We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Los Angeles - Burbank Airport

2.5 of 5
Hotel website
Hotel deals
2200 Empire Avenue, Burbank, CA 91504
Special Offer
SAVE 15% TODAY!
Extended Stay America - Los Angeles - Burbank Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #13 of 19 Hotels in Burbank
A recent review
5 of 5 stars reviewed 2 days ago
Belinda E
Add Photo Write a Review

113 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    40
    33
    11
    14
    15
See reviews for
28
17
8
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (31)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (25)
All months
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

2nd time we stayed on this hotel. Loved their grab and go breakfast. Close to Universal Studios no need to take the freeway. Also close to our favorite food place Porto's. Even though it's soo close to Burbank airport you can't hear airplane taking off and landing.It's pet friendly.

Was this review helpful? Yes
Columbia
Level Contributor
73 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 6 days there while on business. The front desk staff was so nice and polite, and they would great you by your last name everytime you saw them. We did BBQ almost every night and would take food the front desk for them. The rooms were very clean. The only problem was a odor issue in a 1st... More 

Was this review helpful? Yes
Burbank, California
1 review
5 of 5 stars Reviewed May 21, 2015

This hotel has been the best hotel my family has stayed at with the greatest staff. The ladies at the front desk (Ashe, Sophia, Janelle, and Morgan) were the staff members whom really made our stay a memorable one. They always greeted us with a smile and were always willing to help us out. In addition, the housekeeping and maintenance... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you so much for posting a review of our property. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Los Angeles - Burbank Airport takes pride in creating a memorable, exceptional “home away from home” experience for our guests. Hearing that we have accomplished that goal... More 

Albany, California
1 review
5 of 5 stars Reviewed May 19, 2015

I always enjoy staying at an Extended Stay America because of the convenience of the kitchenette, laundry facilities and the "grab and go" breakfast....a home away from home. This time I traveled with two elderly family members who had special needs and I interacted with the front desk a lot. The entire front desk staff were just exceptional and demonstrated... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours.... More 

1 review
2 of 5 stars Reviewed May 7, 2015

As I struggle with the doors trying to get a wheelchair through them I wonder how this hotel can advertise wheelchair accessible? Thay do have a couple of rooms with hand rails in the bath ; but that's it! If I were in a wheelchair and not pushing one i'd be up a creek without a paddle. The entrance doors... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay with us did not meet your expectations. Your comments about the smoke odors were reviewed by the staff, and we will take strict action for anyone breaking our non-smoking... More 

Travelers are raving about these Burbank hotels

1 review
5 of 5 stars Reviewed April 7, 2015

Really nice place to stay. And people there are really nice. I left some personal stuff in the room after checking out, Ashe Ajmera, the manager helped me find it, and mailed it to me. Very nice hotel, great people. Will be there next time.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Thank you for taking the time to write a review of your stay. We are glad to read that you were pleased with the cleanliness of your room and the amenities that we offer. Our staff takes pride in creating a memorable “home away from home” experience for our guests. Hearing that we have accomplished that goal means that we... More 

Tampa, Florida
1 review
4 of 5 stars Reviewed February 23, 2015

Wife and I stayed 30 consecutive days. The staff was very courteous, pleasant and cheerful. The room and linens were clean. The hotel-supplied kitchenware (pots, pans, flatware, etc) was cheap but usable. The general hotel was tidy although the entrance was occasionally littered with discarded cigarette butts (not their fault but they could pay more attention to it). Downgrades for... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

It is so rewarding to read that you had a pleasant and satisfactory stay with us! Thank you for your kind comments about our fully equipped kitchens, clean rooms and perfect location. I truly appreciate your comments praising our staff and overall cleanliness. I also thank you for your feedback regarding the occasional lack of cleanliness at our entrance and... More 

San Francisco, California
2 reviews
1 of 5 stars Reviewed February 13, 2015

Stayed 10 days and didn't get a good night's sleep the entire time. Loud guests, old appliances which I ended up unplugging because of the constant noise, and the consistent smell of pot throughout the building. To make the trip complete, the fire alarm was set off by someone burning popcorn and the hotel was evacuated. The staff are (mostly)... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Carolyn - Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations with our overall hotel amenities and services provided. We strive to provide all our guests with a comfortable, "home away from home" experience. I am sorry... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed January 25, 2015

I arrived at the front desk to find no one there. Finally a young man came from back room with rubber gloves on and apologized for me having to wait (said he was doing laundry) Friendly enough staff. I went to my room late at night and immediately turned down the sheets and found three long course dark hairs in... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

I appreciate you bringing your unfortunate experience to our attention. The issue with hair on the bed you described is unacceptable, and I sincerely apologize. Our staff would have happily helped you change rooms or would have provided clean sheets if given the chance to rectify the situation that same night. Your comments were reviewed by our staff, and we... More 

Noida, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

I stay here for a week with my wife. It is ok hotel. Staff is also good. The room was with attached cooking space. I love this. Can be visit it again in future. Also have stores nearby to purchase grocery.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Burbank Airport, responded to this review

Our staff appreciates your positive remarks about our fully furnished clean rooms with a fully equipped kitchen. I am so glad to read that you were pleased with our friendly staff and central location as well. Thank you again for posting your review and I do hope that you will return to our hotel, or any of our other brand... More 

Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
View from room (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay