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BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

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1435 41st Ave., Capitola, CA 95010
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BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites
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BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites
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388 reviews from our community

Traveler rating
    248
    105
    25
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    3
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151
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Point Richmond, California
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was easy to get to from the freeway and then easy to navigate from to go to downtown Capitola. I personally would have preferred being able to walk to downtown especially since parking is difficult there. Nonetheless, the hotel was clean, comfortable and pleasant. The price was about right for a king size bed and two sink areas.

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San Jose, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

It has everything you need, but, at $340 a night, we expected more comfortable pillows, quieter appliances, and maybe a little something extra. We had to unplug the fridge, it was so noisy. It was a bit noisy off and on throughout the night and into the early morning. As it was, we were close enough to the Esplanade to... More 

Review collected in partnership with Best Western

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Fort Myers, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very nice hotel with great staff. The hotel room seemed a bit worn but was comfortable. The room was clean but not spotless. The continental breakfast was adequate (except the pastries, which were STELLAR). The pool and hot tub were lovely

Review collected in partnership with Best Western

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North Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean place ... nice staff. It was really busy and parking was limited - a first world problem for sure. Overall this is a nice Best Western. Pool was heated, which seems to be getting rarer and rarer at Best Westerns. Seemed overpriced for what you are getting however, but it is the Monterey bay and prices are inflated in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel staff from front desk to housekeeping were very friendly and engaging. Made our children feel welcome at every moment and were very helpful throughout our stay. Would definitely recommend and stay here again ourselves. Location was convenient. Interior decor and upkeep was good, grounds were clean and well kept.

Review collected in partnership with Best Western

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San Clemente, CA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is probably the best managed and operated in the Best Western Hotels. It is beautifully decorated, clean, highly efficiently managed and excellent value. Steve, Blake, Jason, Carman and Christina were all very pleasant and helpful with check in and check out, breakfast, and other managerial assignments. OUTSTANDING OVERALL

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

David L, Thank you so much for your resounding review. It is very much appreciated to have our efforts to operate a clean, comfortable, and welcoming hotel efficiently. We hope you will return to visit soon. With Hospitality, Jason Raney More 

Oceanside, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice place, I stay here every time I am in town. Whether it is for business or pleasure. They always make me feel very welcome and greet you with a cookie. The hotel is very clean and comfortable. One of the best hotels in that town.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Siri C, We are happy to be your home away from home and want to thank you for your continued loyalty. Be sure to book your reservations directly with us by the phone as we like to take special care of our frequent guests. We look forward to your next visit. Warmest Regards, Jason Raney More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I love the Best Western Plus Hotel in Capitola, CA. I never stay any place else when I’m visiting there. The accommodations are beautiful, clean, and very comfortable, and the staff is amazing…everyone! The coffee and food variety is great and the pastries are the best!! Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

933meredithe, I am so pleased to hear that we have become your go to place to stay in the Santa Cruz/Capitola area. Make sure that you are contacting the hotel directly by phone for your future reservations. We do our best to take very good care of our return guests. We look forward to seeing you again soon. With Hospitality,... More 

Placerville, United States
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love staying at this Best Western. It's close to everything and the staff are always great. It's just down the street to surf shops and the Hook and near Pleasure Point for surfing. Also its near the Capitola mall and a cinema.

Review collected in partnership with Best Western

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Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Diane H, As always it is an absolute pleasure having you and your husband stay with us. You are always very kind and respectful to our staff. We hope you have a wonderful summer and can't wait for your next visit. Sincerely, Jason Raney More 

Visalia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

This hotel is one I stayed at almost on a weekly basis for business for 3 1/2 yrs. I've grown to know the staff and have always felt safe and comfortable staying here. It has been about 5 yrs. since I stayed here last and was blessed to see that two of the staff were still there and still treated... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Shea P, We very much appreciate your continued loyalty. Not sure how much you observe, but about 65% of our staff is still remaining from your last stay. That is why you found the same level of service and cleanliness as before. These are the two areas that we focus on and I honestly believe that it shows. We look... More 

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