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Cape Rey Carlsbad, a Hilton Resort

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1 Ponto Road, Carlsbad, CA 92011 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
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1 room 1 guest
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Cape Rey Carlsbad, a Hilton Resort
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776 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Las Cruces, New Mexico
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a wonderful stay we had at the Hilton Cape Rey Hotel. This was our second time there and we already look forward to another return trip. as Hilton Honors members, We received a very nice welcome letter and the usual "goodie bag" and coupons at check-in. I had used the digital check-in and selected what turned out to be... More 

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Montoursville, Pennsylvania
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'm sitting on the balcony of our room right now, just in awe of how great this hotel turned out to be. Some of the earlier reviews made me hesistant to book this place, and I had stayed at the Beach Terrace Inn Carlsbad, and wasn't impressed (yes it's ON the beach, but we had to lug our bags up... More 

Was this review helpful? Yes 1
Bath, United Kingdom
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 1 night on business. Location is great for sea views. Pricing steep for extras like parking $20 to self park....and $22 for breakfast...... air conditioning in the room very noisy and goes on and off, moved rooms early on but it seems the same wherever you go. Needs explaining / fixing, I don't know which. Pool area... More 

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Carlsbad, CA
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

That's not a compliment. I don't think this property knows what it wants to be when it grows up. We live very close by and have watched as they added "Cape Rey" to the title and try to enhance the Hilton image. Here's where they are failing: customer service. The the level of service just doesn't match the prices. 3... More 

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Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Melissa S, Thank you for your most recent posting on Trip Advisor. In reading your comments, it was clear that we fell short of meeting your expectations. This was disappointing to hear particularly since you are a Carlsbad resident. We take this feedback very seriously thus I would appreciate the opportunity to speak with you in person and make... More 

New York
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We were visiting the San Diego Zoo and decided to stay here for one night on our way back to Los Angeles. We wished we were able to stay longer!! The hotel is situated on a bit of a hill above the highway and overlooking the ocean. There is a very small campground across the street as well. The picture... More 

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Palm Bay, Florida
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

I moved from Carlsbad 8 months ago, last week I returned with my sister to visit my kids. I thought it would be fun for my sister to experience a sweet bit of Carlsbad(I lived there for 15 years prior to moving) Boy were we disappointed! I had eaten at Chandlers before, so I had expected the same kind of... More 

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Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Genie M, thank you very much for your recent posting on Trip Advisor. After reading the post, it was clear that there were some issues with your room and our Housekeeping service . My apologies on behalf of the entire team. We are researching what exactly happened as we have always prided ourselves on having clean and immaculate rooms... More 

Pennsville, New Jersey
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited for vacation with my daughter and was expecting very little, received an amazing surprise. The Hotel Manager Mr. Sood went out of his way to see that everything we needed was taken care in providing the best accommodations I have seen in a Hilton. I normally stay at places like the Hotel Del and that to was part of... More 

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Sherman oaks, Eritrea
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great view of the ocean from the balcony rooms. it will really make you feel like this is a pretty wonderful life. It's a nice walk to the beach, down the wood steps, the empty beach, clean sand, pelicans with their smiling faces , surfers up towards South Carlsbad, and don't miss the sunset either from your room or on... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was a great location for our son's wedding. Close enough to beach. Friends and family enjoyed walking on beach in the morning. Pool area was great. Lots of places to sit. Food and drink service available.Food in restaurant good. Fire pit area in evening fun. Shuttle service to restaurants and attractions within 10 miles. We had an evening catered... More 

Review collected in partnership with Hilton Hotels & Resorts

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Redwood City, California
2 reviews
5 of 5 stars Reviewed 1 week ago

We had the most pleasant experience at Cape Rey. The service was outstanding, the hotel fantastic. Close proximity to Legoland with free shuttles both ways. We liked it so much, we even stayed an extra night! Great hotel!

Review collected in partnership with Hilton Hotels & Resorts

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