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Holiday Inn Buena Park Hotel & Conference Center

3.0 of 5 7000 Beach Boulevard, Buena Park, CA 90620
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Holiday Inn Buena Park Hotel & Conference  Center
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312 reviews from our community

Traveler rating
    98
    111
    64
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See reviews for
136
47
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44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Santa Barbara
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We reserved this hotel for our basketball tournament. Rates were good, it was close to the tournament venue, lots of places to eat around the hotel and a hotel restaurant. Pool area was very nice and gave us a big space to hang out at night. If you are a club member they give you a free drink voucher upon... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We're so pleased you enjoyed your stay. Thank you for the feedback! More 

Dubai
Top Contributor
156 reviews 156 reviews
131 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was advised to stay here because of closeness to freeways. This is indeed a positive however being quite south , I would have much preferred string closer to Downtown LA. This is mainly to do with the traffic. What time you might gain by being close to the freeways, you loose in sitting in horrendous traffic. The check in service... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We appreciate your valuable feedback. We certainly do have easy freeway access, as you noted. You are correct that Los Angeles traffic can be horrible... if your travels are mainly within the city of Los Angeles, you're correct. A hotel closer to the city would suit you better. For those visiting Orange County or both OC and LA we provide... More 

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our family room was way right at the other side of the hotel. It was a real struggle taking all our luggage to the far end of the hotel. No assistance or trolleys were offered. The room was reasonable with comfy beds and small tv. Restaurant was basic and service was ok. Reception staff were helpful and even arranged for... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your feedback. Please know that, when traveling with family or friends, our staff is happy to accommodate room requests whenever possible. Just let us know upon check-in. We're pleased that you found our team here at the Holiday Inn Buena Park courteous and helpful. More 

Columbus
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Clean, well appointed rooms, great shower, a step or two above the average Holiday Inn. The newspaper delivery to the door each morning was good. Maid service was good. The beds (the real test of the hotel) slept great. I slept almost as well as I did at home. I'd stay here again in a heartbeat. The only reason this... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for the 4 star review! There's no better compliment than the one you gave: "I slept almost as well as I did at home." Thank you for the recommendation. PS... we'll follow up on the restaurant... and look for a 5 star review on your next visit! More 

San Francisco, California
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 20, 2015

I stay here on business occasionally. I find the front desk staff to be exceptionally professional and helpful. I love the rooms because they each have a desk and small sofe. Great for business. The concierge is always very helpful and is great at arranging semi private tours with some of the groups I travel with.

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your feedback and for continuing to choose Holiday Inn Buena Park Hotel and Conference Center. More 

1 review
2 of 5 stars Reviewed January 17, 2015

Book my room and a coworkers with my ihg #. The hotel front desk rep said they were no longer accepting ihg rewards. Another coworker showed up at breakfast the next day with the rewards comps and associated coupons. Call me.

Was this review helpful? Yes
granite_hotelmgr, Guest Relations Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Submitted on behalf of our Rooms Division Manager, Lisa Foster Dear Mr. Cosby, We've taken some time to research your review, as it's not typical for a guest to be told that we 'no longer accept IHG Rewards.' To clarify, reservations booked through other 3rd party sources, and not directly through IHG, do not qualify for points. We see that... More 

Fresno,CA
Top Contributor
55 reviews 55 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 10, 2015

I booked the same day since I didn't have the time to research and the rate was palatable considering it's the weekend after Christmas. We got there late. Check in was breezy. The place is clean and I mean clean. My allergies flare up if dust mites are in the air. Nino from the front desk is extremely helpful. The... More 

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We appreciate your valuable comments and are so pleased that research, booking and check-in were a breeze! Thank you for including us in your Southern California holiday plans! More 

Sydney, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 22, 2014

We stayed here for a few nights before returning to Australia. The hotel is in a good location with close proximity to Disney and Knotts. The staff are a little hit and miss though, not really very warm or accommodating, just there to be there. The rooms are a decent size, bathrooms a little outdated but overall a good stay.

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your review. We are pleased that you enjoyed the majority of your stay.. but we will be discussing with our guest service team the expectation of 'WOWing' our guests with excellent service. That is our goal and we hope to have the opportunity to serve you again on a future visit to the Orange County, CA area. More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 6, 2014

I am currently staying in this hotel. 2 days ago when I returned to my room at night and found my pair of jeans which I left on the chair to be missing. My husband and I thought the cleaning staff accidentally took it while cleaning our room. Then a while later we found that our universal plug to be... More 

Was this review helpful? Yes 5
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Please accept our apologies that the request to follow up your missing items was not handled to your expectations. We have researched with housekeeping and the items were not located, however, better and more compassionate follow up was required from our Guest Services team as well as management. We, as management, take the accusation of theft very seriously and would... More 

Blaenavon, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 7, 2014

We stayed 2 nights at this hotel and were pleasantly surprised.Staff were friendly,nice bar area and good dining facilities on site.Breakfasts were especially nice and variable.Room was clean and would stay here again.

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your feedback and recommendation! More 

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Additional Information about Holiday Inn Buena Park Hotel & Conference Center

Address: 7000 Beach Boulevard, Buena Park, CA 90620
Phone Number:
Location: United States > California > Orange County > Buena Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buena Park Hotel & Conference Center 3*
Number of rooms: 248
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Also Known As:
Holiday Inn Buena Park Hotel And Conference Center
Holiday Inn Buena Park Hotel & Conference Buena Park
Buena Park Holiday Inn

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