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Hilton Grand Vacations Club at MarBrisa

#23 of 37 Hotels in Carlsbad
GreenLeadersSilver level
5500 Grand Pacific, Carlsbad, CA 92008
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Hilton Grand Vacations Club at MarBrisa
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Hilton Grand Vacations Club at MarBrisa
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554 reviews from our community

Traveler rating
    254
    156
    76
    40
    28
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308
157
10
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

We found Marbrisa transformed into a large resort after we had purchased our time share apartment seven years ago. With such growth, new facilities like a new large pool, gazebos and new jacuzzis were added and new apartments are under construction to a total of more than a dozen buildings! The size of the complex,and the distance from the main... More 

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Clovis, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Nice place but no elevators. Prepare to carry all of your luggage. Prepare to lug all of your stuff upstairs. Not kids friendly at all. Good for retirees with no kids. Beautiful location. I would not bring my kids here. Go to Palisades.

Review collected in partnership with Hilton Grand Vacations

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Oklahoma City, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel, loved the location, hotel was very clean and we felt very welcomed! I would definitely go back again. Hotel staff was very nice and the girl at the desk was very helpful and kind. Loved the hotel!

Review collected in partnership with Hilton Grand Vacations

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Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Check In We called ahead and had asked for a top floor unit. They said there were none available. When we checked into our unit, the carpet was filthy dirty with numerous dark stains everywhere. So we went back to the front desk and requested a different unit. Surprise, surprise, they found us a top floor unit. When we got... More 

Was this review helpful? Yes 1
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

I appreciate your valuable feedback and am extremely disappointed that our numerous checks and balances to ensure that we prepare your suite in "like new" condition failed. I assure you we take delivering an exceptional product extremely seriously and I will be following up with my team to take corrective action immediately. We did have a few ducks at the... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was just OK. I have certainly stayed in worse, but honestly with the Hilton brand/name, it should have been in better condition and better service could have been provided. The location is very convenient to Legoland and other parks in the area as well as other great cities to check out.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

Thank you for your feedback and I am extremely disappointed that your stay was just OK as our goal is not just to meet expectations but exceed them. Customer service is the most important part of our Resort which can truly set the stage for a great vacation and I apologize that we missed the mark in this area. My... More 

Park City, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have stayed here several times and it is always a pleasure....we love the proximity to shopping, restaurants and best of all the beach....love this place and we will return again. My family met us at Legoland and we also experienced the nearby aquarium. Our weather was perfect and we beat the maddening crowds of summer. Picked... More 

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
Paradise03Carlsbad, General Manager at Hilton Grand Vacations Club at MarBrisa, responded to this review

And we never want that to change. Nothing makes me happier than learning about our Owners enjoying their valuable vacation time here at MarBrisa. I am so glad that we are able to provide you with those valuable get aways to enjoy time with family and friends which is what matters most in life. Hope to see you again soon... More 

Nashville, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I along with my 2 married daughters, their husbands and 2 grandchildren scheduled a stay at Hilton Grand Vacations (Marbrisa) in Carlsbad, CA. The staff there were polite and helpful. That's about the only positive thing I can comment on. We reserved a 3 bedroom suite to stay 7 days so we could enjoy the attractions in... More 

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 4
Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for four nights in one of the newly renovated studios. Renovated units very nice with upscale furnishings, roomy with balcony. Newly renovated buildings have new elevator. Great location with lots to do in Carlsbad and 35 minute drive to San Diego. Five minute drive to public beach. Walk from your room directly into LEGOLAND. Common areas nice with pool,... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a great 9-day stay at HIlton Grand vacation's MarBrisa Resort overlooking LegoLand. the resort is being expanded and the newer sections have incredible, family-friendy pools and entertainment areas. A quick day-trip to San Diego on the Coaster was fun and inexpensive. We'd definitely stay at MarBrisa again upon returning to the area.

Review collected in partnership with Hilton Grand Vacations

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NEW YORK, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice there are just a few things lacking, like an onsite restaurant and gift shop/market place. But it's clean and the personal are very nice and helpfull. The 20/20 restaurant located in The Sheraton Hotel is very good.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
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