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All 9 Campbell hotels

TownePlace Suites San Jose Campbell

2.5 of 5 Hotel   |   700 E. Campbell Avenue, Campbell, CA 38103
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75%
Ranked #5 of 9 hotels in Campbell
A recent review
5 of 5 stars reviewed 4 weeks ago
Brenda L Henryetta, Oklahoma
  • Reviews (44)
  • Photos (22)
  • Amenities
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  • Room tips (14)
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44 people have reviewed this hotel

Traveler rating
    19
    13
    5
    2
    5
See reviews for
15
7
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Henryetta, Oklahoma
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Clean, well maintained. Friendly, helpful staff. PERFECT location--next to park, Los Gatos Creek Trail, 1 block from Pruneyard shopping and dining, 2 blocks from beautiful downtown Campbell. Quiet (at least on creekside). Washer/dryer facility and detergent/dryer sheets provided.

Was this review helpful? Yes
TPSCampbellSales, Manager at TownePlace Suites San Jose Campbell, responded to this review

Brenda, Thank you so much for the kind words about the hotel, staff and our great location. Yes, we have three washers and six dryers. We offer free Tide and dryer sheets. It is the least we can do. The washers are $1.50 and the dryers are $1.50 for an hour. We provide laundry baskets in the room also. Jill,... More

Merced, CA
Top Contributor
54 reviews 54 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed here recently to use up our Free Marriott Rewards night while visiting Santa Cruz area. Check-in was fast and efficient. Plus there were freshly baked chocolate chip cookies right there. We had a room on the 4th floor overlooking the adjoining park. Very conveniently located as it was a nice 5 minute walk to downtown Campbell. Plenty of restaurants... More

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Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 7, 2014

The staff here are very friendly and were super accommodating. I had called in the morning to see if we could check in early, and they called me an hour later to let me know that the room was ready for us. With a small kitchen and two bedrooms it was the ideal place for my family to stay while... More

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San Diego, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 12, 2013

Stayed with my family and in-laws. Got a 2 BR suiteThat was very comfortable and breakfast was included. Breakfast not so impressive but it got us going in the morning. Staff was friendly and helpful. Would stay here again!

Was this review helpful? Yes 2
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

I am so glad to hear that the two bedroom suite (one queen bed in each room and a pull out sofa bed in the living room) worked out for your visit. The TownePlace Suites Morning Break Breakfast is perfect for grabbing some food and going out the door or sitting down to eat. Correct, it is not a full... More

Campbell, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 22, 2013

This hotel is nicely located (Beautiful park, trails, restaurants) and has excellent potential (Full sized kitchens, living room). Front desk staff is very nice and the Sales Manager, Lisa, is wonderful to work with. The Assistant General Manager, Jill, is a different breed altogether and does not project the quality of a Marriott Manager. She takes any complaints personally and... More

Was this review helpful? Yes 3
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

Missy, Thank you for your feedback about our great location, large suites and Lisa. I am very sorry that you are upset that I asked you to kennel your barking dog. I know that he is part of your family, but with your son going off to school, the dog has been barking all day long. It is not fair... More

San Jose, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 18, 2013

Avoid this hotel if you can. Sadly I have had more than 1 negative experience. My first experience was a very short notice trip where I wanted to use my Marriott Rewards points to cover his stay. Typically not an issue anywhere else but here not only did they take my points, they charged his credit card. After much ado... More

Was this review helpful? Yes 3
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

Anne W, Thank you for your feedback about your guest's hotel stay. I wanted to respond to your post. Back in February when you booked your guest at this hotel under your Marriott Reward account, you did not have a certicate to pay for his stay. We had to contact you many times to have you contact Rewards to order... More

Corvallis, Oregon
Top Contributor
79 reviews 79 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 19, 2013

We stayed here for a family wedding and loved how simple, clean, and affordable it was. Breakfast was basic but filling. Rooms were clean. There is a full kitchen which was nice. Very basic. I enjoyed walking along the bike path and going to downtown.

Was this review helpful? Yes
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

I am so glad that you liked the hotel. I hope that you had a great time visiting your friends and family members that were also in town for the wedding. I appreciate your kind words on the review. General Manager More

Brea, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2013

This hotel took us in with our retired guide dog who is over 50 lbs...after the manager totally stabbed us in the back at the Cupertino location. She is an uncaring and rude little girl, worst experience we have had at a Marriott in Cupertino !! They make up their own pet policy !! Staff at Campbell took us w/out... More

Was this review helpful? Yes
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

I am very glad to hear that you and your dog had a great stay. Yes, this hotel accepts up to 2 maximum pets with a combined maximum weight of 75#. Pets get to stay on the 1st floor with us. There is a $100 fee for pets. Not all hotels accept big pets. Each hotel has their own pet... More

Guatemala City, Guatemala, Guatemala
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2013

I lived here for over 5 months and in the end, even though I was ready to move into my own place, it was hard to go. Staff is cordial and warm. It is always spotless and clean. You can find everything you need and they will always do anything and everything to make you feel at home. The parking... More

Was this review helpful? Yes
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

Thank you so much for your kind words. We miss you already. We appreciate all of the kind details that you left the Trip Advisor community to see. Yes, we have triple paned windows, so all of the rooms are quiet. We hope you move back soon. Jill and Staff More

Brooklyn, NY
Top Contributor
66 reviews 66 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 28, 2013 via mobile

We stayed two years ago and were happy to stay again. The park behind the hotel, which is so easy to access, makes it an ideal location to stay, especially with kids because of the playground. Our room was nice, the cleaning ladies were great. We all slept really well. Unfortunately my husband, like the previous reviewer, also had a... More

Was this review helpful? Yes 1
TPSCampbellSales, General Manager at TownePlace Suites San Jose Campbell, responded to this review

Ms. Crazyandcrazier, Thank you for the terrific feedback about my cleaning staff and the nice room. I really appreciate it. I apologize that your husband gave you some incorrect information about his check-in experience. The issue was that he had more than 5 people that he was trying to check into a two bedroom, which has a maximum of 5... More

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Additional Information about TownePlace Suites San Jose Campbell

Address: 700 E. Campbell Avenue, Campbell, CA 38103
Phone Number:
Location: United States > California > Campbell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites San Jose Campbell 2.5*
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Also Known As:
Towneplace Suites San Jose Campbell Hotel Campbell
Towneplace Suites Campbell

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Limited service, extended stay hotel located in the heart of Campbell, California (island city surrounded by San Jose). Next to the Campbell Park, Los Gatos Creek Trail, Downtown Campbell and the Pruneyard Shopping Center. Ideal for pets ($75 fee) and long term stays. ... more   less 
Number of rooms
95

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