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Residence Inn Los Angeles Burbank/Downtown

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321 S. First Street, Burbank, CA 91502
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1 room 1 adult
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Residence Inn Los Angeles Burbank\/Downtown
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236 Reviews from our TripAdvisor Community

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NY,NY
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here on vacation two years ago and were happy to come back for another eleven night stay. First of all, we stayed in a two bedroom two bath suite that was quite comfortable for myself. my husband and our teenage son. The beds were most probably the best that I have slept in a hotel. We were in... More 

Helpful?
Thank RNMOM
South Africa
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel delivered on all my expectations and more. I had a room on the 4th floor overlooking the pool area - it had a neat and tidy kitchen dining and lounge area with a swivel tv - easy to see from my bed or from the lounge kitchen area. They hotel check in was so efficient and friendly and... More 

Helpful?
Thank TheKraffts
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear TheKraffts, I wanted to take this opportunity to thank you for all the nice comments you posted about your recent stay with us. I am pleased that we exceeded your expectations and that you felt your check-in was friendly and efficient. I am also glad you were happy with the condition and cleanliness of your room. We are located... More 

New York City, New York
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We found this hotel for out last visit to LA, and we're so glad we did. We were deciding between this hotel and another Residence Inn in near Beverly Hills in the Pico-Robertson neighborhood in the city. We ended up staying here because it was significantly cheaper and had a pool. We stayed here for 11 nights, and our stay... More 

Helpful?
Thank Yaacov D
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Yaacov D., Thank you for the nice things you had to say about your recent stay with us. I am happy to know that my staff went above and beyond to satisfy your needs and make your stay as comfortable as possible. I will share your comments with my team and we hope to have the opportunity to serve... More 

Tucson
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights in a Studio room. During our visit we were making plans for a family event taking place in April. The front desk staff went the extra mile to show us the suites that would be appropriate for our April event. Throughout our visit the housekeeping staff, breakfast service staff and front desk staff did everything... More 

Helpful?
Thank 862natalief
Los Angeles, California
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here many times and every time the staff is very friendly and the hotel is kept clean and comfortable. The area is perfect because it's walking distance to downtown Burbank with lots of restaurants and shops. It's convenient because it's right near the freeway (the 5), BUT, one time I did get stuck with a room near the... More 

Helpful?
Thank Vanesa L
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Vanesa L., I would like to take this opportunity to thank you for all the nice things you had to say about your recent stay with us. I am so glad that you were happy with everything from the service to the room being spacious with a full kitchen. I am pleased you enjoyed our complimentary breakfast as well... More 

Aurora, IL
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed two nights over New Years for the Rose Bowl. It was convenient to many of the studios and tours and fairly close to the Rose Bowl for us. Plenty of restaurants within walking distance too. It is your typical Residence Inn with underground parking available. I felt the bathroom could have been slightly cleaner than it was. Nothing... More 

Helpful?
1 Thank mgdtravels
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Mgdtravels, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us over the New Years holiday. I am glad you found our location convenient and close to the studios, Rose Bowl and local restaurants. We are located in the heart of downtown Burbank which makes us a great... More 

Bend, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Prior to retirement, I stayed in hotels all over the U.S. as part of my job. This hotel had, by far, the friendliest, most helpful staff I have ever experienced. It did not matter whether they were on the front desk, housekeeping or maintenance. Every person was friendly and always greeted you. Breakfasts were more than satisfying. The rooms were... More 

Helpful?
1 Thank Rick C
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Rick C. I want to thank you for the comments you posted about your recent stay at our hotel. I am very pleased that you found my entire staff to be friendly and helpful. I will pass your comments on to them. I am also glad you enjoyed our complimentary breakfast. It is a guest favoraite and there is... More 

Ankeny, Iowa
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel when we went to the Rose Parade & Bowl. Our studio suite had plenty of room for the two of us to move around, and we loved the convenience of having a fully equipped kitchen. The breakfast buffet and evening receptions were a great addition, and there are lots of other restaurants within walking distance.... More 

Helpful?
1 Thank AinsleeB
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Ainslee, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us. I am pleased that you enjoyed your spacious suite that was equipped with a kitchen. I am also glad you enjoyed our complimentary breakfast and night social offerings.We are located in the heart of downtown Burbank within... More 

Pittsburgh, Pennsylvania
2 reviews
2 of 5 stars Reviewed November 18, 2015

Nice room. Nice people. Wish I could sleep! I-5 noise along with AC compressor almost next to my ear coupled with train noise makes this the worst sleeping environment I have ever experienced in a hotel/inn environment. Management was kind. The architect and engineers responsible for this should never be allowed to design a hotel. Rating is based on sleep... More 

Helpful?
Thank Ken K
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Ken, Thank you for the comments you posted about your recent stay with us. I appologize for the noise you experienced from the freeway and A/C units. When the property was built they did triple pane the windows to help absorb the freeway noise. The location of the A/C units was determined when the hotel was built. As you... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 12, 2015 via mobile

This was my first ever stay at a Residence Inn anywhere and I sort didn't know what to expect. My company booked this and I was told Burbank didn't have much choose so it's either this or the Holiday Inn which I was told was old and tired. This hotel caters to long stays as all rooms are either studios... More 

Helpful?
1 Thank sami k
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Sami k., Thank you for the recent thoughts you posted about your stay at our hotel. I am glad you had the opportunity to experience your first Residence Inn at our location. As you stated we are built to accomodate the long term traveler. We do have spacious rooms equipped with a kitchen area. Our free breakfast buffet is... More 

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