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Bay Landing Hotel

Certificate of Excellence
1550 Bayshore Highway, Burlingame, CA 94010
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Bay Landing Hotel
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Ranked #1 of 12 Hotels in Burlingame
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
rajslp Spokane, Washington
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694 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spokane, Washington
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very close to the San Franciso airport, located on the bay. Very nicely pointed rooms, comfortable beds, nice marble top vanity in the bathroom. Breakfast is self serve with many options. coffee, tea available at all times as is fresh fruit. staff is very accommodating.

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Tampa, Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is located very close to SFO airport. I needed a place to stay nearby to ease making an early morning flight. While not one of the big brand names, Bay Landing offered a clean, comfortable and convenient way to avoid a long trip from Berkeley early in the morning. The hotel offers a free airport shuttle. Note that... More 

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Adelaide, Australia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Bay Landing for 3 nights and used it as a base to explore San Francisco before taking an early morning flight to NYC. We had a hire car so this hotel worked for us as it was only a 20 minute trip and we were in downtown San Francisco. The rooms at Bay Landing are big... More 

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Brian F, General Manager at Bay Landing Hotel, responded to this review

Thank you, Joshua, for staying with us before heading to New York. I am thrilled to hear that you experienced our helpful team, and that you felt you received a good value. We appreciate your business, and hope to see you again on your next visit from Australia! More 

Chesterfield, Missouri
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Before I checked in that day I wasn't impressed with their hotel shuttle. I waited 50 minutes for a shuttle after countless calls to the hotel for a pick up. Once at the hotel I complained to the manager. He listened and walked away. Oh well. The hotel room, the staff and the breakfast were all good. No complaints. Great... More 

Was this review helpful? Yes 1
Brian F, General Manager at Bay Landing Hotel, responded to this review

Thank you for taking the time to share feedback about your stay. We appreciate your comments about our complimentary airport shuttle, breakfast, and the Bay Landing team. I am sorry that you had to wait for a ride from the airport. As promised, I immediately notified the manager of our shuttle provider after our conversation to ensure that any deviation... More 

Colorado Springs, Colorado, United States
Top Contributor
185 reviews 185 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel. There is a free breakfast each morning, free parking, and the staff are very friendly. This hotel is clean, and for all of you wondering about the noise of airplanes...you can't hear them in the hotel, only outside. I was originally worried about that, they didn't bother me even once! Also, they have decent rates... More 

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Brian F, General Manager at Bay Landing Hotel, responded to this review

Thank you, Brian, for giving us a perfect rating. We are thrilled to hear that you experienced our very friendly team, and that you enjoyed our convenient location. Your patronage is much appreciated. We look forward to seeing you again soon! More 

Tauranga
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on trip to US and needed to leave some gear there while tripping to NY and Las Vegas, really helpful. Weather here far better than town! And close to airport. Free parking and brekky is perfect for the hire car person. Nothing flash and they shuffle rooms so front facing to Bay are variable. Does the job.

Was this review helpful? Yes 1
Brian F, General Manager at Bay Landing Hotel, responded to this review

Thank you for taking the time to comment on your great experience at Bay Landing. We are happy to hear that our location was convenient for you. We value your business, and look forward to serving you again on your next visit to the area! More 

Melbourne, Australia
Top Contributor
73 reviews 73 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel overlooks the Bay and the airport runway, but the rooms are super quiet (although you can open the windows, which I consider a great plus in a hotel). There is a lovely courtyard area off the dining room which is a pleasant sun trap in the morning. The hotel rooms are a generous size and had all that... More 

Was this review helpful? Yes 1
Brian F, General Manager at Bay Landing Hotel, responded to this review

Thank you, Jenny, for choosing to stay with us while getting over your jet lag. We appreciate you taking the time to comment on our great location, bay front patio, and front desk team. We value your feedback, and hope to see you again on your next trip though SFO. More 

Chicago, Illinois
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 20, 2015

My family chose to stay in this hotel due to its high ratings from previous customers. Mr. Hightower, the shuttle bus driver, was warm & friendly. Upon our arrival to the hotel, we were made to feel welcomed by JC, a front desk staff. However, two of their staff members definitely need training on customer service skills. We witnessed a... More 

Was this review helpful? Yes 5
Brian F, General Manager at Bay Landing Hotel, responded to this review

Dear Rosebud808, Thank you for taking the time to share thoughts about your experience at Bay Landing. I do appreciate your candor, and am sorry that you did not have a better experience. I apologize for any misunderstandings that you had with our team, and will share your comments with the staff. As I understand, our guest services manager personally... More 

Rapid City, South Dakota
Top Contributor
159 reviews 159 reviews
50 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed April 20, 2015

I chose this from the TA reviews, coat, and location. I just stayed her overnight and left before breakfast so my experience was limited. The first thing that struck me was the front desk people were not overly welcoming. Maybe I am spoiled by the upscale properties who henerally do a good job of installing a customer service culture. That's... More 

Was this review helpful? Yes 1
Brian F, General Manager at Bay Landing Hotel, responded to this review

Thank you, Rutman, for taking the time to share comments about your recent experience with us. I am sorry to hear that you were not greeted with the warm hospitality that we are known for. I will share your feedback with our front desk team. We are happy to know that you found Bay Landing to be well located, and... More 

Nova Scotia, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

We stayed here on our trip through San Francisco. Close enough to the city, that we were able to take the BART into the city easily. Very slean hotel. Large rooms. Continental breakfast was a bit lacking, but most are. Wasn't expecting anything more. The customer service was AMAZING though. We had left our passports and IPad in the room... More 

Was this review helpful? Yes 1
Brian F, General Manager at Bay Landing Hotel, responded to this review

Thank you, Michelle, for taking the time to comment on our clean rooms and great location. We were happy to be have been of service. We appreciate your kind words, and hope to see you again on your next visit from Canada! More 

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