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West Inn & Suites Carlsbad

Travelers' Choice award winner
Hotel website
4970 Avenida Encinas, Carlsbad, CA 92008
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Endless Summer
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West Inn & Suites Carlsbad
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West Inn & Suites Carlsbad
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860 Reviews from our TripAdvisor Community

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Traveler rating
    703
    114
    29
    10
    4
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573
103
18
68
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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English first
  • All months
    (860)
  • Mar-May only
    (243)
  • Jun-Aug only
    (299)
  • Sep-Nov only
    (195)
  • Dec-Feb only
    (123)
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Buckeye, Arizona
1 of 5 stars Reviewed 5 days ago NEW

My wife and I booked this a month before Jul 10, 2015 and asked for the Inn to have certain foods for the continent breakfast because we have food allegories. The reservation agent at the front desk said not problem. We arrived on Jul 10,2015 and checked in and asked about the food that was to be provided. They the... More 

Was this review helpful? Yes
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dear Mr. Robert B We happily adjusted your folio and once again apologize for falling short and being unable to meet your expectations. At West, we do try to find a way to say “Yes” and while not ideal, transportation was provided and offered based on insurance and needs typical to our leisure and business guest profile. Our offer to... More 

westk18858
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great stay with our 5 year old. Plenty of room in the suite. Great breakfast and she loved the nightly cookies. Restaurant next door is really good, and convenient. Sea world tickets purchased at the front desk were a great discount. All around I recommend!

Was this review helpful? Yes 1
Surrey, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Our room was very clean, comfortable, and smelled great. The hotels free breakfast is unbeatable. We got pancakes one day, French toast the next !!! Including bacon, eggs, and hash brownsI loved the free beach shuttle, beach toys, chairs, umbrella, and towels. Cookies and milk at 8:00 topped it off . Awesome local restaurants as well. We will be back!!!... More 

Was this review helpful? Yes 1
Bakersfield, California
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Oh my what a wonderful place to stay-stayed twice during the 2/15 and enjoyed every minute of our stay. The service is awesome and the facilities are among the best in the San Diego area. There are two excellent restraunts next to the property as well as a convenience store with gas available. The morning breakfast is above average-Loves---wood floors... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent 8 days at this amazing hotel and I could not complain about a thing (and that says a lot because I am hard to please)! Everything you read is true...staff-friendly, breakfast-perfectly acceptable, rooms-clean,

Was this review helpful? Yes 1
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Many thanks for recognizing what comes from the heart. Know we treasure all of our guests and appreciate your glowing review... We remain at you your service, Team West More 

Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I think everyone on the staff were told that we were kings from another country because that's exactly how they treated my family. They were so accommodating that I decided to book an extra night. The room was clean and everything was perfect. Don't forget to stop by the front desk after 8pm for amazing cookies and milk.

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Our stay at the West Inn was very enjoyable. The property is located conveniently off I-5 interstate easy on and off freeway. We stayed there for one night. After having a really long day between flights and spending the whole day at Legoland we checked in the Hotel around 7:00pm the check in process was very smooth. They had complimentary... More 

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Phoenix
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from a relaxing 2 night stay at the West Inn and Suites. We booked a double KING room for myself, husband and 4 year old. From the moment we booked, I was impressed with the service. I received an email about 3 days before check-in welcoming us and a phone call 2 days before asking if we... More 

Was this review helpful? Yes 1
Chandler, Arizona
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On Tuesday June 30, 2015, I received a call from West Inn & Suites while I was out walking around San Diego. No message, no worry, as I confirmed a day prior. A second call and no message, so I called back. Nick (one of the managers was trying to reach me about a room situation.) Nick explained that the... More 

Was this review helpful? Yes 1
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Thank you for the thoughtful and glowing review of our West properties and Team. At West, it is our mission to make your stay memorable, it's heartfelt and a dedication we share as a team. Our motto of One Team, One Heartbeat is top of mind when we begin each day because we truly enjoy serving . Special thanks for... More 

Los Angeles, California
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I expected a very barebones, utilitarian place for my five-day stay and was pleasantly surprised at how homey it was and how friendly and helpful the staff was. The room was very comfortable with a refrigerator and microwave. I like the fact that there were two restaurants, gas station and mini-mart right on the property. It's also a stone's throw... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • San Diego(12)
  • Free breakfast(6)
  • Very nice(6)
  • Friendly and helpful(3)
  • Double King suite(3)
Questions? Get answers from hotel staff and past guests. Ask a question

167 photos of this hotel

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Room/suite (9)
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