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Fairfield Inn & Suites Santa Cruz-Capitola

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1255 41st Avenue, Capitola, CA 95010
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Fairfield Inn & Suites Santa Cruz-Capitola
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277 Reviews from our TripAdvisor Community

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Traveler rating
    182
    74
    12
    5
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (60)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (64)
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naperville
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent 2 nights here with my wife and two teenagers. Short walk to the ocean and short drive to the Boardwalk and redwood trees. The room was very large and clean. Breakfast was typical for a Fairfield Inn ... nothing special.

Was this review helpful? Yes
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear daviddNaperville, Thank you for very appreciated review. I thank you for putting a smile on the faces of the employees who enjoyed reading your comments. Please come and stay with us again. Sincerely Derek Grell General Manager More 

Long Beach, California
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service, modern and clean rooms. Perfect for families and a happy hour :):):). Can't beat it for the rate. Pool and jacuzzi. Fresh breakfast bar with something for everyone. Safe underground parking. Will stay here and other Fairfield's again.

Was this review helpful? Yes
Misty W, Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear orangebluetime, Thank you for sharing your experience at the Fairfield Inn & Suites Santa Cruz – Capitola. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are delighted to hear you enjoyed all areas of... More 

Walnut Creek, California
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our three night stay at the Fairfield Inn generally met or exceeded our expectations. The hotel is about a ten minute drive from the Boardwalk, close to downtown Capitola and close to Highway One, making it a good choice for guests who want to visit a variety of nearby attractions. The rooms are large and clean, beds are comfortable and... More 

Was this review helpful? Yes
Misty W, Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear bfred33235, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. With a mission to provide superior customer service, we take great pride in serving your needs. Your feedback has already been shared with the team to continue to help us achieve more exceptional customer service. Our night... More 

Fort Smith, Arkansas
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on our drive up the PCH! The hotel rooms were VERY spacious and very clean! We have plenty of room for our family of 5. The bed was also very comfortable! We all got a good nights sleep! The area that the hotel is in is also very nice! Lots of eating places nearby grocery stores. I... More 

Was this review helpful? Yes
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear GreatFamilyTime5 I Sincerely thank you for your wonderful review. You have experienced everything that we have hoped all visitors to the Santa Cruz area would enjoy. Our beautiful, clean and safe hotel in a location that is close to everything and allows relaxed enjoyment. My staff and I look forwards to your next visit. Derek Grell General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a wonderful hotel. It is in a nicer area of town than trying to get a hotel near the boardwalk. The rooms are spacious and the beds were comfortable. Parking was plentiful. Staff was helpful and friendly throughout our stay. Breakfast was decent. I would recommend this hotel. My family stayed there for one night and found it... More 

Was this review helpful? Yes 1
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear Bethwhatever, Thank you for choosing Capitola for your visit to Santa Cruz. Our friendly staff and their pride of our Inn are appreciated by all of our guests. We all look forwards to your return. With Hospitality Derek Grell General Manager More 

Loma Linda, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I arrived in Capitola from Stockton on a Tuesday, around 4:30 pm. If you want to drive into SantaCruz/Capitola avoid 3-6pm arrival or departure, because traffic on the 17 is worse than the 5 in L.A. At rush hour! Capitola is a hidden jewel on the Pacific Ocean, located next to Santa Cruz, with the most beautiful... More 

Was this review helpful? Yes 1
Derek G, Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear HipHopChef8 We are very happy to hear that the discovery of Capitola and our beautiful Fairfield Inn and Suites was a wonderful experience. As autumn nears, we all look forwards to our "Secret Summer" and hope that you will get the chance to enjoy it with us as well. Thank you for Choosing Marriott. Sincerely Derek Grell General Manager More 

Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a loyal Marriott Rewards Member, so I seek out Marriott properties whenever I travel for work. This hotel was the closest to my meeting location, about 20 minutes away (Watsonville). The hotel was clean and comfortable. The staff was friendly. The parking is underground in a garage, which you have access to once you check in to the... More 

Was this review helpful? Yes 1
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

We thank you for Staying with us for your business needs in our area. We are very proud to represent Marriott with our beautiful hotel and hope that your travels will bring you back to us again. Sincerely Derek Grell General Manager More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 24, 2015

After you check in you will be directed to the underground parking. Your room key card opens the gate to enter. The elevator there will take you to your floor. Rooms are a good size with a nice sitting area. Fridge, microwave, coffee maker and 2 TVs. Beds are comfortable, AC is quiet and rooms are very clean. You will... More 

Was this review helpful? Yes
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear themathgod, My staff and I are all very pleased that you had a great stay with us and found our Fairfield Inn All Suites to be a safe and well located property. Please come back to enjoy yourself and Capitola again soon. Sincerely yours Derek Grell General Manager More 

Los Angeles, California
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 10, 2015

I stayed here for a few days while driving from LA to Portland. I wanted to stay somewhere low key but near Santa Cruz. This was perfect! The staff was so kind. You have everything you need near you. The room was a very good size and clean. I would definitely stay here again.

Was this review helpful? Yes
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear Nikki K, Thank you for staying with us on your long drive up the west coast. I am very happy to hear that your visit was memorable enough to share your experience. Perhaps you might visit us again on the return trip home. Thank you for being our guest. With hospitality Derek Grell General Manager More 

Louisville, Kentucky
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 9, 2015

We went from San Diego to San Francisco and this was our favorite stay! The expensive downtown hotel in San Fran had nothing on this Fairfield. Wonderful room- clean, comfy bed, sitting area with couch, 2 TVs, fridge, microwave, chair, lots of nice touches. We should have stayed an extra night! I highly recommend this one.

Was this review helpful? Yes
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz-Capitola, responded to this review

Dear Wendie G, Our goal has always been to provide a cleaner, nicer stay experience than the full service Marriott properties because we know we have such a unique property. With great pride my team and I all say Thank you please come back again! Sincerely Derek Grell General Manager More 

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