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San Francisco Airport Marriott Waterfront

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GreenLeadersSilver level
4.0 of 5
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1800 Old Bayshore Highway, Burlingame, CA 94010
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1 room 1 adult
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San Francisco Airport Marriott Waterfront
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1,173 Reviews from our TripAdvisor Community

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Mount Airy, Maryland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

Won't get too detailed. In short, checked in. Asked if any bayfront rooms available. "No sir, those are sold out" OK, no problem for me. (I spend over 100 nights per year at Marriott, Platinum Lifetime and NEVER play that card). So my room has not such a nice view and I checked on-line available rooms for same day. Bay... More 

Helpful?
Thank gtbuck
Atlanta, Georgia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The San Francisco Airport Marriott is a beautiful hotel. The waterfront location provides gorgeous views. There is an outdoor seating area with fire pits for a chilly night where you can relax and unwind while watching the planes land and take off across the bay. If you reserve a club room you will be able to enjoy a hot buffet... More 

Helpful?
Thank Mac1253
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for being a loyal Marriott Rewards member, we are so thrilled you enjoyed the hot buffet at our premier M Club Lounge. We are so glad you had the chance to relax and unwind during your stay with us, nothing delights us more than knowing our guests are taking advantage of the waterfront views from our convenient airport... More 

Red Lodge, Montana
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

service not very good, bed had dirty sheets (gross & upsetting) so housekeeping came up at 11 pm when found the bedding that way after check in. they were friendly and turned over the incident to manager who offer 20,000 pts for the trouble. we like the M Club... breakfast every morning for our level of the suite we stayed... More 

Helpful?
Thank billings5
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate you taking the time to share your feedback with us, we are sincerely disappointed to read that your experience upon arrival did not meet expectations. It truly pleases us to know that our manager was able to improve upon your stay with extra rewards points and that you had a relaxing, enjoyable time in our luxurious M Club... More 

Dunedin, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Facility is nice. However the business center is consistently similar to a sauna, there is no cell phone reception in the room, Wifi in the room runs about 8 bucks a day. Had a few floor towels given to me that were a bit dirty. Just the little things that keep this hotel from being great. Comfortable beds though! Thanks.

Helpful?
Thank Tharps22
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Although we are happy you enjoyed a comfortable bed, we are disappointed that your stay did not meet your expectations. We strive ourselves in providing our guests with a world-class experience, so we truly appreciate your valued feedback. It may please you to know that we offer complimentary Wifi in our lobby as well as for all Marriott Rewards members... More 

Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is the 2nd time I have stayed at the Marriott at SFO.Again was very impressed with the hotel.Rooms remain nice and appear clean.Service at the hotel was good,and check in/check out was simple.The shuttle service to the airport the next day was also prompt,and the shuttle driver helpful. The hotel also has some new features since my last visit.In... More 

Helpful?
Thank Karen P
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

It was our pleasure to welcome you back to the waterfront, Karen. It delights us to know that you enjoyed a clean, comfortable room during your stay and that you took advantage of all the updated amenities. We are delighted that you enjoyed our newly renovated guest rooms as well as state-of-the-art in-room features. From check-in to check-out, it pleases... More 

Washington, DC
Level Contributor
131 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice property, although can get a bit hectic. Lobby has a great bar is a great place to people watch with a great view of the bay. Rooms are being renovated; I was in a newly renovated room. Very nice; had a refrigerator and safe. Nice bathroom (shower stall only, no tub). Large, well equipped fitness center and decent... More 

Helpful?
Thank Davidwatts
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Hi, David. It pleases us to know that you received friendly and helpful service during your stay and we are so happy you enjoyed waterfront views from Flights 101. We are so glad you had a chance to explore the property and the local area from our convenient airport location. From your room to the bay, nothing makes us happier... More 

Oakland, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

The bar area itself is nice, but be warned - do NOT get the coffee there. The Starbucks in the hotel was closed and I bought a small cup of coffee to go from the bar. The coffee literally tastes like plastic has leached into the liquid. I had to throw most of it out, and it was over $3... More 

Helpful?
1 Thank finnandjake
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate you sharing your valued feedback with us. As we strive to provide all our guests with pleasant experiences, we are disappointed to learn that the coffee was not up to standards. Should you return to San Francisco, we hope you will allow us another opportunity to exceed your expectations. More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The M-Lounge here is great. During the day they have a pretty dangerous make-your-own-trail-mix station. This is also the only lounge that I know of that stocks almond milk. If you have to leave before the official breakfast, you can always grab a yogurt, fruit, and cereal. That's a very nice touch for an airport hotel. The official lounge breakfast... More 

Helpful?
1 Thank Bgc78
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for being a loyal Marriott member! We are thrilled your stay was filled with decadent dining, nothing makes us happier than knowing you had the chance to enjoy our luxurious M Club Lounge and all it has to offer. We are very pleased to hear you enjoyed a clean and comfortable room with great waterfront views, it is... More 

Atlanta, Georgia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I was at the SFO Marriott for 4 nights on business in January, 2015. This is a nice Marriott property. Rooms are updated, the staff is great and lounge, restaurant and common areas are well appointed. It has 'Airport' in the name for a reason. For light sleepers, the side of the hotel away from SFO may be preferable. I... More 

Helpful?
Thank tamac9601
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing your experience with us. It pleases us to know that you enjoyed a nice room, friendly encounters with our team and our M Club Lounge during your stay. All our windows are double-paned to minimize any noise from the airport, so we appreciate your feedback. Should your business travels bring you to San Francisco again, it... More 

Rapid City, South Dakota
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

So difficult to travel with two young ones. This hotel could not have been more accommodating: from the wonderful shuttle driver (sorry I didn't catch his name) to Susan at the front desk, we were completely taken care of--completely. I could not have felt better staying with my little ones in a hotel room. Super clean; super accommodating.... Totally worth... More 

Helpful?
Thank LLB481
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing your experience with us. From clean and quiet rooms to guest accommodations, we could not be more happier knowing that we made your stay a little easier for you and your family. Thank you for your kind words about our shuttle driver and Susan at the front desk - we will be sure to share your... More 

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