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West Inn & Suites Carlsbad

4970 Avenida Encinas, Carlsbad, CA 92008
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West Inn & Suites Carlsbad
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West Inn & Suites Carlsbad
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789 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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california
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We very much enjoyed our stay here. The room was clean, the breakfast, which is included in the rate, was fine and my kids loved the free milk and cookies at night. The problems we had were 1) the shower handles not turning, which meant we couldn't bathe and 2) being surrounded by rooms which had pets. My kids were... More 

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Sacramento, California
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I spent about 5 days at this hotel and loved every minute of it. The service was amazing. Each member of the staff was kind and caring. The rooms were big and comfortable. We highly recommend it. Can't wait to go back.

Was this review helpful? Yes 3
New York City, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Took the family on a week long trip to Southern California to hit some of the kid friendly hot spots - Disneyland, SD Zoo, SeaWorld and Legoland. Found the West Inn after doing a quick search on trip advisor. I have to say the reviews were spot on. Check in was easy and convenient. The front desk staff was very... More 

Was this review helpful? Yes 3
Chandler, AZ
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is as good as the reviews, we were very pleased with our decision to stay here, and I highly recommend it. The ambiance was great, the rooms were really nice, and the extras were very well done. The hotel had a small, intimate feeling to it. The double king bed room was perfect for our family with two... More 

Was this review helpful? Yes 1
San Francisco Peninsula
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It has been several years since we have traveled to Carlsbad for a visit to Legoland. We have stayed at the West Inn and Suites twice before and have had good experiences at this hotel. We were travelling as a family of five (mom, dad, two older "kids" and one ten year old) or two nights. When we thought about... More 

Was this review helpful? Yes 1
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Many thanks for taking the time to share of your experience at West. We thank you for your many compliments as we do pride ourselves in providing exceptional service and making your stay personal. As noted, we have been working diligently to improve our Internet and Cable TV offerings and we have some great news to share. As of January... More 

San Anselmo, California
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Have stayed here several times over the last 3 years visiting family, and we're going to take a break after this year. WiFi is basically non-existent. In 2014 (5!) it's incomprehensible why a working WiFi system cannot be installed through a cable modem. Also, there isn't any cable television. Leaving a wire in the drawer is no help - many... More 

Was this review helpful? Yes 2
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Many thanks for your return visits and for taking the time to share of your experience at West. We thank you for your many compliments and suggestions as we do pride ourselves in providing exceptional service and making your stay personal. As noted, for the past two years we have been working diligently to improve our Internet and Cable TV... More 

San Diego, California
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 21, 2014

I chose the West Inn & Suites based on the many favorable Trip Advisor reviews and took the suggestion of asking for a suite on either the 2nd or 3rd floors, non-pet floors, and in the middle of the hotel so as not to be too close to either the train tracks or the 5 freeway. My initial contact was... More 

Was this review helpful? Yes 1
Riverton, Utah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stayed here over Thanksgiving with 4 of our kids. The double king suite was a perfect fit for the 6 of us (with the pullout bed). The room was immaculate and the beds were very comfortable. The complimentary breakfast each morning was delicious. We enjoyed the pool and the exercise room each day. My family's favorite part of this... More 

Was this review helpful? Yes 1
Fort Collins, Colorado, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014 via mobile

The beds are comfortable and rooms are clean. My room was a bit narrow, but very nice. Breakfast place was acceptable nothing fancy. Overall great place. Very friendly knowledgable staff. This hotel is right off the freeway and close to the cute beach town of Oceanside.

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Sacramento
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014

A few days before our arrival, I received a phone call from a Hotel representative checking to confirm my reservation and to see if I Had any special request, extra towels, high floor, extra blankets, and early check-in. All request were met except for the early check-in. Had to wait 45 min. This Hotel is very nice and clean. The... More 

Was this review helpful? Yes 2
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Additional Information about West Inn & Suites Carlsbad

Address: 4970 Avenida Encinas, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Price Range (Based on Average Rates): $$
Number of rooms: 86
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Also Known As:
West Inn & Suites Carlsbad Hotel Carlsbad
West Inn And Suites Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel
Hotel Style:
#1 Family Hotel in Carlsbad
#2 On the Beach Hotel in Carlsbad
#3 Best Value Hotel in Carlsbad
#4 Romantic Hotel in Carlsbad
#5 Business Hotel in Carlsbad

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