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All 18 Burbank hotels

Hotel Amarano Burbank

4.0 of 5 Hotel   |   322 North Pass Avenue, Burbank, CA 91505 (Formerly The Graciela Burbank)
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81%
Ranked #3 of 18 hotels in Burbank
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
randrea philadelphia
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393 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
philadelphia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We came to Burbank for a week to visit my daughter, who lives very close by. I thought the hotel was wonderful. We stayed in a deluxe king room that had a walk in closet, big entry and kitchenette. It was very spacious and the housekeeping staff was one of the best that I have ever experienced. They even organized... More

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Happy with the hotel. A little pricey for what it is, but it was a pleasant stay. Parking cost seems excessive. I was in town for a week and moved hotels after 3 days. Found a better value at a new location. The prices increased significantly during the weekdays which seemed strange. The staff was helpful and courteous. The pool... More

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twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much for taking time out to post a review. We are delighted that you enjoyed the hotel and had the opportunity to experience the customer service all our guests have come accustomed to. We look forward to seeing you on your next visit. Sincerely, Tom Whelan General Manager More

Riverside, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My wife and I weren't impressed with the Hotel Amarano. We booked the room a week in advance as we had a Universal Studios pass to preview the new Despicable Me Ride. We arrived early and figured on our rooms not being ready (which was the case). We figured on a shuttle ride to the park since we were already... More

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twhelan, General Manager at Hotel Amarano Burbank, responded to this review

My sincere apologies for you not experiencing 4 star service our guests have become accustomed to here at Hotel Amarano. I have addressed your concerns with our Team Members and we are sincerely sorry for any misunderstanding and would ask that you give us another opportunity to demonstrate Hotel Amarano's superior service and guest satisfaction. I would be more than... More

uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great clean friendly hotel in general, front desk staff all very helpful too. Only one problem with Asian waiter in restaurant refusing to serve me breakfast at 10.40 he tells me we are closed go to the bar area, bar server tells me she isn't open till 11.30 but theres a good place over the road! What? I'm a paying... More

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twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for your review. The Hotel Amarano prides itself on superior service and guest satisfaction. We have reviewed your concerns with our Food & Beverage staff and I want to sincerely apologize for the confusion with regards to you wanting to dine with us. It is a policy of the Hotel Amarano to accommodate all of our guests at... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not much to add to the earlier postive reviews. Great location, excellent food, prompt, friendly, professional service. The only negatives I would mention are the daily parking fee, which seems a bit high, and the shower heads, which, as mentioned in another review, don't deliver enough water. However, we've experienced the same problem in 5 star hotels in New York... More

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twhelan, General Manager at Hotel Amarano Burbank, responded to this review

I have passed your review on to our staff because I know they will be glad to know how much you enjoy the hotel service, along with the food and accommodations. We are going to look at the particular shower heads in question. Thank you so much for your review. Sincerely, Tom Whelan General Manager More

Phoenix, AZ
Contributor
11 reviews 11 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second time around for us. Staff, courteous. Rooms, immaculate. Location, can't be beat. Plenty of street parking because $33 for valet is insane (doesn't include tip). Across from a Von's and from Bea Bea's (where you should go at least once for breakfast). Great quiet location. Near freeways. Easy to get around. Do not book room on the pool, though.... More

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twhelan, General Manager at Hotel Amarano Burbank, responded to this review

We are glad to hear that your second stay was as good as your first. We pride ourselves on superior service and guest satisfaction and we are always very proud when we have delivered. Thank you for taking time out to post a review and we look forward to your next visit. Sincerely, Tom Whelan General Manager More

San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I've stayed here for at least 10 years when it was called the Graciela. Nice comfortable rooms with good beds and linens...only problem I find is the need for new better flow shower heads The staff is always helpful and friendly and the bar/lounge is very relaxing and vibrant. Parking is a little high priced! Best hotel in Burbank!!!

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twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much for posting a review. It is nice to hear when someone returns after not visiting for a while and still finds the hotel a hidden gem. Look forward to your next visit! Sincerely, Tom Whelan General Manager More

Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel Amarano is the best kept secret in the LA area and I hesitate to write a review because I don't want everyone to stay here! It is already hard enough to find availability at Hotel Amarano since it is the best hotel around and once you stay here, you won't look anywhere else. We last stayed at the... More

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twhelan, General Manager at Hotel Amarano Burbank, responded to this review

It is so great to hear that you gave us a 5 star rating and took time out of your busy schedule to let everyone know how much you enjoy Hotel Amarano. We would like to thank you for being a returning guest and look forward to seeing you on your next visit. Sincerely, Tom Whelan General Manager More

Fernandina Beach, Florida
Top Contributor
55 reviews 55 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Amarano for the first time----it will not be our last! This hotel met all of our needs and did so in a most professional and friendly manner.From our arrival until our departure we were made to feel as "guests" not customers. Our room was clean and spacious, and the king bed was outstanding.

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

It is always great to hear when we have delivered a "WOW" and to know that you will come back and visit again. The Hotel Amarano prides itself on superior service and guest satisfaction and we are always happy when we have delivered. I have passed your comments on to our staff and they were very pleased to hear how... More

Denver
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My girlfriends and me went the Hollywood/Burbank are for a girls weekend. We loved the hotel! And, Misty at the front desk was exceptional. We flew into the Burbank airport and it was convenient to the airport. It's right next door to Warner Bros. Studios too. Thanks!

Was this review helpful? Yes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

We want to thank you for taking time out to post a review and let you know how much your comments matter. Missy does a great job at the front desk and I know she will be happy to hear that you mentioned her on your review. We look forward to your return. Sincerely, Tom Whelan General Manager More

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Additional Information about Hotel Amarano Burbank

Address: 322 North Pass Avenue, Burbank, CA 91505 (Formerly The Graciela Burbank)
Phone Number:
Location: United States > California > Burbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 18 hotels in Burbank
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Amarano Burbank 4*
Official Description (provided by the hotel):
Hotel Amarano Burbank is the only luxury boutique hotel in Burbank, California. We welcome our guests with personalized service, elegant room and suite accommodations, and an intimate atmosphere.With only 100 rooms and suites at our boutique Burbank hotel, we provide individualized attention to our guests and their unique needs. Because we are a "home away from home" for so many of our guests, many of our accommodations have full kitchenettes and walk in closets. Spacious and stylishly designed, our uniquely crafted Burbank hideaway seamlessly blends upscale tranquility with affordable luxury. Our accommodations in Burbank are perfect for business, leisure or long term stays in Los Angeles, Hollywood and the Media District.Our luxury Burbank hotel is located in the heart of the entertainment capital of the world, around the corner from Warner Bros. Studios, one mile from Universal Studios, and only minutes away from NBC Studios and The Tonight Show with Jay Leno. Hotel Amarano is also convenient to all other media centers and studios including Paramount Pictures, ABC Studios, DreamWorks Animation Studios, Capitol Records and Turner Broadcasting along with Hollywood Bowl, Pantages Theater and Hollywood Blvd. ... more   less 
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