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TownePlace Suites San Jose Campbell

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700 E. Campbell Avenue, Campbell, CA 38103
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TownePlace Suites San Jose Campbell
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63 Reviews from our TripAdvisor Community

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Pekin, Illinois
Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 6, 2016

I enjoyed my stay and the staff was warm and kind. My studio room was spacious and clean. I like the quick breakfast in the activity room, it catered mostly to adults, and I as a diabetic had no problems making satisfying breakfasts. The Campbell community was full of life with lots of restaurants and stores. I, personally, liked visiting... More 

Helpful?
Thank kmgIL
Hyderabad, India
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 22, 2015

The hotel is nice and cozy situated near Pruneyard. Rooms are well lit and comfortable and the staff is very friendly too. The major advantage of this property is its proximity to pruneyard which gives you access to loads of restaurants and shopping. Great option for a long stay.

Helpful?
Thank pratteekk
Lake Forest, California
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 7, 2015 via mobile

We have stayed at a few different hotels in the area while visiting our son and this one is our favorite. Get a room on the opposite side of the freeway, it's quieter. They have triple pane windows so really ok. Close to lots of restaurants and a walking trail. Nic breakfast spread too.

Helpful?
Thank Kathleen F
Milwaukee
Level Contributor
138 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed August 10, 2015

This hotel has an amazing location for sure - you can walk to the Pruneyard shopping center as well as tons of restaurants and stores in downtown Campbell. It's right next to a park with running/biking trails and basketball courts if you want to get a workout in. When I checked in, I was told that they'd upgraded me to... More 

Helpful?
Thank lovewine
Cupertino, California
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 7, 2015

Stayed at this property for six month during a work related project. Location is excellent, walking distance to downtown Campbell with many dining options as well as close to Pruneyard Mall, Trader Joe's and Whole Foods. Rooms are well kept although somewhat dated in terms of design. The only issue I had was with dampness in the room due to... More 

Helpful?
Thank Colin C
San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 31, 2015

Place me in a room next to a trash can closet room 301- yes that is correct a trash closet next to a hotel room- genius design!!!! Per Jill the General Manager - the trash gets emptied in the morning- can you imagine the smell in the evening that comes from the trash can after a hot summer day and... More 

Helpful?
1 Thank Shaqfu1970
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

Dear Past Traveler, Thank you for your feedback about your recent stay. I am very sorry that you had an odor in your room. I spoke with you on Monday morning after my return to the office. You specifically told two people that you did not want the weekend manager to contact you. I offered you a discount on your... More 

Schwenksville, Pennsylvania
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 10, 2015

My family enjoyed a two bedroom suite plus pull-out couch for a three day visit. It was wonderful for everyone to have their own space. There was a some noise due to the adjacent highway, which caused us to not be able to open the windows, but it was tolerable and didn't interfere with sleep. I particularly appreciated the laundry... More 

Helpful?
Thank MeriAnneG
Seattle, Washington
1 review
1 of 5 stars Reviewed April 10, 2015

This hotel sits right next to the 17 freeway and has constant traffic noise. There are lots of people that are actually temporarily living here, making it feel more like a cheap apartment building. Walk down the hallways and you smell everyone's dinner cooking. And the "free" breakfast basically includes cereal, fruit, and stale bagels. Horrible management as well.

Helpful?
Thank WorldTraveler882
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

World Traveler, I am sorry that our hotel did not feel like home to you. Yes, more than half of our guests live in the hotel for one month or longer. We do have kitchens in all of our suites, so our guests are free to prepare their own meals. I apologize that the TownePlace Suites Morning Break Breakfast was... More 

San Diego, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 9, 2015

Can't beat the location, and the property is well maintained, as are most Marriott properties in my experience. The traffic noise level outdoors is quite high (from the nearby freeway), but is not noticeable in the room - must have good insulation. My problem is with the AC unit. It is impossible to turn this thing off. There are three... More 

Helpful?
Thank robert t
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

Robert, I'm glad that you enjoying the hotel's location and thank you for the compliments about the property's cleanliness and maintenance. Yes, half of the hotel is facing the freeway, but has triple pane windows. I apologize that you were bothered by the noise. I am sorry that the air conditioner system was hard to operate. In the future, you... More 

San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 16, 2015

I can only speak of my stay, and if you want a manager that listens to you, this is not the place to stay. Elite Attitude by most staff,,, not all. Charge $100 per night for dogs and find ways to charge you extra. rooms are not like all TownePlace in Cupertino, very small very hard to access the hotel,,,... More 

Helpful?
1 Thank Samdiego24
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

Dear Traveler, Thank you for staying with us last weekend. I am sorry that you did not have a great stay. As you know, we do charge a $250 smoking fee for smoking in a room. We have signs at every entrance into the hotel, a sign on the guest room door, a note about the fee on your key... More 

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