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Holiday Inn Buena Park Hotel & Conference Center

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7000 Beach Boulevard, Buena Park, CA 90620
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1 room 1 guest
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Holiday Inn Buena Park Hotel & Conference  Center
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (80)
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow, what a different experience. Staff really wanted to make sure our stay was awesome and went out of their way to make sure it was! Great job by all! I'd stay here again for sure. The staff was different this time but I am thinking the problem last time was the chaperones and the staff was a bit overwhelmed.... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your review! We are so pleased you fully enjoyed your recent stay. More 

United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a difficult one as the hotel was good for what we wanted but the attitude of some of the staff was negative. However, I did find the further south we travelled (we started off in San Francisco), the more rude people were. I emailed ahead (2 weeks) with a room request but didn't receive a reply. At check... More 

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Please accept our apologies that the interaction with our staff did not meet your expectations. Specifically in regards to your email request. We will follow up with you promptly to find out which email address you used, as we do have a standard internally of responding quickly to guest requests. We are pleased, however, that you found our hotel amenities... More 

Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed 4 nights at the end of our Route 66 trip. The rooms were clean and comfortable. Breakfast was by voucher system and was fine. We used the hotel shuttle to go to Knotts berry farm and soak city (15 mins walk back). The outdoor pool and garden area are lovely. A great stay!

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Lincolnshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the 5th or 6th time we have stayed here. As soon as we had arrived we had an issue with the allocation of the room. By the time I had returned to the front desk, the problem had been resolved by Stephen Staff, pool, location, room etc, etc was brill. If you are considering this hotel, book it

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for continuing to choose Holiday Inn Buena Park and for the brilliant recommendation! More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

My family chose this location to host our family reunion. With locals and out of towners enjoying their stay, no one had a single complaint. The planning with the catering staff was easy and affordable. The food for our dinner banquet was excellent and provided by a friendly and efficient staff. Great customer service goes a long way here. A... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you so much for sharing your experience. We are so very pleased you enjoyed hosting your reunion at our hotel. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I would like to say for myself at the Holiday Inn is very close to my house some of the staff are very friendly some of the staff are very helpful. But as for keeping people that aren't staying at the hotel away from the swimming pool or away from your kids I would have to give that a -... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your post. If we understand your review, the concern is non-guests (assuming from events held at the hotel?) being at and around the pool. Typically this is not an issue, as the pool is key-access. If these 'non-guests' are let in by others, it is difficult to monitor. But we do appreciate the feedback and will ensure... More 

Frederikssund
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice room (with the patio) – Great Pool – BUT We had booked this hotel for 4 nights and this particular day we had planned to relax in the hotel, but then we found a cockroach in the bathtub at appox. 10 am – went to the reception that straight away told us that they would provide us with another... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your valuable feedback. We do apologize that our new staff at the front desk did not handle your concern effectively or efficiently. Please know that this is not up to our standard and we will use your review as a training tool to avoid future concerns. More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights in total and it did the job for what we was doing in Anaheim. The rooms was big and pretty basic, I was impressed with how comfy the bed was! Only fault I had with this hotel was that we didn't get clean towels each day, wether there was something I should of done... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for the feedback Great suggestion for the changing room. We've not heard that suggestion before, as our public bathrooms are fairly large. Safe Travels! More 

Manila, Philippines
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our stay is good, rooms were clean, staff were helpful. The only problem we had was they charge us for breakfast eventhough it is included with our room booking. We notified the front desk, they agreed that they will not charge us. Other rooms for our group were also billed for breakfast, they also said that they will cancel charges.... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Please accept our apologies for the billing error. Typically breakfast is not included in our regular guestroom rates. We will ensure our front desk personnel are knowledgeable on specific group inclusions and bill appropriately. More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked the room well in advance for a good price for the 3 of us. When we checked in we were given key cards and went up to the room. When. I opened the door it was clear that someone else was still staying in this room, an outfit was laid out on the bed and suitcases were around... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Please accept our apologies for the room mishap. It's certainly not common, however we will discuss with our front desk team how they respond. First Impressions are so very important. We thank you for your patience and understanding. More 

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