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Hilton Garden Inn Carlsbad Beach

#14 of 37 Hotels in Carlsbad
GreenLeadersSilver level
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6450 Carlsbad Blvd, Carlsbad, CA 92011
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Hilton Garden Inn Carlsbad Beach
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782 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Amazing service.. Rooms were always cleaned nicely. Bedroom was spacious and bed was very comfortable. nice desk area for work, it allowed me to do some work remotely. Gym was very nice, had all the machines that I needed. Breakfast was amazing

Was this review helpful? Yes
UltimateServiceGuru, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this review

Dear Guest, Thank you for your recent stay with us. We are happy you enjoyed your stay with us and were able to utilize our amenities while here. We look forward to having you back with us soon. Sincerely, Regie Brown General Manager More 

Sarasota, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great Staff, very helpful. Got great deal and upgraded our room. Came without a reservation and accommodated for 3 extra days on a fully booked hotel. Very appreciative. Great beach access. Great for working out and jogging. Great breakfast with staff Chefs! They are true artists and take pride in their creations.

Review collected in partnership with Hilton Garden Inn

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Marana, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My wife and I have been big Hilton fans throughout the years and although we liked the location of the hotel, the two evenings we were there were long and nearly sleepless due to the constant overwhelming cacophony of loud, unsupervised children. It was well after 9:00 pm and the after two complaints, the front desk either couldn't or wouldn't... More 

Was this review helpful? Yes 1
UltimateServiceGuru, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this review

Dear Guest, Please accept our deepest apologies for any inconvenience you experienced during this past stay. We did have a larger than usual amount of children at our hotel during your stay. As our proximity to LEGOLAND is so close and we offer a complimentary shuttle to LEGOLAND, this is the reason we had more kids than expected. Please feel... More 

Roseville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Unfortunately we left behind a valuable watch, believe it was on the sofa bed and fell into the mechanism. Called and spoke with Jacob twice refered us to housekeeping left message. Called again twice and got the same advice. Today refered to housekeeping/lost and found and was give the promise of a call back withing twenty minutes. Its been hours... More 

Review collected in partnership with Hilton Garden Inn

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San Diego, California
1 review
2 of 5 stars Reviewed 1 week ago

My first room smelled like mold and I felt like the desk clerk knew that and was trying to fill his crappy rooms. Then my next room was overlooking the ac unit which ran all night. I learned this when I opened the sheers...and the plastic wand fell off in my hand. My credit card alerted me that I was... More 

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Tucson, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel needs work, and staff needs better training in handling customers. Toilet backed up and staff did nothing to accommodate us with another room and or rate change. Will never stay here again for the price it was too expensive!

Review collected in partnership with Hilton Garden Inn

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UltimateServiceGuru, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this review

Dear Guest, Please accept our apologies for any inconvenience you experienced during your stay. Please know we take pride in our customer service and we clearly did not meet your expectations this past visit. Please feel free to contact me directly as I would be happy to speak with you personally. Sincerely, Regie Brown General Manager More 

Danbury, Connecticut
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean room with ocean view... though the view was kind of limited due to small windows and first floor location. They should have built balconies on that building! Location is good, nice area to walk along the beach. Walking into the village is possible, but a good long walk. We had a problem with housekeeping which was rectified swiftly... More 

Was this review helpful? Yes 2
Clifton, United States
1 review
4 of 5 stars Reviewed 1 week ago

This a comfortable and quiet hotel in a great location. Walking across the street to get to the beach was a great plus. There is a little hill to navigate but it looks much more intimidating that it actually is. Then again, you can sit up top and enjoy a great view.

Review collected in partnership with Hilton Garden Inn

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Valencia, United States
1 review
1 of 5 stars Reviewed 1 week ago

They gave my room away because there system allows for going back in time booking. Don't stay in room 326 it's next to the Laundry room which they like to start at 3 AM your sure not to get any sleep for hours. The room is straight out of the 60's. They have an updated Lobby, and the Location is... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
UltimateServiceGuru, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your experience. Please feel free to contact me personally as we do not have any laundry facilities located where your room was located and are working to find... More 

Alta Loma, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Accommodations were great, however I requested an e-mail copy of my check-out invoice~~STILL waiting for it. I checked my credit card and found that they overcharged me for my stay. No one has had the decency to return my call or respond to my e-mail regarding the issue. VERY disappointed!

Review collected in partnership with Hilton Garden Inn

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