We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

West Inn & Suites Carlsbad

Travelers' Choice award winner
Hotel website
4970 Avenida Encinas, Carlsbad, CA 92008
Special Rate
Endless Summer
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Management photos
West Inn & Suites Carlsbad
View Map
Add Photo Write a Review

882 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    721
    117
    30
    10
    4
See reviews for
592
103
18
70
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (882)
  • Mar-May only
    (243)
  • Jun-Aug only
    (321)
  • Sep-Nov only
    (195)
  • Dec-Feb only
    (123)
All months
houston
Level Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 4 nights here having picked it based on proximity to LEGOLAND and great reviews in Trip Advisor. We found West Inn to be even better than we expected. The whole staff is geared to provide excellent customer service. That applies to the great breakfasts as well as the hotel van that we used to get to LEGOLAND as... More 

Was this review helpful? Yes
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff were uniformly friendly and pleasant. As I waited to check in I listened to one staff member explain the free shuttle to Legoland to a father checking in with his four year old son. I was a bit frazzled after a long flight and the young lady checking me in at 12:30 PM handled my frustration at not... More 

Was this review helpful? Yes
Las Vegas, Nevada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved this hotel! Decor - modern, warm feeling, beautiful. Room - loved the set up. Bathroom separated the couch / pull out bed...children can have a separate area. The ability to watch all types of shows instead of just t.v...the variety was amazing. Breakfast - was included and had everything one could want...cereal, oatmeal, yogurt, fruit, eggs, sausage, bacon,... More 

Was this review helpful? Yes
Temple City, California
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This place is amazing, immaculate n beautiful. So modern n the best of all they are pet friendly. I can tell that this staff is well trained on costumer service, from management to the gardeners. Everyone with no exception, thank you Corey n Jennifer that made sure my fury kids were well supplied, my Bugsy had n amazing bed n... More 

Was this review helpful? Yes
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dearest Holland289 Many thanks for taking the time to share of your stay and the special recognition of our team. While we take pride in our many valued amenities it is especially pleasing to know that you felt welcome and part of the family. We look forward to your return... We remain at your service Kim & Team West More 

Long Beach, California
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My sister booked this hotel because it is close to Legoland and kid friendly. Expect the hotel to be a little loud with the kids running around, but the desk staff is helpful and patient. They offer shuttle service to nearby attractions, buffet breakfast and nighttime milk and cookies.

Was this review helpful? Yes 1
Montebello, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Wow, where do I start. The venue is gorgeous, the amenities are great and the staff (especially the breakfast complementary helpers) are genuine and sincere. Check in and out was also easy and fast. My visit was for personal/family reasons. We had planned a Legoland trip, so we took the hotels shuttle for the two day visit. My only negative... More 

Was this review helpful? Yes
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

MrsLSanchez We appreciate the favorable details and review of your stay. While our room service was not ideal we have noted the errors and will take immediate steps to train and improve these standards. Thank you for sharing and know we look forward to making it up to you upon your return stay. We remain at your service, Kim &... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I don't usually write reviews, but the West Inn is the best hotel I've stayed in. We were traveling with 3 generations of family and they did a friendly, Fabulous job helping us have a great time. Their van took us to LEGOLAND - and to the beach - they even provided us beach toys, umbrellas, beach chairs and an... More 

Was this review helpful? Yes 1
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dear Judy R, We're thrilled to have made a favorable impression and appreciate the time you've taken to write of your stay. Know we take your visits and family personal and we vow to continue earning your return reservation. A big thank you for the shout out to Bistro West and for recognizing our special talents and service. We remain... More 

Wellington, New Zealand
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall we really enjoyed our stay at this hotel- we had a king suite which was a lovely room with plenty of space for 2 adults and our 5yr old who was on the fold out couch. This was beautifully made/ turned down at night with toys tucked in etc. the room was lovely with quality materials and wee stool... More 

Was this review helpful? Yes
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dearest Irishnz Many thanks for sharing of your recent stay. We truly hope to be your home away from home when making your next trip to the USA. Know we were honored to be of service and the staff sends wishes of safe travels. We remain at your service, Kim & Team West More 

New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just checked out. I am a frequent business traveler and usually pick Marriott properties but none were available in the area. Excellent hotel and extremely nice staff. 2 adjoining restaurants that were also fantastic. Will be staying again on my next visit to the area. thank you

Was this review helpful? Yes
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dearest NYBenz We're honored to be of service and grateful that you chose to stay with us. Cheers to what we hope was a successful business trip and discovery of a new hotel family that truly values your return visit. Thank you for writing and recognizing our heartfelt service. We remain at your service, Kim & Team West More 

Stourbridge. Worcs, UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have visited this hotel for the past eight years following its opening in 2006 and have enjoyed the hospitality and genuine quality of service the hotel and it's staff consistently provide. During this visit we noted the various improvements made since our last visit including new carpets, artwork, new seating in the business/main reception/pool areas and redecoration around the... More 

Was this review helpful? Yes 2
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dearest IJKBF Family We appreciate your writing of the many annual trips you've made to West while staying in Carlsbad. We consider you family and are privileged to have earned your favor. Many thanks for the shout out to our special team members and for recognizing our training and special efforts. We are truly honored to have earned your trust... More 

Hotel Review Summarization

What travelers say

  • San Diego(12)
  • Free breakfast(6)
  • Very nice(6)
  • Friendly and helpful(3)
  • Double King suite(3)
Questions? Get answers from hotel staff and past guests. Ask a question

175 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (103)
Viewed
Hotel & grounds (20)
Viewed
Pool/beach area (13)
Viewed
Room/suite (25)
Viewed
Business center/function rooms (1)
Viewed
Dining (5)
Viewed
Bathroom (11)
Viewed
View from room (1)
Viewed
2:53
Videos (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Dining (6)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (9)
Viewed
View from room (1)
Viewed
Other (43)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Carlsbad hotels
2.7 mi away
Cape Rey Carlsbad, a Hilton Resort
1.0 mi away
Carlsbad by the Sea Resort
Carlsbad by the Sea Resort
#28 of 37 in Carlsbad
4.0 of 5 stars 515 reviews
1.0 mi away
Hilton Garden Inn Carlsbad Beach
Show Prices
Show Prices
Show Prices
1.4 mi away
LEGOLAND California Hotel
LEGOLAND California Hotel
#16 of 37 in Carlsbad
4.0 of 5 stars 749 reviews
2.1 mi away
Beach Terrace Inn
Beach Terrace Inn
#1 of 37 in Carlsbad
4.5 of 5 stars 918 reviews
2.0 mi away
Ocean Palms Beach Resort
Ocean Palms Beach Resort
#3 of 37 in Carlsbad
4.5 of 5 stars 692 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay