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All 34 Carlsbad hotels

Sheraton Carlsbad Resort and Spa

4.0 of 5 Hotel   |   5480 Grand Pacific Drive, Carlsbad, CA 92008
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79%
Ranked #19 of 34 hotels in Carlsbad
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795 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Atlanta
Top Contributor
69 reviews 69 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a perfect spot to stay and visit Legoland. My husband, and I, and our 3 year old son, enjoyed the accommodations. The rooms are nice (love the mini fridge in the room for my chocolate milk drinker), the pool and grounds are lovely, and best of all, there is a separate walking entrance to Legoland from the property.... More

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los angeles, ca
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We tried to stay at Legoland Hotel again but couldnt get a room. I remembered seeing on the map that the Sheraton is also attached. it worked out pretty well for us with 5 year old kids. Less fun but more adult and less chaotic. We got the coastal view (distant but decent) room. It is about a 10 min... More

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1 review
5 of 5 stars Reviewed 1 week ago

We are currently staying at the Sheraton, Carlsbad...and having an amazing experience! The resort is fun, beautiful, and family-friendly (although we are here on our first kid-free vacation in a year). Upon check-in, we met a pleasant and energetic young woman named Sara. We frequent resorts and hotels (although often with our little ones), and have rarely met someone as... More

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Mishawaka, Indiana
1 review
1 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton in May 2014 because it was so close to LEGOLAND. It is close and the hotels and grounds are beautiful, however the staff was horrible. We had problems with the guests above us being extremely loud. We complained, nothing was done. They charged us twice for parking, we only had 1 vehicle. It took them... More

Was this review helpful? Yes 1
Murrieta, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed June 23rd - 26th When I arrived, the bellman/valet came out to greet me. I told him that I was meeting my husband inside and that once we found out if our room was ready, we would park the car. He said, no problem and to just leave the keys with him. Our room was not ready, so they... More

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Roseville, California
Top Contributor
65 reviews 65 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for two nights while attending a conference. The location is just a few miles East off the 5 fwy, be alert to find the road and entrance to what I call resort row. One could easily pass the entrance. The valet staff greeted me when I pulled up to check in, they opened my door and allowed... More

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Valencia, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here a single night, June 29. As SPG members we’ve stayed at numerous Sheraton properties and we’ve never been disappointed. We chose this property because of its proximity to the Crossings at Carlsbad golf course where my wife enjoys their Sunday brunch offerings. We actually arrived around 10am and tried to check-in. Naturally, nothing was available at that time.... More

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mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you so much for your review! I am glad you enjoyed your stay with us look forward to welcoming you and your family back in the future. If you are bringing your niece and nephews we also offer daily youth activities and Dive In movies on the weekends during the summer months. More

AZ
Contributor
17 reviews 17 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted to stay outside of San Diego and chose this Sheraton resort, hoping it would be relaxing and low-key. We were so pleased when driving up to this resort as the grounds are very attractive and the hotel is on a hill with a view of the ocean in the distance. We stopped in early to see if perhaps... More

Was this review helpful? Yes 1
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you so much for your review! I am glad you enjoyed your stay with us. I’m sorry the lighting in the bathroom was not up to expectations. We are actually going to be scheduling a project to address just that in the future. Next time you stay with us you will have to check out Twenty-20 the views and... More

Canyon Country, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Here is my compliant letter to the the managment June 28th, 2014 Dear Sheraton Carlsbad management, I am a Starwood Preferred Guest Member and have been a loyal customer of your hotel chain and have always appreciated the excellent customer service your chain offers. Yet a recent unpleasant experience with your hotel has shaken my belief in your ability to... More

Was this review helpful? Yes 4
mlconner, General Manager at Sheraton Carlsbad Resort and Spa, responded to this review

It was a pleasure speaking with you Jennifer and we look forward to welcoming you back to the resort in the near future. As we discussed, the situation you encountered was not ideal, to say the least, and certainly not a regular practice at our resort. We had circumstances out of our control and had to make very tough decisions... More

Portland, Oregon
Top Contributor
101 reviews 101 reviews
44 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This really is a beautiful resort. Great pools. Nice staff. Close to Legoland and Carlsbad. I would like to give it four stars, but my guests had a stressful experience. Long story short, they checked out a day after us and accidentally left a valuable item in their room. Within a half hour of leaving they discovered the error and... More

Was this review helpful? Yes 1
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you so much for taking the time to post for Sheraton Carlsbad Resort & Spa. It was a pleasure speaking with your guests and I am happy we were able to get the valuables back to them and look forward to their return stay. Yes, it did take some time to locate as we exhausted all our possible options... More

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Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Carlsbad #5 Luxury Hotel in Carlsbad #19 Romantic Hotel in Carlsbad #22 Family Hotel in Carlsbad
Hotel Class
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 
Number of rooms
250

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