We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Portola Inn and Suites

Hotel website
7921 Orangethorp Ave, Buena Park, CA 90621
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Portola Inn and Suites
View Map
Add Photo Write a Review

240 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Murrieta, California
Level Contributor
130 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
1 of 5 stars Reviewed 1 week ago

if you like being woke up at 3:45am with obscene and belligerent shouts of what the world can do with itself this is the place for you. Paper thin walls gave me an intimate insight to what the fighting was all about. I continued to hear doors being slammed throughout the night, not from one room but from just about... More 

Helpful?
Thank AnthonyVA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Our family visits often from las Vegas. We stayed earlier this month for two nights. There were a couple small hiccups ... Our door key did not work and three battery in the smoke detector needed changing. Both things were fixed by Freddy immediatly. He was friendly and welcoming. The location is perfect. The sercice is friendly and the room... More 

Helpful?
Thank MarkandAnnaLV
San Diego, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 30, 2015

Unsanitary and deceitful website pictures (that were photoshopped). Husband paid for room online 3 weeks ago without checking TripAdvisor [went to Knotts Berry Farm all Day/Night]. It was after 11pm when we checked in and that was the only reason we did not leave (3yr old was crying because so tired). CONS: - carpet was so filthy; looked like ejaculation... More 

Helpful?
1 Thank LadyTessa77
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed December 30, 2015 via mobile

We stayed at this hotel on our trip to knotts berry farm. The guys in the front where very friendly and helpful ( even after I called them all day to bug for an early check in). The rooms where very spacious and clean. It was great being able to get to get to our hotel room after so much... More 

Helpful?
Thank gabriela c
Avondale, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 29, 2015

I would not stay here again very poor customer service manager Kash was not professional at all, We stayed in room 104 and it had bed bugs. Horrible hotel has not refunded our money as of today would never stay here again,

Helpful?
3 Thank Karla N
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 14, 2015

This is not a "HOTEL" its more of a "Motel". Room was dingy and carpet was filthy. Was charged an extra 2.95 for some weird service fee I have never heard of. I book through Hotels.com and I can usually get a good rate for a good hotel but this was not one of those times. Sheets were itchy and... More 

Helpful?
2 Thank JOHN C
Ramona, California
Level Contributor
4 reviews
5 of 5 stars Reviewed August 31, 2015

The room was nice and clean we loved the swimming pool it was small but nice my husband called the front desk too ask for clean towels and to empty are trash can they sent somebody up really quickly we left and are room was nice and clean we stay here two nites we will come and stay here again... More 

Helpful?
Thank Sara T
Des Moines, Iowa
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 17, 2015

We stayed due to the rate and the advertised free breakfast. The rooms were ok, yet maid service was minimal and not completed until 6pm even with a maid service sign on the door. The breakfast was apples, oranges and prepackaged muffins and didn't start until 7am. Some mornings there was apple and orange juice. It worked for what we... More 

Helpful?
2 Thank Heather B
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 9, 2015 via mobile

dirty sheets with white stains (I don't want to know), shower drain doesn't drain, dark lighting, minimal electrical outlets, has a really funky smell that doesn't air out, and an almost depleted toilet paper roll. the stay is just very very unpleasant in general

Helpful?
2 Thank blueboxz
quality6347, General Manager at Portola Inn and Suites, responded to this review

First I would like to apologize for the condition of the property. The PORTOLA INN & SUITES is now UNDER NEW MANAGEMENT!!!. I would like to be given the chance to make your stay a more pleasant one. Please contact me directly at the hotel or email me at portolainngm@gmail.com . Thank you, Kash More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

Our family stays here often. We last visited inn April 2015, i just booked our next stay for late June. Daisy the manager is great her staff is helpful and welcoming. The location is perfect. It is not even more than 2 miles from knotts berry farm , medieval times, and no more than a 20 min drive from the... More 

Helpful?
Thank MarkandAnnaLV
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (6)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Buena Park hotels
0.9 mi away
Good Nite Inn Buena Park
Good Nite Inn Buena Park
#6 of 19 in Buena Park
4.0 of 5 stars 458 reviews
1.4 mi away
Best Host Inn
Best Host Inn
#1 of 19 in Buena Park
4.0 of 5 stars 514 reviews
1.3 mi away
Knott's Berry Farm Resort Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Fairfield Inn & Suites Anaheim Buena Park/Disney North
0.2 mi away
Holiday Inn Buena Park Hotel & Conference  Center
0.7 mi away
Radisson Suites Hotel Buena Park
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay