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West Inn & Suites Carlsbad

Travelers' Choice award winner
Hotel website
4970 Avenida Encinas, Carlsbad, CA 92008
Special Rate
Endless Summer
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West Inn & Suites Carlsbad
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West Inn & Suites Carlsbad
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863 Reviews from our TripAdvisor Community

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Traveler rating
    706
    114
    29
    10
    4
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576
103
18
68
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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    (243)
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Grapevine, TX
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very convenient hotel for visiting Legoland. Rooms are well appointed and the staff is very friendly and helpful. Great hot breakfast with rotating options (eggs pancakes, pasties, cereal, juices). Nice pool area. Immediate are is not scenic but a short drive from beach and quaint downtown Carlsbad.

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Worcester, Massachusetts, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for 4 days with my husband and 3 sons in order to visit San Diego attractions. What a great hotel! It had so many great amenities and a very friendly and helpful staff. Here are some highlights: large pool and hot tub area, multiple movies to borrow for dvd players in rooms, delicious cookies with milk served... More 

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Cerritos
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family of 5 stayed here two nights. The hotel is in an odd location but it is very close to all the main attractions by car. We were pleased with the hotel, it was very clean, comfortable and felt like home. The staff were very friendly and pleasant. The breakfast buffet was pretty good (except no waffles) and met... More 

Was this review helpful? Yes 1
Buckeye, Arizona
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

My wife and I booked this a month before Jul 10, 2015 and asked for the Inn to have certain foods for the continent breakfast because we have food allegories. The reservation agent at the front desk said not problem. We arrived on Jul 10,2015 and checked in and asked about the food that was to be provided. They the... More 

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Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dear Mr. Robert B We happily adjusted your folio and once again apologize for falling short and being unable to meet your expectations. At West, we do try to find a way to say “Yes” and while not ideal, transportation was provided and offered based on insurance and needs typical to our leisure and business guest profile. Our offer to... More 

westk18858
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay with our 5 year old. Plenty of room in the suite. Great breakfast and she loved the nightly cookies. Restaurant next door is really good, and convenient. Sea world tickets purchased at the front desk were a great discount. All around I recommend!

Was this review helpful? Yes 1
Surrey, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our room was very clean, comfortable, and smelled great. The hotels free breakfast is unbeatable. We got pancakes one day, French toast the next !!! Including bacon, eggs, and hash brownsI loved the free beach shuttle, beach toys, chairs, umbrella, and towels. Cookies and milk at 8:00 topped it off . Awesome local restaurants as well. We will be back!!!... More 

Was this review helpful? Yes 1
Bakersfield, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Oh my what a wonderful place to stay-stayed twice during the 2/15 and enjoyed every minute of our stay. The service is awesome and the facilities are among the best in the San Diego area. There are two excellent restraunts next to the property as well as a convenience store with gas available. The morning breakfast is above average-Loves---wood floors... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent 8 days at this amazing hotel and I could not complain about a thing (and that says a lot because I am hard to please)! Everything you read is true...staff-friendly, breakfast-perfectly acceptable, rooms-clean,

Was this review helpful? Yes 2
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Many thanks for recognizing what comes from the heart. Know we treasure all of our guests and appreciate your glowing review... We remain at you your service, Team West More 

Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I think everyone on the staff were told that we were kings from another country because that's exactly how they treated my family. They were so accommodating that I decided to book an extra night. The room was clean and everything was perfect. Don't forget to stop by the front desk after 8pm for amazing cookies and milk.

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Our stay at the West Inn was very enjoyable. The property is located conveniently off I-5 interstate easy on and off freeway. We stayed there for one night. After having a really long day between flights and spending the whole day at Legoland we checked in the Hotel around 7:00pm the check in process was very smooth. They had complimentary... More 

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Hotel Review Summarization

What travelers say

  • San Diego(12)
  • Free breakfast(6)
  • Very nice(6)
  • Friendly and helpful(3)
  • Double King suite(3)
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168 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/suite (9)
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