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Residence Inn San Diego Carlsbad

#12 of 37 Hotels in Carlsbad
Certificate of Excellence
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2000 Faraday Avenue, Carlsbad, CA 92008
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1 room 1 adult
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Residence Inn San Diego Carlsbad
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322 Reviews from our TripAdvisor Community

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Menlo Park
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff is very responsive. Light bulb in desk lamp burned out. The maintenance person arrived within 5 minutes of my call to the front desk. When the bulb for the lamp was not in the hotel inventory, he came back with a replacement unit in a few minutes.

Review collected in partnership with this hotel

Helpful?
Thank hesscw
Michael G, Front Office Manager at Residence Inn San Diego Carlsbad, responded to this review

Dear hesscw Thank you for posting this 5 star review about our hotel. It is great to hear about the response time of our staff fixing your lamp. All of our departments work well with each other, and it is always great to hear how our team communicated with each other to properly fix your lamp. We really appreciate you... More 

Glendale, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel offers the variety of breakfast options. The front desk people, Michael, the young lady serving beer & apatizers in the evening & their technician who checks up on AC issues were extremely sweet & helpful.

Review collected in partnership with this hotel

Helpful?
Thank ymirzaian
Michael G, Front Office Manager at Residence Inn San Diego Carlsbad, responded to this review

Dear ymirzaian, Thank you so much for sharing this 5 star review about our hotel. We change our breakfast options every day, and are delighted to hear that you enjoyed the wide arrange of breakfast foods. Our staff takes pride in making everyone's stay an enjoyable experience, and we are delighted to hear that everyone you encountered made your stay... More 

Bay Area Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

When I checked in I immediately got the impression that they were grateful that I chose them. I am writing this review to reciprocate that gratitude. The employees were pleasant, gracious and confident with any question asked. The breakfast was delicious and plentiful with an awesome variety of fresh goodies. the hallways, elevators and rooms were immaculately kept. I truly... More 

Review collected in partnership with this hotel

Helpful?
Thank gfruiz
Michael G, Front Office Manager at Residence Inn San Diego Carlsbad, responded to this review

Dear gfruiz It is great to hear that you were welcomed with open arms. We love hearing your kind words about our staff, breakfast, and cleanliness of the hotel. Our staff is very knowledgeable about the San Diego area, and it is great to hear that they provided you with answers to all of your questions. Thank you so much... More 

Manhattan Beach, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We went there as a soccer club and had an excellent time. Rooms are all nice and big, great patio and pretty close to everything. The front desk was nice and helpful, the hotel assist us hooking up the Xbox. The entire staff was pleasant.

Review collected in partnership with this hotel

Helpful?
Thank Q7151PVdavidb
Duncan M, General Manager at Residence Inn San Diego Carlsbad, responded to this review

With a mission to provide a memorable experience, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Glad to hear you enjoyed our amazing outdoor space. I hope the soccer tournament was also a success, even with all the rain. Your feedback will be shared with the team to continue... More 

Lake Arrowhead, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff was great . Rooms were nice but unfortunately one of my last night's my room and toiletries were covered in ants. You can tell the rooms are a bit weathered but all in all decent hotel.doubt I would stay again

Review collected in partnership with this hotel

Helpful?
3 Thank 391tmillar
Duncan M, General Manager at Residence Inn San Diego Carlsbad, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn San Diego Carlsbad. We pride ourselves on delivering a memorable hotel experience, unfortunately we have not done so in this case. We do have an recurring preventive treatment program but obliviously it wasn't sufficient in this case. Upholding... More 

San Diego, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I love the "extended stay" Marriott properties and this was no different. The decorations are pretty modern and it has a homey feel. We had a one bedroom suite and our friend's stayed on the sofa bed in the living room, which was not great, but not bad for a night or two. Parking is free. Breakfast is not spectacular,... More 

Helpful?
Thank Next3Planned
Duncan M, General Manager at Residence Inn San Diego Carlsbad, responded to this review

Thank you for taking the time to share your experience We appreciate your feedback and are delighted to hear that you had a great stay. So glad to hear our staff had a positive impact. We continue to work on our breakfast selection and will be rolling out some new selections in April/May. Thank you again for your time and... More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

No complaint, as expected. Good value for the money. Mike, at reception desk was very helpful. Room is large and clean. We stayed to be close to Legoland. Wish there was a shuttle bus. Will stay there again.

Review collected in partnership with this hotel

Helpful?
Thank dai t
Duncan M, General Manager at Residence Inn San Diego Carlsbad, responded to this review

As a fellow Canadian I’m glad you enjoyed your stay with us. I agree Mike is a great asset and truly loves taking care of people. Thanks for sharing your experience and I do hope to see you again. Travel Safe More 

Frankfurt, Germany
Level Contributor
5 reviews
5 of 5 stars Reviewed December 20, 2015

the location is in Carlsbad which is very close my office. I was satisfied for their service and room quality. only the breakfast is a bit "me~" but it is 'In' so you can cook by yourself anyway.

Helpful?
Thank R0kly
Duncan M, General Manager at Residence Inn San Diego Carlsbad, responded to this review

Thank you for taking the time to post a review and the 5 stars. We know that being away from home for 6 weeks can be a difficult. I’m glad to see we make it less so. Safe Travels. More 

Philadelphia, Pennsylvania
Level Contributor
215 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed December 19, 2015

I really liked this place until I discovered ants in my bathroom and shower area. I spoke with the front desk that morning and the desk clerk said we usually call the exterminator to deal with these problems. That was the first clue. I asked for the Manager to call, who did and left a message. I called the Manager... More 

Helpful?
1 Thank theebdk
Duncan M, General Manager at Residence Inn San Diego Carlsbad, responded to this review

We try to make sure each guest enjoys their Residence Inn experience and I am truly sorry that this didn’t happen in your case. We have a very robust pest control program to avoid events like yours. I’m guessing that is most likely why our staff mentioned we use an exterminator. We do try to resolve these on first point... More 

Payson, Arizona
1 review
5 of 5 stars Reviewed November 22, 2015

Front desk person was polite and helpful! Loby and our room was clean and updated. Breakfast in the morning was great! Saved me and my family of four a bunch of money, if we would have gone out for breakfast!

Review collected in partnership with this hotel

Helpful?
Thank deanwilson9309
Michael G, Front Office Manager at Residence Inn San Diego Carlsbad, responded to this review

Dear deanwilson9309, We are so glad you chose to take the time out of your day to post this wonderful review about our hotel. It is great to know that you had experienced excellent customer service, and you enjoyed your clean room, and the clean lobby. We like to provide different breakfast options every day, and it is great to... More 

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