I'll start off with the positives. The customer service was excellent at the check in desk and the lady who helped us with our bags, and the lady who runs the breakfast. All super friendly, and could show some much more expensive hotels how to welcome people. The hotel was very clean, and breakfast, which is thrown in, was better... More

I was just passing through on business and this hotel was very nice. Clean, quiet, with a welcoming lobby and some items in the room that showed a personal touch. Heavy drapes made sure that I slept well. Bed very comfortable and clean. More

Opening the door of our room, I found a hand written welcoming card on the bed. In every detail, the hotel displays its elegance of a boutique hotel. My favourite is the library which is adjacent to BF area. No beach view, but walking distance to the beach. Fair or even considered relatively low room rate is surprising. There's a... More

My family (my husband and two daughter's 6 and 3) and I started our trip staying at the Sheraton by Legoland. While that hotel was nice, it customer service was lacking so much we left after the third day. After I personally checked other nearby hotels, none of them compared to the West Inn. After checking in we had a... More

I stayed here with my wife and 2 young kids age 5 & 7. This is not a resort but it is certainly a good place for families Who need a place to crash. The rooms are nice size and very clean. The main concern I have is that they allow dogs - wondering how they can keep the place... More

We recently had our destination wedding in Carlsbad, Ca and was looking for hotels for our out of town guests when we discovered The West Inn & Suites. After visiting the hotel, we loved it so much we booked it that day for our own stay prior to our wedding!! When we arrived there was champagne waiting for us!! They... More

I don't know where to start with the West Inn & Suites. We was so impressed with the quality of the hotel, the perfect staff & first class location. The hotel is situated in Carlsbad which is very close to Legoland, close to Carlsbad Village and close to the Ocean. The hotel was exceptional. We stayed at The Venetion in... More

West Inn is a hidden gem. If you are traveling with a family, this is a great option, especially those with small kids. Rooms are clean and roomy, tastily furnished, and rates are affordable. Carlsbad is not far from San Diego and the hotel is well situated for sightseeing in and out of the San Diego area. Highly recommended. More

Stayed here a couple of times recently due to a family in the hospital. Very friendly staff, clean rooms, comfortable beds, and free parking and wireless.They even allow free use of the business center, including complimentary printing. Definitely will stay here again. Highly recommend this exceptional hotel! More