This property needs a thorough renovation. It is old and tired. Bedrooms, living room and kitchen all need to be updated and repaired. The price is affordable, but the property just did not live up to the standard that I expect when I stay at a Homewood Suite. I'm not sure if you can do better, but if I am,...
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If you are coming to Carlsbad for a few days of work or pleasure, I encourage you to consider this hotel. I travel a lot for my job; 45 out of 52 weeks a year, So I know a little something about hotels. I stay at the Homewood Suites in Carlsbad every time I am in the area. They have...
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Reviewed July 16, 2010
I have been staying at the Homewood Suites Carlsbad for a few days on a weekly basis for the past 5 months. I travel a lot for my job, so I speak with some experience on the topic of hotel ranking. For those of you considering staying in Carlsbad for a few days of work, I do encourage you to...
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Dear Sfalan5,
Thank you for your review of your stays with us here at our hotel. We appreciate your continued business very much, and we thank you for all your kind words. Reading reviews such as yours makes all of us here so happy. We always strive to provide the best customer service and to insure each guest’s stay is...
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I LOVE this place!!! the hotel is super clean, the suites have all you need to make you comfortable, but NOTHING compares to the STAFF. They are AMAZING!!! You're always greeted with a smile while being checked in and they're always willing to help you with whatever you need. I not only book my employees and guests of my company...
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Dear Shannon M,
What a fabulous review! Thank you! We appreciate you taking the time to write it and all your wonderful words. We enjoy what we do at our hotel, and we love our guests! We take your comfort and satisfaction very seriously and always love to hear that we’ve made our visitors happy. Our guests make all we...
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My wife and I stayed one night at Homewood Suites this Spring for a Couples Retreat from our church. We were extremely blessed by the cleanliness of the rooms and grounds, friendly helpfulness of the staff, and wonderful complimentary breakfast buffet. The meeting space was private and amply furnished to all us to have special break out sessions during our...
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Andrew D,
Thank you for staying with us and thank you for the kind review. It is nice to hear from someone that stayed here and used our meeting space. I just wish your stay could have been longer! I am glad you had time to grab some breakfast before your meeting each day and that your encounters with the...
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I have the best experienced ever. The staff made me feel that I am in my own home. I can tell all staff loves their job from top to bottom. This is the first hotel that made me feel its not all about the money that their customers paid its about the high quality of services they can provide to...
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Tazsam,
Thank you for your kind review! It sounds like you were able to take full advantage of the amenities we offer at the hotel from the gym to the meals!! I am glad the staff was pleasant and accommodating during your stay. We hope that you come back and stay with us again soon!
Warm Regards,
Drew Allison
General...
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Coming from the San Diego area myself, going to the Homewood suites felt like a complete get-away from reality. From the rooms to the friendly service, the experience was just amazing. The biggest parts were the breakfast and location. Your surrounded by the beach, park attractions, and even shopping locations for the mother's and daughter's.
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Aaron A,
It sounds like you enjoyed your "staycation" at the Homewood Suites! You hit on everything we strive to do well. Your post was short and concise so I will keep my reply the same. Thank you again. We hope to have you back soon!!
Warm Regards,
Drew Allison
General Manager
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This place was recommended by a friend and figured it would be an alright "pit stop" during a family getaway. Our experience turned out amazing. The staff is really friendly, not overbearing, more like a family welcoming in another family. I was literally stunned by the size and overall flow of our room. It didn't feel like just another hotel...
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JayMarieS,
What a great review to read as a hotel manager! Thank you for taking the time to share. It is a pleasure to read about the success of the family atmosphere we try to create here and that the staff was just the right amount of friendly. Next time, we hope you have time to make us more than...
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Talk about Nordstrom service, Homewood Suites staff in Carlsbad surpassed it. What else does one need but a comfortable room and every amenity you could want including a free breakfast buffet every day...eggs, potatoes, waffles with strawberries....real hearty fare, AND a dinner buffet that includes beer and wine Monday through Thursday. I ended up here after selling my house so...
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Lorinda P,
We do read our reviews and we love getting ones such as yours. Thank you for your kinds words about the hotel and the staff. We hope you were able to find a new house and have settled in nicely. Hopefully, when you have family in town, you can send them our way!! Thank you again for staying...
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From the moment you walk in the place is clean and organized. The front desk staff is also friendly, knowledgeable, and accomodating (hard to find these days). Having the hotel near the McClellan-Palomar airport terminal also makes this location very convenient. If you're looking a pleasant stay without hassles, choose Homewood Suites! You will not regret it!
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Tino D,
Thank you for your kind review. I am glad our efforts to maintain and upkeep our hotel do not go unnoticed. I am happy also to hear that all of your encounters with the desk staff were pleasant and that they were accommodating. Thank you again for staying and taking the time to share your experience with the...
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