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Sheraton Carlsbad Resort and Spa

4.0 of 5 5480 Grand Pacific Drive, Carlsbad, CA 92008
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Sheraton Carlsbad Resort and Spa
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Sheraton Carlsbad Resort and Spa
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889 reviews from our community

Traveler rating
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    97
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    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mooresville, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This Sheraton has an especially exotic resort feel. It's set apart with sprawling grounds and lush landscaping. We were warmly greeted upon late check in. The same kind hospitality was extended at check out! The Beds were plush, and the Shower spray was firm pressure. What more could we want?! Note, the nearby new convenience Mart does not sell alcohol,... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Firstly I will state the positives. The grounds, pool, and rooms are beautiful. Very clean and modern. The big negatives for me were the staff and the restaurant. I stayed here for one week on business so I would say I had a good share of staff experiences. Every staff member helping me seemed very short and snippy. The people... More 

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Humble, Texas
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is absolutely fabulous. The premises are kept very well. It's very quiet also. Not only was room service fast, the food was great. They even arranged for a cabbfor my early morning flight. The drinks at the bar were great also. I can't wait to return. Please note the cab ride to the hotel is around $100.

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had an amazing stay at the Sheraton. The room was very nice and cute, no view of course but that was made very clear when I was choosing my room during the reservation process. Yes the resort is family orientated,so yes children are running around but we didn't mind once we were inside our room you could hear anything!... More 

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Chandler, Arizona
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our checkin process was awful. I chose a desk where the receptionist was on the phone because the other desk was just finishing up with a new guest. I was there for several minutes and did not receive a smile, a nod or an 'I'll be right with you. When the young man at the next desk was finished with... More 

Was this review helpful? Yes 1
Woodstock, Connecticut
Top Contributor
90 reviews 90 reviews
71 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had meetings nearby, but the hotel was very resorty. The pool area was huge and inviting and they had outdoor fooseball, pool, and ping pong! It was great. Maybe it is just California, but the people/staff were all extremely friendly and helpful. The room was very nice too; large, comfortable, clean, and with a great view over the pool... More 

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mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to review the resort. We are glad that even on business that you were able to enjoy the Sheraton and all its beauty. I love the Twenty/20 Huevos Ranchaeros too. We hope that you can extend your stay next time, you must Try Ocean Pearl spa. Warm Regards, Megan Conner Hotel Manager More 

Chicago, Illinois
Top Contributor
167 reviews 167 reviews
69 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a great family hotel. We stayed a couple nights while we visited Legoland. The pool area is beautiful and in the evenings, they have movies at the pool. Legoland is walking distance from the hotel. We thought that the restaurant on site was fine for the family and we had dinner and breakfast there. The rooms are... More 

Was this review helpful? Yes 1
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for review! We are always glad to hear about our families and their vacations. We hope to have you back this summer. We are planning the movies now. Cheer, Megan Conner Hotel Manager More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Sheraton over this Valentin's weekend. Hotel was great staff was amazing as we noticed they were quite busy but they never lacked in service. Room was great and loved the costal view that we have been upgraded to from Jennifer she was very accommodating throughout our stay and even remembered our name as we walked... More 

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mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to review the hotel and recognize Jennifer for her customer service. It is always a pleasure to receive the feedback and to be able to share with the team. We hope to celebrate the holiday with you. Warm Regards, Megan Conner Hotel Manager More 

Long Beach, California
Contributor
18 reviews 18 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I live in LosAngeles and had always driven past the small towns such as carlsbad, oceanside etc. on trips to San Diego. I thought Carsbad woud be a good "staycation" destination for Valentines Day and i was right. I felt like I was at a resort in Maui, even though I was only 2 hours away from home. We stayed... More 

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mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Amazing Review! I have to agree with you, we are like our own little Maui nestled up on the hill top of Carlsbad. Thank you for taking the time to share your wonderful experience with everyone. We hope to continue the partnership for many years to come. Warm Regards, Megan Conner Hotel Manager More 

Scottsdale, Arizona
Top Contributor
110 reviews 110 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one reason only--the Legoland backdoor. Is it worth it for that? Honestly, maybe. There are nicer hotels in the area, for sure, but this one is more than fine. And it is kind of fun to be able to hop right over to LL. That said, I didn't find much to keep me in the hotel... More 

Was this review helpful? Yes 1
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for choosing the Sheraton Carlsbad as your place to stay while in Carlsbad. We hope to have you and the family back for the next trip to LEGOLAND. Warm Regards, Megan Conner Hotel Manager More 

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Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#4 Business Hotel in Carlsbad
#4 Luxury Hotel in Carlsbad
#17 Family Hotel in Carlsbad
#18 Romantic Hotel in Carlsbad

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