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Extended Stay America - San Diego - Carlsbad Village by the Sea

2.5 of 5
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1050 Grand Avenue, Carlsbad, CA 92008
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Extended Stay America - San Diego - Carlsbad Village by the Sea
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Ranked #28 of 36 Hotels in Carlsbad
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96 reviews from our community

Traveler rating
    39
    19
    13
    13
    12
See reviews for
36
8
11
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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    (96)
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    (27)
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    (23)
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1 review
3 of 5 stars Reviewed 2 weeks ago

Very courteous staff, made me feel valued. Nicole and another gentleman there were on point. The room was just ok, stayed one night. Internet was upgradable, did not upgrade. Had trouble streaming video. Room had slight odor. I've stayed at the ESA in mission valley, much nicer, no odor!

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Vancouver Island, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Handy location, supermarket nearby, walking distance to restaurants and town. However, for the price we paid surely they could clean the rooms daily rather than charge extra. Our room was quiet, as requested, but we wondered about security since some of the people hanging around made us a little nervous. Our bathroom had other people's hair in the bathtub and... More 

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San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I don't have much to note except I had a legitimate issue with the room. The hotel was VERY willing to work with my situation and resolve to the best of their abilities. Sara in particular was most friendly and professional during the process. If anything, I appreciate the courtesy :)

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Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The hotel stinks of cigarettes. The rooms, bedding, hallways....stink of smoke. Trash is left all over the inside of the hotel and outside. They have homeless and prostitutes and it was really unnerving and felt very unsafe. We drove by the hotel 6 across the street and they at least had security there. They do not at this hotel and... More 

Was this review helpful? Yes 1
Del Mar, California
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

th , I been here 3 weeks and this place is great when checking in after three you will be greeted with happy smile and a helping hand by Sarah and her happy group at the desk. weather it is a little or big problem the girls have it handled Nicole is your morning girl she smiles and is ready... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for your great review of our property. I’m thrilled to hear that our staff members have provided you with fantastic service. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2015 via mobile

The price paid for the stay was way to high. How can you ask for customers to pay so much for the dirty poor service offered at this place. I dd not sleep well the room seemed dirty n and it was confirmed when the staff did not clean our room. Other places i have stayed at we pay less... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that the cleanliness and freshness of your room did not meet your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To prevent this from happening again, my team will continue to thoroughly... More 

Wisconsin
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 21, 2015

This hotel is the worst I've ever stayed at. The hotel and it's rooms smells horrible (like smoke, gross food and must), is dirty and overall disgusting. The rooms/bathrooms are dirty and full of hair, vents are covered with a thick layer of dust/dirt and the windows are so dirty you can barely see out of them. We were put... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

What a find! Excellent rooms, location, services, cleanliness, & management. The professionalism is beyond reproach; especially front desk associate Nicole. I would recommend this hotel to anyone visiting Carlsbad. The in-room kitchen is well equip with a microwave, full size refrigerator, mini stove, pots & pans, utensils, sink to wash dishes, & et. al. ...all the conveniences of home. For... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

I want to thank you for taking the time to write such a great review of our hotel. I am glad that you enjoyed our location, your clean room and our great staff during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We look forward... More 

1 review
5 of 5 stars Reviewed January 9, 2015

My family and I have been staying here for months dues to our neighbors flooding our apartment. Staff is mostly friendly.Sarah is awesome and never is negative even when working holidays alone.Give that lady a raise.William is always helpful and never too busy also Margarita is so sweet with a smile on her face while she cleans.Give her a raise... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

I appreciate you taking the time to write a review of our hotel. It's great to hear that you enjoyed the service provided by our great staff. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our... More 

1 review
5 of 5 stars Reviewed January 7, 2015

The rooms here are clean and updated. The service is extraordinary and they make you feel welcomed. It's a very good location surrounded by restaurants and very close to the beach. I will continue to stay here.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for your great review of our property. It's great to hear that we provided you with excellent service and that you enjoyed your clean, updated room. It is also great to read that the location is so convenient for you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the... More 

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