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All 12 Burlingame hotels

Crowne Plaza San Francisco Airport

3.5 of 5 Hotel   |   1177 Airport Boulevard, Burlingame, CA 94010-1909
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Ranked #11 of 12 Hotels in Burlingame
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A recent review
5 of 5 stars reviewed 4 days ago
Realtravelingthomas Marlton, New Jersey
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295 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Marlton, New Jersey
Contributor
13 reviews 13 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very cooperative and detail oriented at check in. A small store for miscellaneous things right there, reasonably priced. You know, little things like medicine, snacks, etc. the Bar/Restaurant......fantastic!!! Great staff, good food. The rooms? Well, it's a hotel. Maybe a small refrigerator, no microwave (sorry, my un popped popcorn). Make sure you check to make sure all your lamps are... More

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Orlando, Florida
Top Contributor
93 reviews 93 reviews
31 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Good for one night, wouldn’t stay longer. My room had new windows, and it looked like new bedding and shower curtain, but the rest was very tired. The whole hotel is in need of an update. Good sized gym and indoor pool, although the dirty gym towel pile was 4ft high at 5am and the pool deck was covered in... More

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Brendan D, General Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear HJFHJS, Thank you for taking your time to share your experience during your stay with us. I’m deeply sorry about the condition of the gym. That is definitely not typical for us and I will personally follow up on this and make sure that it is up to the Crowne Plaza standard. We are actually updating our guest rooms... More

NoVA
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We were in SF for a long weekend but needed to stay here the night before an early morning flight. For what we paid, I certainly did not expect to stay in a room the size of a NYC flat. It was so small and we needed to fit a cot for our daughter, giving us even less space to... More

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Brendan D, General Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear numberonueve, Thank you for taking your time to provide with your feedback. I’m sorry to hear about the condition of the bed sheet in your room during your stay. A couple of months back we ordered a new set of sheets and were sent a bad batch, which is why the material is not comfortable. We have since recalled... More

Las Vegas, Nevada, United States
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Having arrived at about 11:30 am from an all night flight from Seoul, I was not amused when the quite nastily noted that check-in time was 3:00 pm. As a hotel specifically serving the San Francisco airport, they should be well aware of the arrival on international flights. I did get the room, but the attitude was appalling. The staff... More

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Brendan D, General Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear John A, First and foremost I do apologize for your experience during check-in. I assure you that this is definitely not typical for our hotel. As you mentioned we are an airport hotel located no more than 2 miles from the San Francisco airport. As you would expect we deal with early check-in requests daily, and it has never... More

Fresno
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This place had the essentials a clean comfortable bed, clean bath and a TV. It is an older property that appears to be going through some updates. The windows in the hotel are being replaced as I write this, which is probably a good thing as many complained of freeway noise in past reviews and we did not have any... More

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Brendan D, General Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear erie mon, Thank you for taking your time to provide us with your feedback. We are very happy to hear that you found our hotel to be clean and comfortable. And you are correct we are currently working on replacing all the guest room windows to provide for better sound insulation from the highway. We have already replaced over... More

Gardnerville, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

Nice personell on the 10 th floor. Helpful and happy disposition, specially Ana and her helper Trinidad....also Lucy the supervisor was pleasant. Food though not soo good and waitress at night a bit disoriented...Fish tacos not presented as portrait on menu...tooo noise with music, tv AND lack of attention to clients....

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Sunnyvale, California
1 review
5 of 5 stars Reviewed 1 week ago

Quiet rooms, comfortable beds, and a friendly staff - I was very happy with this hotel! Plus, its positioned right next to the bay trail where you can watch planes land at SFO over the bay - so beautiful!

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Scottsdale, Arizona
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel needs some major updating...the beds and bathrooms have seen their better days. The bathroom ceiling are tile ceilings, which is not comfortable taking a shower, with the thought that you might be watched with a secret camera... "just saying" There was some type of weird substance that was sprayed or squeezed on the wall and stained the outdated... More

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Brendan D, General Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear KimK729, Thank you for taking your time to provide us with your feedback. I do apologize for your recent experience here at our hotel. I will personally follow up with this and make sure that the room is up to the Crowne Plaza standard for our guests. While I am sorry about the noise issue you encountered during your... More

Honolulu, Hawaii
Top Contributor
62 reviews 62 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to the airport but a cut above the typical airport hotel. Rooms are nice and quiet, amenities are good quality, free airport shuttle runs often. One drawback is that the shuttle wont take you to the Caltrain station just 1 mile away.

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Montpelier
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you only want a place to sleep for one night this is your place. Don't stay here for longer than a day or so though, because there is nothing close within walking distance worth checking out. The room was clean but the highway noise was atrocious. If you open the nightstand and there is a bible with earplugs, there... More

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IHGCare, Guest Relations Manager at Crowne Plaza San Francisco Airport, responded to this review

Dear Mary B, Thank you for taking the time to post a review about your stay. I am glad that you found our staff to be friendly and your experience at our restaurant was at par with expectations. However, I'd like to apologize if the noise disturbances experienced prevented you from fully enjoying your stay. We take all reviews negative... More

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Additional Information about Crowne Plaza San Francisco Airport

Address: 1177 Airport Boulevard, Burlingame, CA 94010-1909
Phone Number:
Location: United States > California > Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza San Francisco Airport 3.5*
Number of rooms: 309
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Also Known As:
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame

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