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All 12 Burlingame hotels

San Francisco Airport Marriott Waterfront

4.0 of 5 Hotel   |   1800 Old Bayshore Highway, Burlingame, CA 94010
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Ranked #4 of 12 hotels in Burlingame
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A recent review
5 of 5 stars reviewed 2 days ago
Matt S Charlotte, North Carolina
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748 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here one night before a flight. Was a great stay. Very convenient location (w/ every 10 min shuttle to airport!), great views, beautiful grounds, comfortable beds, clean rooms, friendly staff, and loved the M club. Would stay here again!

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to share your experience! We are happy to have been your touchdown space during your recent travels! We are also glad to hear you enjoyed our runway views, M Club Lounge, rooms and most importantly that our team made your feel at home during your stay. We hope to have the opportunity to host... More

Senior Contributor
32 reviews 32 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed in SFO airport Marriott Waterfront for 2 nights before my connecting flight to Des Moines In general, good hotel, nice room and specially like the new M lounge. Food was nice at the hotel restaurant. Staff are extremely friendly and doing their utmost to serve you better. Dr E Chow

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We are glad to hear that you enjoyed your time with us during your recent trip! We take great pride in our guest service, so we are happy to hear that our team was attentive and acommodating during your stay. We also appreciate the compliments on our M Club Lounge and dining. We hope to have the opportunity to host... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I live this place in general, big lobby, bar, nice restaurant, gift/ coffee shop, fire pots at night, bay front jogging trail, great beds and bedding. My only regret about this spectacular property is that it was remodeled several years ago with "modern" furnishings. The elegance and coziness went out the window. It is cold and very uncomfortable furniture. The... More

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to write a review of our hotel. We appreciate all of the compliments on our signature Marriott beds, dining and amenities. Your feedback is a valuable tool for our team and we apologize that the recent renovations and addition of the M Club Lounge did not meet your expectations. Thank you for your continued... More

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was excellent, clean and well appointed. The staff was courteous and the M lounge fabulous. There is an extremely efficient shuttle service to airport. Every ten minutes! The waterfront view was great.

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We are thrilled to hear of your experience during your recent trip to San Francisco! Thank you for taking the time to write a review. We appreciate all of the compliments on our airport convenience, friendly staff and bay views. We certainly welcome the opportunity to host you again in the future! More

Foothill Ranch, California
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the San Francisco Marriott Airport Waterfront Hotel in Burlingame. Had a very nice stay. great location, service was fabulous. Well appointed rooms and good for an airport location. Lobby Lounge is great and a wonderful view of the Bay. Food was very good but pricey, everyone was friendly. M Lounge was wonderful. Would stay again no issues at... More

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to write a review of our hotel! We are very glad to hear that enjoyed your recent stay and your family found both comfort and convenience during your time with us. Thank you for the compliments on our friendly staff and newly renovated M CLub Lounge. We hope to have the opportunity to host... More

Leesburg, Virginia
Contributor
20 reviews 20 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

It's an airport hotel so i expected it to be busy but wow, this place was really busy...the lobby and the courtyard/common-area/restaurant/bar area was packed. That said, the operations seemed to be running as smoothly as you could expect. The concierge lounge is located on the main level and it was ultra-convenient yet strangely quiet and nearly empty while just... More

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to review our hotel! We are happy to hear that you found convenience during your recent visit with your family. While we attract a large number of business travelers, we are glad you enjoyed the newest additons to our M Club Lounge as well as a quiet escape. We hope you will consider us... More

Winston Salem, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Not one employee that I spoke to at this hotel was friendly. They constantly acted as though they were doing us a favor by letting us stay at their hotel. Booked a concierge level room and had to prove that the reservation gave us access to the M Club. Then upon entry to the club each day we were asked... More

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate you taking the time to share your experience and giving us the opportunity to improve the guest experience. We take great pride in our team and we are concerned that our service did not meet the high expectations we have at our hotel. While we aim to keep the M Club Lounge exclusive for our guests, we apologize... More

Hackensack, New Jersey
Top Contributor
60 reviews 60 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

We are Marriott travelers. So we had certain expectations when we booked the Marriott Waterfront, regardless of it's location near the airport. Sadly, our Marriott expectations were not met. The room and hallway looked aged and dated. The room had a musty odor or an odor of old cigarettes trying to be removed, since all Marriotts are now non-smoking. When... More

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to write a review of our hotel. We appreciate you honest feedback, both positive and negative as it is a valuable tool for our team. While we are happy to hear that you found convenience in our location during your recent stay, we are concerned that you did not receive the exceptional service that... More

Lakewood, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very nice and clean hotel. Based on the days we were there, it looks like it's geared towards business professionals. The lobby is usually crowded with business people. Although they have an indoor pool, it's more for exercising since it's inside the gym but nice. The rooms are decent size and clean. The bathroom is on the small size. I... More

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to review our hotel. We appreciate your honest feedback, as it is a valuable tool for our team. Thank you for the compliments on our rooms and pool. While our convenience to the airport appeals to the business traveler, we are happy to hear that you enjoyed waking up to our runway views. We... More

Ottawa, Canada
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

After a week consisting of two fabulous hotels, and because we were catching an early morning flight we booked at this Marriott. What a great mistake... After walking down a long and windy corridor (say 8 minutes) we arrived at our room, which upon first entry, smelled unfresh damp and perhaps mouldy. The front desk immediately accommodated' us by placing... More

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thanks for your comments. We apologize that you did not have a better experience. As you can see from the majority of our reviews, it is not our normal service and product delivery. Please call 650-692-9100 and ask to speak with the General Manager or our Director Of Operations, as we need some more details in order to rectify these... More

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Additional Information about San Francisco Airport Marriott Waterfront

Address: 1800 Old Bayshore Highway, Burlingame, CA 94010
Phone Number:
Location: United States > California > Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Francisco Airport Marriott Waterfront 4*
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Also Known As:
San Francisco Airport Marriott Waterfront Hotel Burlingame
Marriott Hotel Burlingame
Marriott Burlingame
Burlingame Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Burlingame #3 Business Hotel in Burlingame #4 Family Hotel in Burlingame #6 Romantic Hotel in Burlingame
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Number of rooms
684

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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