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San Francisco Airport Marriott Waterfront

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1800 Old Bayshore Highway, Burlingame, CA 94010
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San Francisco Airport Marriott Waterfront
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1,013 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

we only had one night here but it was very nice place. I would not recommend a long stay for a family as the room is a bit small and pay for WIFI, but for one or two night, great place to be. We had a two bedroom room for the 3 of us. Very clean and stylish, space was... More 

Was this review helpful? Yes
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I loved this hotel. We were vacationing in San Francisco and decided to stay near the airport. This hotel was a great choice. First things first.....the room was clean. If the cleaning staff fails to pay attention to detail, the rest of the hotel can be great, I still would not enjoy the stay. The hotel was... More 

Was this review helpful? Yes
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We love reading lovely reviews like yours and nothing makes us happier than learning about such positive experiences from our guests. Thank you for choosing us as your hosts during your San Francisco vacation and we are delighted that you enjoyed a comfortable, clean room with breathtaking waterfront views. We are so excited that you and your husband enjoyed a... More 

Level Contributor
64 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed 2 nights at Marriott waterfront SF for a transit connection to Des Moines... Great Hotel with nice, comfortable room! The room was newly renovated, high tech and awesome view from the room... Good breakfast at the M lounge and excellent and polite staff! A great hotel to consider for a transit stay and also the hotel offer free shuttle... More 

Was this review helpful? Yes 1
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We are so happy to welcome you to San Francisco during your layover, thank you for sharing these lovely photos with us. We are so pleased to hear that you enjoyed our newly renovated guest rooms, our fun technology features as well as the beautiful waterfront views. Nothing delights us more than knowing that you were able to take advantage... More 

Chico
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a special place for me. I met my husband at a conference at this hotel 18 years ago. 15 years ago we returned to start our honeymoon before our flight to Mexico and the wonderful staff sent us champagne and the most delicious chocolate covered strawberries to help us celebrate our wedding. Over the years we have... More 

Was this review helpful? Yes
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you so much for sharing this with us, Heather! It was our absolute pleasure to host you and your husband on such a special occasion and we are so delighted that you allowed us to assist with your anniversary celebrations. Nothing makes us happier than knowing that you always enjoy a pleasant stay with us and that your special... More 

Montreal, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay at this hotel 5 to 6 times a year. They finally renovated the rooms. They have done a good job but for a weird reason have not changed the desks and there are no more closets. I guess it is a design choice. The service is good and always attentive.

Was this review helpful? Yes
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you so much for your loyalty and support, we are so pleased to welcome you back with brand new renovations. It delights us to know that our team greeted you with excellent customer service during your time with us and we appreciate your feedback regarding the design of our guest rooms. Should you return to San Francisco again, it... More 

Mountain Home, AR
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel give a great view of the bay and the ability to watch the tide roll in. The restaurant is fine with central bar area and outside fire pits for warmth on the California evenings. The walk around the bay is fantastic and you can use a bike (hotel) or walk around and enjoy the view. The airport is... More 

Was this review helpful? Yes 1
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

It was our absolute pleasure to welcome you to San Francisco and we are so delighted to learn that you enjoyed the fantastic, beautiful waterfront views. We love spending our evenings at the fire pits overlooking the bay and are so glad that you enjoyed a classic California evening with us. However, we are disappointed to hear that our conference... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at this hotel. Our room was very clean with comfortable beds and a large flat screen tv. Everything felt newly renovated. Only minus on the room: the bathroom door is semi-transparent glass, which is sort of awkward. The hotel itself is very nice, with a huge, comfortable lobby that has a full Starbucks inside! There... More 

Was this review helpful? Yes
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing your experience with us and we're so excited to learn about your pleasant stay. We are so delighted that you enjoyed your spacious, comfortable room and the newly renovated interior as well as our beautiful lobby area. It makes us so happy that you were able to enjoy front row seats to the waterfront views &... More 

Freehold, New Jersey
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Tranquil place with great service and hospitality. The lounge is well stocked and super attentive staff. Variety of healthy breakfast items. Lounging buy the water front and watching planes take off and land is aw some. The best of airport hotels.

Was this review helpful? Yes
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

It is our greatest pleasure to host you and nothing delights us more than knowing that you enjoyed the exceptional Marriott standards of hospitality during your time here. We want to thank you for your kind remarks and are so happy to hear that you found our hotel to be relaxing, comfortable and convenient. Watching planes take off and land... More 

Morro Bay, CA
Level Contributor
196 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 1 week ago

We always spend the night in San Francisco when we connect to an international flight as our initial small-town leg is the least reliable. The Marriott at SFO has been our preferred hotel for a while. Price is reasonable, good dining options, clean and comfortable room, good shuttle. The only way it could be better would be if it was... More 

Was this review helpful? Yes
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We are so pleased to read about your wonderful experience with us, thank you for your constant support. We are delighted that you find us to be your trusted hosts for your travels and nothing makes us happier than knowing that you enjoy delicious dining options & clean, comfortable rooms every time you visit us. Thank you again for your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My sister over the weekend booked 2 rooms for Saturday 1 night 8/15/2015 . For 189 each we had a water front view but for some reason because I'm not the one that did the booking they shuffled my fiance and I into room 9080. We had a water front view but we also had a huge black top roof... More 

Was this review helpful? Yes
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We appreciate you elaborating on your previous review and filling us in on the details of your stay. Again, we are sorry to hear that the amenities in our rooms did not function properly and as always, we are more than happy to assist you in replacing the broken amenities in your room to ensure the most enjoyable experience for... More 

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