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All 18 Burbank hotels

Extended Stay America - Los Angeles - Burbank Airport

2.5 of 5 Hotel   |   2200 Empire Avenue, Burbank, CA 91504
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Ranked #12 of 18 Hotels in Burbank
A recent review
4 of 5 stars reviewed 2 days ago
sbarwal Noida, India
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105 reviews from our community

Traveler rating
    36
    31
    11
    13
    14
See reviews for
23
17
8
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

I arrived at the front desk to find no one there. Finally a young man came from back room with rubber gloves on and apologized for me having to wait (said he was doing laundry) Friendly enough staff. I went to my room late at night and immediately turned down the sheets and found three long course dark hairs in... More 

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Noida, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stay here for a week with my wife. It is ok hotel. Staff is also good. The room was with attached cooking space. I love this. Can be visit it again in future. Also have stores nearby to purchase grocery.

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1 review
3 of 5 stars Reviewed 1 week ago

I just stayed here for 3 days this week. My employer booked this hotel for me so I did not have a choice where to stay. I would rate this hotel as not exceptional but definitely good. First it was clean, bed was ok, nice to have fridge and sink. Internet was average unless you wanted to pay a couple... More 

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

I want to thank you for taking the time to post a review of your stay with us recently. I am glad to read that you were pleased with your clean room and your fully equipped kitchen. It is great to read that your hotel met your needs and that you found us to be a good value for the... More 

Maricopa, Az
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here this past weekend for 2 nights and were pleasantly surprised! The whole room was very clean including the kitchen and bathroom. We knew coming in that there was cooking available but all the utensils would come from the front desk. I chose to bring my own as I do sometimes anyway. It was great... More 

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for taking the time to write a review of your stay. We are glad to read that you were pleased with the cleanliness of your room and the amenities that we offer. Our staff takes pride in creating a memorable “home away from home” experience for our guests. Hearing that we have accomplished that goal means that we... More 

Oregon
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed at other extended stay type hotels and this hotel underwhelmed at every level. This room was no different than a regular hotel with the exception of a larger refrigerator, stove and tiny sink. There is nothing stocked in the room, not even a water glass. You have to ask the front desk for any dishes or cookware.... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for our New Years trip to the Rose bowl. Stayed 3 nights. Here are my pros and cons: Pros: Staff was very friendly, helpful and polite. We had an issue with our hot water in bathtub and the gentleman from maintenance was very polite and had it fixed promptly. Location was very good, close to Warner Brothers... More 

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about our staff and location; however, I apologize our housekeeping services were not explained thoroughly. Extended Stay America provides housekeeping services based on a guest’s length of stay. Housekeeping services are provided once a week for guests who stay eight nights or more. For guests staying... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this place for 2 nights for my universal studio trip. You need to have the right expectations when you are staying at this hotel. Being traveling with young kids I was looking to compromise of so called quality to get the facilities I needed. I needed a microwave & refrigerator. Kitchenette was an added bonus. I was... More 

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for taking the time to write a review of your stay. We are glad that you enjoyed our many free amenities and that you found us to be a good value. Thank you again for your feedback. We would love to see you again, should your travels bring you back to our area. More 

Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 21, 2014

the hotel doesn't offer room service. the front desk staff was very rude. I asked a room with king size bed and I had to pay $66. this is non-sense. I don't understand why do I have to pay so much extra charge for a 2 star hotel. the room heater didn't work at all.

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for bringing your experience to our attention. We are disappointed to hear that our housekeeping policies were not explained to you and that your heating unit was not functioning properly. In an effort to keep our rates low, we include housekeeping services for our guests staying 7 nights or more. However, we do offer additional housekeeping and refresh... More 

Burbank, California
1 review
5 of 5 stars Reviewed December 9, 2014

I have stayed here a number of times. The hotel is neat and clean, staff very friendly and accommodating . I have a 100 pound german sheppard that travels with me, this hotel is very accepting of him. Unlike other hotels I feel totally comfortable walking through the hotel with him.

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The team and I appreciate your remarks about the hotel's neatness, cleanliness and friendliness. I am glad to read that you were pleased with your pet-friendly room. Thank you for being a returning guest. The staff and I would like to thank you again... More 

Indianapolis, Indiana
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 3, 2014

Should have gotten clue about place when was met with shopping carts from nearby staples and Lowe's. Staff was polite and helpful, but that's only good thing about place. Room is cramped, have to request just about everything including drinking cups, thin towels, no workout area, tv channel selection VERY limited, some stains on carpet even though hotel appears fairly... More 

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Manager_11525, Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

The team and I read your comments about your stay with us. The shopping carts that you encountered upon arrival is unacceptable and I sincerely apologize for the impression it left on you. I met with the team and we will be more aware of the hotel's appearance to ensure that we do not over look such details. Our goal... More 

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Additional Information about Extended Stay America - Los Angeles - Burbank Airport

Address: 2200 Empire Avenue, Burbank, CA 91504
Phone Number:
Location: United States > California > Burbank
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Burbank Airport 2.5*
Number of rooms: 140
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Also Known As:
Extended Stayamerica Los Angeles-Burbank Airport Hotel Burbank
Extended Stay America Burbank

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