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Hotel Amarano Burbank

4.0 of 5 322 North Pass Avenue, Burbank, CA 91505 (Formerly The Graciela Burbank)
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Hotel Amarano Burbank
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Hotel Amarano Burbank
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508 reviews from our community

Traveler rating
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    58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a wedding in December. Its location is great. There's a grocery store and bunch of restaurants across the street. Clean rooms and great lobby. Its in a residential neighborhood and in walking distance to WB studios and many restaurants. Plus they have a free shuttle that will take you within 3 mile radius of the hotel.... More 

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much for your review and it is always so nice to hear when one of our guests enjoyed their stay so much that they take time out of their busy schedule to let everyone know how much they enjoyed their stay. Look forward to seeing you sometime in the near future. All the best this holiday season!... More 

Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

You wont be disappointed. Awesome location around the corner from WB Studios, tucked-away and completely non-descript, you will probably drive right past it (like we did). Cool boutique vibe, great lobby lounge, very clean rooms and the staff we encountered were all very friendly. As noted in other reviews no self park; however, the valet is quick to retreive your... More 

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

We are happy to hear how much you enjoyed your stay here at Hotel Amarano. We pride ourselves on superior service and guest satisfaction and it is always nice to know that we have delivered. Thank you again. All the best this holiday season! Sincerely, Tom Whelan General Manager More 

Anaheim, California
1 review
5 of 5 stars Reviewed 1 week ago

Very pleasantly surprised You felt very special and felt like a Beverly Hills type hotel. Staff was very, very nice. The room was very classy, well accomodated We went there since we had a wedding near by. Everything is manicured, valet are friendly Would definitely stay again!!!

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much for taking the time out to post a review. We are delighted to hear how much you enjoyed your stay with us. Look forward to seeing you again in the near future. All the best this holiday season! Sincerely, Tom Whelan General Manager More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived earlier than expected but the front desk was very accommodating and happy to let me check in at 1pm. The room was spacious and well-appointed, and I got a great night sleep in the comfortable bed. My main issue is the $33/night valet parking fee. There's no option to self-park and this valet charge is excessive, bordering on... More 

Was this review helpful? Yes 1
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for taking time out of your busy schedule to post a review and we are happy to hear how much you enjoyed your stay. We provide the service of Valet parking due to the fact Hotel Amarano resides in a quiet, residential neighborhood with limited street parking. We continue to have one of the most affordable Valet parking... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

This place is spectacular, the ambience is great, the rooms are fantastic, great set up. Customer service was great. They have free shuttle service to nearby locations, went to Universal Studios . The pool was amazing.

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Wow! It is always nice to hear when someone thinks we are spectacular! We pride ourselves on superior service and guest satisfaction and we are delighted to hear that we delivered. On behalf of myself and the Hotel Amarano Team, we want to thank you for posting a review and we look forward to seeing you again sometime in the... More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a local wedding. We were surprised how amazing this hotel was. We asked to check-in several hours early and luckily the front desk was more than accommodating with our request. We stayed in a Jr Suite and it was so spacious and beyond clean. The bathroom was huge! The lobby bar was small BUT had excellent... More 

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Great to hear how much you enjoyed your stay and we want to thank you for taking time out of your busy schedule to post a review and also recommending Hotel Amarano to others. Thank you again! Hopefully, we'll see you sometime soon. Sincerely, Tom Whelan General Manager More 

L.A.
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Although locals, we've stayed at the Amarano several times during holidays and other times when out of town family come to visit. Always a great place to decompress and feel like we're somewhere other than L.A! The Amarano feels like a spa/resort, and the staff make you feel welcome and at home. The Library Bar, manned by "Harvey the Bartender,"... More 

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for taking time out to post a review. Our Team is always very excited to hear when someone has enjoyed the hotel and has given us a 5 star rating. Quite often, many of our neighbors enjoy the Hotel Amarano for a staycation. It is truly a great getaway, not far from home. Look forward to seeing you... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Great location central to area attraction and close to favorites like Starbucks and Portos. The rooms were clean and comfortable and the Libby was beautifully decorated. Hotel staff was exceptionally pleasant and helpful with every part of our visit. I was worried about staying with my two chihuahuas but they made it very easy! The only downfall is that valet... More 

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much for your review and we are delighted to hear how much you enjoyed your stay. With regards to Valet parking, we do provide the service due to the fact the hotel resides in a residential neighborhood, with very little parking. We continue to have one of the lowest valet parking rates in LA. Again, thank you... More 

New York City, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

Hotel charged $2K to my Amex for a stay prepaid through Amex Travel. Spoke to hotel mgr, emailed prepay receipt, but no response or reversal of charges. Now disputing through Amex Bus Platinum. Awful.

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Mr. Charles N: My sincere apologies for the confusion with regards to your billing. Can you please let me know who you spoke with? I would very much like to resolve the issue as soon as possible. I can be reached at 818-260-4750. My email address is twhelan@hotelamarano.com. Sincerely, Tom Whelan General Manager More 

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed 3 nights at this hotel with our two young children 8 and 12 years old. A great location to shops, the Warner brothers studio and not far from Universal studios (which is why we choose this hotel) unfortunately the service was not top notch with average customer service (it was obvious they are not a family hotel, forgetting... More 

Was this review helpful? Yes 1
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for taking time out to post a review. My sincere apologies that we did not deliver the superior service and guest satisfaction the Hotel Amarano is known for. I have addressed your issues with the appropriate department and we ask that you give us another opportunity on your next visit to the LA area. I would be more... More 

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Additional Information about Hotel Amarano Burbank

Address: 322 North Pass Avenue, Burbank, CA 91505 (Formerly The Graciela Burbank)
Phone Number:
Location: United States > California > Burbank
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Amarano Burbank 4*
Number of rooms: 132
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Hotel Style:
#3 Romantic Hotel in Burbank
#4 Business Hotel in Burbank
#6 Family Hotel in Burbank

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