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All 4 Capitola hotels

BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

3.5 of 5 Hotel   |   1435 41st Ave., Capitola, CA 95010
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92%
Ranked #1 of 4 hotels in Capitola
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Amy M Sacramento, United States
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256 people have reviewed this hotel

Traveler rating
    165
    67
    15
    6
    3
See reviews for
100
77
15
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Sacramento, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed here 2 nights for the Wharf to Wharf race. The hotel is about a mile from the finish line in Capitola Village (easy walk) and super close to Whole Foods and other eating places. It's also right down the street from the Capitola Mall. It's a great alternative to staying in super busy Santa Cruz. Taxi to the... More

Review collected in partnership with Best Western

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Amy, I'm glad that our location in relation to the finish line for the Wharf to Wharf race was convenient for you. We'll look forward to seeing you for next year's race. Kindest Regards, Jason More

Chicago, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I found this Best Western Plus online. Never knowing exactly what to expect when doing so, I must say I was pleasantly surprised. A friendly, clean, and restful hotel, located a short walk/drive from restaurants and necessary business. Very delightful and convenient, the desk staff, along with housekeeping definitely make this a great destination hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Paul, Thank you so much for the kind words about your stay with us. I'm glad you were pleasantly surprised by our hotel and staff. We will look forward to your next visit. With Hospitality, Jason More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Great place to stay. Friendly staff. clean, quiet with a typical best western breakfast. Close to bike rentals, short walk to the beach, and restaurants. Had my 18 and 23 year old and we were quite comfortable with two queens. Separate sink and fridge and microwave.

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Brenda, I'm so happy that you found our rooms to be comfortable. We do pride ourselves on being extremely family friendly and try to provide the most relaxing atmosphere we can. We hope to see you again soon. Kindest Regards, Jason More

Folsom, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We really enjoy visiting Capitola and we always stay at this hotel. We have always received great service and really good amenities. We took advantage of the pool and hot tub and continental breakfast. The rooms are nice size and the beds are comfortable. The hotel is in a great location and there is plenty of parking. In a town... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Aimee, I am glad to hear that your family continues to enjoy our property and the convenience of our location. Be sure to contact us directly for your future reservations, we look forward to your return. With Hospitality, Jason More

Rodeo, California, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The BEST hotel ever! The customer service is supreme and they truly do make you feel like family. I and my family have stayed here many, many times. My parents live in the area and the hotel has been convenient when having to come down to visit them or help take care of them when they've been ill or had... More

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Joan, Thank you so much for your kind words. Our staff really does try to uphold and represent the fact that we call ourselves the "Friendliest Staff By-the-Sea". Your feedback is very much appreciated as is your continued loyalty. We look forward to the next opportunity to welcome you home. With Sincere Hospitality, Jason More

Atherton, CA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Service and all other important considerations were excellent. The only negative was pillow size. They are way too small to provide a comfortable night's sleep. Would suggest they be twice the size offered. Pillow size has been an issue at other Best Western facilities.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Jim, Thank you for taking the time to share your experience at our hotel. I'm glad to hear that found our hotel and service excellent. I do understand your comments about the pillows and we did recently add a pillow type so that when you are here you have both pillow types available on your bed. I do have to... More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in Capitola one night as part of a California road trip vacation. Had a huge room for a family of 4 with 2 bathrooms, 3 large beds and a sofa bed. Very helpful staff, nice cookies and breakfast, pool with hot tub, and even did laundry that night across the hall.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Beth, Thank you for making us one of the stops on your road trip. The suite that you stayed in is one of our most popular rooms for exactly the reason you described. It is great for families that don't want to split into two rooms. If you ever make back to California we would love to accommodate your family... More

Hartford, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because of its easy access to the highway and close location to Santa Cruz Harbor for a fishing charter. Rooms were clean and comfortable. We were happily surprised that housekeeping had cleaned our rooms before noon after coming back from a very early 1/2 day fishing charter. Staff was friendly and helpful, and continental breakfast was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Daniel, I'm very pleased to hear that you enjoyed your time with us. I hope your fishing trip was a successful one. We will look forward to your next visit. With Hospitality, Jason More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My last stay in this hotel was horrendous. It was the worst experience encountered in any hotel stay. I reserved a room during the Blues Festival. Room was ok, but there was a soccer tournament in the area with many families staying in the hotel over the weekend. Noise level was unbearable with children loudly running through the halls at... More

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dear Sharon, I am truly sorry for your experience with us over Memorial Day Weekend. As you know from your previous visits, this is most definitely not normal for our hotel. You definitely were not the only guests that weekend that were effected by the soccer teams staying here. That soccer tournament takes place every Memorial Day Weekend and we've... More

Mariposa, California
Top Contributor
54 reviews 54 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a king and were given a lovely room. There was a separate sitting area with a sofa, chair, fireplace, mini fridge, microwave. The bedroom area also had a very comfortable chair with a reading lamp. The bathroom was nice sized and there was an additional sink with granite counter in the sitting area. Nice closet and full length... More

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Suzette, I'm glad that you enjoyed the complimentary upgrade to one of our mini-suites. We do like to offer these upgrades when they are available. Sounds like you enjoyed your time at the Shadowbrook, it is one of my personal favorite restaurants. Thank you for taking the time to share your experience at our hotel. We look forward to your... More

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Additional Information about BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

Address: 1435 41st Ave., Capitola, CA 95010
Phone Number:
Location: United States > California > Capitola
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites 3.5*
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Also Known As:
Best Western Plus Capitola By-The-Sea Inn And Suites
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Capitola
Capitola Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our "Best of the Best" award-winning hotel is only eight blocks from quaint Capitola Village, California's oldest seaside resort, and three miles from the Santa Cruz Beach Boardwalk & Santa Cruz Wharf. We are at the center of a vacationer's paradise. Stroll through art galleries, antique shops, local wineries and majestic redwood forests. Observe the migration of elephant seals, gray whales and Monarch butterflies. Miles of beaches offer world-class surfing, fishing, boating and kayaking. ... more   less 
Number of rooms
54

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