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BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

3.5 of 5 1435 41st Ave., Capitola, CA 95010
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Certificate of Excellence 2014
BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites
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BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites
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306 reviews from our community

Traveler rating
    196
    82
    19
    6
    3
See reviews for
120
96
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Placerville, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an excellent hotel. You are close to everything. The beach, movies, places of all prices to eat at, and the mall, and the Village of Capitola. We love the staff and feel so welcome. It's also close to the City of Santa Cruz. Pizza My Heart is a fun place to eat at.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice. Extremely helpful staff. Room was nice and clean. The bed was REALLY comfortable Great breakfast room with large selection of food items. I will definitely stay there again. I enjoyed reading the newspaper in the courtyard on their comfy furniture.

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dear Charlyn, Thank you for sharing your experience with us here in Capitola. We all very much appreciate your kind words and we will continue to provide the level of service you experienced at our hotel. We will look forward to your next visit. With Hospitality, Jason Raney More

Red Deer, Canada
1 review
5 of 5 stars Reviewed 1 week ago

First appearances were great was very clean, staff was most friendly. Rooms were clean and attention to detail was perfect. Nice large rooms. Hot tub was great close to many shopping opportunities even a movie theater.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dear Gough P, I am so happy to hear that you enjoyed our property and the high standards that we hold ourselves to in regards to cleanliness and service. I always try to communicate to the staff that there are a lot of hotels that provide a nice property that is well maintained, but what sets us apart is that... More

El Dorado Hills, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

We were on a car trip from Southern California to home in Sacramento. Stopped here because we love the Shadowbrook Restaurant. This hotel is clean and the rooms are nice, free parking and the staff are very nice and really helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Julia, I completely understand why the Shadowbrook alone was enough of a reason for a small detour on your trip home. And as we are conveniently close to them, we would love to be your regular place to stay when you find that you have a hankering for some great dinner. We look forward to another opportunity to welcome you... More

Walnut Creek, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall great experience, location, and price. Clean and friendly service, awesome breakfast! And has a pool with jacuzzi! The bed is extremely comfortable, whirlpool in the bathroom made it the perfect room. Clean, modern decor and very central, convenient location to the beach and shops. Will stay here again for sure.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Maria, Thank you for staying with us. I'm glad to hear that you enjoyed your time here. The pool and hot tub are open and heated year round. We'll look forward to your next visit. More

Elk Grove, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful and it's location is perfect. Very close to the Capitola Wharf. The lobby staff were very accomodating. Our room was clean & the dining area was so inviting. Complimentary breakfast was great.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

catherinecbya, I am pleased to hear that our standards of cleanliness and service were very much to your liking. We hope to see you again soon. Sincerely, Jason Raney More

Ann Arbor, MI
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It may not be by the beach, but this Best Western is the best of the franchise I've ever visited. Everything was clean, and there were thoughtful "green" touches like auto-off light switches with built-in night-lights. Mattresses were uber comfortable. This hotel also sports the quietest HVAC I've ever experienced in this class of hotel. The front desk was always... More

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

B Shensky, Thank you for taking the time to share your experience at our hotel. I'm glad to hear that you appreciated our efforts to be Green and conserve wherever we can. We hope to see you again next time you are in the Santa Cruz/Capitola area. With Hospitality, Jason Raney More

Modesto, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I love to stay at the Best Western in Capitola,CA. The same employees are always there to greet us and always tell us "Welcome Home". The hotel is always so clean. We try to get away to this hotel every three months or so. The heated pool and hot tub are always fun to use.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dear Tiauna, Thank you so much for your continued loyalty. We really do mean it when we say "Welcome Home." We hope that you continue to stay with us in the future and we will continue to provide the level of comfort and cleanliness that you have come to expect at our hotel. Kindest Regards, Jason Raney More

California
Top Contributor
64 reviews 64 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and helpful. The room was good, welcoming, beds were comfy, carpets could use a little cleaning. A/C worked, room had fridge & microwave, good internet service. The hotel is centrally located. Not within walking distance to any restaurants. I didn't pay to much attention to breakfast, I didn't see what you typically see at a... More

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

rio2009, Thank you for taking the time to share you pleasant experience at our hotel. You will be happy to know that we just had our carpets cleaned professionally this past Tuesday. They look absolutely fabulous! We will look forward to your next visit to Capitola. Thank you for staying with us. Regards, Jason Raney More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at this hotel numerous times and I have never been disappointed!! The rooms are clean & comfortable! The staff is awesome and always goes the extra mile! Try them...you won't be disappointed!

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Debbie3336, Thank you so much for your continued loyalty. The recognition of our regular guests is always especially appreciated, because they get to experience our continued adherence to our high standards. We wait in anticipation for our next opportunity to welcome you home. Kindest Regards, Jason Raney More

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Additional Information about BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

Address: 1435 41st Ave., Capitola, CA 95010
Phone Number:
Location: United States > California > Capitola
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites 3.5*
Number of rooms: 54
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Also Known As:
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Best Western Capitola
Capitola Best Western

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