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Hyatt Regency San Francisco Airport - Burlingame

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1333 Bayshore Highway, Burlingame, CA 94010
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Hyatt Regency San Francisco Airport - Burlingame
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    1,182 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (306)
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    Santa Barbara, United States
    4 of 5 stars Reviewed yesterday NEW

    Enjoyed my stay at the Hyatt for a Conference. Needs were met. Great quality. Hospitality was superb. Communication with the Desk Staff was a little complicated but got worked out. The helping staff was so friendly and helpful. Felt cared for.

    Review collected in partnership with Hyatt Hotels

    Was this review helpful? Yes
    5 of 5 stars Reviewed yesterday NEW

    Stayed 4 nights for a conference, and found it a wonderful choice. My room was standard, but clean and pleasant. Wifi was the easiest ever! Room service delivered in 30 minutes, and the food was excellent. I had a couple of specific requests, and they were met quickly and cordially.

    Review collected in partnership with Hyatt Hotels

    Was this review helpful? Yes
    Kansas City, Missouri, United States
    5 of 5 stars Reviewed yesterday NEW

    This hotel is very comfortable and user friendly. The staff is sincerely attentive. The food is good and reasonably priced. The exercise facilities are far above average for most hotels. There is an added bonus in that it is close to a walking trail along the Bay that is delightful for relaxation in the evening.

    Review collected in partnership with Hyatt Hotels

    Was this review helpful? Yes
    Ohio
    Level Contributor
    58 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW

    We were here for a conference and at first given a room far from the elevator with 2 queen beds. When I told Walter, who was behind the registration desk, our wedding anniversary was the next day, he gave us an upgrade to a room with a king bed, closer to the elevator, and it had a bay view....at no... More 

    Was this review helpful? Yes
    TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

    Thank you so much for your review and congratulations on your anniversary! We are delighted you had a great time at the conference and enjoyed your stay with us. I'm very glad Walter was able to offer a lovely room and extended a late check out for your convenience. Your compliment is truly appreciated and I'll make sure to share... More 

    Stratford, Canada
    2 reviews
    2 of 5 stars Reviewed 3 days ago NEW

    We stayed for three nights. WIFI was never a good connection, could not sign in to lobby computers at any time even after support "fixed" it, parking pass did not work so had to keep validating tickets at front desk, laundry service was limited. We stayed in other hotels in the same area for less money with larger rooms and... More 

    Was this review helpful? Yes
    TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

    Thank you for your feedback. We apologize for the inconvenience caused from the parking and inconsistent WiFi service. We are currently upgrading the hotel Internet system to provide a better experience for our guests. During this process, WiFi may be not as consistence as it should be. Rest assured, your comment will be shared with my Leadership Committee for review. More 

    Philadelphia, Pennsylvania
    Level Contributor
    16 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 4 days ago NEW

    Traveling on business and stayed one night. Waiting for the airport shuttle to pick me up from the airport was a long wait. Once I arrived at hotel (late night) the staff were pleasant and accommodating. I've Stayed here once before and find the hotel to be nice. I would recommend it to others.

    Was this review helpful? Yes
    Chicago, Illinois
    Level Contributor
    11 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    3 of 5 stars Reviewed 5 days ago NEW

    This is quite an aged property. The upkeep is bad. I could a whole layer of dust on the bedside table. The sheets were clean, but quite old. Given that this is a full service hotel, I would recommend that the linen be changed completely. I had a room facing the highway, so there was a lot of road noise... More 

    Was this review helpful? Yes
    Indonesia
    Level Contributor
    46 reviews
    29 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    2 of 5 stars Reviewed 5 days ago NEW

    The stay and room is okay. Basically the experiences were fine until morning arrived. 8am there was a brief,quick knock and immediately my door was opened. Deadbolt was not functioning, fortunately i chained the door. Not a pleasant experience.

    Was this review helpful? Yes
    TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

    Thank you for your review. Please accept our sincere apologies for the early entry and the broken lock. A private message has been sent to you hoping to gain more information from your recent stay. We hope to hearing from you soon. More 

    Annandale, Virginia, United States
    Level Contributor
    116 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 56 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    From the moment I walked into the hotel I felt welcomed and catered to. Water was immediately offered to me, my room was upgraded and the service I experienced while dining was the best of my entire trip. If you choose to stay here (and I recommend you do) if you encounter any problems ask for the manager - Rebecca... More 

    Was this review helpful? Yes
    missouri
    Level Contributor
    29 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW

    just finished a 3 night stay here. this hotel is super convenient to the airport and several good places to eat. room was pretty comfy. Melinda in the Knuckles sports bar really made our evenings great, a big thank you to her great service! the only ding I would give them is for their pool furniture. the majority of their... More 

    Was this review helpful? Yes
    TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

    Thank you for your review. We are delighted you enjoyed your stay with us and glad to hear Melinda took great care of you at Knuckles! Your feedback regarding our pool facilities is much appreciated and I'll make sure to share your comment with my team. We hope you'll come back and see us again in the future! More 

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