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West Inn & Suites Carlsbad

Travelers' Choice award winner
Hotel website
4970 Avenida Encinas, Carlsbad, CA 92008
Best prices for: 1 room 1 guest
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West Inn & Suites Carlsbad
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West Inn & Suites Carlsbad
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834 reviews from our community

Traveler rating
    683
    109
    29
    10
    3
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554
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66
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I took our two little boys here last week for 8 nights while we day-tripped to San Diego and Legoland. It was such a lovely, homey and happy environment to stay in and our boys are very full of energy. The pool and spa were a big hit as were the nightly cookies and milk. Nothing was... More 

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Fontana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Once again, 3rd year and time we've stayed at West Inn. Same exceptional service. If you've read my last review I gave this hotel 5 stars for a smaller hotel. Super friendly super kind. Most definitely will be staying again. I was just a bit sad because over 1 thousand of you guys read my last review on trip advisor... More 

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3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family of five had a great stay at West Inn! We loved the beds! Great sleep all 3 nights! They have done a great job with sound proofing! There was a live band by the pool on our first night and unless we opened our window we could not hear it. The hotel and our room was super clean.... More 

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Seattle
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is very accommodating to families which is a relief for parents since I didn't feel like I had to apologize all the time for my kids being kids. Shuttle is very convenient since they provide car seats so we were able to take a train from Anaheim to Carlsbad. That was a big plus not having to lug... More 

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4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ok, I don't typically write "reviews" or even believe them for that matter, but let me just say, "WOW!" I've never experienced such amazing customer service & the cleanest rooms I've ever stayed in. We have 2 small children, who put everything in their mouths & I didn't worry about cleanliness once while staying here. We booked our room for... More 

Was this review helpful? Yes 2
Napa
Top Contributor
73 reviews 73 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Through out the hotel we found the staff to be very friendly. Clean and confortable rooms. We enjoyed the amenities: the happy hour, with it's good quality of wine, and the cookies and milk that were offered at 8 PM. We liked the salt water pool and spa, but whining toddlers just don't belong in a hot jacuzzi. Someone should... More 

Was this review helpful? Yes 1
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been going here since I was 7 years old, because my grandma live close, and everything about it is amazing. I have always loved the customer service, and I love the countless nice details that you would never see and expect in any other hotel. For example, every room is updated to include walk - in shower, they serve... More 

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Las Vegas, Nevada
Top Contributor
353 reviews 353 reviews
18 hotel reviews
317 helpful votes 317 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our second stay at West Inn & Suites. It's all the little things that make this place special. The staff are friendly and helpful, always greeting you with a smile. The complimentary breakfast is nice, the milk and cookies at night are a nice touch, the rooms are well appointed, beds are very comfortable and on and on.... More 

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SG
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We are here for 9 nights (29 apr-8may) and the family is pleased on the overall for our stay. Our daily housekeepers are neat as our items, where necessary, are properly arranged neatly and the overall presence of being clean. Upon checks with the front desk lady I am amazed that the hotel is 8 years old as the impression... More 

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New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The West Inn has wonderful service and the staff goes over and above to see that your stay is comfortable and inviting. If there are any issues they are quickly resolved. Will definitely stay there the next time we visit the San Diego area.

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