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Extended Stay America - San Diego - Carlsbad Village by the Sea

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1050 Grand Avenue, Carlsbad, CA 92008
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1 room 1 adult
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Extended Stay America - San Diego - Carlsbad Village by the Sea
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114 Reviews from our TripAdvisor Community

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Oceanside, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 11, 2015

Do not bring your family or kids here. There is the ongoing smell of maijuan inside the hotel. I was approached by a man to be a prostitute and he was stocking me. I visualized several drugs deals going on in the parkinglot while walking my dog. I watched people dumping things in the outside trash (a large amount) then... More 

Helpful?
1 Thank Kelly G
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 6, 2015 via mobile

I stayed here September 23rd to 30th. I'll admit, the negative reviews worried me a little, but I'm glad I took the chance. I had a great stay. My room was very clean and quiet. The staff were always friendly and helpful. I even asked for a late check out the day I was leaving and that wasn't an issue.... More 

Helpful?
1 Thank Verity C
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you so much for posting a review of our property. I’m thrilled we were able to exceed your expectations! I truly appreciate your kind comments about our friendly staff and quiet atmosphere. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Temecula, California
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 28, 2015

My wife and I had one night in Carlsbad and were looking for an inexpensive clean hotel near the event we were attending. We had never stayed at an extended stay before but the price was reasonable and we thought it was only for one night so we booked it. We arrived late from our event, 10PM we checked in... More 

Helpful?
Thank bushfamily
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about your experience. Please know that guest safety is our first priority, and I will be taking steps to ensure that your experience is not repeated. Additionally, I will be reviewing our cleaning and... More 

Oak Hills, California
2 reviews
1 of 5 stars Reviewed September 14, 2015

I stay at this hotel frequently. I checked in on September 11th 2015and was supposed to leave today on September 14 2015. I left yesterday afternoon on September 14th 2015. I was very dissatisfied with your hotel this stay. I requested cooking utensils both days I was there and was told " they would get them to me right away."... More 

Helpful?
Thank Jennifer M
San Diego
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 5, 2015

Front desk clerk went missing, turns out they had to go to bank, only maint. man to stall while people were waiting to check in and other needs. Also another time front desk clerk was doing hotel laundry in room behind office running back and forth trying to take care of guests. Twice ran out of pool towels, our first... More 

Helpful?
Thank 88g
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was not to your expectations. In response to your feedback, I will make sure we are reviewing our cleaning and front desk procedures. I am grateful for the feedback you provided... More 

Chico, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 21, 2015

My mother-in-law booked this for a four day stay and I have to say that much to my surprise it was very nice, very clean and the staff went out of their way to help, our fridge did not get cold and they had someone come and take care of it that day for us, the pool area was very... More 

Helpful?
Thank AngelaandAriel
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

The team and I appreciate your kind remarks. We appreciate you letting us know about the maintenance issues you experienced. We are sorry for this issue, but are happy to read that we provided you with a resolution quickly and that you had a positive stay overall. The staff and I would like to thank you again for posting your... More 

Calgary, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 21, 2015

We stayed here while visiting Lego Land and other nearby attractions. It was clean, priced well, and had excellent service. We wound up extending our stay here rather than changing hotels later in our trip.

Helpful?
Thank clintclarkson
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. We are so happy to hear that you found our hotel to be a great value! I truly appreciate your comments regarding our comfortable rooms and friendly customer service. The staff and I would like to thank you again for posting... More 

Glendora, California
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 17, 2015

We stayed in this hotel for couple nights. It's quite an old hotel, but it gave good value of your dollars. It's very good for small family especially with small kids. Every room has a small stove, microwave and fridge. So we do need to worry about keeping kids' foods and milk and warming them up at anytime and very... More 

Helpful?
1 Thank Steve H
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad you enjoyed our fully equipped kitchens and our reasonable rates. Once more, thank you for posting your review. We look forward to having you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2015 via mobile

No matter how much planning you do ahead of time, are ready at check in with your confirmation and all, they still overbook rooms!!! We had checked in with hotel staff to let them know we were in town, confirmed our room type, came back later at night to check in and of course they had overbooked! Given our room... More 

Helpful?
1 Thank rosie b
Palm Springs, California
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 23, 2015

The room was clean and everything in it worked. The bathroom was musky and our room was directly across from the freeway so it was very loud. Within walking distance to the beach, shops and dining. The kitchen is not equipped with any equipment but you can borrow some supplies from the front desk. This is a pet friendly hotel.... More 

Helpful?
1 Thank Jackie R
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