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All 4 Capitola hotels

BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

3.5 of 5 Hotel   |   1435 41st Ave., Capitola, CA 95010
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Ranked #1 of 4 hotels in Capitola
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
O1519QCandreal
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  • Reviews (266)
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266 people have reviewed this hotel

Traveler rating
    170
    70
    17
    6
    3
See reviews for
109
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This was a terrific last minute find for us when we canceled our camping trip. The hotel placed our two families next to each other and the pool and breakfast where perfect. The beds and rooms were very comfortable and the location is convenient to find. Not close to the beach but an easy drive to Capitola and Santa Cruz.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

O1519QCandreal, I was very happy to hear that you were able to find an opening with us at the last minute. That is a very rare happening in the summer. Thank you for sharing your experience with us. We'll look forward to your return. Kindest Regards, Jason Raney More

Ladera Ranch, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff here make you feel at home the moment you walk in. The rooms are comfortable, and about the best bed anywhere! I enjoyed the breakfast, and the room was quiet and roomy. Great TV, and no problems at all.,

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Sharon, It is always our pleasure to welcome you back home. We very much appreciate your loyalty and look forward to your next visit. With Sincere Hospitality, Jason Raney More

hayward, United States
1 review
5 of 5 stars Reviewed 1 week ago

The reception was superbe. The room was roomy and clean, and quiet. We enjoyed the provided free breakfast. Although the hotel was full there was enough food for everyone to enjoy. Location is easy to find and is close by a shopping center and few resturants. Also a short drive to the beach.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Jasmen/seda, I'm very pleased that you enjoyed your experience with us. From our reception staff to our housekeeping staff, we appreciate the fact that you noticed our efforts and we look forward to welcoming you back. With Hospitality, Jason Raney More

martinez, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

You won't find a better place to stay than Capitola By-the-Sea Inn & Suites. I always spend my birthday there, plus other times throughout the year. It is a pleasure to stay where you get treated like a Queen. Thanks Best Western!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dawn, I'm so happy to hear that you love spending your birthday with us each year. Thank you for continuing to stay with us. We will look forward to your future visits and we will continue to treat you like a queen on your special occasions. Kindest Regards, Jason Raney More

1 review
5 of 5 stars Reviewed 1 week ago

This is the third time we have stayed at the Best Western in Capitola. We absolutely love it here. We stay here anytime we are in this area. Christine and Blake at the front desk are so friendly and welcoming. The hotel is always so clean. We have stayed in three different rooms there and we love them all. The... More

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dear Mason, Thank you so much for your loyalty. It is an absolute pleasure having you stay with us. Be sure to book your reservations directly with us and identify yourself as a return guest. I hope you're having a wonderful summer and we look forward to your next return. With Hospitality, Jason Raney More

Reno, Nevada
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in at this hotel was quick and efficient. Front desk staff was welcoming and friendly. There was not much of a view from our 3rd floor room, we faced the parking lot, but the room was very quiet and clean. The beds were comfortable and we were able to have the window open at night to let in the... More

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

1vacation2, Thank you for taking the time to share your experience at our hotel. I was very pleased to hear that you found our property and our staff enjoyable. We hope to see you again soon. Kindest Regards, Jason Raney More

San Jose, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed several times at this Best Western in Santa Cruz. It is centrally located and I am easily able to access Capitola and Santa Cruz spots. The prices are reasonable, the rooms are nice and the staff is fabulous.

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Kathleen, Thank you so much for your continued loyalty to our hotel and our brand. As you know we pride ourselves on being "The Friendliest Staff By-the-Sea" and will continue to provide the level of service you have become accustomed to experiencing here at the Best Western Plus Capitola By-the-Sea. With Hospitality, Jason Raney More

San Francisco, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel was great for our family. The kids enjoyed the pool and the complimentary breakfast every morning. Great proximity to boardwalk, beach & shopping. My only concern was the smoking policy that we were unaware of. Apparently you could smoke in the courtyard right before the pool. Everyday we had to encounter this, and couldn't open our window for... More

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dear Lrpooch, Hello again. I know you and I spoke about this on the phone. I am very sorry for the miscommunication between our staff. We absolutely do not allow smoking in our courtyard or pool area and we take this policy very seriously. I do hope you will return to visit us again and we will be more than... More

Phoenix, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Be sure to ask for a "quiet" room, as the rooms along the east side of the property back up to an alleyway, and there is considerable noise. Be cautious of the website you use for booking. I thought I had booked through the Best Western Capitola By the Sea website, but apparently had been redirected through the process to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dear Tara, I am very sorry to hear that you were tricked into booking on a 3rd party booking site. There is nothing on our website www.bestwesterncapitola.com that would redirect you to another site. I know that if you are using a search engine to find a hotel, usually the top 2 or 3 websites listed are companies that pay... More

Sacramento, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed here 2 nights for the Wharf to Wharf race. The hotel is about a mile from the finish line in Capitola Village (easy walk) and super close to Whole Foods and other eating places. It's also right down the street from the Capitola Mall. It's a great alternative to staying in super busy Santa Cruz. Taxi to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Amy, I'm glad that our location in relation to the finish line for the Wharf to Wharf race was convenient for you. We'll look forward to seeing you for next year's race. Kindest Regards, Jason More

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Additional Information about BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

Address: 1435 41st Ave., Capitola, CA 95010
Phone Number:
Location: United States > California > Capitola
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites 3.5*
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Also Known As:
Best Western Plus Capitola By-The-Sea Inn And Suites
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Capitola
Capitola Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our "Best of the Best" award-winning hotel is only eight blocks from quaint Capitola Village, California's oldest seaside resort, and three miles from the Santa Cruz Beach Boardwalk & Santa Cruz Wharf. We are at the center of a vacationer's paradise. Stroll through art galleries, antique shops, local wineries and majestic redwood forests. Observe the migration of elephant seals, gray whales and Monarch butterflies. Miles of beaches offer world-class surfing, fishing, boating and kayaking. ... more   less 
Number of rooms
54

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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