you enjoyed the wonderful ocean views and dining with us at California Market. We sincerely hope you stay with us again soon. More

Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 9, 2013

Stay here instead of staying in the town of Carmel. The views are beautiful. The rooms are duplexes. There is a living room and a bedroom downstairs. We had a lovely table by the ocean and had a great meal.

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
May 14, 2013

We are so happy you enjoyed your stay with us, including the spacious rooms. We sincerely thank you for your review and hope you choose to stay with us again. More

Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2013

My husband and I went to Carmel with another couple. We chose this place because we went there for a drink in their bar on our honeymoon and vowed we would stay there one day. 22 years later, we did. Our room had a gorgeous view and a wonderful fireplace which we used both nights. The staff prepared the fire... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
May 14, 2013

We are so happy you enjoyed the many features of our property (the fireplaces are always a treat in the evening) as well as our delicious restaurants. Thank you for the wonderful review. More

San Jose CA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is a one of a kind property overlooking the ocean amid cypress and pine, nestled along the coastal mountains just south of Carmel. The rooms have jacuzzi tubs, fireplaces and kitchenettes. Everything you would wish for in a romantic hideaway setting, combined with an award winning restaurant and lovely lounge. There is also a secondary cafe with stunning views... More

Was this review helpful? Yes 1
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
May 8, 2013

We are so happy you enjoy staying with us- the wood burning fireplaces and jacuzzi tubs are always a treat, as are the stunning views! We sincerely hope you will stay with us again soon. Thank you for the wonderful review. More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013 via mobile

Love returning to beautiful Carmel! There is everything to love from the visiting seagulls at breakfast, to the lush vegetation, to the wondrous sea shore to the starry nights. Highlands Inn service is exceptional -- wait staff, concierge and housekeeping are ready to take care of anything we want. The grounds are immaculate and full of flowers. The rooms are... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
May 1, 2013

Thank you for the wonderful review. We are so happy you enjoyed friendly service and the stunning views are always a treat! We sincerely hope you will stay with us again soon. More

California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2013

Traveling down the coast from San Francisco to Southern California my wife and I had just stayed in a very dirty hotel out by San Francisco. I decided to not be a cheap skate and splurge on a nice hotel to compensate for the dive we had stayed at the night before. This hotel is amazing. We didn't check in... More

Was this review helpful? Yes 2
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
May 1, 2013

Thank you for the wonderful review. We are so happy you enjoy staying with us- the wood burning fireplaces are always a treat, as are the stunning views! We sincerely hope you will stay with us again soon. More

Watsonville, California
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2013

Have stayed here all different times of the year and always can't wait to return Check in is fast and friendly. Room accommodations are fantastic with deep tubs, nice showers, kitchen and fireplace for those cooler nights, Nice pool and 3 hot tubs scattered throughout. Lounge is nice for cocktails...resort prices so beware but views fantastic. Restaurant delicious,but a la... More

Was this review helpful? Yes 1
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
May 1, 2013

We are so happy you enjoyed staying with us and your dining experience at Pacific's Edge! We sincerely hope you will stay with us again soon and thank you for the excellent review. More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 20, 2013 via mobile

We had a lovely 1 BR with upstairs BR suite. Deck was missing 1 chair and had no table or outside light making it difficult for both of us to enjoy that feature. Only 2 hot tubs for the condo facility make that amenity unavailable to 75% of guests due to the normally ver chilly evenings. Location is beautiful, overlooking... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
April 22, 2013

We are happy you enjoyed the suite as well as the beautiful views.We hope you will visit us again next time you are in the area! More

Redwood City, CA
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 18, 2013

I was there in early February 2013 for two nights for work (Sun and Mon nights). I have stayed here once before in 2006. The rooms could use a facelift. It was in much better condition in 2006. For this price point, the rooms should be better. Some reviewers commented that things seem to be down hill since this property... More

Was this review helpful? Yes 2
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
April 22, 2013

We are happy you enjoyed your meals while saying with us and we will look into your comments regarding updating the rooms. We thank you for your review and sincerely hope you chose to stay with us again. More

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Hotel Summarization (Beta)

What travelers say

  • Ocean views(28)
  • Very nice(13)
  • Hot tub(12)
  • Wood burning fireplace(8)
  • Valet parking(5)
  • Pacific edge restaurant(3)
  • Fitness center(3)
  • Heated pool(3)
  • Full kitchen(3)
  • Living room(3)

Additional Information about Hyatt Carmel Highlands

Address: 120 Highlands Drive, Carmel, CA 93923
Region: United States > California > Monterey Peninsula > Carmel
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Carmel
#3 Luxury Hotels in Carmel
#10 Family Hotels in Carmel
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
448 room luxury resort nestled in Monterey pines overlooking Point Lobos State Reserve. Oceanview rooms include wood burning fireplaces and private balconies and 11 suites also include in-room double spa baths, kitchenettes. Renowned Pacific's Edge Restaurant(dinner only) and California Market Restaurant(breakfast,lunch & dinner). ... more   less 
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Also Known As:
Hyatt Carmel Highlands Hotel
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt

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Hyatt Carmel Highlands
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