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All 9 Campbell hotels

Residence Inn San Jose Campbell

3.0 of 5 Hotel   |   2761 South Bascom Avenue, Campbell, CA 95008
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Ranked #2 of 9 Hotels in Campbell
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Joyce S Cherry Hill, New Jersey, United States
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72 reviews from our community

Traveler rating
    38
    17
    10
    5
    2
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25
9
4
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cherry Hill, New Jersey, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We are a family of 5 and were traveling for a week and needed place to stay and accommodate all of us. This was the place with friendly staff from the front desk to housekeeping and even the grounds keeper. Breakfast in the mornings would change each day to give you a variety which was nice and we all enjoyed... More

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Good Moring! The hardworking staff at the Marriott Residence Inn Campbell thanks you for taking to time to review our hotel. We understand finding accommodations for a family of 5 can be challenging, so we are glad we were able to meet your needs! Please come visit again. Happy Holidays, Jessika Jones General Manager More

San Diego, California
1 review
2 of 5 stars Reviewed October 11, 2014

I have stayed at this residence inn many times over the last few years for business. Recently I have had major issues with attitude in the mornings from the front desk lady. Ericka Has been nothing but rude and impolite to me almost every time I have had to speak with her. I like to think I'm not hard to... More

Was this review helpful? Yes 1
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Dear ryanreadyformore, Thank you so much for providing feedback. I would like to deeply apologize for the poor experience you had with Erika. I will definitely use your review for coach and counsel and further training for my staff, as our goal is always 100% guest satisfaction. I am disappointed we were unable to achieve this with your stay. Please... More

Campbell, California, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 4, 2014

What a nice group of people! Everyone at the front desk is wonderful, the rest of the staff is friendly and professional, the food is great and the property layout could not be better. A little older facility but very well taken care of. My pooch and I had a nice place to hang. Best place in the valley and... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Dear AGoingGal, We appreciate you taking the time to provide your fellow travelers with such positive feedback. We are thrilled you enjoyed your stay and felt the warmth of our hospitality! We look forward to the opportunity to host you and your pup again. Best Wishes, Jessika Jones General Manager More

Huntsville, Alabama
Top Contributor
395 reviews 395 reviews
261 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed September 10, 2014

RI Campbell - This is a very nicely landscaped and cared for property. The facility is the older style with outdoor entry and stairs to rooms on the second level. The room had a huge TV - must have been 42” (maybe larger) and it overhung the little table it was placed on. This was a very clean and neat... More

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Dear AGoingGal, The Marriott Residence Inn Campbell much appreciates your positive, detailed review! We are glad you were able to experience Fernando's world famous BBQ night. We will definitely look into changing our yogurt selections. Our goal is to provide amenities and service so memorable, our guests tell stories about it and we are delighted we were able to achieve... More

Nahariya, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

I just got back from staying for a month at the Residence Inn in S.J. Campbell. This was my second stay there this year. The staff were great, Jessika, and Erica made a special effort to make my stay especially comfortable. They were thoughtful and caring. The breakfast is great and the woman in charge of the breakfast room is... More

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Greetings! Thank you very much for sharing your positive feedback! Creating comfort and a "home away from home" experience are our main priorities. Martha, the breakfast lady, has worked here for over 20 years and takes great pride in her job. We look forward to seeing you in the future. Best Regards, Jessika Jones General Manager More

Austin, Texas
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

The hotel is well kept up and the beds were brand new (they were delivered during our stay). The food was very good and the staff were all very friendly and helpful. All in all we had a great stay and would definitely return.

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Hi Tony! On behalf of the staff at the Marriott Residence Inn Campbell, I would like to say thank you for sharing your experience at our hotel! We are also excited about our new matresses, as we always look for ways to improve our property. We find joy in providing friendly, helpful service and look forward to your return! Much... More

Santa Clara, California
1 review
5 of 5 stars Reviewed May 26, 2014

Staff was great, the room had plenty of space and had anything you would need..Had a studio with two of my boys...pull out was very good... Breakfast was really good.. Pool was clean and fun.. Highly recommend.

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Greetings Kevin! Thank you kindly for taking the time to write a nice review! We are thrilled to discover we were able to create an enjoyable experience for your family. We look foward to seeing you in the future. Best Regards, Jessika Jones General Manager More

Seattle
Top Contributor
69 reviews 69 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 22, 2014

I like the residence inn business model and this property manifests it well being nicely tucked away near all the action yet seemed quiet and remote the way it is situated. The two ladies at the desk were very friendly, helpful and fun, I gave one of them my first Trip Advisor Customer Service Excellence Pin for a great welcome... More

Was this review helpful? Yes 1
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Greetings! On behalf of the staff at the Marriott Residence Inn Campbell, I would like to thank you for your review and the honor of your first TripAdvisor pin! Everything we do is aimed at achieving 100% guest satisfaction. We are delighted you enjoyed your stay and our location. Thank you again and we hope to for the opportunity to... More

Bountiful, Utah
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 13, 2014

Close to the freeway and access to all roads. Green and nicely kept grounds. The Rooms are very nice. Pool was perfect for the grandkids. Front desk very accommodating. Prices vary. We got better prices on the weekend.

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Hello! The Marriott Residence Inn Campbell thanks you for your positive review! It is refreshing to hear we were able to contribute to your quality family time. Thank you for taking the time to write a review and we look foward to seeing you again! Best Regards, Jessika Jones More

Bedfordshire, England
Top Contributor
78 reviews 78 reviews
33 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed May 9, 2014

As a regular visitor to San Jose I have stayed in many hotels around the city. As the Fairmont became so expensive I decided to look around, and was pointed in the direction of this hotel. I'm very glad I was. I was visiting for 2 weeks, and the idea of sitting in a hotel room for that length of... More

Was this review helpful? Yes
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you kindly for your positive, detailed review! I am delighted you found comfort in our spacious suites and the ammenities we offer. I am also glad my staff was able to make you feel welcome and assist you with your new hobby, cooking. The Marriott Residence Inn San Jose/Campbell looks forward to providing you a home away from home... More

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Additional Information about Residence Inn San Jose Campbell

Address: 2761 South Bascom Avenue, Campbell, CA 95008
Location: United States > California > Campbell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Jose Campbell 3*
Number of rooms: 80
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Also Known As:
Residence Inn San Jose Campbell Hotel Campbell
Campbell Residence Inn
Residence Inn Campbell

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