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San Francisco Airport Marriott Waterfront

4.0 of 5 1800 Old Bayshore Highway, Burlingame, CA 94010
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San Francisco Airport Marriott Waterfront
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875 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Top Contributor
148 reviews 148 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars NEW

Rather than going into San Francisco I decided to spend one night near the airport and go into the city in the morning because I had a flight that arrived at SFO shortly before midnight from the East Coast and by then it would be 3 am by my clock. I considered the Westin but selected the Marriott because Marriotts... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to share a candid review of your experience with us. We are disappointed to learn about the inconvenience you experienced with our airport shuttle and the frustrating experience you had with our M Lounge, and have addressed this internally. Regarding the state of your room, we look forward to unveiling our new state-of-the-art guest... More 

Oro Valley, Arizona
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very near San Francisco International airport and there is a free shuttle service to and from the airport. The hotel had easy check-in. It was clean and the east side rooms gave one a view of the airport and water yet we heard no loud noise of takeoffs and landings. The M Lounge was available to Platimum... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to share your recent experience with us! It thrills us to learn that you found check-in a breeze, and that you were able to enjoy the views from your room and our M Lounge. We are happy that you found the shuttle service and our close proximity to the airport to be of convenience,... More 

New York City
Top Contributor
93 reviews 93 reviews
59 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Marriott (my second time here) due to my flight being canceled because of poor weather on the East coast. My room was on the second floor with a view of the water and the airport. Quite impressive view with the exceptional weather the Bay Area was having. Note you can hear the planes taking off/landing but... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate you taking the time to share your recent experience with us. We are thrilled to learn that you enjoyed your previous stay with us so much that you chose to return - and that we were able to give you another positive experience! It is wonderful that you were able to take in the views from your room... More 

Danville, California
Top Contributor
131 reviews 131 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed here for 1 night after a late flight arrival into SFO. Normally it is difficult to find rooms around SFO. I know why there was no issue finding this hotel – they had a note in my room saying that they are undergoing a $18M renovation and apologized for not having the bigger screen TV installed yet. What they... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to leave a review. We are very happy to hear that you were able to enjoy the premium location of hotel, as well as the comfort of your room. Please accept our apologies on the inconveniences you experienced during our renovation.This is certainly not the kind of impression we wanted to leave with you.... More 

Chicago, Illinois
Top Contributor
127 reviews 127 reviews
105 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This was my first time at the Marriott Waterfront and it will also be my last. I was here for 1 night for a client meeting the following day and the bad news started at check-in. I am gold and was guaranteed a King bed room in my reservation. Taking a late flight out of Chicago I arrived in San... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to share more about your recent visit with us. While we are pleased to hear that you enjoyed our room service, we are disappointed that we were unable to accommodate your request for a room with a king-sized bed and would like to apologize for any inconvenience you experienced during our renovation process. We... More 

Dallas
Top Contributor
92 reviews 92 reviews
51 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

The physical plant of the hotel is being updated, and there was a letter explaining that much of the casework (desk, safe, closet, etc.) had not yet arrived. Probably sitting out in the bay on the containers with the rest of the cargo due to the strike, but I digress. The room itself appeared larger than normal, and some of... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to provide us with a review of your recent business trip. Although you were not able to enjoy all of our exciting upgrades during your visit, we are delighted to read that your new bed was comfortable and that your guest room was spacious. We are especially pleased to learn that every one of... More 

California
Contributor
14 reviews 14 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Great new look at lobby level, though rooms are pretty tired looking. I am a Platinum Premier member and normally am in one of the nicer rooms that any Marriott has to offer. So, if the room I had represents the best they've got, then I am concerned and would just have people be aware that rooms don't match the... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to write a review of your experience. We are thrilled to hear that you had found our airport shuttle a convenient amenity, and that our team contributed to a positive experience both at our front desk and in our restaurant, Hangar Steak. At the same time, we are disappointed to learn of the lack... More 

Center Valley, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

As a Marriott Lifetime Platinum I have stayed at this property a handful of times in the past. As full service Marriotts go it has always been just ok, but its proximity to SFO is convenient. Having said all that the hotel is going through a full renovation with updates that are becoming welcome and similar across Marriott. When finished... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We truly appreciate you sharing your recent experience with us. While we are thrilled to read that our M Club Lounge suited your tastes and is of the best you have ever seen, we are disappointed to learn of the issues you experienced in your guest room. Cleanliness is a top priority for us and we will be sharing your... More 

Wakefield, RI
Top Contributor
193 reviews 193 reviews
121 hotel reviews
360 helpful votes 360 helpful votes
3 of 5 stars Reviewed 1 week ago

Although a fabulous location- good proximity to SF or Silicon Valley- they are going through a room refresh. If you are a business traveler, you might be disappointed. My top floor room was small, similar as to what you'd find at a Fairfield Inn. My room had an old desk, no lamp, chair with a rip in it, no charging... More 

Was this review helpful? Yes 3
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for bringing your recent experience to our attention. We are happy to read that you enjoyed our convenient location during your recent stay. We apologize for any inconvenience experienced during our renovation process and appreciate your feedback. We look forward to unveiling our new state-of-the-art guest rooms this spring, including new furniture, decór and updated features. We truly... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been traveling and staying weekly in this hotel since OCT14. I'm a loyal Marriott Platinum member and this is my favorite hotel! They have set the bar really high for all other properties in the area. Gorgeous property and exquisite view of the waterfront and SFO runway. Excellent service to/from airport. They are undergoing a renovation, but not much... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing such kind words about our property. We are delighted to read that you have consistently enjoyed every visit to our hotel in the past few months. We are overjoyed to learn that the San Francisco Airport Marriott Waterfront is your favorite hotel due to our exquisite views, excellent service, and exceptional M Club Lounge. Our team... More 

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Additional Information about San Francisco Airport Marriott Waterfront

Address: 1800 Old Bayshore Highway, Burlingame, CA 94010
Location: United States > California > Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Francisco Airport Marriott Waterfront 4*
Number of rooms: 684
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Also Known As:
San Francisco Airport Marriott Waterfront Hotel Burlingame
Marriott Hotel Burlingame
Marriott Burlingame
Burlingame Marriott
Hotel Style:
#1 Green Hotel in Burlingame
#4 Romantic Hotel in Burlingame
#4 Family Hotel in Burlingame
#4 Business Hotel in Burlingame

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