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All 18 Burbank hotels

Extended Stay America - Los Angeles - Burbank Airport

2.5 of 5 Hotel   |   2200 Empire Avenue, Burbank, CA 91504
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69%
Ranked #11 of 18 hotels in Burbank
A recent review
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  • Reviews (84)
  • Photos (17)
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84 people have reviewed this hotel

Traveler rating
    31
    27
    7
    9
    10
See reviews for
18
13
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
San Diego, California
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Arrived at hotel, no one there to check in. I waited 15 min before someone would return to help check in. I informed front desk that the tub faucet was leeking. They sent no one (Wasting water during a drought). TV remote sometimes would not work. Beds are uncomfortable like sleeping on cardboard. The room was nice and clean. When... More

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Boston
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you looked at my previous hotel reviews, you'd know that I almost never stay at non 5-star hotels. I'm staying at Extended Stay because my companion needs to save money and we needed to find the lowest rate possible hotel in Burbank. I made the reservation through Priceline, and made a really stupid mistake by booking the wrong date!... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for taking the time to write a review about our hotel. It is so rewarding to read that you had a pleasant stay with us. We are glad that we were able to accommodate you and your travel companion. Thank you again for your kind words. We look forward to having you visit with us again in the... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We've used this hotel a few times now. Great location, wonderful staff and great rooms. Can not recommend enough. There is plenty of food in walking distance and there is even more willing to deliver.

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Kai - Thank you for writing a review of our hotel. It is so rewarding to read that you had yet another great stay with us. We are glad that you enjoyed your room and that our staff took great care of you. We would like to thank you again for posting your review and look forward to welcoming you... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at this location multiple times and the experience has always been consistently awesome and welcoming. If u are looking for an affordable, comfortable hotel to stay at for whatever reason, choose Extended Stay:)

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for your positive review. It is so rewarding to read that you had another great stay with us. I'm thrilled that our wonderful staff and clean rooms continue to bring you back to our hotel. Thank you again for your kind words. We would love to provide you with another comfortable stay in the future! More

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The convenience of location and the fact that the rooms have kitchens makes Extended Stay at BUR a pretty crowded and popular place. The past two times that I've stayed at this hotel it has been booked up to capacity. And on your check-out day they aren't shy at all about knocking on your door before noon and passive-aggressively asking... More

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Simi Valley, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 8, 2014

Morgan was the best. After dealing with my experience at the last Extended stay at Hotel circle in San Diego, and the traffic on the 5 freeway, it was quite nice to see her pretty smile greeting me upon arrival. Location was great, service was great, room was marginal - handicap stuff was kind of nasty especially in the tub... More

Was this review helpful? Yes 1
Henderson, Nevada
1 review
5 of 5 stars Reviewed July 8, 2014 via mobile

Great place to try out. Bit pricey but it's was a great stay and the staff there was excellent. Oh, n don't be fooled by the sofa bed. Its a recliner. But other than that, I would recommend trying this place out. Overall great place.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

It is so rewarding to read that you had a wonderful stay with us and that our staff provided you with quality service. We are glad that you had a positive, "home away from home" experience with us. Thank you again for your review. We would love to provide you with another comfortable stay in the future should your travels... More

Burbank, California
1 review
5 of 5 stars Reviewed June 28, 2014

Hello Everyone Reading, I am a traveling nurse and I recently took an assignment where I would be staying in Burbank, CA. The staff as a whole was courteous, available, competent, and more than willing to help out their tenants should the need arise. I would personally like to thank Morgan, Sophia, Brandon and James for putting up with my... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Greg - We want to thank you for taking the time to post a review of your stay. We are proud of our team for providing you with exceptional guest service throughout your stay. Leaving keys in the room is a very common problem and I'm happy to see that our front desk was able to accommodate you in a... More

Oakland, California
1 review
5 of 5 stars Reviewed June 25, 2014

It was an overall great experience. The kitchen was very convenient since we were there for awhile. The staff was very pleasant! Janelle was very friendly and funny which was very refreshing early in the morning. She was a great help. I was there only a week but I admit it was a little sad leaving!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you so much for sharing your experience with us. I'm glad that Janelle was able to provide you with great service all while still having a good sense of humor. Thank you again for posting your review. We all hope that you enjoyed your time spent in Burbank and do hope that you will return to our hotel, or... More

Oxnard
1 review
1 of 5 stars Reviewed June 22, 2014

Non smoking room smelled of smoke. Mystery hair and dirty paper product stuck to ceiling and floor. Yuck. Would not stay at this chain again. When I notified front desk they did say sorry but said they didnt have any other rooms available.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that your room was not cleaned to our usual company standard. Please accept my apology. I met with our staff, and we will be retraining our entire housekeeping staff on detail recognition to ensure that issues like the ones you... More

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Additional Information about Extended Stay America - Los Angeles - Burbank Airport

Address: 2200 Empire Avenue, Burbank, CA 91504
Phone Number:
Location: United States > California > Burbank
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Burbank Airport 2.5*
Reservation Options:
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Also Known As:
Extended Stayamerica Los Angeles-Burbank Airport Hotel Burbank
Extended Stay America Burbank

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Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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140

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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