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All 9 Campbell hotels

Residence Inn San Jose Campbell

3.0 of 5 Hotel   |   2761 South Bascom Avenue, Campbell, CA 95008
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77%
Ranked #1 of 9 hotels in Campbell
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 28, 2014
Tony R Austin, Texas
  • Reviews (67)
  • Photos (56)
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  • Room tips (23)
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67 people have reviewed this hotel

Traveler rating
    34
    17
    10
    4
    2
See reviews for
24
8
2
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

The hotel is well kept up and the beds were brand new (they were delivered during our stay). The food was very good and the staff were all very friendly and helpful. All in all we had a great stay and would definitely return.

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Hi Tony! On behalf of the staff at the Marriott Residence Inn Campbell, I would like to say thank you for sharing your experience at our hotel! We are also excited about our new matresses, as we always look for ways to improve our property. We find joy in providing friendly, helpful service and look forward to your return! Much... More

Santa Clara, California
1 review
5 of 5 stars Reviewed May 26, 2014

Staff was great, the room had plenty of space and had anything you would need..Had a studio with two of my boys...pull out was very good... Breakfast was really good.. Pool was clean and fun.. Highly recommend.

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Greetings Kevin! Thank you kindly for taking the time to write a nice review! We are thrilled to discover we were able to create an enjoyable experience for your family. We look foward to seeing you in the future. Best Regards, Jessika Jones General Manager More

Seattle
Top Contributor
64 reviews 64 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 22, 2014

I like the residence inn business model and this property manifests it well being nicely tucked away near all the action yet seemed quiet and remote the way it is situated. The two ladies at the desk were very friendly, helpful and fun, I gave one of them my first Trip Advisor Customer Service Excellence Pin for a great welcome... More

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Greetings! On behalf of the staff at the Marriott Residence Inn Campbell, I would like to thank you for your review and the honor of your first TripAdvisor pin! Everything we do is aimed at achieving 100% guest satisfaction. We are delighted you enjoyed your stay and our location. Thank you again and we hope to for the opportunity to... More

Bountiful, Utah
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2014

Close to the freeway and access to all roads. Green and nicely kept grounds. The Rooms are very nice. Pool was perfect for the grandkids. Front desk very accommodating. Prices vary. We got better prices on the weekend.

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Hello! The Marriott Residence Inn Campbell thanks you for your positive review! It is refreshing to hear we were able to contribute to your quality family time. Thank you for taking the time to write a review and we look foward to seeing you again! Best Regards, Jessika Jones More

Bedfordshire, England
Top Contributor
75 reviews 75 reviews
33 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed May 9, 2014

As a regular visitor to San Jose I have stayed in many hotels around the city. As the Fairmont became so expensive I decided to look around, and was pointed in the direction of this hotel. I'm very glad I was. I was visiting for 2 weeks, and the idea of sitting in a hotel room for that length of... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you kindly for your positive, detailed review! I am delighted you found comfort in our spacious suites and the ammenities we offer. I am also glad my staff was able to make you feel welcome and assist you with your new hobby, cooking. The Marriott Residence Inn San Jose/Campbell looks forward to providing you a home away from home... More

Boulder, Colorado
Top Contributor
72 reviews 72 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed May 3, 2014

There is a lot of good things to be said about this Residence Inn. I liked the breakfast selection. I like the potential of dinner at night, Monday thru Thursday. I liked the housekeeping staff. I liked the guy and gal who were in charge of breakfast and dinner (includes wine and beer). It is in a good neighborhood where... More

Was this review helpful? Yes 1
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Good Morning, Thank your for your response. Your feedback assists us in improving our hotel and guest satisfaction. I deeply apologize for the poor experience you had due to our internet. The good new is, we recently received an internet upgrade with more bandwith and new cables. 100 % guest satisfaciton is our goal and I am disappointed we were... More

Nijmegen, The Netherlands
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 25, 2014

A couple of years ago, we stayed in this hotel for several times and some of the times it even was for a few weeks. We've always had a very pleasant stay. This time we returned, only for a few nights though and it felt really good to be back. What a warm welcome, thank you Isela! The appartments are... More

Was this review helpful? Yes 1
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you very much for the review! It was equally great having you back as a guest at the Marriott Residence Inn Campbell. We are glad you enjoy our amenities. It is our pleasure to create a warm, welcoming and friendly environment and provide a clean product to leave lasting impressions on our guests. We will continue to strive for... More

Riverbank, California, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2014

Needed a place big enough for several family members with out having to be jammed into 1 room or get separate rooms. Was traveling to a family get together with my son, daughter, and grandson who is only 17 months and wanted to keep us together. This place worked out great! It's seems to be converted apartments and is set... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Greetings Andrea! Thank you for taking the time to write such a detailed, informative and kind review! We are delighted that your stay with the Residence Inn San Jose Campbell was enjoyable. I apologize about the condition of your bathtub. We recently refinished a majority of our bathtubs and plan on completing the rest in the future. We truly appreciate... More

Sacramento, California
2 reviews
5 of 5 stars Reviewed February 19, 2014

This hotel wasVery accommodating, great hot breakfast, very clean rooms. Staff was very friendly!! Would definitely come back! Only issue we had was no extra pillows after 11pm, he (older filipino man)said he didn't have access to the linen room.

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Hello Joeseph, Thank you very much for your positive feedback! Cleanliness and quality guest service are our priorities, so I am glad this was your perception of our hotel. I also thank you for bringing the pillow situation to may attention so I can make sure we have the appropriate supplies readily available even after 11PM. We are excited for... More

Bangalore, India
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 7, 2014

I stayed in this hotel for nearly 25 days and both the hotel and its staff were amazing. Thanks to my company, i didnt get to pay from my pocket. The breakfast was better over her compared to many other hotels nearby and the service and the late night quick bites were good. The gym and pool were fine. I... More

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Dear NIpun, Your kind response means a lot to the staff of the Marriott Residence Inn San Jose/Campbell especially since you were a long term guest! Both of our breakfast attendants have worked here for almost 20 years, so they definitely take pride in the quality of food we serve. We all enjoy getting to know our extended stay guests... More

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Additional Information about Residence Inn San Jose Campbell

Address: 2761 South Bascom Avenue, Campbell, CA 95008
Phone Number:
Location: United States > California > Campbell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Jose Campbell 3*
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Also Known As:
Residence Inn San Jose Campbell Hotel Campbell
Campbell Residence Inn
Residence Inn Campbell

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
80

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