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All 12 Burlingame hotels

San Francisco Airport Marriott Waterfront

4.0 of 5 Hotel   |   1800 Old Bayshore Highway, Burlingame, CA 94010
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Ranked #4 of 12 hotels in Burlingame
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A recent review
4 of 5 stars reviewed 3 days ago
Bruce S Foothill Ranch, California
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743 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Foothill Ranch, California
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the San Francisco Marriott Airport Waterfront Hotel in Burlingame. Had a very nice stay. great location, service was fabulous. Well appointed rooms and good for an airport location. Lobby Lounge is great and a wonderful view of the Bay. Food was very good but pricey, everyone was friendly. M Lounge was wonderful. Would stay again no issues at... More

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Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to write a review of our hotel! We are very glad to hear that enjoyed your recent stay and your family found both comfort and convenience during your time with us. Thank you for the compliments on our friendly staff and newly renovated M CLub Lounge. We hope to have the opportunity to host... More

Leesburg, Virginia
Contributor
20 reviews 20 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's an airport hotel so i expected it to be busy but wow, this place was really busy...the lobby and the courtyard/common-area/restaurant/bar area was packed. That said, the operations seemed to be running as smoothly as you could expect. The concierge lounge is located on the main level and it was ultra-convenient yet strangely quiet and nearly empty while just... More

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Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to review our hotel! We are happy to hear that you found convenience during your recent visit with your family. While we attract a large number of business travelers, we are glad you enjoyed the newest additons to our M Club Lounge as well as a quiet escape. We hope you will consider us... More

Winston Salem, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Not one employee that I spoke to at this hotel was friendly. They constantly acted as though they were doing us a favor by letting us stay at their hotel. Booked a concierge level room and had to prove that the reservation gave us access to the M Club. Then upon entry to the club each day we were asked... More

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Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate you taking the time to share your experience and giving us the opportunity to improve the guest experience. We take great pride in our team and we are concerned that our service did not meet the high expectations we have at our hotel. While we aim to keep the M Club Lounge exclusive for our guests, we apologize... More

Hackensack, New Jersey
Top Contributor
60 reviews 60 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We are Marriott travelers. So we had certain expectations when we booked the Marriott Waterfront, regardless of it's location near the airport. Sadly, our Marriott expectations were not met. The room and hallway looked aged and dated. The room had a musty odor or an odor of old cigarettes trying to be removed, since all Marriotts are now non-smoking. When... More

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Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to write a review of our hotel. We appreciate you honest feedback, both positive and negative as it is a valuable tool for our team. While we are happy to hear that you found convenience in our location during your recent stay, we are concerned that you did not receive the exceptional service that... More

Lakewood, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very nice and clean hotel. Based on the days we were there, it looks like it's geared towards business professionals. The lobby is usually crowded with business people. Although they have an indoor pool, it's more for exercising since it's inside the gym but nice. The rooms are decent size and clean. The bathroom is on the small size. I... More

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Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to review our hotel. We appreciate your honest feedback, as it is a valuable tool for our team. Thank you for the compliments on our rooms and pool. While our convenience to the airport appeals to the business traveler, we are happy to hear that you enjoyed waking up to our runway views. We... More

Ottawa, Canada
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

After a week consisting of two fabulous hotels, and because we were catching an early morning flight we booked at this Marriott. What a great mistake... After walking down a long and windy corridor (say 8 minutes) we arrived at our room, which upon first entry, smelled unfresh damp and perhaps mouldy. The front desk immediately accommodated' us by placing... More

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thanks for your comments. We apologize that you did not have a better experience. As you can see from the majority of our reviews, it is not our normal service and product delivery. Please call 650-692-9100 and ask to speak with the General Manager or our Director Of Operations, as we need some more details in order to rectify these... More

Princeton, New Jersey
Contributor
18 reviews 18 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed after arriving on a late flight into SFO and was waiting for my brother to arrive in SF the next morning. Things I liked: 1. Quick and easy checkin - we arrived about 10:30pm 2. Close drive from SFO (under 5 minutes) and ample parking 3. On-site Starbucks 4. Hotel bar was lively when we arrived, actually was impressed... More

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Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thanks for reaching out to us and providing us with valuable input from your recent stay, both positive and negative. We are very happy that your customer service experience exceeded the high expectations we have at our hotel. We are pleased to hear that you experienced a high level of comfort and convenience during your trip. We also appreciate your... More

Franklin, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I've given it a few days during my stay here, the first since they moved the Executive Lounge to the lobby and renamed it the M Club. While the new lounge is much bigger, making it easier to find a seat for breakfast, it is much less convenient for Platinum members. I'm currently on the 11th floor which in the... More

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Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to share a thorough review of your experience with us. We truly appreciate your feedback on our M Club Lounge, as we are in the process of gathering feedback on this proof of concept concierge lounge. We will share your comments with other Marriotts that are considering implementing similar projects. Thank you for your... More

Birmingham, Alabama
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We were flying back from Hawaii and wanted comfort and convenience en route so I paid for club level at this property. Should not have bothered!! The Club lounge has been moved to the first floor so even though the breakfast was delicious and offered lots of choices, it was not convenient to our room. Our room was no different... More

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate your honest feedback, as it is a valuable tool for our team. While we are happy that you found convenience during your recent visit, we apologize that the recent renovations of the M Lounge and our room amenities did not meet your expectations. Is our... More

Kansas City, Missouri
Top Contributor
142 reviews 142 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveling on business. Been to the hotel off and on over the years. Almost didn't stay there this time but so glad I did. They have added a great M Club for Marriott members who qualify including bar service (costs but the food is still free, can put it on the room). The lobby is open and can seat a... More

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to share a review of the San Francisco Airport Marriott Waterfront! We are pleased to know that you enjoyed the M Club Lounge, our lobby and dining areas, and your comfortable room. It is wonderful to know that you were able to take advantage of the airport shuttle. We hope you will join us... More

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Additional Information about San Francisco Airport Marriott Waterfront

Address: 1800 Old Bayshore Highway, Burlingame, CA 94010
Phone Number:
Location: United States > California > Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Francisco Airport Marriott Waterfront 4*
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Also Known As:
San Francisco Airport Marriott Waterfront Hotel Burlingame
Marriott Hotel Burlingame
Marriott Burlingame
Burlingame Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Burlingame #3 Family Hotel in Burlingame #3 Business Hotel in Burlingame #6 Romantic Hotel in Burlingame
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Number of rooms
684

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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