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TownePlace Suites San Jose Campbell

2.5 of 5
700 E. Campbell Avenue, Campbell, CA 38103
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TownePlace Suites San Jose Campbell
Ranked #5 of 9 hotels in Campbell
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33 reviews from our community

    Trip type
Traveler rating
    16
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Date Rating
Wanaque, New Jersey
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 7, 2013

Oh my! What a visit. Never before have WE been treated so poorly by a Marriott property. First day arrival was delayed due to snow storm from home base. Had advance rate and thought possibly they would give me some slack on rate? No way. Rate went from 144. a night to 269.00 or 196. Depending on who one spoke... More

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TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review
April 9, 2013

I am very sorry that you did not have a good stay with us. As I have notified you in the past, Marriott Rewards Points are for the member only and points are not posted when the spouse travels without the member. Membership belongs to a person and not the marriage. You mentioned your issue with our rates. Marriott does... More

Kennewick, Washington
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 29, 2013 via mobile

We've been staying here for four years while we visit our grand children. With the new updates its even nicer than before. The staff are all gracious and helpful. My wife came down with the flu on one visit and they had a "sick basket" that they gave her that was a god sent. The rooms are always clean, well... More

Was this review helpful? Yes 1
San Luis Obispo, California
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 22, 2013

This is a good, clean place to stay in Campbell. No frills, but they DO serve a modest breakfast in a nice little dining area along E. Campbell Ave and the Creek. One thing that bothered me was the Housekeeper who "hovered" in the dining area (we ate towards the gtial end of breakfast) and, as she put things away,... More

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See 2 more reviews by SledMan for Campbell
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review
January 23, 2013

SledMan, Thank you for the review. We appreciate your feedback. I am sorry that you felt that the Breakfast Attendant was rushing you. We just completed our Activity Room renovation and yes, the cabinets are loud when you close them. I will put some of the fabric stoppers on them to quiet them down. No hotels charge a holding fee.... More

San Jose, California
1 review
5 of 5 stars Reviewed September 27, 2012

I noticed right away how clean this place was! The staff was great and very welcoming! My suite was very cute.. it was just the perfect little getaway for my friends and I! Location is perfect, just right down the street from the Pruneyard. I would definitely recommend TownPlace Suites to anyone looking for a great stay in Campbell!

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Taos, NM USA
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 20, 2012

For the rates that they charge, you would think that they would have comfortable updated beds. Their morning breakfast had little choice. Standard cold cereal, yogurt, prepackaged muffins and bagels with little choice of fruit. NO hot breakfast to offer. Front desk people were really nice and helpful, cleaning staff was excellent. Still too high priced for what they offered.

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TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review
September 25, 2012

Bogey, Thank you for staying with us and for your time to write a review. I wanted to acknowledge your comments and educate you and the other viewers about the TownePlace Suites by Marriott brand. Yes, all TownePlace Suites have a Morning Break Breakfast. This breakfst consists of cereals, yogurts, muffins, bagels, milk, juice, and fruit. All of these items... More

Colorado
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed August 8, 2012

We just had a HORRIBLE few days at this hotel. I feel badly for some of the people we talked to who were staying longer. There is a REALLY nice Courtyard a couple of blocks away and as soon as we could get a room there we moved. There is another hotel accross the street that we would have moved... More

Was this review helpful? Yes 3
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review
September 11, 2012

Thank you for staying with us in August. We appreciate your business. I am very sorry that you had a negative experience. We are only 7 years new, so I am sorry that you reported that we are worn out. Incidentally, we are going through our mandatory Marriott renovation (every 6 years). We are just finishing the painting and re-carpeting... More

Sutter Creek, California
Top Contributor
142 reviews 142 reviews
29 hotel reviews
Reviews in 65 cities Reviews in 65 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed February 28, 2012

We chose this property as it was dog friendly and close to where we were going to a retirement party. We knew the area and it turned out to be even better than we planned. There is a large set of trails (bicycle, jogging, walking, dog friendly) that start right behind the hotel. While you are right next to the... More

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MAGALIA
Top Contributor
129 reviews 129 reviews
105 hotel reviews
Reviews in 78 cities Reviews in 78 cities
371 helpful votes 371 helpful votes
4 of 5 stars Reviewed February 17, 2012

We were very satisfied with our two night stay. The hotel is located in an excellent area, not only close to several big companies but also to a nice old-fashioned shopping complex (walking distance) and a large recreational area: Right behind the hotel you will find two bike trails along a creek. We were upgraded to a one bedroom suite... More

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San Jose, California
1 review
4 of 5 stars Reviewed January 23, 2012

My husband & I needed a place to stay with our cat while work was being done on our house for a few days. This hotel perfectly suited our needs. It was in our neighborhood, so we could get to all the things we wanted, plus we could check up on our house. We had a queen studio room, which... More

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TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review
February 15, 2012

Trystan, Thank you so much for your review and kind words. I hope that your cat had a comfortable stay also. You can visit our pet facebook page to see pictures of other pets that have stayed in the hotel over the years and hear about some of their stories. We do accept pets ($75 fee) and always try to... More

Seattle
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 16, 2011 via mobile

The person at the front desk was extremely nice. The suites were very large. The beds comfortable. The setting quiet. But, the couch was so nasty I did not want to sit on it. The test of the furnishings were old and just felt not clean. For over $209 a night I can't recommend this place.

Was this review helpful? Yes 1
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review
February 15, 2012

Onobed, Thank you for your review. I am sorry that you thought the couch was dirty. We have the carpets and sofa bed couches professionally cleaned two times a year. The hotel and all of the furniture is only 6 years old. We are scheduled for a renovation this year (estimated around September right now) and all of the beds,... More

 
 
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Additional Information about TownePlace Suites San Jose Campbell

Also Known As:
Towneplace Suites San Jose Campbell Hotel Campbell
Towneplace Suites San Jose Campbell Hotel
Towneplace Suites Campbell
Address: 700 E. Campbell Avenue, Campbell, CA 38103
Phone Number:
Region: United States > California > Campbell
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Campbell
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Limited service, extended stay hotel located in the heart of Campbell, California (island city surrounded by San Jose). Next to the Campbell Park, Los Gatos Creek Trail, Downtown Campbell and the Pruneyard Shopping Center. Ideal for pets ($75 fee) and long term stays. ... more   less 
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