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Hilton Grand Vacations Club at MarBrisa

3.5 of 5 5500 Grand Pacific, Carlsbad, CA 92008
#24 of 34 hotels in Carlsbad
435 Reviews 4 of 5 stars
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Hilton Grand Vacations Club at MarBrisa
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Hilton Grand Vacations Club at MarBrisa
  • Overview
  • Reviews (435)
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435 people have reviewed this hotel

Traveler rating
    202
    125
    58
    32
    18
See reviews for
239
123
9
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
San Jose, Ca
Top Contributor
51 reviews 51 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights and I wanted to stay longer, because we really enjoyed our stay and everything was beautiful! We had very limited intearction with the staff, but they seemed very nice.We had a 1 Bd. in one of the newer buildings, 58, I think, overlooking the pool from the front door. The unit was beautifully decorated... More

Was this review helpful? Yes
Rochester, Michigan
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

First of al, we wanted to stay at the Pallisaides and told they would check on availability. After several more phone calls, we were told it as full and we had to stay at MarBrisa. Other items were promised on the phone, but were not delivered. Room was on the lower level with no elevator! Therefore, we had to carry... More

Was this review helpful? Yes
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi Curtis O, Thank you for providing us with your feedback. We are truly sorry to hear about your experience while staying with us. We will definitely share you concerns with our team and work to provide our guests with better experiences. We invite you to contact us at jogarcia@gpresorts.com. One of our representatives will be in touch with you... More

Massachusetts
Top Contributor
63 reviews 63 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room was a nice standard Hilton room with a little kitchenette. Nice pools, nice staff, nice restaurants - but is it a really special resort experience? No. Perhaps a nice place to take the grand kids for a day at the pool, or have a business meeting, but honestly I expect a little more from a 'grand resort'. This... More

Was this review helpful? Yes
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi lhq, Thank you for your feedback. We apologize that we did not meet your expectations. We would love to learn more about your experience so that we may work with our team to provide better service in the future. Please contact us at jogarcia@gpresorts.com. Thank you for all your time. More

Palm Springs, California
1 review
4 of 5 stars Reviewed 6 days ago NEW

Enjoyed the closeness and back entrance to Legoland. Great activities and restaurant 20/20! The Hilton employees were excellent in customer service (as usual). Close to the beach, great fun room for the kids!

Was this review helpful? Yes
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hello Kristin S, Thank you for providing us with your review. It is great to hear that you enjoyed our location and that our staff provided you with great service. We hope you come back soon for another visit. Till next time! More

halifax
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from 10 days at the HGVC MarBrisa. We had a one bedroom suite in the the newer section, building 69. I had called and requested to be in this location as I knew from other reviews that this section had a washer and dryer and was not close to Legoland. We had a lovely pool view and... More

Was this review helpful? Yes 4
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hello jacobh, Thank you for providing us with your review. We're happy to learn that you were very content with your accommodations. We will definitely share all your concerns with our team and work to provide better service in the future. We also hope to have the opportunity to welcome you back for a much more pleasant stay. Thank you... More

Oakhurst, California
1 review
2 of 5 stars Reviewed 1 week ago

We stayed at this location to hear the presentation to become hilton vacation members. The one bedroom suite was nicely furnished with a great first impression but as we stayed for our two day getaway, we found mold in the shower, leaky kitchen faucet and no washer/ dryer in the suite like the sample condo viewed . The presentation took... More

Was this review helpful? Yes
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi Greg N, Thank you for providing us with your feedback. We also want to thank you for attending our timeshare presentation. We are sorry to hear about your experience and invite you to share your concerns with our team at jogarcia@gpresorts.com. One of our representatives will be in touch with you shortly. Thank you for all your time. More

Villa Park, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is a great place if you are visiting LEGOLAND. It is also close enough to San Diego , a city hat has a LOT of nice places to visit. Zoo, Balboa Park, Sea World, USS Midway, Coronado, and etc.

Was this review helpful? Yes
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hello Robert B, Thank you for providing us with your review. It is great to hear that you found our location close to all the attractions you visited. We hope you come back soon for another visit. Till next time! More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been owners with Hilton for 15 years and were disappointed because the property is not as nice as those in other parts of the US or Mexico. Our grand daughter loved Legoland and the pools at the resort. My husband enjoyed the golf course which was nice and very affordable. We will probably go back because the location... More

Was this review helpful? Yes
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hello Readprof, Thank you for providing us with your review. We apologize that we did not meet your expectations. We would love to make your future stays more enjoyable, please let us know if you encounter any concerns during your next visit. Our staff would be more than happy to assist you. Till next time! More

Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Do whatever you can to avoid this place. We attended as part of the Hilton Grand Vacations Timeshare Presentation which was extremely informative and helpful; however, that was the best part of the trip. First and foremost, the smoke/firm alarm went off every time we showered; despite notifying management, the problem persisted. Second, despite notifying management we were traveling with... More

Was this review helpful? Yes 1
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hi Smujd2004, Thank you for your review. We truly appreciate you providing us with your feedback. We are sorry to hear of your experience and want to apologize that our staff did not provide you with the assistance needed to make your stay more enjoyable. Furthermore, we encourage you to contact us at jogarcia@gpresorts.com with your concerns. We hope to... More

florham park, nj
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are going to Legoland, I'm not sure why you wouldn't stay here...Being a Grand Vacation Club owner - the walk directly into the park is perfect. Our children are too old for the park, but if we had kids that age, what a treat! There are a lot of great restaurants in Calsbad and the beach is not... More

Was this review helpful? Yes
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Hello gnptravel, Thank you for providing us with your review. We apologize that we did not meet your expectations. We would love to make your future stays more enjoyable, please let us know if you encounter any concerns during your next visit. Our staff would be more than happy to assist you. Till next time! More

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Additional Information about Hilton Grand Vacations Club at MarBrisa

Address: 5500 Grand Pacific, Carlsbad, CA 92008
Location: United States > California > Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Grand Vacations Club at MarBrisa 3.5*
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Also Known As:
Hilton Grand Vacations Club At Marbrisa Hotel Carlsbad

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Amenities

Hotel Style
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Number of rooms
128

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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