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All 18 Burbank hotels

Extended Stay America - Los Angeles - Burbank Airport

2.5 of 5 Hotel   |   2200 Empire Avenue, Burbank, CA 91504
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Ranked #12 of 18 Hotels in Burbank
A recent review
5 of 5 stars reviewed 2 weeks ago
minal1
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87 reviews from our community

Traveler rating
    32
    27
    7
    10
    11
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19
13
7
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • Portuguese first
  • Russian first
  • Any
English first
Sunnyvale, California
1 review
2 of 5 stars Reviewed 1 week ago

I've been to many extended stay hotels and this is by far the worst. Got my room at discounted rate because of loyalty discounts. Guess I got I what paid for! But I thought that was what loyalty discounts are for? Well maybe not in this location. We were given a room all the way at the very end of... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Thinking about staying here? Don't! I travel regularly and I thought I've seen dirty hotels but this one takes the cake. I really try and find some redeeming quality of the places I stay. The only good thing about Extended Stay Empire Burbank is the polite staff. After seeing mold under the rim of the bathroom sink, filthy dusty top... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Initially this hotel was shock to me but after mentioning our problem to manager( Ashe Ajmera)everything was taken care very nicely. Room service people were very nice to specially lilian and melba..always smiling.it was pleasant stay with them.

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San Diego, California
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Arrived at hotel, no one there to check in. I waited 15 min before someone would return to help check in. I informed front desk that the tub faucet was leeking. They sent no one (Wasting water during a drought). TV remote sometimes would not work. Beds are uncomfortable like sleeping on cardboard. The room was nice and clean. When... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

I appreciate you bringing your experience to our attention. I am so disappointed that you were dissatisfied with the quality of beds as well as lack of staff service. Please accept my apology for not having your complaints about tub leak and remote met with in a timely manner. Your comments were reviewed by the staff, and we will be... More

Boston
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you looked at my previous hotel reviews, you'd know that I almost never stay at non 5-star hotels. I'm staying at Extended Stay because my companion needs to save money and we needed to find the lowest rate possible hotel in Burbank. I made the reservation through Priceline, and made a really stupid mistake by booking the wrong date!... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for taking the time to write a review about our hotel. It is so rewarding to read that you had a pleasant stay with us. We are glad that we were able to accommodate you and your travel companion. Thank you again for your kind words. We look forward to having you visit with us again in the... More

1 review
5 of 5 stars Reviewed August 5, 2014

We've used this hotel a few times now. Great location, wonderful staff and great rooms. Can not recommend enough. There is plenty of food in walking distance and there is even more willing to deliver.

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Kai - Thank you for writing a review of our hotel. It is so rewarding to read that you had yet another great stay with us. We are glad that you enjoyed your room and that our staff took great care of you. We would like to thank you again for posting your review and look forward to welcoming you... More

1 review
5 of 5 stars Reviewed July 31, 2014 via mobile

I have stayed at this location multiple times and the experience has always been consistently awesome and welcoming. If u are looking for an affordable, comfortable hotel to stay at for whatever reason, choose Extended Stay:)

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for your positive review. It is so rewarding to read that you had another great stay with us. I'm thrilled that our wonderful staff and clean rooms continue to bring you back to our hotel. Thank you again for your kind words. We would love to provide you with another comfortable stay in the future! More

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

The convenience of location and the fact that the rooms have kitchens makes Extended Stay at BUR a pretty crowded and popular place. The past two times that I've stayed at this hotel it has been booked up to capacity. And on your check-out day they aren't shy at all about knocking on your door before noon and passive-aggressively asking... More

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Simi Valley, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 8, 2014

Morgan was the best. After dealing with my experience at the last Extended stay at Hotel circle in San Diego, and the traffic on the 5 freeway, it was quite nice to see her pretty smile greeting me upon arrival. Location was great, service was great, room was marginal - handicap stuff was kind of nasty especially in the tub... More

Was this review helpful? Yes 1
Henderson, Nevada
1 review
5 of 5 stars Reviewed July 8, 2014 via mobile

Great place to try out. Bit pricey but it's was a great stay and the staff there was excellent. Oh, n don't be fooled by the sofa bed. Its a recliner. But other than that, I would recommend trying this place out. Overall great place.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

It is so rewarding to read that you had a wonderful stay with us and that our staff provided you with quality service. We are glad that you had a positive, "home away from home" experience with us. Thank you again for your review. We would love to provide you with another comfortable stay in the future should your travels... More

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Additional Information about Extended Stay America - Los Angeles - Burbank Airport

Address: 2200 Empire Avenue, Burbank, CA 91504
Phone Number:
Location: United States > California > Burbank
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Burbank Airport 2.5*
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Also Known As:
Extended Stayamerica Los Angeles-Burbank Airport Hotel Burbank
Extended Stay America Burbank

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