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Cape Rey Carlsbad, a Hilton Resort

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1 Ponto Road, Carlsbad, CA 92011 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
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Cape Rey Carlsbad, a Hilton Resort
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    751 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
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    There are newer reviews for Cape Rey Carlsbad, a Hilton Resort
    See the most recent reviews
    Carlsbad, United States
    1 review
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed November 12, 2013

    I was very impressed by the attentive and courteous reception that I received from every member of the hotel staff. The appearance of the lobby and my room were above what I'd expected, and the amenities in the room were top notch. The food was healthy, inventive and delicious. I would absolutely stay here again.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes 4
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Peggy, thank you for your positive note on Trip Advisor. It was nice to read that your stay exceeded your expectations in a number of areas. We have worked hard over the last year to continuously improve the manner in which we interact with our guests. I hope you see you again in the near future and share some... More 

    Las Vegas, Nevada
    Level Contributor
    60 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    5 of 5 stars Reviewed November 11, 2013

    i stayed for 1 night, wanted to stay for a week! the property is new and very high tech and high touch. if your staying in the area, then this is THE place! Front desk personnel was great and everything from free wifi to free coffee in the lobby was excellent!

    Was this review helpful? Yes 3
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Dr. Dubious, thank you for your recent posting. It is unfortunate that you were only here for one day, but I hope we have enticed you enough to come back soon and stay for a week as you have mentioned. I have shared your feedback with the team which was much appreciated. More 

    Huntington Beach, California
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed November 11, 2013

    This beautiful hotel blends with the landscape so well, you don't even realize it is a hotel as you arrive. The rooms overlook the ocean and the resort itself has all the amenities anyone could ask for. I was there for 3 days at a business function so was not able to enjoy everything this hotel had to offer. The... More 

    Was this review helpful? Yes 1
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Mike D2, thank you for your recent posting on Trip Advisor. It was very nice to read your comments about the staff at the property. Please be sure to come back when you have some time to enjoy the property for a short vacation or getaway as there is a lot to explore in the area . We look... More 

    Shrewsbury, United Kingdom
    Level Contributor
    120 reviews
    68 hotel reviews
    common_n_hotel_reviews_1bd8 138 helpful votes
    5 of 5 stars Reviewed November 10, 2013

    Not much to fault here. Nice location, might not be exactly on the beach but certainly oceanfront with fantastic sunset views. Nicely appointed bedrooms with great beds for a good nights sleep. Good restaurant, well cooked food and friendly service. The only poor point is the breakfast buffet, that could be much improved. Nice grounds and good staff. We've been... More 

    Was this review helpful? Yes
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Shrop, it was terrific to hear that you have found a new home at the property after spending some time with us. As a relatively new property, our objective has been to create an experience akin to staying in a home where there is a high level of warmth and sincerity . Thank you for your note about the... More 

    Seattle, Washington
    Level Contributor
    59 reviews
    45 hotel reviews
    common_n_hotel_reviews_1bd8 43 helpful votes
    3 of 5 stars Reviewed November 10, 2013

    If you are looking for a full service hotel on the beach in San Diego, this is a solid choice. It's across the street from the beach and very close to lots of great shopping/restaurants/activities. The common areas are modern and comfortable. However the hotel itself is a generic mid-tier Hilton and, other than the ocean views, does not distinguish... More 

    Was this review helpful? Yes 1
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Texas Traveler Austin, thank you for taking the time to write a review . I was disappointed to hear that you felt that the decor and general feel of the property was generic. The design team and the owners worked very hard to create a sense of being on the beach in California. Along those lines we continue to... More 

    Schaumburg, United States
    1 review
    5 of 5 stars Reviewed November 7, 2013

    Very clean comfortable, Beautiful setting and views. Staff pleasant and efficient. I liked that the beach was a quick walk (just across the street. We went out for dinner and the hotel drove us and picked us up. IWould stay here again without question.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Eileen D, thank you for your most recent review on Trip Advisor. We appreciate you mentioning the staff as they are the heart and soul of the property. I am glad you took advantage of our shuttle service as Carlsbad Village and the other beach communities have a lot of offer and are really special. We look forward to... More 

    Encinitas, United States
    1 review
    5 of 5 stars Reviewed November 5, 2013

    Get taken away by the great sunset, great food and amazing staff. My wife and I stayed there for one night and had a wonderful time. We ate in the Chandler's Restaurant, swam in the pool and enjoyed live music on the poolside patio. Carlsbad Hilton is right across the street from the ocean. The sunset stopped us in our... More 

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Dennis B, thank you for your recent posting regarding your stay with us. You are right in that the Sunset's are really special here and truly add to the experience. It was also nice to hear the comments about Chandler's and the music in our Fire Lounge. We look forward to welcoming you back as our guests on your... More 

    Hicksville, New York
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed November 3, 2013

    Excellant location and views. Excellant staff, very friendly, accommodating and willing to go above and beyond for your comfort and pleasure. Highly recommend this resort to anyone interested in a pleasurable vacation experience.

    Was this review helpful? Yes 1
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Mabs 126, thank you for sharing your experience at the property on Trip Advisor. While we have many nice amenities, it is really the dedicated team that makes the property special and leaves a lasting impression on our guests. Thank you again and we look forward to being your home away from home on your next visit to Carlsbad. More 

    Sydney, Australia
    Level Contributor
    9 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    5 of 5 stars Reviewed November 1, 2013

    What an amazing experience! Everything from the Valet to the Restaurant, Check In Staff, even the housekeeping team were great. I stay at a lot of hotels and never before has a hotel executed such a perfect stay. Definitely the best stay of my trip and possibly my best ever experience on vacation. Highly recommended and will be back next... More 

    Was this review helpful? Yes
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Allan Dall, thank you very much for your recent review on Trip Advisor. We really appreciate the positive comments about the property and the team . We look forward to welcoming you back as our guest in the near future. More 

    CalgaryAB
    Level Contributor
    22 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    3 of 5 stars Reviewed October 31, 2013

    It seems I'm in the minority but I didn't enjoy staying at this hotel. It has some nice attributes but in ways I found it quite disappointing. Perhaps I should have done more homework before staying there. The hotel is new and very clean. We found the beds comfortable and the room a good size. The courtyard area, pool and... More 

    Was this review helpful? Yes 1
    Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

    Dear Joe Traveller, thank you for taking the time to share your experience at the Oceanfront with us on Trip Advisor. We truly appreciate your honest feedback. It sounds like you liked the property itself, but were a little dissatisfed with the location. Given our location , we have had a complimentary shuttle service since the property opened to ensure... More 

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