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Courtyard San Jose Campbell

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655 Creekside Way, Campbell, CA 95008
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1 room 1 guest
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Courtyard San Jose Campbell
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119 Reviews from our TripAdvisor Community

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Traveler rating
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    11
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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princeton, nj
Level Contributor
115 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights using Marriott free night awards. The idea was to explore Silicon Valley and Santa Cruz and for that the hotel is well located, driving distance to everything ( unfortunately we didn't find anything really worth visiting and Santa Cruz boardwalk is to be avoided at all costs) and almost walking distance to downtown Campbell, which is... More 

Was this review helpful? Yes
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

Thank you for taking the time to post your review. We are thrilled that you enjoyed our location and great hotel. However, we apologize that your experience with our pool was not to your liking. I have reached out to our engineering department to have the pool area inspected. Thank you for bringing this to our attention. We appreciate your... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This facility has the best customer service. They always greet you when you walk in. They are very welcoming. The Bistro there has fantastic food and I love the sitting area. The pool is very nice and comfortable. We stay there often and they remember us.

Was this review helpful? Yes
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

Thank you for taking the time to post your review. We are thrilled that you were able to experience our friendly staff, swim in our inviting pool and dine in our Bistro. We appreciate your feedback and hope to welcome you back again soon. Sincerely, Cerissa Beveridge Director of Sales cerissa.beveridge@hhg-hotels.com More 

Sacramento
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at this Hotel previously a few years ago while attending a soccer tournament and my experience was pleasant. In the area again for a girls weekend and concert and decide to stay at this Courtyard. The Hotel is nice and clean. With 4 ladies it was nice to have a separate room with 2 double beds and a... More 

Was this review helpful? Yes
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

Thank you for your detailed review. We are glad you enjoyed your stay with us and appreciate you notifying us about the stain on the carpet in your room. We hope to welcome you back to our hotel again soon. Sincerely, Cerissa Beveridge Director of Sales cerissa.beveridge@hhg-hotels.com 408-508-7227 More 

Diamond Bar, California
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 27, 2015

We have stayed here on two occasions. This is a very nice property; it is modern, clean, and well run. Both times, we have used my annual one night free certificate that comes with my Marriott Rewards credit card. It is in a good, freeway close, location.

Was this review helpful? Yes
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

We are happy to hear you enjoyed everything about your stay! Thank you for the review! We hope to welcome you back again soon. More 

Benicia, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 11, 2015

I was surprised to see how clean the room was! However, At bedtime, I was shocked to see the long stain through all bed sheet on one of our queen beds. Crazy neighbors with kids next door made us hear their every jump until 11pm. People walking in hall way are so so loud like they stand next to our... More 

Was this review helpful? Yes 1
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

Thank you for taking the time to post your review and provide feedback. We apologize that you found the bed linens to be less than extraordinary. We make every effort to deliver the highest standards of comfort and cleanliness and we're sorry that you did not experience this on your recent stay. Thank you for providing us with areas where... More 

Hillsboro, Oregon
Level Contributor
5 reviews
4 of 5 stars Reviewed July 7, 2015

They have upped their customer service. I have been staying here for many years and their service was not so good, I actually started staying at another hotel but gave them another try and am very happy with the service. I love the location, close to Whole Foods, Trader Joes, and several other stores and restaurants. Works great for me!

Was this review helpful? Yes
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

Thank you very much for your review and for choosing our hotel. We hope to welcome you back again very soon! More 

Reno, Nevada
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 5, 2015

As a lifetime Platinum Elite member of Marriott, I've stayed at A LOT of their hotels and I have to say that this was one of the nicest Courtyards. It is beautifully maintained and is well located within walking distance of the Pruneyard and also easy freeway access to 880 and 280. The staff were really friendly and my room... More 

Was this review helpful? Yes
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

Thank you for taking the time to share your feedback. We appreciate your positive review and are delighted that you loved the hotel. We hope to welcome you back again very soon! More 

Olathe, Kansas
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 31, 2015

I've stayed at many Courtyards and found this to be a standout experience. We used Marriott points to stay 2 nights while visiting friends. Rooms were clean, pool was relaxing, breakfast was great, location near many shops and restaurants. Close to the Los Gatos creek trail system, too, for a nice run or walk. Most of all, the staff really... More 

Was this review helpful? Yes
michaelm13, General Manager at Courtyard San Jose Campbell, responded to this review

Greetings Wendy, Thank you for trusting us with your hard earned points! I am happy to hear that your experience with us went well. Thank you for your loyalty to Marriott, Michael McClintock/GM and Team More 

New York
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

If you need to stay in Campbell, AND if you're ok with spending about 300$ a night - that's the hotel for you. If you're a budget traveler - look elsewhere. Pro's: Very pleasant service! Very clean, quiet and comfy rooms. Free parking. Free WiFi. Nice little fitness room and pool. Con's: It's just way too expensive. No free breakfast... More 

Was this review helpful? Yes
michaelm13, General Manager at Courtyard San Jose Campbell, responded to this review

Greetings, Thank you for your business and we were happy to serve you during your stay with us! I do understand that pricing in Silicon Valley gets a little crazy due to high demand but we pride ourselves on keeping a clean and friendly hotel. I hope when traveling back to the area you will try us again. Michael McClintock... More 

Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 15, 2015

This hotel is a pleasure to stay in. The staff are very friendly and helpful. They greet you everytime they see you. I appreciate that. My room is very clean and comfortable. There is a flat screen tv, iron, coffee machine, a small fridge, and very good wifi. I have stayed here several times, and they never fail to impress.... More 

Was this review helpful? Yes
michaelm13, General Manager at Courtyard San Jose Campbell, responded to this review

Greetings, Thank you for responding to our survey! It was great to hear that we provided all the services you expect when traveling and staying at a Marriott hotel. We hope to see you again soon. Michael McClintock / GM More 

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