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All 9 Campbell hotels

Residence Inn San Jose Campbell

3.0 of 5 Hotel   |   2761 South Bascom Avenue, Campbell, CA 95008
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Residence Inn San Jose Campbell
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77%
Ranked #2 of 9 hotels in Campbell
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 25, 2014
Petra_DL Nijmegen, The Netherlands
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61 people have reviewed this hotel

Traveler rating
    32
    14
    10
    3
    2
See reviews for
22
8
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Nijmegen, The Netherlands
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 25, 2014

A couple of years ago, we stayed in this hotel for several times and some of the times it even was for a few weeks. We've always had a very pleasant stay. This time we returned, only for a few nights though and it felt really good to be back. What a warm welcome, thank you Isela! The appartments are... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you very much for the review! It was equally great having you back as a guest at the Marriott Residence Inn Campbell. We are glad you enjoy our amenities. It is our pleasure to create a warm, welcoming and friendly environment and provide a clean product to leave lasting impressions on our guests. We will continue to strive for... More

Riverbank, California, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 23, 2014

Needed a place big enough for several family members with out having to be jammed into 1 room or get separate rooms. Was traveling to a family get together with my son, daughter, and grandson who is only 17 months and wanted to keep us together. This place worked out great! It's seems to be converted apartments and is set... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Greetings Andrea! Thank you for taking the time to write such a detailed, informative and kind review! We are delighted that your stay with the Residence Inn San Jose Campbell was enjoyable. I apologize about the condition of your bathtub. We recently refinished a majority of our bathtubs and plan on completing the rest in the future. We truly appreciate... More

Sacramento, California
2 reviews
5 of 5 stars Reviewed February 19, 2014

This hotel wasVery accommodating, great hot breakfast, very clean rooms. Staff was very friendly!! Would definitely come back! Only issue we had was no extra pillows after 11pm, he (older filipino man)said he didn't have access to the linen room.

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Hello Joeseph, Thank you very much for your positive feedback! Cleanliness and quality guest service are our priorities, so I am glad this was your perception of our hotel. I also thank you for bringing the pillow situation to may attention so I can make sure we have the appropriate supplies readily available even after 11PM. We are excited for... More

Bangalore, India
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 7, 2014

I stayed in this hotel for nearly 25 days and both the hotel and its staff were amazing. Thanks to my company, i didnt get to pay from my pocket. The breakfast was better over her compared to many other hotels nearby and the service and the late night quick bites were good. The gym and pool were fine. I... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Dear NIpun, Your kind response means a lot to the staff of the Marriott Residence Inn San Jose/Campbell especially since you were a long term guest! Both of our breakfast attendants have worked here for almost 20 years, so they definitely take pride in the quality of food we serve. We all enjoy getting to know our extended stay guests... More

Portland, Oregon
Top Contributor
103 reviews 103 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 30, 2013

Loved this Residence Inn. Spacious, clean room. Good bed and nice, soft bedding. Plenty of plugs for charging all that technology we travel with. Desk or kitchen counter provided plenty of space to work. Friendly, helpful staff. Responsive housekeeping. Great breakfast with many choices. Well-located - close,but not too close, to freeways.

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you for your great review! We are glad that your experience was in line with our goal of 100% guest satisfaction. We look forward to being your preferred hotel in Campbell! We hope you have a prosperous 2014. Jessika Jones General Manager More

Los Angeles, California, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2013

The staff here are friendly and ready to serve. I stayed here for four days over Christmas, so most days I put up the "Do Not Disturb" sign and slept in. I was able to request and secure whatever I wanted later when I asked for it at the front desk (extra towels, coffee, etc.). Breakfast is included in the... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Dear Barry, I greatly appreciate you taking the time to write such a positive review! I am pleased to hear we were able to accommodate your housekeeping requests and that our breakfast got your day off to the right start. We pride ourselves in friendly service. Thank you again and we hope to see you soon! Best Regards, Jessika Jones... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2013

Stayed in this hotel for a few days and noticed the staff were really friendly and helpful. They even helped me adjusted some errors on my bill after I checked out (it was my fault for not having certain documents ready) Rooms are spacious and well equipped. I haven’t seen too many Residence Inn that come with an oven. There... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Hello Shashac, I am thrilled to discover that you enjoyed our hotel! We pride ourselves in guest service and are glad to hear we were able to achieve 100% guest satisfaction with your stay. I have already had a meeting to ensure Housekeeping stocks the gym towels regularly. Thank you again for your feedback and we hope to see you... More

Colorado
Contributor
14 reviews 14 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 21, 2013

The location is very quiet, considering the area. The rooms were well kept and spacious. I was told that they had a made to order breakfast (ala Embassy Suites) which wasn't the case. But, the breakfast was okay, just wouldn't want to continue that for any length of time. The business center was a little desk with an old, very... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you for your response. I appreciate your feedback. We have updated our business center computer and are looking into further improvements. Also, I apologize for the misunderstanding with our breakfast. I am glad you enjoyed your stay overall and we look forward to seeing you in the future! Best Wishes, Jessika Jones More

Loughborough, England, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 7, 2013

We recently moved back to the USA from England and needed a pet-friendly hotel for a few days. I would swear our room had just been renovated as it was so clean and attractive. The rooms are large so there is plenty of room to spread out. We were totally impressed by the friendly and helpful front desk and breakfast... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Hi Cathy, Welcome back to US! The Residence Inn team here in Campbell are happy to hear that your stay with us was pleasant. We really appreciate your feedback! This will ensure that we continue to strive to provide you and all of our guests with superior customer service. Adam Sahagun More

Penn Valley, California
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 7, 2013

Great bed, clean comfortable room, friendly staff, good breakfast, great weekend rate paid. I think this place is awesome. Kudos to the management for treating your staff well--they treat your guests well and it shows. I asked for a room with good internet, ground floor and that's what I got.

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Rohamil, Thank you for recent review of our hotel! Our staff strives for comments such as yours, I will share this with our team and we look forward to seeing you next time! Thank you Warm Regards, Adam Sahagun More

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Additional Information about Residence Inn San Jose Campbell

Also Known As:
Residence Inn San Jose Campbell Hotel
Residence Inn San Jose Campbell Hotel Campbell
Campbell Residence Inn
Residence Inn Campbell
Address: 2761 South Bascom Avenue, Campbell, CA 95008
Phone Number:
Location: United States > California > Campbell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Campbell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Jose Campbell 3*
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