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All 18 Burbank hotels

Extended Stay America - Los Angeles - Burbank Airport

2.5 of 5 Hotel   |   2200 Empire Avenue, Burbank, CA 91504
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68%
Ranked #12 of 18 hotels in Burbank
A recent review
5 of 5 stars reviewed 2 weeks ago
laflores13 Henderson, Nevada
  • Overview
  • Reviews (79)
  • Photos (16)
  • Amenities
  • Room tips (22)
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79 people have reviewed this hotel

Traveler rating
    28
    26
    6
    9
    10
See reviews for
18
11
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Simi Valley, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Morgan was the best. After dealing with my experience at the last Extended stay at Hotel circle in San Diego, and the traffic on the 5 freeway, it was quite nice to see her pretty smile greeting me upon arrival. Location was great, service was great, room was marginal - handicap stuff was kind of nasty especially in the tub... More

Was this review helpful? Yes 1
Henderson, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great place to try out. Bit pricey but it's was a great stay and the staff there was excellent. Oh, n don't be fooled by the sofa bed. Its a recliner. But other than that, I would recommend trying this place out. Overall great place.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

It is so rewarding to read that you had a wonderful stay with us and that our staff provided you with quality service. We are glad that you had a positive, "home away from home" experience with us. Thank you again for your review. We would love to provide you with another comfortable stay in the future should your travels... More

Burbank, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Hello Everyone Reading, I am a traveling nurse and I recently took an assignment where I would be staying in Burbank, CA. The staff as a whole was courteous, available, competent, and more than willing to help out their tenants should the need arise. I would personally like to thank Morgan, Sophia, Brandon and James for putting up with my... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Greg - We want to thank you for taking the time to post a review of your stay. We are proud of our team for providing you with exceptional guest service throughout your stay. Leaving keys in the room is a very common problem and I'm happy to see that our front desk was able to accommodate you in a... More

Oakland, California
1 review
5 of 5 stars Reviewed 4 weeks ago

It was an overall great experience. The kitchen was very convenient since we were there for awhile. The staff was very pleasant! Janelle was very friendly and funny which was very refreshing early in the morning. She was a great help. I was there only a week but I admit it was a little sad leaving!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you so much for sharing your experience with us. I'm glad that Janelle was able to provide you with great service all while still having a good sense of humor. Thank you again for posting your review. We all hope that you enjoyed your time spent in Burbank and do hope that you will return to our hotel, or... More

Oxnard
1 review
1 of 5 stars Reviewed 4 weeks ago

Non smoking room smelled of smoke. Mystery hair and dirty paper product stuck to ceiling and floor. Yuck. Would not stay at this chain again. When I notified front desk they did say sorry but said they didnt have any other rooms available.

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that your room was not cleaned to our usual company standard. Please accept my apology. I met with our staff, and we will be retraining our entire housekeeping staff on detail recognition to ensure that issues like the ones you... More

Tehachapi, California
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2014

Booked for family gathering in the Burbank area. Room was clean and comfortable. Interacted with three front desk staff and all were friendly, efficient and helpful. Many restaurants close by. My only suggestion... the room was quite large and could have used a couch or extra chairs to fill the empty space and accommodate guests. Overall very satisfied and would... More

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Honolulu
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 8, 2014

Chose this hotel because we like the area, we stayed at the courtyard in 2011. Close by is Target and few places to eat-walking distance . No kitchen supplies but front desk will supply what you need and they were very friendly and efficient. I gave it a 4 star because my husband and son did not think the beds... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our location, your fully equipped kitchen and our friendly, efficient staff during your visit with us. Still, I apologize that you experienced issues with the comfort of your beds. Your comments will be helpful as we continue to... More

Aurora, Ohio
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 25, 2014 via mobile

Halfway through my 2 month stay here while working at the local hospital. I will now be thoroughly looking at every item of clothing I put on after I found a huge cockroach near my cloths. All cockroaches aside, the staff is very friendly and helpful!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Sara - I appreciate you bringing your experience to our attention. It is great to see that our dedicated staff on property were very helpful; however, I am sorry for the level of cleanliness in your room. As this hotel’s manager, I can assure you that I am working with our staff to clean your room properly so that we... More

Pataskala, Ohio
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 24, 2014

If you are staying more than one night, skip this place. We were told that if we wanted fresh towels during our weeklong stay, we could obtain them at the front desk. Not likely. We asked and were told that they were out. Breakfast was awful. Gas station muffins and old fruit. The kitchen was okay except that there were... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize that our staff was not at the front desk at the scheduled check-out time. Please know, I have reviewed your comments with the staff and we are working to ensure this does not happen again. As well, I am very sorry that we were unable... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 13, 2014

Stayed here for a day while visiting Universal Studios Hollywood.Got it on a deal at priceline and for what it had to offer, the price was really nothing.The kitchen inside the suite was really a surprise. Would have booked and stayed here for long if would have known its so amazing.The vicinity to the malls , shopping centre and restaurants... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed our location and your fully equipped kitchen during your stay with us. Thank you for choosing Extended Stay America. It would be our pleasure for you to repeat your experience with us in the near future. More

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Additional Information about Extended Stay America - Los Angeles - Burbank Airport

Address: 2200 Empire Avenue, Burbank, CA 91504
Phone Number:
Location: United States > California > Burbank
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Burbank Airport 2.5*
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Also Known As:
Extended Stayamerica Los Angeles-Burbank Airport Hotel Burbank
Extended Stay America Burbank

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
140

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