I have stayed at this Hotel several times. Mainly because it is convenient. I just received my charge card bill and I was charged an additional $62.00 because they said a Duvet cover was missing. I'm extremely angry. I called the Hotel and was told I needed to discuss this with housekeeping. When I was transferred to housekeeping I got... more

I accidentially left behind a personal item with an approx. monetary value of $75 (with lots of sentimental value) during a recent stay, I called the hotel the next a.m. to retrieve and was told that housekeeping never found the item? I spoke with the GM to try and get resolved and hopefully locate the mysterisouly vanishing item, he was... more

Fleet Week, the President's Cup and Oracle Convention were all taking place the same weekend we were visiting San Francisco, limiting availability of many hotels. We decided to try one of the hotels near the airport. After reading many of the reviews of the different options near SFO, we decided on trying the Holiday Inn Express in Burlingame, right off... more

Surprised to see rave reviews on this hotel. It's not bad—friendly and professional service from the Filipina desk clerks, conveniently located right at the entrance to the 101 a few minutes south of airport, a better than average gym, and the usual amenities one expects from H.I. Express. However, the rooms are stuffy and filled with tired old knotted pine... more

I stayed at this hotel in August during a trip to the States and found it to be a great location for the airport and clean as a whistle too. The staff were all excellent, very friendly and knowledgeable. Nothing was too much trouble for them and they are a great asset to the hotel. The hotel is situated only... more

The staff - from front desk to housekeeping to the maintenance guys - they are all exceptionally friendly and welcoming. The rooms are clean - shows some age in the bathrooms, but satisfactory. The best price around the area with free parking. Breakfast is a bit crowded but adequate and satisfying. Workout room is small but not crowded. Hallways have... more

First, let me say this: This is not an elegant, glitzy place, it's an airport hotel. As such, it is perfect. The rates are reasonable, too. Friendly and competent check-in staff. Clean room with fridge, microwave and flatscreen TV. Surprisingly quiet, considering the closeness to the airport and the highway. Very nice view onto the Bay. Great free breakfast served... more

I have stayed at this hotel numerous times, as I have found it to be one of the most convenient, pleasant and best value hotels anywhere in the San Francisco airport area. Rooms are decent size and comfortable (ask for one on the back side, 'bayview'), could use a bit of updating but perfectly comfortable. Right off the highway, so... more

We got into SFO at 10:30 pm. PST. Kids tired. Thanks to Garmin GPS was able to find the place relatively quickly. Hotel was full. Check in was quick. Room smaller than used to with other holiday Inn Express. Nonetheless, clean but definitely outdated. In am breakfast swarmed by bus of oriental tourists leaving no room to eat. Hostesses worked... more