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San Francisco Airport Marriott Waterfront

4.0 of 5 1800 Old Bayshore Highway, Burlingame, CA 94010
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San Francisco Airport Marriott Waterfront
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848 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Norriton, Pennsylvania
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

WHAT I LIKED: Spacious comfortable rooms Very close to SFO Airport Scenic views (depending on room location) Excellent CONCIERGE LOUNGE (Espresso Machine deserves special mention. It's awesome) Great Customer Service @ CONCIERGE LOUNGE WHAT I DISLIKED Elevators are located in a remote corner, and it is a long walk each time back and forth (that's a real pain especially if... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing a candid review of our hotel. We are delighted to learn that you enjoy our comfortable guest rooms, our close proximity to SFO Airport, concierge lounge, and bay views. We appreciate your feedback regarding our lay out and front desk experience as it aids us in maintaining and improving the overall guest experience. Should your travels... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We arrived late at night with a cranky, sick child for an 18 hour layover. Shuttle bus arrived right away. Check in was quick and helpful, sending a mini fridge and rollaway bed right up to our room. We had breakfast buffet and lunch in the bar - food was good and service was fine. It was nice to be... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate you taking the time to share your positive experience with us. It thrills us to know that after tiring travels, you were able to utilize our complimentary airport shuttle, your check-in was handled promptly, and a mini refrigerator and rollaway bed were provided to you upon arrival to your room. We are happy to learn that you enjoyed... More 

Dallas, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at the Marriott at SFO with my wife and daughter in law. Service was absolutely terrible in every part of the hotel. Food was fine but the wait staff was slow, totally unmotivated and made the experience something to forget. When we departed early the next morning there were several staff members right out front using foul language and... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing candid feedback from your recent visit. We are disappointed to learn of your experience and appreciate you bringing this to our attention. We aim to provide our guests with the highest standards of excellence and we will be taking appropriate measures to ensure that this does not occur in the future. We value your loyalty as... More 

montreal
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I was telling this story to friends yesterday and they encouraged me to write a review, despite the fact it was 6 months ago, July 4th to be exact. Will never forget as we had, at least, one good souvenir of that evening, fireworks in the sky upon landing at SFO. Hopefully, our experience can minimize the risk of this... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you very much for sharing your experience with us. We are very disappointed to learn of the issues that you faced during your short time with us and we can assure you that this is not the standard we aim to provide for our guests. We will be contacting you privately to follow up with you and we hope... More 

Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location if you are laying over. Free airport shuttle means you don't get the run around from cabs. It's right on the water so you can see animal life in the bay. The reception lady who checked me in was not overly friendly but very accommodating as I had arrived early and wanted to sleep. I could see the... More 

Was this review helpful? Yes 2
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking time out of your day to share a review of our hotel. We are thrilled to learn that you enjoyed the convenience of our complimentary airport shuttle and the beauty of our bay views. It pleases us to know that we were able to accommodate an early check-in so that you could rest after your travels,... More 

modesto, ca
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here so many times. I was thinking about it the other day when we were heading to this hotel again and I realized I first started staying here over 20 years ago. This trip was for a park & fly. I used the app to check in ahead of time, which I was thanked by the front... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking time out of your day to review your latest visit. We are thrilled to learn that you were able to utilize our mobile check-in app and that you were pleasantly surprised with the refreshments in our concierge lounge. It makes us happy to know that you were pleased with our green features, the comfort of your... More 

Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When it comes down to staying nearby the Airport, Marriott Waterfront stands a nice spot, in which you can see aircraft landing through your room winnow, and also a perfect choice to give a 6 miles running alongside the bight. Restaurant service and food are above average than other Marriott series.

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for reviewing the San Francisco Airport Marriott Waterfront. We are delighted to hear that you enjoy our close proximity to SFO airport, watching aircrafts landing from your room, and running along our waterfront path. We are also pleased to learn that you experienced above average service in our restaurant, Hangar Steak. We look forward to hosting you again... More 

Top Contributor
88 reviews 88 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel several times for both business and pleasure and have always been impressed with the staff and facilities. A complimentary airport shuttle is available to and from SFO. Runs every 15 min - catch a the Hotel Shuttle stop. There is a very large bar and seating area just across from check-in. Very nice and very... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate you taking time out of your day to share positive feedback. We are overjoyed to learn that our guest services encourage you to return to us time and time again. It thrills us to know that you enjoy utilizing our complimentary airport shuttle, relaxing in our Flights 101 Lobby Lounge, and dining in Hangar Steak. We are also... More 

Chandler, Arizona
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for a couple of nights while visiting family members during Christmas time. Convenient location. Nice waterfront hotel. Room was clean & staff was professional. Keep up the good work Marriott!!

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking time out of your day to review our hotel. We are delighted to learn that your stay was enjoyable due to our convenient location, waterfront views, clean room and professional service. We hope that you had an opportunity to spend some time in our Lobby Lounge or take a stroll on our waterfront path. Should your... More 

chicago, il
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This location has a free shuttle from the San Francisco airport and is only about 5-10 minutes away. It has a beautiful view of the bay from its property. Our room did not face the bay, but was fine for a one night stay before our drive down the coast. The staff were very friendly and helpful and there was... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing a review of your recent visit with us. We are delighted to hear that you enjoyed our complimentary airport shuttle, beautiful bay views, and friendly and helpful team members. It also pleases us to learn that you were able to experience Flights 101 Lobby Lounge and your meals in Hangar Steak. We are happy to share... More 

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Additional Information about San Francisco Airport Marriott Waterfront

Address: 1800 Old Bayshore Highway, Burlingame, CA 94010
Location: United States > California > Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Francisco Airport Marriott Waterfront 4*
Number of rooms: 684
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Also Known As:
San Francisco Airport Marriott Waterfront Hotel Burlingame
Marriott Hotel Burlingame
Marriott Burlingame
Burlingame Marriott
Hotel Style:
#1 Green Hotel in Burlingame
#4 Business Hotel in Burlingame
#4 Family Hotel in Burlingame
#5 Romantic Hotel in Burlingame

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