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Hilton Carlsbad Oceanfront Resort & Spa

4.0 of 5 1 Ponto Road, Carlsbad, CA 92011
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Hilton Carlsbad Oceanfront Resort & Spa
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Hilton Carlsbad Oceanfront Resort & Spa
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553 reviews from our community

Traveler rating
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hilton Carlsbad Oceanfront Resort & Spa
See the most recent reviews
San Diego, California
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 18, 2013

My husband and I went here directly after we got married for one night stay. I loved the local pictures in the rooms that was a nice touch. The view was great. We were greeted with a free battle of champange which really made us feel special on our special day. Parking was good. One main reasons why i gave... More

Was this review helpful? Yes 1
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear nikelca2001, Thank you for your recent stay with us and congratulations on your marriage! We are delighted that you were our guest on such a special night. My apologies for the disruption the next morning. I will be reviewing your comments with Housekeeping so these types of situations don't happen moving forward. If I could ask you to please... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 14, 2013

While there, we had a liitle excitement because of rowdiness-not the hotel's fault; I can't say enough about the hotel. It trully is worth the money, if you're looking for location, cleanliness, beautiful surroundings, but most importantly, the staff., look no further than the Hilton in Carlsbad. The staff especially was charming, willing to go the extra effort for your... More

Was this review helpful? Yes 1
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear JRI646, Thank you for recently staying with us at the new Hilton Carlsbad Oceanfront Resort & Spa. I am glad to see you enjoyed your stay with us. I look forward to sharing your kind comments with Irwin. Thank you again and we hope to welcome you back the next time you are in Carlsbad. Best, Scott Wall Director... More

Edmonton, Canada
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed February 13, 2013

My wife and I spent 5 wonderfully bliss nights here.We had a room facing directly on to the big pond and watching the sun set in the evenings was a real delight! The staff here are refreshingly friendly and every time we arrived back to the hotel the valet attendants would great us with big welcome backs along with the... More

Was this review helpful? Yes 1
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear Trailblazer44, Thank you for the great review of your recent stay with us! I am proud to see that our staff made such a positive impression on you. We look forward to welcoming you back to our resort the next time you are visiting North County San Diego. Until then... Best, Scott Wall Director of Guest Experience More

Penn Yan, New York
Top Contributor
86 reviews 86 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 12, 2013

Visiting friends in Carlsbad, originally we booked a hotel downtown San Diego. So glad we changed our minds. This hotel is beautiful! Wonderful fire pits to enjoy out at the pool area. Complimentary coffe and Tea each morning in the lobby. A very lovely full service restaurant. And of course the exceptional service. From the friendly helpful valet - front... More

Was this review helpful? Yes
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear justvisitingkids, Thank you for the great review of your recent stay at the new Hilton Carlsbad Oceanfront Resort & Spa. It sounds like you had a very enjoyable stay. We do hope to welcome you back as our guest again soon. Best, Scott Wall Director of Guest Experience More

Winston-Salem
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2013 via mobile

We stayed four nights and were very impressed with the atmosphere in the public spaces, the service and food in Chandlers restaurant, and the size and appointments of our room. In short everything was great! It doesn't hurt that you look out your balcony at the Pacific every day. Close to the highway and all that Carlsbad and North County... More

Was this review helpful? Yes
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear Brian S, Thank you for your recent stay with us at the new Hilton Carlsbad Oceanfront Resort & Spa. We are glad to see you enjoyed your stay, especially Chandlers. With delicious cuisine, top notch service and sweeping views of the Pacific, how could you not? We hope to welcome you back again soon. Best, Scott Wall Director of... More

Loveland, Colorado
Top Contributor
135 reviews 135 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 9, 2013

Just used the day spa here at the hotel and its in a glorious location right on the water. Service was excellent from dropping off the car to entering the spa. Very friendly and cordial spa employees. I had a spa pedi which was lovely and my friend got a massage that she wasn't pleased with, but we used the... More

Was this review helpful? Yes
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear rokeedy, Thank you for the great review of your trip to the Ocean Crest Spa. I am glad to see you enjoyed your pedicure. I'm sorry to see that your friend's treatment wasn't to her liking. If you would be so kind as to call me at the resort, I would be curious to hear what made the massage... More

San Francisco, California
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 3, 2013 via mobile

My friend and I spent five nights here while on a mixed business and pleasure trip. I had never been to, let alone heard of Carlsbad until we had to do this trip. When we arrived, the ocean view room that we had requested was not available, and the agent talked my friend into upgrading into an ocean-view suite for... More

Was this review helpful? Yes
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear Prudala, Thank you for the wonderful review of your recent stay at the new Hilton Carlsbad Oceanfront Resort and Spa. Whether here for business or pleasure, the resort offers something for everyone to enjoy. I am glad to see you enjoyed upgrading to one of our Ocean View Suites. With eight suites on property, we have some nicely appointed... More

carlsbad
Top Contributor
71 reviews 71 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 2, 2013

I had to have TA take down a prior glowing pending review, as I was very disappointed the other evening during Happy Hour. Yes, some of us really do want to have a "Happy Hour" (or two) and that usually involves common sense with the staff, or in this case, manager. First off, it is a gorgeous hotel, although we... More

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Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear CarlsbadJohn_M, Thank you for your candid feedback of your recent visit to our resort. With its delicious coastal cuisine, attentive service and panoramic views, Chandlers is quickly becoming one of the premier dining locations in Carlsbad. Our happy hour is from 4:30 to 6:30pm, daily. Happy hour is served at the bar, the tall communal tables inside the restaurant... More

Huntington Beach, California
1 review
5 of 5 stars Reviewed January 28, 2013

Everything was perfect from beginning to end. From our arrival and the valet taking care of my surfboard, the warm greeting at the front desk, to the quality of the suite overlooking the beach. The balcony was a great place for a cocktail and to watch the sunset over the pacific ocean. We hit it right as the weather in... More

Was this review helpful? Yes
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear Rod A, Thank you for the great five star review! We are pleased to see that your experience with us was a seamless one. I am also glad to see you had a chance to enjoy our restaurant, Chandlers. The sea bass is quickly becoming one of Chandler's signature offerings and is one of my personal favorites. We hope... More

Oakland, California
1 review
5 of 5 stars Reviewed January 28, 2013

I have traveled annually to Carlsbad for 16 years. This was my first experience at this Hilton. It is the best kept secret in Carlsbad. Amazing staff. I will for sure return when I get the chance. I highly recommend this Hilton. Especially, modern decor.

Was this review helpful? Yes
Scott W, Manager at Hilton Carlsbad Oceanfront Resort & Spa, responded to this review

Dear Karen L, Thank you for the great review of your recent stay with us at the new Hilton Carlsbad Oceanfront Resort and Spa! We have been open for seven months now and appreciate your feedback. Please tell your friends about us and we will see you the next time you are in Carlsbad. Best, Scott Wall Director of Guest... More

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Additional Information about Hilton Carlsbad Oceanfront Resort & Spa

Address: 1 Ponto Road, Carlsbad, CA 92011
Phone Number:
Location: United States > California > Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Carlsbad Oceanfront Resort & Spa 4*
Number of rooms: 215
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