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Hilton Grand Vacations Club at MarBrisa

#23 of 37 Hotels in Carlsbad
GreenLeadersSilver level
5500 Grand Pacific, Carlsbad, CA 92008
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Hilton Grand Vacations Club at MarBrisa
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Hilton Grand Vacations Club at MarBrisa
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540 reviews from our community

Traveler rating
    248
    154
    72
    40
    26
See reviews for
301
152
9
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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There are newer reviews for Hilton Grand Vacations Club at MarBrisa
See the most recent reviews
Ardsley, New York
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 18, 2012

I was very impressed with the service. The manager Jorge, is amazing!. He is low keyed but right there when you need him. For example, when we wanted to go to the beach, as the location is quite a plus, and the resort did not have any beach chairs or beach umbrellas, Jorge made sure that two chairs were purchased... More 

Was this review helpful? Yes 2
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi Ronales, Thank you for reviewing Hilton Grand Vacations Club at MarBrisa. We're pleased to hear that Jorge was able to help you out throughout your trip and will certainly pass along your kind comments. Our location is perfect for families whom wish to visit Legoland as well as those who want to just relax and enjoy their vacations. We... More 

Berwick upon Tweed, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2012

Despite some of the review I have read for this resort, this is an excellent vacation property. Accomadation was a good size and everything was clean and tidy on our arrival. Property is very well maintained and staff are freindly and attentive. No pushy sale pitch which was apleasent change. Would benifit from more on site facilities which are in... More 

Was this review helpful? Yes 1
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi IzzysDad, Thank you for sharing your feedback on Hilton Grand Vacations Club at MarBrisa. The quality of our guests' experiences is of the utmost importance and we are pleased to hear that you were happy with our accommodations and the cleanliness of our resort. We look forward to serving you the next time you and your family are in... More 

Towanda, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2012

The staff was outstanding, very helpful and informative, no high pressure review requested, units were very clean, well stocked, area very quiet and grounds well kept. Nice stepping off resort. Visited Joshua Tree National Park - wonderful - and other local attractions. Old Town San Diego was a treat with both free parking and free exhibits including a wonderful blacksmith... More 

Was this review helpful? Yes 1
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi TravelingLady18848, Thank you for sharing your experience at Hilton Grand Vacations Club at MarBrisa with us. We're glad to hear that you enjoyed your stay with us as well as visiting Joshua Tree National Park, Old Town San Diego and the wineries in Temecula. We hope to have you back again soon! More 

Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2012

Before coming to Marbrisa, I read reviews complaining about things like a small pool, noise, poor staff, or other trivial things like lack of a full scale waterpark. I was pleasantly surprised to find that the resort is an excellent place to stay and that the poor reviews were quite nit picky. The pool is not small. Based on some... More 

Was this review helpful? Yes 1
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi MinnGuy007, Thank you for reviewing Hilton Grand Vacations Club at MarBrisa. Guest services, cleanliness, and accommodations are just some of our resort's highest priorities. We are thrilled to hear that you enjoyed your stay. Our staff is always on site, ready and willing to assist you at any time. We thank you for your recommendation and look forward to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 5, 2012

As a Hilton Grand Vacation Club owner, I was very disappointed by my 8-night visit to the MarBrisa, August 25-September 2, 2012. I have traveled many times to HGVC Club properties, but this was the first time that I did not absolutely love the resort or activities (and the four other family members who traveled with me, and who have... More 

Was this review helpful? Yes 2
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi Jackster89, Thank you for reviewing Hilton Grand Vacations Club at MarBrisa. We apologize for the dissatisfaction throughout you and your family's stay, as this is not the experience we strive to provide for our guests and members. It is the resort's priority to make sure that our guests are accommodated in a timely fashion as well as able to... More 

Los Angeles
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 4, 2012

Once again, Hilton Grand Vacation Club scores with a fabulous resort. I really loved its sister site down the street, Grand Pacific Palisades, and did not know what to expect from this one. Marbrisa's lay-out is sprawling and not very centralized. It's under construction so I can't wait to see the finished resort. In any event, we stayed in a... More 

Was this review helpful? Yes
San Diego
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed September 2, 2012

This is our first year to use our membership and we brought our family. Even though we live in San Diego, this is a great get-away place with lots to do for the grandkids. Except for lack of elevators and a bit of a walk to the pool, everything is very nice. We will look forward to staying next year!

Was this review helpful? Yes
PALM DESERT
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2012

Perfect weather, perfect location, perfect room with a perfect view of the pacific ocean! Home away from home, love coming here! Love having an oven to bake cookies too! Laundry is not in room but close by. No elevators to top and bottom floors and parking in the overflow lot makes for getting some unexpected exercise! Rooms are quiet and... More 

Was this review helpful? Yes 2
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi NANCY S, Thank you for writing a review on TripAdvisor regarding your stay with us here at Hilton Grand Vacations Club at MarBrisa! We love that your entire trip was perfection and that you enjoyed your vacation. We hope to have the pleasure of welcoming you back soon! More 

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2012

Booked a HUGE unit and was very pleased. Much better stocked than other HGVC resorts. Even with a resort full of families and kids, we heard no noise in our unit--which was next to the pool! Staff was very attentive and polite. Any needs/requests/questions were addressed immediately. GREAT stay!

Was this review helpful? Yes 1
Silverado, California
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 28, 2012

Marbrisa property is nice but it is really built like a motel with very nice rooms. The rooms open to outdoor walkway and there are no elevators at the 6 buildings. We had a 1BR+ which means your extra points paid will get you the 3rd floor. Alot of stairs coming and going. You can access the parking lot from... More 

Was this review helpful? Yes 2
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi OCVinny, Thank you for reviewing Hilton Grand Vacations Club at MarBrisa. We regret to hear about the noise you were experiencing while staying in your room as well as the cleanliness of the grills. We will certainly take a look into these concerns. We appreciate your kind words regarding Lindsey and will be sure to pass along the nice... More 

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