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Holiday Inn Express San Francisco Airport South

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1250 Bayshore Highway, Burlingame, CA 94010
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1 room 1 guest
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Holiday Inn Express San Francisco Airport South
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376 Reviews from our TripAdvisor Community

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Traveler rating
    95
    144
    72
    36
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (376)
  • Mar-May only
    (89)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (65)
All months
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We need to spend a night near the airport for an early flight the next morning. I originally booked a room with the Embassy Suites near by and found this hotel with much lower rate. It turned out to be a good choice. The room and bathroom look nice and newly updated. Everything is clean. It's located right by the... More 

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear Lisa, Thank you for your kind comments. We are very pleased to hear that our hotel had met your expectations. We look forward to seeing you on your next stay with us. Best Regards, Leila Borja Guest Services Manager More 

Appleton, Wisconsin
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Four night family stay, two rooms. Able to check in early on a Saturday. Rooms clean and good size. Great breakfast food but trash needs to be changed more often. Great location for traveling north and south. Loved watching the planes. Must improve Wi-Fi.

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear tripper9930330, Thank you for your kind words. We are happy to hear that we met your expectations. As always, we strive to deliver the best service to each and every single one of our guests. Thank you for your feedback regarding the WIFI and please know that we just finished upgrading our WIFI system. Again thank you so much... More 

Massapequa, New York
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

When it comes to hotels, I admit I am somewhat of a hotel snob. I stayed here on a family trip because it was in a convenient location and there wasn't much available. The lobby is super clean and bright. The front desk staff couldn't have been nicer and the rooms were very clean and updated. The bathrooms were a... More 

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear Zacojam, Thank you for taking the time to convey your comments regarding your recent experience with us. We are glad you liked your room accommodation. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your... More 

Sanibel Island, Florida
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quite one of the best Holiday Inn Express that I've ever stayed in. My wife and I recently overnighted there and were very pleasantly surprised. Our room was bright and comfortable with modern and stylish furnishings - I suspect the hotel may have been recently refurbished. And the view out over the Bay was excellent. A supply of fresh fruit,... More 

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear FFlyer42, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. I am happy to know that you found our hotel to be suitable for your needs. I am sorry that you found your stay to be less than satisfactory due to some issues of the breakfast room. We take all reviews positive... More 

Granada Hills, CA
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here several years ago and came back because of my good experience in the past. When I checked in, the room I got had no wifi access on my laptop, iPad, or phone. I called tech support (using my cell phone because the Holiday Inn charges to call a toll free number) and after about 15 minutes the... More 

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear Thank you so much for sharing your recent experience during your stay with us. We are delighted to hear that you found our rooms to be spacious and comfortable. I’m truly sorry to hear about the noise and WIFI issued you encountered during your stay. However, I am very pleased to share with you that we are currently in... More 

North Massapequa, New York
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can't say enough about this hotel. It was a 10 minute drive from San Francisco Airport. On the bay with a view! Hotel was clean, and had everything you could want! Fresh cookies and juice/coffee to great you! Great staff. Big siting areas to eat and chat. Continental breakfast a huge bonus! Max's restaurant right outside the hotel with great... More 

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear kelly V, The hotel is excited that you enjoyed your stay with us. We are pleased that you were able to utilize the hotel adjacent restaurant and we appreciates that you were pleased with the cleanliness and friendliness of our staff. Again thank you so much and we look forward to your next stay with us if you are... More 

Redditch, Worcestershire
Level Contributor
115 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was perfectly OK - nothing special but we weren't looking for anything amazing - it ticked the boxes - free shuttle to and from the airport, comfy bed, decent bathroom and there was a place to get some dinner and a beer within walking distance.

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear bevandmark2, Thank you for your review. The hotel is pleased that your stay went well. We look forward to your next visit to the Holiday Inn Express.We hope to make your next stay a success. Best Regards, Leila Borja Guest Services Manager More 

Salt Lake City, UT
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The shuttle from the airport arrived to pick up passengers within minutes of our arriving at the shuttle curb and the driver was courteous and helpful. It runs every half hour so the wait is never long, coming or going. After a ride of about 10 minutes we were quickly checked in and sent on our way to our room.... More 

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear SarahMacDillon_2005, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. I am happy to know that you found our staff's service to be suitable for your needs. I am sorry that you found your stay to be less than satisfactory due to WIFI experienced. We take all reviews positive and negative very... More 

California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Family and I came back from our trip in the Philippines. We stayed at HIE-SF North and HATED it, but we need a place close to the airport and who has a shuttle and decided to give this HIE a try, and I AM GLAD I DID! Amazing Front Desk staff, especially the FOM who checked us in was amazing.... More 

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear AppreciateHope, Thank you for your comments. We are very happy to hear that you and your family had a great time while staying with us and you're able to take advantage of our complimentary shuttle. Our staff strives to provide each guest with the quality customer service they deserve and we were happy to hear that they were able... More 

Rapid City, South Dakota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

everything at this hotel is amazing. the rooms are super clean. they have a very nice pool. they also have a continential breakfast that is better then restaurants. the workers are very helpful and kind. they have desks and free Wi-Fi if you are coming to this hotel for buisness. they have a free shuttle to the airport SFO.

Was this review helpful? Yes
Leila A, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review

Dear Androidfan123, Thank you for your comments. We are pleased to hear you enjoyed your sleeping room and that our staff was friendly and helpful. We strive to do our very best for our guests and we are happy to have met that expectation for you. We look forward to having you stay with us in the future. Best Regards,... More 

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