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All 21 Carmel hotels

Cypress Inn

Lincoln and seventh, POBox Y, Carmel, CA 93921
Hotel website
Hotel amenities
Cypress Inn
Ranked #5 of 21 hotels in Carmel
Certificate of Excellence 2013
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386 people have reviewed this hotel

Traveler rating
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    34
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    16
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58
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20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Cypress Inn
See the most recent reviews
Mullica Hill, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

Absolutely Wonderful! The hotel, the restaurant, the town, and the experience. We stayed at the Cypress Inn for 4 nights. We had two rooms. One room for our 3 teens and one for my wife and I. The rooms were extremely clean and very interesting. One of the rooms had an upstairs loft with a collection of antique books. The... More

Was this review helpful? Yes 2
Manitowaning, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 6, 2014

I agree with the comments about the front desk staff...could do a lot better. We had booked room 217 with a balcony overlooking the street. Wonderful sunny afternoon...great! Tried to have a nap after a long drive, about 3 p.m., which coinicided with prep time in the kitchen for dinner, the kitchen being right underneath our room. Sounded like they... More

Was this review helpful? Yes 2
CypressManager, General Manager at Cypress Inn, responded to this review

Dear Duncan T, Thanks so much for sharing your comments. I'm sorry that your stay started off on a poor note. 217 is closer to the kitchen, and we are working to reduce any noise that may carry upstairs to this room, especially knowing how much our guests enjoy having a balcony. I do feel that we could have taken... More

Houston, United Kingdom
1 review
5 of 5 stars Reviewed March 5, 2014

Such a beautiful hotel!! The gentleman working the front desk in the evening when I arrived was incredibly helpful and kind. The restaurant staff was a pleasure, attentive, but not intrusive. The bar staff was very professional and the service and the food was impeccable. The hotel is located in a perfect spot to walk Carmel and enjoy the area.

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San Jose, California, United States
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 24, 2014

The positives: -- great locational access to Carmel -- evening live entertainment in the lounge area is great with your dog -- staff was very accommodating with directions and suggestions -- external pet service was very professional (if you have to leave your dog for bit during the stay) -- you will see/meet all kinds of interesting people and dog... More

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 19, 2014

We were greeted by dogs and dogs. I was told I couldn't have a simple cup of tea in the main living area only in the dining area which was so noisy and dark that reading a book was impossible. The noise in the evening travelled up to our simple, no view room each night. We checked out early. And... More

Was this review helpful? Yes 3
CypressManager, General Manager at Cypress Inn, responded to this review

Dear Cecilia F. I'm so sorry to read your review and learn of your disappointment. I can't possibly imagine how we would not have served you a cup of tea in our living room. From time to time we do have this area booked for an afternoon tea reservation, but outside of that it is open for our guests' relaxation... More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 18, 2014

We stayed for 2 nights on a driving trip from SF to LA, whilst exploring the area. The gentleman at the front desk on our arrival was most condescending. However, the following days we had the pleasure of being assisted by another younger gentleman and a lovely young lady, which made up for the rude older gentleman on our arrival.... More

Was this review helpful? Yes 3
Dallas, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 16, 2014 via mobile

Front desk staff not friendly. Feels like no one was really managing the hotel. Positives: nice evening entertainment, bartender nice, excellent breakfast and service. Fogs seem well behaved. Cons: front desk staff rude, loud at night and no barrier from bar area noise to the rooms. Rooms fair.

Was this review helpful? Yes 4
CypressManager, General Manager at Cypress Inn, responded to this review

Dear Ntmello1, Thank you very much for the opportunity to speak to you in person about your concerns. Your satisfaction is so important to us, and we truly appreciate the opportunity your comments have given us to quickly identify areas of improvement. I'm happy to report that the glass doors at the top of the stairs have been re-worked to... More

Senior Contributor
40 reviews 40 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 4, 2014 via mobile

Can change your perspective. My wife was checking in and the person at the front desk decided that she had an issue with us. The word condescending was what was brought to mind. Not a great start. All of the other people working in the hotel were very good, great attitudes. A real pleasure. The room was good size, the... More

Was this review helpful? Yes 5
Toronto
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 29, 2014

This place is the best place. The architecture, charming rooms and friendly staff make it a great place to stay in Carmel. There are little touches like turn down every night not just the first one or the odd one. Great night time chocolates, a bottle of sherry and fruit in the room. Why did I check out? The ability... More

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Top Contributor
75 reviews 75 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 23, 2014

Dogs dogs dogs. A fashion show of breeds and at the cypress Inn they all behave beautifully. There were two lucky dogs in our party, I reserved early(about 4 months in advance). The room was very nice, the dogs had a blanket and water bowl provided. People had fruits, apples and sherry. We had been warned that our room might... More

Was this review helpful? Yes 1

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Additional Information about Cypress Inn

Also Known As:
Cypress Hotel Carmel
Cypress Hotel
Cypress Inn Carmel Ca
Address: Lincoln and seventh, POBox Y, Carmel, CA 93921
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#2 Business Hotel in Carmel
#5 Family Hotel in Carmel
#6 Romantic Hotel in Carmel
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Approaching the Cypress Inn, just steps away from Ocean Avenue, the beautiful Mediterranean façade offers visitors a warm welcome. As our hotel staff greets you, the charming garden courtyard and tastefully detailed atmosphere beckon you to relaxation. Come and experience the wonderful hospitality at this perfect retreat in Carmel-by-the-sea. ... more   less 

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