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Residence Inn Los Angeles Burbank/Downtown

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321 S. First Street, Burbank, CA 91502
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Residence Inn Los Angeles Burbank/Downtown
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Residence Inn Los Angeles Burbank/Downtown
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216 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for about 5 days and truly enjoyed our experience! Here are the good/bad from our stay: THE GOOD: - Great reception & service in all aspects! - Room was clean, trendy & comfortable. - Laundry room on the same floor was convenient and helpful when clothes were reaching their expiration dates. - Convenience of hotel allows you to... More 

Was this review helpful? Yes 1
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear MB, I wanted to take this opportunity to thank you for all the great comments you posted about your recent stay with us. I am pleased that you liked the service, room, guest laundry,big kitchen, complimentary breakfast and how cose the hotel is located to downtown Burbank. I will share your comments with my team and we hope we... More 

Scottsdale, Arizona
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We just finished a two night stay at this hotel. The first night we were in room 320. The room was dark because of corner location but the big problem was the noise from the air conditioning and the A/C vents blowing right on the bed. We asked to be moved when we noticed the noise but they didn't have... More 

Was this review helpful? Yes 1
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Ash2002, I wanted take this opportunity to thank you for bringing the noisy A/C issue to my attention. I apologize for the inconvenience. I will follow up with my engineering team and have them take a look at the unit to see if they can detect a problem. The A/C units are located in a closed closet area in... More 

meriden
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for business for 5 days and enjoyed every minute. It is perfectly located right off the highway. We were on the side of the building and yes, we did hear the highway but not enough where it kept us from sleeping, it was normal street noise to us. We rented a car and had... More 

Was this review helpful? Yes 1
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Tarvum, I would like to take this opportunity to thank you for your recent post about your stay at our hotel. I am glad that you loved our location and that being in the heart of downtown Burbank it was convenient for you to walk to nearby restaurants and local attractions. Our rooms are spacious and I will let... More 

Pittsburgh, PA
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 14, 2015

First the bad. Try to get a room facing east as the hotel is right next to I5 and the noise can be quite loud. The HVAC in the room is also loud when running and this can be annoying. Other than this, I found the hotel to be clean, the breakfast good and the service awesome. Walking distance to... More 

Was this review helpful? Yes 1
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Jim Br0wn, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us. I am pleased that you were inpressed by our clean rooms, great breakfast and awesome service. We are located in the heart of downtown Burbank within walking distance to all that the city has to offer.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 23, 2015

This is an average Residence Inn. Rooms were ok, but the windows dont block the noise from the freeway, the bathroom ventilation sounds like an airpline taking off and the breakast is not beyond decent. NOW, Beware that if you park there your vehicle might be broken into and your stuff will be gone. Parked my Escalade there (they charge... More 

Was this review helpful? Yes 3
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Mr. Ovidio, I would like to take this opportunity to extend my apology for a less than perfect stay you had with us recently. Our hotel is located very close to the freeway. When the hotel was built they did triple pane the windows to absord the noise. We are currently reevaluating the windows to see if there is... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 19, 2015

This was our first trip to L.A. - decided on Burbank which turned out to be a great location to travel from when going to all areas of L.A.; Warner Brothers tour (right in town), Universal Studios (5 miles away), Disneyland, Getty Center museum, Santa Monica Pier, LA Zoo, Hollywood walk of fame, etc. The hotel has plenty of parking... More 

Was this review helpful? Yes 1
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Bornnorb, Thank you so much for all the nice things you posted about your recent stay with us. I am happy you loved our location. We are located in the heart of Downtown Burbank very close to all the studios. LA Zoo, Downtown LA. I am glad you enjoyed our complimentary breakfast and night social offerings. The fresh lemonade... More 

Auckland Region, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 16, 2015

We had a 5 night stay here , the hotel was great, we booked a 2bed suite for ourselves and 3 children and there was plenty of room. Rooms were very clean, pool area was great and the complimentary breakfast had a huge variety. Was a easy walk to restaurants and shops, and close to Universal studios and Hollywood. What... More 

Was this review helpful? Yes 1
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Isabella 2003, I wanted to express my thanks for the comments you posted about your recent stay with us. I am happy that you were pleased with your room and that you felt the pool and complimentary breakfast were great amentities. The complimentary breakfast is a guest favorite. We are located in the heart of downtown Burbank and conveniently... More 

Turlock, California
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 14, 2015

Enjoyed our stay here! It was a cousins holiday! My daughters and I met up with my cousin and her daughter. We stayed in a 2 bedroom suite. It was perfect! It was like our home away from home. The staff at the front desk was extremely helpful. They offered a very generous breakfast which included eggs, potatoes, waffles, etc.... More 

Was this review helpful? Yes 1
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Caroline 33197, I wanted to take this opportunity to thank you for your recent post about your stay with us. I am pleased that the room work out well for you. I am glad you enjoyed our complimentary breakfast and nice social lite offering. I am also pleased that my staff was helpful with all your needs. Again I... More 

Chicago, Illinois
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 1, 2015

Went to the TCM Classic Film Festival last weekend and chose to stay at a Residence Inn instead of the Hollywood Roosevelt. It worked out perfectly. There were 3 of us and we found everything about this hotel perfect. Being a Platinum elite member of Marriott Rewards I always stay at Marriotts and have stayed at many Residence Inns and... More 

Was this review helpful? Yes 1
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Maxine3618, Thank you so much for the nice comments you posted about your recent stay at our hotel. I am pleased that you enjoyed your room that opened up to our pool area. I will let my staff know that you felt they were extremely nice and helpful. Our complimentary buffet breakfast is a guest favorite and I am... More 

Voorhees, New Jersey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 29, 2015

We have stayed in this hotel on 5 separate occassions. It is right off of the I-5 and a short walk to downtown Burbank, which has some nice local restaurants and shopping. More important, the location next to the I-5 makes it easy to hop on and go almost anywhere. Of course, traffic in the area may have other ideas,... More 

Was this review helpful? Yes 2
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Jmorelli39, I would like to take this opprtunity to thank you for all the nice comments you posted about your recent stay with us. We are conveniently located in the heart of downtown Burbank within walking distance from nearby restaurants and attractions. Our location is not far from downtown LA which is nice if you want to venture out... More 

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