Arrived early because we caught a direct flight and were able to check in at 11am - that's huge with kids! The room was clean and the staff were very friendly. The pool was on the small side, but overall we enjoyed our 1-night stay. more

Our room was ready and everything was working and appeared clean. I think there are only 2 sets of elevators but we never had any issues. The elevators are near the exits out to the parking lots which is nice. The wifi was free, you just had to ask the front desk for a login. The flat screen tv was... more

There is a reason that this place is bottom of the Tripadvisor heap for Burlingame - currently 11 out of 12 hotels in the area. Way below Holiday Inn Express, Red Roof Inn etc. If you want to find out, well go stay there, no one is stopping you, altenatively, follow the advice of your fellow Tripadvisor reviewers and stay... more

We stayed one night prior to flying home. Our car driver recommended we take the walkway just a block from the hotel and walk into Downtown Burlingame. Local shops, restaurants, bars. It was a relaxing walk and we had a great dinner at Broadway Prime. Hotel was very nice. Room was well appointed, clean and comfortable. Thought we would be... more

I am writing this review almost 2 years after my stay at the Crowne Plaza, mainly because I can't believe some of the negative reviews. In 2007 I LIVED at this hotel for 2 months because my mom went into the hospital in SF during my planned one week stay. From the beginning the staff consistently worked with me to... more

I'm at this hotel and come down with a virus. Housekeeping does bring me an extra comforter because I'm freezing, The Hotel Manager, Debra says to call if I need anything. I call Debra, she's not in. I call the concierge and explain what I need: A box of advil and a digital thermometer. His English is very bad, but... more

I almost never travel with good jewelry, but my daughter told me that the diamond studs that my mother gave me would match better than the costume jewelry I was packing so, they made it into the bag. I couldn't find them the following morning in the hotel and thought, 'that's funny...I though I brought the good earrings...' The costume... more

As a platinum Priority Club member I really, really expected more. Bear in mind that this is a 4 star airport hotel. Arrived at 9.58pm and the check-in agent gleefully told us that the restaurant, bar and room service shut in 2 minutes at 10pm and we were too late if we wanted to eat or drink anything. I have... more

The staff at the Crowne Plaza in Burlingame is my second family. I did not travel as much as usual during the holidays and I missed my family at the Crowne Plaza. We I arrived this last week it was like coming home. Everyone there is always genuinely concened about how I had been, what I needed for my stay,... more