We put one of our drivers up at the Quality Inn Burbank for one night. We called in a credit card before he arrived and had it pre-approved. When he tried to check out in the morning they told him they could not accept it. He tried to use the emergency credit card we have him carry. The would not... more

We stayed here in April 2006 cause we had tickets to the Ellen Degeneres show and we wanted to be close by the studio. It was the worst hotel I've ever stayed in and I'm not that picky. We were put in one room that smelled so badly of smoke that we asked to be moved. The woman at the... more

Room was typical for the low end Quality Inns that we have stayed in; with adequate housekeeping. Pros -- about one mile from Burbank Airport -- no airport noise -- airport shuttle starting at 7:00 a.m. -- conveniently located... if you have a car...shops and restaurants within 5-minute drive -- no problem with front desk which was 24/7 and provided... more

My husband and I stayed at the Quality Inn in Burbank in mid January. I had selected this motel based on its proximity to Warner Brothers Studios. We had tickets to the Ellen Degeneres Show and wanted to be close to the studio. When we checked in we gave them our credit card to run as we do when we... more

I live about 8 hrs. way from the hotel and was planning my wedding at a near by site and decided to book this hotel for my wedding party to stay. I found the hotel on yahoo yellow pages and AAA gave this hotel a 2 star rating. Now one would think that this must be a somewhat decent hotel.... more

As Quality Inns go, this one is definitely on the less-attractive side. Formerly the "Buena Vista Inn", this motel was built with thin walls and has a very crowded, small parking area. The neighborhood is on the less-than-desirable side though improving. There is a gas station and a Jack in the Box next door. Probably one of the worst choices... more

I had a bad experience at this hotel... I thought I had reserved a non-smoking suite for 4 people, but got a smoking room. This may have been my fault in not reading the fine print on the web when I made the reservation. We arrived late at night, and I was not able to switch to a non-smoking room.... more

The front desk clerk was a little irritated that he had to interupt his personal phone call to check us in. While in the lobby, I inquired as to where the men's room was located. The clerk directed me up a darkened stairway behind the desk that was piled with boxes of papers. The restroom had a cardboard box next... more

Nice rooms and excellent location near airport and nearby NBC studios and Hollywood.Only drawback was poor service at the front desk.Upon checkout, I had to wait nearly 45 minutes for the deskclerk to show up in order to check me out.This was clearly unacceptable. Luckily I still made my departure from the airport, but never-the-less, it left a bad impression... more