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Riviera Shores Resort

34642 Pacific Coast Highway, Capistrano Beach, CA 92624-1301
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Best prices for: 1 room 1 guest
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Riviera Shores Resort
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Riviera Shores Resort
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42 reviews from our community

Traveler rating
    6
    20
    10
    5
    1
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20
14
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

A huge, heavy dresser with an unattached glass top and big TV fell on top of our 6 year old son! Our son was sitting on the floor with the bottom two drawers open when the entire dresser fell away from the wall on top of him. Luckily my husband and I were in the same room at the time!... More 

Was this review helpful? Yes 1
Diamond R, Social Media at Riviera Shores Resort, responded to this review

Thank you for the feedback regarding your recent stay at Riviera Shores Resort. We are disheartened to hear of your experience but are glad to hear that your son is ok and that you are currently in communication with our Resort Manager in regards to this matter. More 

Tucson, Arizona
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

As Diamond property, this place is more of a lump of coal. This is a very noisy and dated property. The one bed-room unit should be advertised as an efficiency, it had a very small cramped bedroom with a double bed and two large cabinets (one containing a TV) which were used to make a wall. It was difficult for... More 

Was this review helpful? Yes 2
Diamond R, Manager at Riviera Shores Resort, responded to this review

Thank you for the feedback regarding your recent stay at Riviera Shores Resort. We are sorry to hear that you did not enjoy your stay and acknowledge that our property is dated in some respects and are working on a multi-year renovation of the property to bring it up to the standards that members and guests of Diamond Resorts have... More 

Travelers are raving about these Capistrano Beach hotels

Portland, Oregon, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 3, 2014

I completely agree with other posted comments, this is not a resort and definitely not worth the nightly rate charged for the accommodations. I booked and thought I prepaid for two nights via hotel reservation site. Upon arrival informed there was an additional "resort fee" of $22. This property appears to be more interested in selling timeshares than catering to... More 

Was this review helpful? Yes 5
Lehi, Utah
Top Contributor
70 reviews 70 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 29, 2014

I would not call this a resort. They have a pool and exercise room, but it is more like a strip mall--lots of buildings along the busy Pacific Coast Hwy. I debated between 3 and 4 stars, but chose 4 because the staff is so friendly and helpful. The bed was comfortable, and the bathroom was fine. The kitchen facilities... More 

Was this review helpful? Yes 4
Diamond R, Manager at Riviera Shores Resort, responded to this review

At Riviera Shores Resort, one of the newest resorts added to our branded hospitality family, it is our goal to provide the highest level of guest satisfaction with our wide array of resort services and amenities. Our resort has been part of an acquisition and is now under new management. As such, we have already begun taking the appropriate steps... More 

Irvine, California, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 29, 2014

The biggest problem NOISE! Constant traffic, trains, moaning plumbing, non-stop humming/vibrating walls from the AC or generator. You couldn't leave the windows open, the noise was louder than the tv & forget about sleeping even with ear plugs. The sofa was old/beat up & the room decor cheap. I had reservations for 4 nights, we left after 1. The desk... More 

Was this review helpful? Yes 2
Diamond R, Manager at Riviera Shores Resort, responded to this review

At Riviera Shores Resort, one of the newest resorts added to our branded hospitality family, it is our goal to provide the highest level of guest satisfaction with our wide array of resort services and amenities. Our resort has been part of an acquisition and is now under new management. As such, we have already begun taking the appropriate steps... More 

Nashville, Tennessee
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 27, 2014

We stayed at Riviera Shores Resort for our honeymoon and we were very happy with our stay. The staff was wonderful! The resort is located across the street from a beach, however we would recommend checking out the beaches closer to Laguna Beach. The beach across from the hotel is a bit rocky. There is a train track between the... More 

Was this review helpful? Yes 3
Diamond R, Manager at Riviera Shores Resort, responded to this review

Thank you for choosing our resort for your honeymoon getaway! Our team members will be thrilled that you were pleased with their friendly service. We hope that your stay was a memorable one and that you will visit us again in the future! More 

Henderson, Nevada
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 17, 2014

Reasonably priced. Good location. Nicely sized rooms. Those are the pluses. The trade-offs: signage could be improved: place is massive with connecting buildings. Easy to get lost. Bathrooms could be updated and the resort fee is a nuisance particularly if you don't use the pool (we didn't).

Was this review helpful? Yes 1
Las Vegas, Nevada
Top Contributor
74 reviews 74 reviews
10 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed August 30, 2014

There were many positives: Nice balcony, beach view, good location, nice bathroom with good towels, good internet connection, and friendly staff. But there are negatives: Ants in the kitchen area of the room (they did quickly come and spray when we let them know), a strong mildew odor in the room, a concierge call to a restaurant many hours after... More 

Was this review helpful? Yes 4
goodyear,az
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 25, 2014

We recently stayed at the Riviera Shores Resort and were very happy with the amenities. Everthing you needed, full kitchen, everything you need for the bathroom, a TV in the living room & Bedroom and even a Weber gas BBQ on the patio . It was with an ocean view but the downside was that it is located right on... More 

Was this review helpful? Yes 5
Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 21, 2014

My husband, infant daughter and I stayed in the 1 bedroom unit for two nights booked through priceline. I was very pleased with the full living room and kitchen. When you travel with a baby you bring a lot of stuff and we had plenty of room. They provided a crib at no charge which was refreshing compared to other... More 

Was this review helpful? Yes 2
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