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Red Roof Inn Buena Park


Hotel class 2.0 of 5
7121 Beach Blvd., Buena Park, CA 90620
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Reviews you can trust

56% Recommend
3.0 of 5 stars 18 reviews
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By trip type
All (18)
Friends getaway (0)
[ Date ] [ Rating ]
Decent.
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4 of 5 stars
gmbassist   2 contributions
Arizona
Sep 14, 2009 | Trip type: Solo travel

So I will start with saying that normally I tend to look for a place that is impressive, and I pay extra for it. BUT, with starting school and budgeting normally, I decided to look around at something different for an unplanned family meeting. The last time I was in California I had stayed at my sister's, and when I... more

Management response from
Jefferson Kim, General Manager

Thank you for your review. I'm glad to hear you thought of us as a good value. Our housekeepers typically ask you to leave the room due to security issues. It's not safe to have housekeepers in a closed room with strangers. It's nothing personal, but I want to make sure my staff is safe. If you don't want to...

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2 of 5 stars
skipsterNewYork   24 contributions
New York
Aug 29, 2009 | Trip type: Family

As a regular trip advisor contributor, I want to be fair and evaluate this motel within its proper category: budget accommodation. However, the problem I keep coming back to is that even with this category in mind, the property fell short on comfort and cleanliness. But first, the positives: conveniently located, near many food choices, friendly staff and our room... more

Management response from
Jefferson Kim, General Manager

I apologize for the quality of your stay. I can assure you that the quality of your stay is not typical of most of our rooms. Please let my front desk staff know if you have any problems with the room and we can always move you to a different room that better matches your standards. Of course, I do...

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4 of 5 stars
terminator33   4 contributions
Brooklyn, New York
Jun 13, 2009 | Trip type: Business, Solo travel

I have stayed at this hotel roughly a dozen times over the last five years while on business in the Orange County area. I have never had a major problem with this hotel. When I do occasionally have a minor problem, the front desk staff is helpful in correcting it. The rooms are clean and comfortable and the value is... more

Management response from
Jefferson Kim, General Manager

Thank you very much for your compliments. I'm very glad to hear that you enjoy your stays. Please let me know if you have any issues my staff can't take care of. You can reach me by dialing 459 from the phones in the hotel, or you can email me directly at manager at redroofbp dot com.

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4 of 5 stars
mschimp   9 contributions
Los Angeles, CA
Apr 30, 2009 | Trip type: Couples

Very close to Knotts Berry Farm, Medieval Times, Pirate Show. Right off the 91 freeway. A bit hidden and you may drive right past it but the location is superb. Right in the Target shopping center. There's Denny's, Black Angus, and a few other food places - I think a Hawaiian BBQ and yogurt. Rooms are decent size. Next to... more

Management response from
Jefferson Kim, General Manager

Thanks for spending the time to let me know how your stay was. I'm glad to hear that you felt we were a good value. If the freeway noise is too loud, feel free to request a room on the side of our building away from the freeway when checking in. We'll try our best to accommodate your needs. Also,...

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5 of 5 stars
Gamester   1 contribution
Southern California
Apr 29, 2009 | Trip type: Family

My wife and I stayed at the hotel with our two young boys after a visit to Knott's. We were pleasantly surprised with a super clean and comfortable room. The front desk person was very friendly and she gave us discount coupons for the amusement park, local restaurants and other attractions. She even recommended a great Chinese Buffett nearby which... more

Management response from
Jefferson Kim, General Manager

I'm very glad to hear you had a good stay. We usually only put in two sets of towels per room to help minimize the towel load in our machines (to help lower the water and energy usage). Should you need more towels, please let the front desk know. We have them stocked at the front desk and if housekeeping...

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1 of 5 stars
NICOLETAXGIRL   1 contribution
CALIFORNIA
Mar 24, 2009 | Trip type: Couples

Horrible experience, I own a business in which customer service is #1 and I was appalled regarding the way our experience was handled by the manager, Jefferson. My husband and I shared a couple of drinks nearby and thought it would be better to take a cab and grab an affordable, clean motel near by. We reached our room late,... more

Management response from
Jefferson Kim, Owner

Customer service is very important to me personally here at the hotel and I'm sorry to hear that her stay did not meet her expectations. When I heard about her complaints, I immediately went to the room to take pictures of the red stains that she referenced and contacted her by phone. I could not locate any red liquid that...

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3 of 5 stars
PerkyTraveler   9 contributions
San Diego, California
Jan 20, 2009 | Trip type: Solo travel

I agree with the last reviewer. Things that were annoying: (1) No iron and ironing board in the room. I had to go to the front desk and borrow an iron that was used by every single guest. I had to leave my license with the front desk as collateral. The front desk person told me they had only ONE... more

Management response from
Jefferson Kim, General Manager

Thank you for your accurate feedback. You observed some shortcomings at our hotel that I have noticed as well being a relatively new manager. Some of the issues you point out are unfortunately the consequence of numerous guests in the past stealing in-room coffee makers, irons, and ironing boards. The frequency of theft became so high that the hotel owner...

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3 of 5 stars
Theaterbelle   7 contributions
san diego, ca
Dec 21, 2008 | Trip type: Couples

We booked this hotel absolutely last minute (went to medieval times and decided we didnt want to drive all the way home to san diego). The rate was $50 for the night. Yes, the room is very basic. Yes, we could have definetely used more pillows. For for a last minute, just don't want to drive home place to sleep,... more

Management response from
Jefferson Kim, General Manager

Thank you for taking the time for your review. I'm glad you thought we were a good value and that you recognized the quality of my housekeeping staff! Though we are on the budget side, please feel free to let our front desk know if there's anything we can do to make your stay more comfortable. We have extra pillows...

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1 of 5 stars
mr300300   1 contribution
fallon
Sep 15, 2008 | Trip type: Business

my company uses direct bill or i would never stay here again, rude night customer service slow elevators, charges $2.00 per page for a fax and they want that up front such a joke, rooms are musty, room is not done up until 5pm on a daily basis, spa not hot broken furniture in room and then removed and not... more

Management response from
Jefferson Kim, General Manager

I'm sorry your stay wasn't to your satisfaction. I just came into management on October 2008. Should you have any future problems, be sure to let me know so that I can deal with them directly.

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1 of 5 stars
GlobeTrotter345   3 contributions
San Diego
Mar 18, 2008 | Trip type: Business, Couples

Most travelers paying for a budget priced hotel or motel end up saying, " Well, you get what you pay for!" Which is completely correct. Had the Red Roof Inn at Buena Park however, listed among its amenities that in addition to microwaves and refrigerators, continental breakfast and hi-fi that they had roaches; then I too would agree. In fact,... more

Management response from
Jefferson Kim, Manager Assistant

ROACHES We take roach issues VERY seriously. We have an ongoing, monthly contract with a professional pest control company, IsoTech Pest Management to inspect our building for any sort of roaches. They inspect ten individual rooms each month and place traps throughout the building. The room was also inspected by our staff that night, and no signs of roaches were...

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Red Roof Inn Buena Park Also Known As

  • Red Roof Inn
  • Buena Park Red Roof Inn
Address: 7121 Beach Blvd., Buena Park, CA 90620
Buena Park Hotels Red Roof Inn Buena Park
3.0/5.0
18