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Holiday Inn Express Hotel and Suites Carlsbad Beach

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751 Raintree Drive, Carlsbad, CA 92011
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Holiday Inn Express Hotel and Suites Carlsbad Beach
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Holiday Inn Express Hotel and Suites Carlsbad Beach
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85 reviews from our community

Traveler rating
    39
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    6
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    8
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41
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

We booked 2 queens and sofa bed for our family of 5. At other hotels, this usually means there is a sofa bed made up or clean sheets/blanket in closet. Not here. We had to ask not once but twice for extra towels and bedding! We waited about an hour for towels, called again and still didn't happen! When asked... More 

Was this review helpful? Yes
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you Mintly for taking the time to provide us with feedback in regards to your stay with us in Carlsbad. I apologize for the problems experienced during your stay with us. I assure you this is not the norm and I will be sure to look into this and figure out where the miscommunication was to insure this does... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Super comfortable beds! Good breakfast, friendly staff. Very close to beaches and restaurants. Easy drive to San Diego. Great place to stay for the price! I'd stay here again! Pool and hot tub are clean and warm. We had microwave and fridge in room. Cold a/c.

Was this review helpful? Yes
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you so much for your feedback, I am glad to hear you enjoyed your stay with us in Carlsbad. We know how important a clean comfortable room, hot breakfast and friendly staff are. We strive to provide this for all our guests. I am glad that we were able to deliver. We look forward to having you be our... More 

Senior Contributor
40 reviews 40 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed on many holiday Inn express but never was greeted with my name as gold member on welcome board. Did make us feel special. As usual room was spotless clean and bed comfortable. Micro and refrig always great when doing road trip. Breakfast was great. Lots of choices and as usual free. Just no complaints at all. Thx... More 

Was this review helpful? Yes
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you 419judithp for your feedback. I am glad we were able to exceed your expectations during your stay with us. We value your IHG rewards status and look forward to being able to serve you again in the future! Hospitably yours, Stephanie Downs General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff was friendly, good wasn't that bad and there was plenty for breakfast, and rooms were surprisingly quiet considering they're next to the freeway. One block from the beach, 5-10 minutes from Legoland, and they provide an easy to read map for anything around town. Definitely coming back.

Was this review helpful? Yes
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you Dani H for your feedback regarding your recent with us in Carlsbad. I am so pleased to hear we were able to deliver and you were able to enjoy my friendly TEAM’s service. We look forward to having you return on your next visit to Carlsbad – North San Diego County Area. Hospitably yours, Stephanie Downs General Manager More 

Oregon
Top Contributor
97 reviews 97 reviews
15 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I wouldn't hesitate to stay here again. It was very clean and very remodeled (or just plain new). Easy access from I-5 and a short walk to the beach. Plenty of free parking and generously sized rooms. Breakfast buffet was adequate and the pool and lounge areas were very nice. No complaints from me.

Was this review helpful? Yes 1
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you 10SChick for your feedback in regards to your stay with us. I am so pleased that we were able to meet and exceed your expectations during your visit to Carlsbad. We look forward to being able to serve you again in the future! Hospitably yours, Stephanie Downs General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

Driving on I5 going to San Diego is beautiful and when we got to ESCONDIDO(CITY), We went to the SAFARI ZOO and it was the BEAUTIFUL experience and my son love it(his only two years old.). He got to see LIONS,GORILLA,RHINOS and the beautiful pink FLAMINGOS. We Stayed in Carlsbad its beautiful.

Was this review helpful? Yes 1
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you for your recent stay with us. I am so glad that you had a great visit to Carlsbad. It's great to know that you had fun at Safari Park the animals there are always fun to see and interact with. I hope you choose to stay with us again during your next visit to Carlsbad area. Hospitably yours,... More 

Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 27, 2015

The rooms are updated and very comfortable. The lobby is large enough to hold small meetings and get togethers. The rest of the hotel is ordinary. The location is great. The pricing is on the high side.

Was this review helpful? Yes 1
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you TheGardner97210 for your feedback on your recent stay with us in Carlsbad. We strive to provide a comfortable accommodations and superior service and I am glad that we were able to deliver. We are the newest hotel in the Carlsbad area and we strive to provide very competitive rates that are comparable with similar competitors in the area.... More 

Sandy, Utah
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 14, 2015

The room was clean and up to par for Holiday Inn Express standards. The front desk staff left MUCH to be desired unfortunately as there called and asked us why we hadn't checked out one day during our stay, when we had already told two different people we had 2 seperate back-to-back bookings that needed to be joined. The breakfast... More 

Was this review helpful? Yes 1
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you Jen J for your feedback. I apologize that you did not encounter a good experience with our front desk team, I will be sure to review the situation you encountered with them all and insure that they are handling it differently in the future. I am glad that you were able to enjoy our breakfast. I understand that... More 

Hartford
Top Contributor
238 reviews 238 reviews
101 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed January 6, 2015

I stay at Holiday Inn properties all over the country almost every week. This one ranks as one of the best. The service and employees are excellent. The place is clean and and up to date. East access from the highway. A two minute ride to the beach and Benihana's restaurant is in the same parking lot. I recommend this... More 

Was this review helpful? Yes 1
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you Steve375 for providing us with your feedback from your recent stay with us in Carlsbad. I am so pleased to hear that you had a great stay with us, I know my team with be excited to know that they were recognized for their service they provided. As we strive daily to provide exceptional service and it’s great... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2015

Stayed here for 2 nights. Great hotel - Near to Lego land - Very economical - Nice breakfast. Kids eat free. Staff was very friendly, especially Roxanne who is in the breakfast team. Also, if you are planning to visit Lego land, you get discounted tickets at the front desk.

Was this review helpful? Yes
Stephanie D, General Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review

Thank you for your feedback on your recent stay. We look forward to having you stay with us again on your next visit to the area. Hospitably yours, Stephanie Downs General Manager More 

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