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All 19 Buena Park hotels

Portola Inn and Suites

2.0 of 5 Hotel   |   7921 Orangethorp Ave, Buena Park, CA 90621
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65%
Ranked #6 of 19 hotels in Buena Park
A recent review
3 of 5 stars reviewed yesterday
Heloisa M Sarasota, Florida
  • Overview
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206 people have reviewed this hotel

Traveler rating
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91
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sarasota, Florida
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

If your plan is to find a reasonable place to stay while visiting Disney parks, this is a fair one. Clean, average room, nice staff. Breakfast is really poor. At night, when you come back to rest and you´re exausted, it´s really anoying when your key doesn´t open your room´s door, and it happened every single night. Besides that, average.

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Indio, California
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I read some decent reviews of this motel and to be honest everyone was quite nice to deal with, but this place needs work. I had reservations for several weeks and checked in about an hour after posted check in time. Had a 3rd floor room, not close to the elevator (previous review), and started to bring in our things.... More

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Eugene, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights in July. Pat, at the front desk was very friendly and we were granted early check-in which was desperately needed. Upon entering the room the cleaner that was used left a very harsh smell which took forever to dissipate. There were footprints left on the bathroom floor. We showed a very hard working housekeeper... More

Was this review helpful? Yes 1
Vancouver Island
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Let's face it, it's a very cheap hotel. It is the kind of place that makes you appreciate Holiday Inns. It's a little run down and the bath tub was pretty dirty. The elevator was interesting. The pool is pretty tiny. I felt safe in the area and it was a central location. We stayed here after spending a couple... More

Was this review helpful? Yes 3
Santa Barbara, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel through Priceline for two queen beds, upon arrival I was given one queen and a roll out. I was told by the front desk there wasn't two queen beds available, after trying to figure out a solution all they could offer me was two uneven cots thrown together with an old queen mattress that they pulled... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We arrived on Thursday July 3rd. We did arrive before check in time so they let us pre-register, and were told they would call us when are room was ready. This was fine with us knowing it was super busy. We took our kids to the beach and had fun. Our phone never did ring. So around 2:30-3:00PM we headed... More

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Santa Fe, New Mexico
Contributor
19 reviews 19 reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at Portola Inn during a mega road-trip vacation that including eight different lodging accommodations and found this hotel to be exceedingly average. Its location was okay but a little too far from Knott's Berry Farm to walk to the park with two children (just over a mile of busy streets), so we still had to drive to the... More

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Hamilton
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 18, 2014

My partner and I stayed here for 8 days, while on holiday. Room was tidy, clean and comfortable. Great location with Knottsberry farm within walking distance, as well as other attractions like, Medieval and Pirates, Titanic, Bodies exhibition, Wax Museum and Buena Downtown Mall. We used public transport, and the bus was 250 meters from the hotel. The staff were... More

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Guest R, Guest Relations Manager at Portola Inn and Suites, responded to this review

Thank you so much for providing us such a detailed review on our property during your recent visit to Portola Inn and Suites. You have mentioned all the great things that make us a preferable hotel in the city of Buena Park. Please know that all our rooms are spacious, immaculate and you cannot beat our room rates. We offer... More

Las Cruces, New Mexico
2 reviews
4 of 5 stars Reviewed May 31, 2014

This is a nice, clean hotel in the middle of the S. Calif. entertainment district. We have stayed here several times now and have enjoyed each stay. Very convenient and close to all the fun stuff. Parking very close to the rooms. Pool clean and well liked.

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Guest R, Guest Relations Manager at Portola Inn and Suites, responded to this review

Thank you for been a continued guest to Portola Inn and Suites. Yes, our location is ideal to those who want to explore the wonders that Southern California has to offer. We are a five minute drive to Knott's Berry Farm, as well as Medieval Times and the Buena Park Mall. At the same time, we are only twenty minutes... More

Albuquerque, New Mexico, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2014

Great stay..arrived at 3 pm ..staff got us in quick! Easy parking, close to Knotts. Super price and very clean, well organized staff and really easy parking...no charge! Great room, comfortable, quiet and all things necessary..Frig too! Great Sizzler across street..best donuts around corner from Construction site (new tall center) quiet though! Multilingual staff, 4 language staff! I figure Knotts... More

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Portola Inn and Suites, responded to this review

Thank you so much for taking the opportunity to use this mode of media to inform us on your experience at Portola Inn and Suites, which is located only minutes from Knott's Berry Farm. We are delighted to hear that you truly enjoyed your stay at our Buena Park property and that our multilingual team members shined for you during... More

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Additional Information about Portola Inn and Suites

Address: 7921 Orangethorp Ave, Buena Park, CA 90621
Phone Number:
Location: United States > California > Orange County > Buena Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Portola Inn and Suites 2*
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Also Known As:
Portola Hotel Buena Park

27 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Located next to Buena Park’s exciting attractions, the Portola Inn & Suites is perfect for family fun. Our Buena Park hotel’s 50 modern guestrooms feature comfortable accommodations. A variety of room types are available including smoking and non-smoking King rooms, smoking and non-smoking Double Bed Queen rooms, and Family Suites that feature two adjoining rooms with two separate bathrooms. Each room features a micro-fridge, hairdryer, iron, cable TV, and high-speed Internet. Each morning, enjoy our complimentary Portola Inn breakfast where you can indulge in fresh fruit, pastries, coffee and more. ... more   less 
Number of rooms
50

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