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Residence Inn San Jose Campbell

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2761 South Bascom Avenue, Campbell, CA 95008
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1 room 1 adult
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Residence Inn San Jose Campbell
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90 Reviews from our TripAdvisor Community

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North Bergen, New Jersey
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 15, 2015

Very friendly and helpful service. We walked to a number of convenient places to eat and spent some time with a few friends in the lobby and out by the fire place on a cool evening. Coffee ended a little early, one morning, for me but one of the girls found me a cup and the world was good again.... More 

Helpful?
Thank 777Steve777
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Glad you enjoyed your time with us. Thank you for the positive feedback we look forward to your next visit! Kindly, Antonio General Manager More 

USA
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed December 11, 2015

I had a great stay for my business trip. Efficient check-in, spacious room, big TV, reliable wi-fi, full kitchen (which I didn't use, but hey), comfy bed, good breakfast with a couple of hot items and fresh fruit. Plus the hot water was hot enough for shaving, and the sink stopper actually worked. I don't know why but it's rare... More 

Helpful?
Thank ToutLeMonde
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you for the great suggestions. It was a pleasure to have you stay with us. We look forward to your next visit. Kindly, Antonio General Manager More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015

This place is great! I will definetly stay here again when I am in town. The accommodations and food is grett, The staff is also great, Ozzy is Ana amazing host and he goes out of his way to make sure you enjoy your stay!

Helpful?
Thank Michael A
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Delighted to hear your stay was great with us. I will be sure to share your kind words with our staff. Look forward to the next visit here at Campbell Residence Inn. Kindly, Antonio General Manager More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 21, 2015 via mobile

I stood here and it's a really nice hotel. Very clean as well. Close to many restaurants and right across the street from the trolley line. Would stay here again for sure. Had an issue with the mobile check in as front desk said they didn't have my credit card on file for incidentals, but we got it worked out.

Helpful?
Thank Nomaam4evr
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you for the great feedback. I am glad you enjoyed the hotel and the surrounding area. Hope to see you again in the near future. Antonio General Manager More 

Phoenix, Arizona, United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 20, 2015

Loved the coziness of our room/apt style suite. Perfect. There were only three of us but our suite could have comfortably slept six. Service by all staff was outstanding. The buffet breakfast started our days out great. The chefs eggs were the best. Pool was clean and was wheel chair accessible with a lift. If you are looking to adventure... More 

Helpful?
Thank Gwen M
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

Dear Gwen, Thank you for choosing Residence Inn San Jose South as your home away from home. We definitely appreciate your review and you are gald we met your expectations. Moving forward we will definitely try to accommodate you wit our exceptional customer service and we are looking forward to see you in future. Once again thank your for your... More 

Mumbai (Bombay), India
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 12, 2015

Room -- like any Residence Inn that makes it feel like a home. Good kitchenette, sitting area, bed area and bath and a study table -- not cramped like other hotel options itself makes it a better choice for relatively long stays (I stayed for around 2 weeks) Housekeeping -- perfect in all respects and they ensure that the room... More 

Helpful?
Thank HeliosTraveller
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

I am glad to hear you had a good experience at our hotel. It was a pleasure to have you stay with us. We look forward to your next visit to the Campbell area. Antonio General Manager More 

Mobile Alabama
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 11, 2015

This is clearly BELOW Marriott Courtyard Standards. We stayed there for 3 nights for a wedding in San Jose. The front desk staff are poorly trained, sarcastic and rather "snotty". When the electronic keys would not work, The young guy at the desk responded with...our engineers cannot figure it out..try these next...I was tired and going back to the front... More 

Helpful?
Thank aluterma
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

Good Morning, We do apologize for the inconvenience caused during your recent stay with us. Currently we are communicating all department heads as well as team members regarding all these addressed issues. Once again we do apologize and moving forward we will definitely meet our guest expectations and customer satisfaction experience. Abhi Bagkar Front Office Manager More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2015 via mobile

Great hotel, staffs are helpful and friendly. The room has everything we need. The breakfast provided was good too. Location is good, walking distance to a supermarket, there are few restaurant nearby. Cons The gym room basically has only a bench + dumbell, and few treadmills. Overall it's a great place and we will definitely come back.

Helpful?
Thank Moo W
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

We do appreciate you review and definitely we will strive to meet our guest expectations and enhance customer satisfaction experience by maintaining consistency in our service execution. More 

San Jose, California
1 review
4 of 5 stars Reviewed August 7, 2015

This hotel was exactly what I needed to house students for one month. The front desk made the stay much easier with their professionalism and kindness. The room was probably very difficult to clean but the housekeepers really outdid themselves. I thought everyone I encountered at the hotel really went out of their way to make people feel important.

Helpful?
Thank amd1967564
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

We do appreciate your review and definitely we will strive to meet our guest expectations and enhance customer satisfaction experience by maintaining consistency in our service execution. More 

Charlotte, North Carolina
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 18, 2015

The suite at Residence Inn was very nice, spacious and clean. Full and large kitchen, large bathroom and spacious bedroom/living area. The entire complex setup reminds me of apartment living. You may not get parking close to your building. I never made it to the dinners, but the breakfast was nice (waffles, cereal, potatoes, sausage or turkey Canadian bacon, eggs,... More 

Helpful?
Thank nickl10
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

We do appreciate you review and definitely we will strive to meet our guest expectations and enhance customer satisfaction experience by maintaining consistency in our service execution. More 

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