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Holiday Inn Buena Park Hotel & Conference Center

3.0 of 5 7000 Beach Boulevard, Buena Park, CA 90620
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Holiday Inn Buena Park Hotel & Conference  Center
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Holiday Inn Buena Park Hotel & Conference  Center
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304 reviews from our community

Traveler rating
    97
    107
    62
    17
    21
See reviews for
132
47
10
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • Chinese (Traditional) first
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  • English first
  • French first
  • German first
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  • Spanish first
  • Any
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Sydney, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a few nights before returning to Australia. The hotel is in a good location with close proximity to Disney and Knotts. The staff are a little hit and miss though, not really very warm or accommodating, just there to be there. The rooms are a decent size, bathrooms a little outdated but overall a good stay.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I am currently staying in this hotel. 2 days ago when I returned to my room at night and found my pair of jeans which I left on the chair to be missing. My husband and I thought the cleaning staff accidentally took it while cleaning our room. Then a while later we found that our universal plug to be... More 

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Please accept our apologies that the request to follow up your missing items was not handled to your expectations. We have researched with housekeeping and the items were not located, however, better and more compassionate follow up was required from our Guest Services team as well as management. We, as management, take the accusation of theft very seriously and would... More 

Blaenavon, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 7, 2014

We stayed 2 nights at this hotel and were pleasantly surprised.Staff were friendly,nice bar area and good dining facilities on site.Breakfasts were especially nice and variable.Room was clean and would stay here again.

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your feedback and recommendation! More 

Hell, Michigan
Top Contributor
402 reviews 402 reviews
36 hotel reviews
233 helpful votes 233 helpful votes
5 of 5 stars Reviewed November 7, 2014

Worked Midnight's on a project and had to sleep during the day so I asked to be placed in a quiet corner and the hotel staff accommodated my request. The room was quiet and comfortable and the hotel itself was clean and in a good location

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We are so pleased you enjoyed a quiet, restful stay. Thank you for choosing Holiday Inn Buena Park. More 

Melbourne, Victoria, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 6, 2014

Stayed here a few nights, went to Disneyland with the free shuttle. There are also free shuttle services to Knott's Berry Farm, get the bus schedules from the Bell desk located just right next to the reception, their Bell Men are really helpful. I personally think that, sometimes the room is not very well cleaned. I see stains in the... More 

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granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We are pleased you took advantage of our free shuttle to Disneyland during your recent visit, and found our Bell Desk helpful during your stay. We've taken note of your concerns regarding housekeeping and the washing machines and will address them with our management team. Thank you for leaving your feedback. More 

London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 5, 2014

Mixed opinions of this property due to my first ever downgrade in an IHG property(or elsewhere). Especially disappointing being a Platinum member with the chain. I booked online early in the day and choose a mini suite as it was available using points. On arrival at hotel, I was told that I was in a poolside queen room. I told... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Please accept our sincere apologies for the reservation/check-in confusion that caused undue stress. We have addressed this with our front desk team, as well as the need to ensure we are communicating effectively with guests and between staff alike. We are pleased that you found our amenities, services and overall experience 5-star. Thank you for taking the time to post... More 

Henderson, Nevada, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

This hotel was much bigger then I thought. Two buildings, nice pool area, patio seating, several conference rooms, restaurant, and good location. It was nice decor, clean, updated room - except A/C until was in the window and quite noisy. I would stay again without hesitation.

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your recommendation! We truly appreciate the feedback. More 

Chandler, Arizona
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 16, 2014

I stayed with 3 teenagers - trip to Knott's Berry Farm. Rooms were clean - staff very friendly, especially the shuttle driver and front desk! They had scheduled times to take you to the parks. It was a great surprise and we did not have to pay for parking!

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We're so pleased you and your three teens enjoyed your Knotts Berry Farm vacation and took good advantage of our free scheduled shuttle. Be sure to reserve that Patio Room on your next visit! More 

UK
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 13, 2014

Recently returned from a five night stay here. Location is great; near to a variety of shops and places to eat. The hotel can organise bus tours to various locations which are great and fantastic value for money. All the staff encountered were friendly, helpful and professional. Would definitely stay again if I was in the area.

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for the kind recommendation! More 

San Jose, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 6, 2014

My friends and I were attending a birthday dinner at Medieval Times so we wanted a place nearby to avoid having to drive far after dinner. This hotel was in the perfect location - right off the freeway and down the street from Medieval Times- about a 5 to 10 minute walk. Be careful though, as you'll be walking down... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your review... we are so pleased you found our location convenient to the birthday celebration at Medieval Times! We also appreciate the detail of the few items that did not meet your expectations -- these are very helpful for us to address, in order to continue improving our services and amenities. More 

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Additional Information about Holiday Inn Buena Park Hotel & Conference Center

Address: 7000 Beach Boulevard, Buena Park, CA 90620
Phone Number:
Location: United States > California > Orange County > Buena Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buena Park Hotel & Conference Center 3*
Number of rooms: 248
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Also Known As:
Holiday Inn Buena Park Hotel And Conference Center
Holiday Inn Buena Park Hotel & Conference Buena Park
Buena Park Holiday Inn

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