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Hyatt Regency San Francisco Airport - Burlingame

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1333 Bayshore Highway, Burlingame, CA 94010
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Hyatt Regency San Francisco Airport - Burlingame
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Hyatt Regency San Francisco Airport - Burlingame
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1,022 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency San Francisco Airport - Burlingame
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Montecito, California
Top Contributor
125 reviews 125 reviews
84 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed April 19, 2012

I fly 100-150,000 miles a year. I would like this hotel to be a 4 or 5 star in quality but it is at best a 3 star due to the age, lack of choices and lack of service. At $165 or less it is a viable alternative but it is no where near the Westin down the road or... More 

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Reno, Nevada
Top Contributor
55 reviews 55 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed April 18, 2012

I stayed here for four nights in mid-April, 2012 for a conference that always uses Hyatt Regency properties, so I have stayed in numerous Hyatt Regency hotels and this was not near the level of those others (Atlanta, Ft. Lauderdale, San Diego, Indianapolis, eg). The rooms are small though nicely decorated. The bathroom is spacious, but the coffee pot, stashed... More 

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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 17, 2012

Great place to stay near SFO Int'l Airport. Perfect accommodation for business travelers. Rooms are spacious and clean. Delicious and healthy breakfast selections at Admiral Club where additional hotel PCs are available for guests use. Very professional and helpful staff ready to answer assist their guests.

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The Villages, Florida
Top Contributor
59 reviews 59 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 17, 2012 via mobile

From arrival to departure staff was excellent. Gentleman at the front exudes enthusiasm. Desk personnel make the process personal, and do what they can to accommodate your requests. Regency Club could have a wider variety of food. Room could use an in-room safe, and a bathroom fan. Great view, close to airport, Candlestick, and plenty of restaurants on Bayshore and... More 

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New York City
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 16, 2012

Nice hotel located next to the airport with frequent and easy to use shuttle service. The sports bar has a good vibe and the food was good. Rooms are spacious and quiet. Front desk staff were surprisingly sharp and helpful. Another nice experience with the folks at Hyatt.

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London, GB
Top Contributor
135 reviews 135 reviews
49 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed April 12, 2012

We arrived about 9.30pm to find the hotel extremely busy as the Californian Republicans were holding a conference there. Diego was very friendly on check in, and he told us “you’ll find your room on the 8th floor and the number is written in the key card holder” (maybe a privacy rule that means you can’t say the guests room... More 

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HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Dear Janie, Thanks for your very detailed review. I'm sorry to hear of the annoyances ("niggles") you mentioned. After a long day of travel, our goal is to quickly and efficiently place you in a world of ease, comfort and quality. I hope to have the opportunity to do exactly that on your next visit. Please contact me when your... More 

Honolulu
Top Contributor
90 reviews 90 reviews
8 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 11, 2012

We had a great deal that included a free daily breakfast buffet for our family. However I was very surprised and disappointed that our room did not have an in-room safe which I expect to be standard in all hotels now.

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HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Dear Harry C, Thanks for your review - I trust you enjoyed the great selections at our breakfast buffet! No In-room safes, but we do have Safe Deposit boxes available at the Front Desk to store any personal items you may have. We hope to welcome you back soon from beautiful Hawaii. Aloha, Kevin More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 11, 2012

We stayed at this hotel because we went to a NFL game at Candlestick park. It was very close to the stadium. Very beautiful hotel. I love the balcony and the outdoors were inside the hotel. Loved it we slept with our sliding door open. Nice gym and clean pool. Would stay there again.

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HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Dear lucyvf, Thanks for staying with us for the 49ers playoff game, and for the 5 star review! Looks like it's gonig to be a couple more great seasons for the SF Giants and the 49ers, so we hope to see you back during the home games! Kevin More 

USA
Top Contributor
75 reviews 75 reviews
75 hotel reviews
1,219 helpful votes 1,219 helpful votes
4 of 5 stars Reviewed April 5, 2012

The rooms here are execellent and they have Club Rooms also. However, the food is only average in the Club lounge which should be better quality for Hyatt Hotels.

Was this review helpful? Yes 17
Houston, Texas
Top Contributor
61 reviews 61 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed April 2, 2012

This is supposed to be a Hyatt Regency Hotel but the hotel and service is a weak 3* hotel. 1) Room are dated - not refurbished for some time 2) Rude front desk staff and overcrowded with people 3) No decent restaurant -- only a bar where one can order some food. Unfortunately, the food is no better than Denny's... More 

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HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Dear Maturetraveler9, I'm sorry to hear that you were disappointed with your stay. We would love the opportunity to have you visit again and win you over, so please contact me when your travels bring you back our way. Also, as a Platinum Member, your Internet is free - if you were charged, we'll be glad to credit you back...you've... More 

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