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All 4 Capitola hotels

BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

3.5 of 5 Hotel   |   1435 41st Ave., Capitola, CA 95010
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92%
Ranked #1 of 4 hotels in Capitola
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
Sharon B
  • Reviews (248)
  • Photos (41)
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  • Room tips (28)
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248 people have reviewed this hotel

Traveler rating
    160
    64
    15
    6
    3
See reviews for
96
76
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
1 review
3 of 5 stars Reviewed today NEW

My last stay in this hotel was horrendous. It was the worst experience encountered in any hotel stay. I reserved a room during the Blues Festival. Room was ok, but there was a soccer tournament in the area with many families staying in the hotel over the weekend. Noise level was unbearable with children loudly running through the halls at... More

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Mariposa, California
Top Contributor
54 reviews 54 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a king and were given a lovely room. There was a separate sitting area with a sofa, chair, fireplace, mini fridge, microwave. The bedroom area also had a very comfortable chair with a reading lamp. The bathroom was nice sized and there was an additional sink with granite counter in the sitting area. Nice closet and full length... More

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Suzette, I'm glad that you enjoyed the complimentary upgrade to one of our mini-suites. We do like to offer these upgrades when they are available. Sounds like you enjoyed your time at the Shadowbrook, it is one of my personal favorite restaurants. Thank you for taking the time to share your experience at our hotel. We look forward to your... More

Kingston, RI
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The desk staff provided the best service and best information, which made our stay very enjoyable. When we return we plan to stay in this hotel again. The location of the hotel is good and not far from shopping centers, the village, restaurants and access to major highway.

Review collected in partnership with Best Western

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Maduraibound, I'm so happy that staff was able to be helpful and informative. We do pride ourselves on being the "Friendliest Staff By-the-Sea". We can't wait for a chance to welcome you back to your home away from home. With Hospitality, Jason More

chico, United States
1 review
5 of 5 stars Reviewed 1 week ago

clean, friendly and quiet. nice pool area, close to dining and just a perfect place to stay. we booked a suite and for the money it was well worth it. Great coffee that was always fresh. the breakfast was your average hotel continental, but with a family it was beneficial.

Review collected in partnership with Best Western

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Ronnie, Thank you for taking the time to share your experience at our hotel. I'm pleased to hear the you found us to be the "perfect place to stay". We look forward to the next opportunity to welcome you back. Kindest Regards, Jason More

Roseville, Ca, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

For the past 10 years, we have stayed at this hotel when we visit Capitola. Which is at least once or twice a year. Clean, comfortable, kids love pool, walking distance to restaurants, accommodating staff.

Review collected in partnership with Best Western

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Lensi, Thank you so much for your continued loyalty. It is our pleasure to continue to welcome you home. Be sure to call us directly when you book your next reservation, we look forward to the next opportunity to provide you with the "best service by-the-sea". With Hospitality, Jason More

Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is clean and the rooms are a nice size. The bathroom is fine and clean. The breakfast is not very good. "Vending-machine-breakfast". Grab a roll in plastic and get a cup of coffee and find a table somewhere. That is below average. The service at the counter is pleasant and helpful.

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

zappy, I happy to hear that you were pleased with out hotel. I do apologize that our breakfast offering was not to your liking. For a hotel that does not have a full commercial kitchen, and therefore cannot cook food to order, we try to offer a good variety. From the fresh baked pastries from a local bakery, to the... More

clayton,california
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is a very nice property and well worth a stay when in Capitola. Good value, great location an friendly knowledgeable staff. Overall very nice experience..... Definitely would stay again when in town....

Review collected in partnership with Best Western

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

sunnesolai, Thank you for staying with us. We hope you enjoyed your time in Capitola. Come back again soon, there is lots to do in the area. Kindest Regards, Jason More

San Diego, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My daughter attends UCSC so I like to stay in Capitola close to shopping, restuarants and the beach. This location is wonderful and close to the hwy. The rooms are updated and very clean. It is quiet and the beds and pillows are amazing. I also enjoy their breakfast and warm chocolate chip cookies. Everyone is very friendly and inviting.... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Desiree, Congrats on your daughter going to UCSC. It's a great school. We definitely are happy that you enjoy staying with us whenever you visit her and we look forward to seeing you over the next couple of years. With Hospitality, Jason More

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very well-kept property, with friendly, helpful staff, in an excellent location. We found our room quiet, although one of the other guests we met in the parking lot complained of excessive street noise. The rooms are quite spacious for the price, with a nice little sitting area, and the beds are comfortable. The patio gardens are lovely... More

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

jnna95, I'm so pleased to here that you found our little hotel comfortable and convenient. We hope you get a chance to return soon. With Hospitality, Jason More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I love the friendly front desk clerks they always accommodate our stays. The area is perfect, for anything you need close by. I Luv the remodel breakfast area =) We will be seeing you again this summer....

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Alicia, Thanks for continuing to stay with us. I hope the birthday celebration was fun. We'll see you again soon. With Hospitality, Jason More

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Additional Information about BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

Address: 1435 41st Ave., Capitola, CA 95010
Phone Number:
Location: United States > California > Capitola
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites 3.5*
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Also Known As:
Best Western Plus Capitola By-The-Sea Inn And Suites
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Capitola
Capitola Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our "Best of the Best" award-winning hotel is only eight blocks from quaint Capitola Village, California's oldest seaside resort, and three miles from the Santa Cruz Beach Boardwalk & Santa Cruz Wharf. We are at the center of a vacationer's paradise. Stroll through art galleries, antique shops, local wineries and majestic redwood forests. Observe the migration of elephant seals, gray whales and Monarch butterflies. Miles of beaches offer world-class surfing, fishing, boating and kayaking. ... more   less 
Number of rooms
54

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