We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza San Francisco Airport

GreenLeadersBronze level
Hotel website
Hotel deals
1177 Airport Boulevard, Burlingame, CA 94010-1909
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Crowne Plaza San Francisco Airport
Professional photos View all
Browse nearby
Crowne Plaza San Francisco Airport
Write a Review

387 reviews from our community

Traveler rating
    59
    129
    104
    59
    36
See reviews for
64
67
33
159
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (387)
  • Mar-May only
    (113)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (96)
All months
Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at many IHG hotels and this one is a little bit disappoint to me, I stayed here 6 nights for business and I had a suite. Pros: Location are very nice. next to freeway, easy in and out. about 20 mins to downtown SF and 40 mins to Silicon Valley. (without traffic) Little cute Burlingame downtown across... More 

Was this review helpful? Yes
York, ME.
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My spouse & I chose a mystery hotel for its price; the Crowne Plaza was the one. I hadn't stayed in one for years. The front desk staff was friendly & helpful; the room spacious and spotless. Service at the bar was very good.

Was this review helpful? Yes
San Diego, California
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Got this place for a good rate plus I'm a IHG member so I got extra points for my stay. Also will comment that my experience might have been biased because I am a platinum member (basically only cause I have the credit card) so they may have been more accommodating because of this? With that said, it was a... More 

Was this review helpful? Yes
New Jersey
Top Contributor
260 reviews 260 reviews
90 hotel reviews
679 helpful votes 679 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first time here. I usually stay at one of the other SFO airport hotels such as my standby favorites including the Hyatt Regency, the Westin, Embassy Suites or the Hampton Inn South San Francisco. I ended up here on business because the hotel rate on a Wednesday was more reasonable compared to all the other hotels for... More 

Was this review helpful? Yes 1
Lewiston, New York
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First let me compliment Keara on the front desk..she was maginificent and she is far better than they deserve. Today I waited 45 minutes at the SFO International Airport for your shuttle and made three calls to the hotel. There was another gentleman there who waited almost as long. We were given various times of a shuttle coming and it... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear J4372XAPeter_S, Thank you for writing a review about your recent stay with us. I am delighted to hear your compliments about our excellent front office staff. We are hospitality professionals who pride ourselves on delivering world class customer service. It our regret that we fell short of your goal on this occasion because of the service you received at... More 

Bogota, Colombia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I couldn't think of a more appropriate title to describe my experience at this hotel. PROS: - This one is major, I was able to change my reservation (with no charge) at the last minute because I was ill. Major props to this hotel for that. - The airport shuttle is super convenient. - It's close to SFO NOT A... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear ViviP81, Thank you for taking the time to express your thoughts and concerns. It is very pleasing to know that you liked the shuttle service. On the other hand, I am sorry for the issues you had over the room cleanliness and noise. Your comments are being shared with the hotel management and appropriate action will be taken. The... More 

Yuma, Arizona
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Dated property even with refresh, one of the nicest staff (minus guy who delivered my bag from airline but found out he was security so explains it) room service gentlemen went out of his way and staff tries hard to please. Refresh is nice retro 60's but still has a feeling of "old" that makes it unfortunate. The shuttle bus... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear Echo9G, Thank you for taking the time to write us a review regarding your recent stay. I appreciate the compliments on the amiability of our staff. On the other hand, I'm sorry that the appearance of our property did not meet your expectations. Your review will be used to consider improvements needed and we hope that you can give... More 

Hawaii
Top Contributor
63 reviews 63 reviews
44 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here two nights, both of them while waiting for my departure from SFO following day. Nice hotel, large rooms (was given a suite), and nice restaurant. They even changed the TV channel for my to enjoy my NHL game.

Was this review helpful? Yes
Marlton, New Jersey
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed here hundreds of times for the last 15 years. Tonight was a surprise, and not a pleasant one. Simple request to have condiments on the side of a chicken sandwich with garlic fries. The wait staff came back to verify this. I reiterated lettuce, tomato, onions on the side...mayo and other stuff in it. My food arrived... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear Realtravelingthomas, Thank you for staying with us again and leaving a review. I sincerely apologize for the unsatisfactory experience you had at the restaurant. Your comments are being shared with the hotel management and appropriate action will be taken. I have sent you a private message to obtain further details of your experience. We hope to have the honor... More 

Pismo Beach, California
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed one night last week. Staff were very nice and accommodating. Rooms are showing their age and were quite small. Club lounge was not staffed and only had water and coffee. The coffee machine was out of milk and there was no one to ask to refill it. Lobby and public space was dated. There are better airport hotels in... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear LocoTravelers, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the the room condition, club lounge service and the lobby. We will look into these concerns. I assure you that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Room/suite (28)
Viewed
View from room (4)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (8)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question