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Sheraton Carlsbad Resort and Spa

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5480 Grand Pacific Drive, Carlsbad, CA 92008
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3rd Night Free/Breakfast
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1 room 1 guest
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Sheraton Carlsbad Resort and Spa
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997 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed today NEW

Our overall stay was fantastic. I rarely write reviews but we were able to check in early which really helped our schedule. While I didn't expect them to say yes... they did their very best to get us in early. The attitude and everything was a pleasure to deal with. The staff was very friendly. We went to enjoy Legoland... More 

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San Pedro, CA
Level Contributor
99 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've stayed here several times and it is my go-to place when I am in the Carlsbad area. The hotel is comfortable and the lobby spacious. The rooms are nice, depending where they are located. As a Starwood Platinum, I am eligible for an upgraded room, including a suite. I've only been a suite here once. All other stays have... More 

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Columbia, Maryland
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located right next to Legoland and even has a private entrance. It is also right next to a golf course if Legoland is not the purpose for your visit. Very nice & well maintained hotel. Staff was very attentive, grounds are very nice and the pool area was great. The private entrance to Legoland was terrific and... More 

Was this review helpful? Yes
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the great Review! We are happy to hear that you and the family enjoyed your time at the hotel. We agree that Sheraton Carlsbad is the best place to stay when visiting the Carlsbad area. Great location, beautiful hotel and amazing staff. We hope that you will visit again soon. Warm Regards, Megan Conner Hotel Manager More 

Bermuda Dunes, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I needed a special location with special amenities for my Mother's and my stay. We chose the Sheraton Carlsbad Resort and Spa. It was an excellent decision. I called ahead to the restaurant 20/20 and requested a chocolate and fruit birthday cake be prepared. It was as beautiful as it was delicious. We had invited family to join us for... More 

Was this review helpful? Yes
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Happy Birthday mom! Thank you for choosing The Sheraton Carlsbad an Twenty/20 as your location to host such a special day. We are truly honored. Best Wishes, Megan Conner Hotel Manager More 

London, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'd like to say what a great hotel but.... Unfortunately the hotel did not live up to our expectations though I was adequately compensated for the issues raised - though I'd preferred if all had gone well. We stayed at this hotel for 8 nights. On arrival, we were told that one room wasn't quite ready as it was still... More 

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mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to share your stay. I am sorry to learn that you had some challenges through out your stay. We strive to exceed everyones expectations and we when do not meet them, we as a leadership team have to look at what went wrong. Your feedback is invaluable and I thank you for sharing. Warm... More 

Westport, Connecticut
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Without reservation the best Starwood property from an overall quality of product offering, staff, service and activities I have ever stayed at! Perfect for a very relaxing family vacation - super kid friendly with activities every morning and movies by the pool on a number of the evenings. Kids didn't want to leave ! Hope to be back next year!... More 

Was this review helpful? Yes
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Best Starwood Property!!!! That is an amazing kudos to the Hotel and the team! Thank you for kind words and sharing your review. All the Best, Megan Conner Hotel Manager More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

The team at the Sheraton really takes care of you and makes you feel so comfortable. Not to mention, the beds are UNREAL. You sink right in and have the best sleep ever, and the bar at the hotel is a blast. Great service and fun bartender. Highly recommended!

Was this review helpful? Yes
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the 5 Star review! We do have amazing beds at the hotel! If you liked them that much you can go online a purchase one for your home. Warm Regards, Megan Conner Hotel Manager More 

London, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for five nights. We had a huge room with two queen beds and were able to have interconnecting room with daughter and grandchildren which was beautiful. The bathroom was well furnished and clean. The grounds of the hotel are well kept and the swimming pool is wonderful. The hotel supplies you with pool towels and there if you... More 

Was this review helpful? Yes 1
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to share your experience with our followers. It sounds like that family had a great vacation and were able to use all the amenities the hotel has to offer. The Trolley to the beach is a new addition to the hotel this year. I am glad that you got to enjoy it. Cheers, Megan... More 

Sacramento, California
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just completed our third stay at the Sheraton and we love the place even more. Lots of hotels have nice grounds and amenities. The Sheraton has all that plus a wonderful staff. We typically don't eat in the hotel restaurant when we travel, but we ate dinner here three nights in a row. The food and wine were wonderful... More 

Was this review helpful? Yes
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

WOW! Thanks for your continues support of the hotel. It is always great to receive such wonderful feedback form our guests. We look forward to #4! All the Best, Megan Conner Hotel Manager More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We would highly recommend the Sheraton Carlsbad Resort and Spa. Their rooms are spacious and the hotel was very kid-friendly. We especially appreciated the private Legoland entrance since it was hassle-free. It was so convenient to leave things in the car and be able to walk back to it when we needed to such as change of clothes and shoes.... More 

Was this review helpful? Yes
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Great 5 Star Review! Thanks for the post! More 

Hotel Review Summarization

What travelers say

  • Private entrance(15)
  • Pool area(14)
  • Very nice(12)
  • Room service(5)
  • Hot tub(5)
  • Parking lot(4)
  • San Diego(3)
Questions? Get answers from hotel staff and past guests. Ask a question

222 photos of this hotel

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Hotel & grounds (4)
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Dining (2)
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Other (3)
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