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All 18 Burbank hotels »

Portofino Inn Burbank

2.0 of 5
924 West Olive Avenue, Burbank, CA 91506-2210
Hotel amenities
Ranked #6 of 18 hotels in Burbank
4.0 of 5 stars 69 Reviews
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69 reviews from our community

What travelers say about this hotel
  • Friendly and helpful(3)
  • Very basic(3)
  • Very clean(3)
Traveler rating
    29
    27
    6
    2
    5
Only show reviews for Family (15) | Couples (22) | Business (18)
Date Rating
SantaCruzCouple
Santa Cruz, CA
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed February 15, 2012 NEW
1
person found this review helpful

I reserved four rooms for a family gathering in the area. The outside is rather old and unappealing, but the rooms have been remodeled very nicely and the beds are very comfortable. Didn't have a problem with noise. The little diner attached is very old fashioned and used for TV and movie locations. In fact, the next day it was... More

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oleoiam
San Diego
Contributor
15 reviews
6 helpful votes
2 of 5 stars Reviewed February 13, 2012 NEW

I chose this motel based on reviews that gave it kudos for refurbishing that was very well done....and it is! BUT...when it came to bedtime, between the tweakers upstairs doing god knows what and the neighbors tv, i had to turn to ear plugs and sleep aids. That is the one thing i value most in a motel is quiet,... More

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Patricia D
Budapest, Hungary
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed November 17, 2011

I am working at a 5 star hotel chain and not used to staying at motels. Portofino Inn was a nice surprise. They recently renovated their rooms and the clientele is middle-class tourists and business men. Room was good size and up-to-date, nice decor. I stayed with them for 7 nights on leisure as I was visiting my friend in... More

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sandip kapadia, Manager at Portofino Inn Burbank, responded to this review
November 21, 2011

Dear Guest, Thank you for taking your time to post a review of your experience during your stay at our Inn. It was our pleasure in having you as our guest. Opinion of our valued guests helps us in providing fantastic hospitality and service to each of our guest. We hope to see you soon. More

Fred F
Burbank, California
1 review
5 of 5 stars Reviewed October 16, 2011

Accommodating folks who worked with us when we had personal issues. Very comfortable pillows and mattresses. Fridge and microwave and understanding attitude about having food in room. Good mirrors. Lovely flatscreen t.v. More

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MikeW1956
Powell, OH
2 reviews
3 helpful votes
5 of 5 stars Reviewed September 20, 2011
1
person found this review helpful

I stayed at the Portofino at the beginning of September 2011 for three nights. I had booked online months prior, and the Web site made it look like a three star hotel, maybe four. But I did happen to see a photo of the motel sign before I arrived, and I anticipated it wasn't nearly that nice. Indeed, upon arrival,... More

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giospirit
1 review
4 of 5 stars Reviewed September 8, 2011

I usually stay in nicer hotels, but it looked pretty cute on the website. when I got there, it looked like a 2 star motel... so I was a little leery. but the bedding in my room was great- it felt more like a 3/4 star ... I'm kind of picky about my sheets. lol. it was great for a... More

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whasabae2
Wyoming, Michigan
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed July 28, 2011

The rooms were small but very clean. $13 cab fair to Warner Brothers Studio Tours and the Ellen Show. We used public transportation to save money and felt totally safe. Everyone on and off the bus and subway were very nice. The cab ride to Burbank Airport was $20.00 with tip! Great for the money, great for location, just plan... More

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magandako
las vegas
Reviewer
4 reviews
8 helpful votes
1 of 5 stars Reviewed June 25, 2011
5
people found this review helpful

I chose this INN through the positive reviews posted on the Trip Advisors' website and sadly - it was all the in the contrary! I have relied in Trip Advisors' website for great places to stay & never did I recall having to stay in a place that they ranked in their Top 10 list that I was so disappointed... More

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benglelove
Oceanside, California
1 review
2 of 5 stars Reviewed February 14, 2011

Now I know what SENIOR ABUSE is. My experience started with poor service. I am partially handicapped and have a hard time using stairs. I had been told I would have a choice of upstairs or downstairs. When I saw the stairs I asked for a first floor room. They showed me a room back by the trash and generators... More

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sandip kapadia, General Manager at Portofino Inn Burbank, responded to this review
March 23, 2011

Thank you for review pertaining to your concerns and issues you encountered during your stay. Your review stated that you had spoken to me regarding your experience, however I have not spoken to you, nevertheless I apologise to you for your unfortunate experience and assure you that I have taken appropriate steps to ensure our guests will be attended to... More

cardbrat
Toronto, Canada
2 reviews
1 helpful vote
3 of 5 stars Reviewed February 13, 2011

Nice place.Free parking. Nice people who run it. Pleasant breakfast. Fair room with microwave. But man get rid of that cleaning fluid smell!!!! As you enter the room you are immediately met by this strong smell of cheap cleaner. I'm sure it is toxic and would not be safe for small children. I got used to it but barely. Had... More

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sandip kapadia, General Manager at Portofino Inn Burbank, responded to this review
March 23, 2011

Thank you letting us know of your experience at our Inn. I would like to apologise to you if your experience was short of fantastic. I have taken this matter up with our housekeeping staff and would like to assure you that all chemicals and supplies used to clean and sanatize our rooms are standard hospitality OSHA approved products. I... More

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Portofino Inn Burbank Also Known As

  • Portofino Hotel Burbank
Address: 924 West Olive Avenue, Burbank, CA 91506-2210

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Portofino Inn Burbank
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